Sunteți pe pagina 1din 2
  Completed form must be submitted with all product returns.
 

Completed form must be submitted with all product returns.

A

copy of your Tax Invoice should also accompany the return, or the

PRODUCT ACTION REQUEST

Tax Invoice number must be provided under Section 1 of this Form,

otherwise the return will be processed only at Nutrimetics’ discretion.

NUTRIMETICS AUSTRALIA PTY LTD

ABN 19 116 205 237

you have any other query regarding a return or exchange, please contact our National Consultant Support Centre on 1800 802 151 Monday to Friday 8.00am to 8.00pm Australian EST.

If

102 Elliott Street, Balmain NSW 2041

Phone: 1800 802 151

Fax: 1800 800 456

www.nutrimetics.com.au

CONSULTANT NAME:

STREET ADDRESS: STATE:
STREET ADDRESS:
STATE:
CONSULTANT NAME: STREET ADDRESS: STATE: ACCOUNT NO: SUBURB: POSTCODE: CONTACT NO: DATE: / / IF

ACCOUNT NO:

CONSULTANT NAME: STREET ADDRESS: STATE: ACCOUNT NO: SUBURB: POSTCODE: CONTACT NO: DATE: / / IF RETURNING

SUBURB:

CONSULTANT NAME: STREET ADDRESS: STATE: ACCOUNT NO: SUBURB: POSTCODE: CONTACT NO: DATE: / / IF RETURNING

POSTCODE:

NAME: STREET ADDRESS: STATE: ACCOUNT NO: SUBURB: POSTCODE: CONTACT NO: DATE: / / IF RETURNING PRODUCT

CONTACT NO:

ADDRESS: STATE: ACCOUNT NO: SUBURB: POSTCODE: CONTACT NO: DATE: / / IF RETURNING PRODUCT FOR EXCHANGE

DATE:

/

STATE: ACCOUNT NO: SUBURB: POSTCODE: CONTACT NO: DATE: / / IF RETURNING PRODUCT FOR EXCHANGE OR

/

STATE: ACCOUNT NO: SUBURB: POSTCODE: CONTACT NO: DATE: / / IF RETURNING PRODUCT FOR EXCHANGE OR

IF RETURNING PRODUCT FOR EXCHANGE OR REPLACEMENT, COMPLETE SECTIONS 1 AND 2 IF RETURNING PRODUCT FOR CREDIT, COMPLETE SECTIONS 1 AND 3

Nutrimetics does not offer exchange or credit on literature items, sales aid materials, clearance items or products received as part of the Product Rebate Programme. Please choose carefully when ordering.

SECTION 1:

PRODUCT RETURNED

Note: Batch number must be completed for all product, packaging and irritation returns

RETURNED

 

TAX INVOICE

 

YOUR REQUEST (Please tick)

REASON

EXPLANATION

BATCH

STOCK

QTY

RRP PAID

     

FOR RETURN

NUMBER

 

NUMBER

CREDIT

EXCHANGE

REPLACE

(Refer to

(Please be specific eg faulty lid on product)

NUMBER

 

codes below)

RETURN CODES

 

Duplicate order

DO

Customer/Consultant order cancelled CNCL

Incorrect product ordered

IP

Product received damaged

RDAM

Stock Kit

SK

Substitute product

SUB

Irritation

IRR

Warehouse picking error/ product keyed not received

 

Specials keyed incorrect

SPEC

 

SHIP

Incorrect non colour product

NCOL

Product/Packaging leaking

PLKG

 

Price adjustments

PA

Incorrect colour product - change for correct colour

 

Back order not required

BO

Packaging faulty

PFTY

 

COL

 
 

Discontinued

DIS

Product performance unsatisfactory

PPUN

OFFICE USE ONLY

ADJUSTMENT NOTE NO.

unsatisfactory PPUN OFFICE USE ONLY ADJUSTMENT NOTE NO. OFFICE USE ONLY TAX INVOICE NO. SECTION 2:
unsatisfactory PPUN OFFICE USE ONLY ADJUSTMENT NOTE NO. OFFICE USE ONLY TAX INVOICE NO. SECTION 2:
unsatisfactory PPUN OFFICE USE ONLY ADJUSTMENT NOTE NO. OFFICE USE ONLY TAX INVOICE NO. SECTION 2:
unsatisfactory PPUN OFFICE USE ONLY ADJUSTMENT NOTE NO. OFFICE USE ONLY TAX INVOICE NO. SECTION 2:
unsatisfactory PPUN OFFICE USE ONLY ADJUSTMENT NOTE NO. OFFICE USE ONLY TAX INVOICE NO. SECTION 2:
unsatisfactory PPUN OFFICE USE ONLY ADJUSTMENT NOTE NO. OFFICE USE ONLY TAX INVOICE NO. SECTION 2:
unsatisfactory PPUN OFFICE USE ONLY ADJUSTMENT NOTE NO. OFFICE USE ONLY TAX INVOICE NO. SECTION 2:

OFFICE USE ONLY

TAX INVOICE NO.

