T h e Wo r l d ’s M o s t Tr u s t e d S o u r c e

NetSure TM

A F F O R D A B L E, E X P E RT H A R DWA R E M A I N T E N A N C E & S U P P O RT

NetSureTM Delivers Where Manufacturer

Maintenance Falls Short
With NHR’s NetSure maintenance program, IT professionals have the ability to select
the level of support that makes technical and financial sense for core services, access “Tex-Link would not be here
and distribution layers, as well as remote offices or any other network components. today operating on such a stable
Ballooning maintenance costs, inflexible contracts and hardware upgrades forced networking platform if it were not
by end-of-support on previous generation equipment strain networking budgets
worldwide. NetSure gives network professionals more options to protect their for NHR. They’ve become a trusted
networks – even end-of-life equipment – at a fraction of manufacturer maintenance
ally whose honesty, reliability
costs.
and responsiveness make them
NetSure combines 24x7 technical support with advanced, next-day hardware
replacement for complete network protection. Companies can save as much as stand out.”
90 percent on hardware maintenance without compromising rapid response,
personalized customer service and technical proficiency.
Pete Templin, CCNP/CCDP/CCIP
Manager, Packet Networks
Tex-Link Communications Inc.

NetSureTM Advantages
• Technical support 24x7x365 by phone, email and IM

• Next-day advanced replacement of failed equipment*

• Cisco-certified technicians with hands-on network experience

• Responsive service and rapid resolution methodology

• One support resource for multi-manufacturer network environments

• Support for current and previous generation and end-of-life hardware

• Flexible contracts offer substantial savings over manufacturer maintenance

* Carrier and delivery limitations may apply to some locations.

 T h e Wo r l d ’s M o s t Tr u s t e d S o u r c e

NetSure TM
continued

Extend End-of-Life
Manufacturers announce end-of-life on equipment with increasing frequency leaving
companies facing end-of-support on trusted infrastructure that will still meet requirements
for several years. With critical infrastructure standardized on a stable platform, these forced
upgrades are not only a large, unplanned expense but also a frustrating, unnecessary
risk. NetSure provides full support for previous generation and end-of-life equipment, so
network professionals can protect the established network and maintain control of their
organization’s technology roadmap.

Protect Your Edge

The high cost of maintenance forces many organizations to focus their resources on the core,
leaving edge routers and remote offices vulnerable. NetSure’s affordable pricing structure
allows companies to protect core, distribution and access layers - leaving nothing to chance.

One Call for Comprehensive Network

Technical Support
NetSure is a comprehensive maintenance program that covers a range of network
equipment from leading manufacturers including Cisco, Juniper, Extreme and Foundry. Even
equipment not purchased from NHR is eligible for NetSure coverage with no expensive
certification fees. With NetSure, you have one, reliable support resource for all your routers,
switches, access servers, security hardware, wireless devices, IP telephony and optical
hardware.

From pre-sales consultation to 24/7 technical support, NHR’s technical support team
holds a variety of certifications including CCNA, CCNP and CCIE credentials. NHR’s support
professionals also have the hands-on experience to quickly troubleshoot “real world”
network problems and help customers avoid common pitfalls.

Talk to NHR About Network Services

Ask your NHR account manager about adding NetSure coverage to your equipment, or
contact NHR at 800.451.3407, or email your request to sales@networkhardware.com.

NORTH AMERICAN 26 Castilian Drive, Suite A Tel 1.805.964.9975

CORPORATE HEADQUARTERS Santa Barbara, CA 93117 Toll Free 1.800.451.3407
Fax 1.805.964.9405

EUROPEAN CORPORATE
HEADQUARTERS
Merchants Court - Amsterdam Tel +31 (0) 20 449 6910
Singaporestraat 66 Toll Free from UK, Germany &
1175 RA Lijnden France 00800 6565 6464
The Netherlands Fax +31 (0) 20 449 6923
©2008, Network Hardware Resale

Network Hardware Resale and the Network Hardware Resale

ASIA-PACIFIC CORPORATE 15A Changi Business Park Central 1 Tel +65 6411 7388 logo are registered trademarks of Network Hardware Resale
HEADQUARTERS #01-03 Eightrium Fax +65 6411 7399 LLC. NetSure and NHR are trademarks of Network Hardware
Singapore 486035 Resale and/or its affiliates. All other company and product
names are trademarks of their respective owners.