USE ONLY ADJUSTMENT NOTE NO. OFFICE USE ONLY TAX INVOICE NO. SECTION 2: REQUESTED STOCK NUMBER
USE ONLY ADJUSTMENT NOTE NO. OFFICE USE ONLY TAX INVOICE NO. SECTION 2: REQUESTED STOCK NUMBER
USE ONLY ADJUSTMENT NOTE NO. OFFICE USE ONLY TAX INVOICE NO. SECTION 2: REQUESTED STOCK NUMBER
USE ONLY ADJUSTMENT NOTE NO. OFFICE USE ONLY TAX INVOICE NO. SECTION 2: REQUESTED STOCK NUMBER
USE ONLY ADJUSTMENT NOTE NO. OFFICE USE ONLY TAX INVOICE NO. SECTION 2: REQUESTED STOCK NUMBER
USE ONLY ADJUSTMENT NOTE NO. OFFICE USE ONLY TAX INVOICE NO. SECTION 2: REQUESTED STOCK NUMBER
USE ONLY ADJUSTMENT NOTE NO. OFFICE USE ONLY TAX INVOICE NO. SECTION 2: REQUESTED STOCK NUMBER
SECTION 2: REQUESTED STOCK NUMBER RRP TO BE CHARGED QTY
SECTION 2:
REQUESTED STOCK NUMBER
RRP TO BE CHARGED
QTY

EXCHANGE OR REPLACE REQUESTED

IF YOUR CHOICE OF PRODUCT IS UNAVAILABLE?

Note: If not completed, we assume YES for both.

Substitute with a similar product or flavour?

YES

NO

Out of stock item to be placed on back order?

YES

NO

SECTION 3: CREDIT REQUESTED Note: Credits will appear on your next Tax Invoice ■ Please
SECTION 3:
CREDIT REQUESTED
Note: Credits will appear on your next Tax Invoice
■ Please credit my Nutrimetics account
■ Please credit my credit card:
■ Mastercard
■ Visa (please tick)
Card No.
Expiry Date
/
Name on card
■ Please credit my EFT Account No.
(minimum amount $10)

CONSULTANT SIGNATURE

EFT Account No. (minimum amount $10) CONSULTANT SIGNATURE DATE / / RECEIVED AND CHECKED ON BEHALF

DATE

Account No. (minimum amount $10) CONSULTANT SIGNATURE DATE / / RECEIVED AND CHECKED ON BEHALF OF

/

No. (minimum amount $10) CONSULTANT SIGNATURE DATE / / RECEIVED AND CHECKED ON BEHALF OF NUTRIMETICS

/

No. (minimum amount $10) CONSULTANT SIGNATURE DATE / / RECEIVED AND CHECKED ON BEHALF OF NUTRIMETICS

RECEIVED AND CHECKED ON BEHALF OF NUTRIMETICS

PRINT NAME

/ RECEIVED AND CHECKED ON BEHALF OF NUTRIMETICS PRINT NAME DATE / / RETURN PRODUCTS BY

DATE

AND CHECKED ON BEHALF OF NUTRIMETICS PRINT NAME DATE / / RETURN PRODUCTS BY MAIL TO:

/

AND CHECKED ON BEHALF OF NUTRIMETICS PRINT NAME DATE / / RETURN PRODUCTS BY MAIL TO:

/

AND CHECKED ON BEHALF OF NUTRIMETICS PRINT NAME DATE / / RETURN PRODUCTS BY MAIL TO:

RETURN PRODUCTS BY MAIL TO:

Nutrimetics 19 Brenock Park Drive Ferntree Gully VIC 3156

PRODUCT RETURN POLICY

Nutrimetics Australia Pty Ltd is committed to providing the highest quality of product and service to our customers. Our commitment to excellence in manufacturing, coupled with our continuing research, enables us to support Consultants and customers alike with a Product Guarantee that is built on trust and goodwill.

In keeping with that spirit, the following represents the policy for returning merchandise:

• Products must be returned for exchange or credit within 60 days of purchase, and must be presented with a proof of purchase (a copy of the original Consultant Tax Invoice or provision of the applicable Tax Invoice number) and a completed Product Action Request Form. Failure to ensure your Product Action Request Form is completed accurately may result in a delay of the processing of your exchange or credit.

• To receive full credit, duplicate orders and Stock Kits must be returned with products unopened.

• No more than two replacement parcels will be sent to a Consultant before the Consultant will be asked to provide another ship to address or to retrieve the order directly from the post office.

• Nutrimetics reserves the right to refuse to exchange or credit any Consultants requests when returns are excessive and/or the policy has been manipulated or abused.

• Nutrimetics does not offer exchange or credit on literature items, sales aid materials, clearance items or products received as part of the Product Rebate Programme. Any large returns, however, should include the return of appropriate Product Rebate received on that order. Please choose carefully when ordering.

• The acceptance of any returned product will be at the discretion of Nutrimetics. All unused products are expected back in a resaleable condition. All used products are to be no more than half used.

Form No. 95700