SPA - GUEST TREATMENT CARD FORM

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PROPERTY NAME/LOGO/ADDRESS

SPA - GUEST TREATMENT CARD

NO DATE Guest Name Room Number Treatment: : :

TIME (starting)

TIME (finished)

THERAPIST

Distribution : White - Spa, Pink - housekeeping

SPA - GUEST TREATMENT CARD FORM HK-001

LOST & FOUND FORM

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PROPERTY NAME/LOGO/ADDRESS

LOST & FOUND

Guest Name: Room No. Location: Description of Article: Date :

NO :

Time Found: Founded by:

AM/PM

Actions Taken to Dispose/Store/Return the Article(s):

Housekeepers Signature/Approval:

Distribution : White, Pink, Yellow

LOST & FOUND FORM HK-002

LOST & FOUND CLAIMANTS FORM

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PROPERTY NAME/LOGO/ADDRESS

LOST & FOUND CLAIMANTS

NO : CLAIMANTS NAME ADDRESS / PHONE NO. DATE / TIME IDENTITY CARD ARTICLES

DELIVERED BY,

WITNESS BY,

RECEIVED BY,

Distribution : White - Housekeeping

Blue - Claimant

LOST & FOUND CLAIMANTS FORM HK-003

MINIBAR CHARGE VOUCHER FORM

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MINIBAR CHARGE VOUCHER

NO : Please feel free to enjoy the refreshments from your private bar. We will replenish the item consumed on daily basis and directly charge to your bill. Any additional items please contact ext. 2 Silakan menikmati Private Bar yang tersedia. Produk yang telah dikonsumsi akan diisi ulang setiap hari dan ditagihkan langsung pada bill anda. Silakan menghubungi pesawat 2 untuk permintaan lambahan.
STOCK
Jumlah

CONSUME
Konsurnsi

ITEMS
Produk

PRICE
Harga Satuan

AMOUNT
Harga Total

Sub Total 21% Tax & Service Charge

Pajak & Pelayanan

Attendant
Pegawai

Total
Guest Name
Nama Tamu

Room No.
No. Kamar

Date
Tanggal

Time Checked:
Waktu pengecekan

Item has an individual Aston ID sticker and is not allowed to be replaced by outside purchase and item without sticker will be charged to your account. Upon checking out, please hand your last record of consumption to the front office cashier Setiap produk dilengkapi dengan stiker, produk yang telah dikonsumsi tidak diperkenankan diganti. Produk yang tidak berstiker akan dibebankan pada bill anda. Saat anda meninggalkan hotel, mohon menyerahkan bill terakhir di kasir front office

Distribution : White - Guest, Yellow - Housekeeping, Pink - F&B

MINIBAR CHARGE VOUCHER FORM HK-005

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Survei Kepuasan Tamu Guest Satifaction Survey

Mohon berikan penilaian terhadap peiayanan pijat kami Please rate our Massage Treatment Service Excellent Baik Sekali
Pelayanan Keseluruhan Overal Satisfaction Ketepatan & Kecekatan Kerja Accuracy & Promptness of Service Perhatian Staf Attentiveness of Masseuse Durasi Pelayanan Duration of Service Nilai Pelayanan Terhadap Harga Value for Money Pilihan Pelayanan Pijat Message Treatment Chosen Traditional Massage

Guest Comment
Average Cukup Poor Kurang

Massage

Good Baik

PICTURE

Body Scrub

Reflexy

Mohon berikan Komentar atau saran singkat Anda Please briefly your comment and suggestion

Nama Anda Your Name Nomor Kamar Room No. Tanggal Kedatangan Date of Arrival Tanggal Keberangkatan Date of Departure

PROPERTY NAME/LOGO/ADDRESS PROPERTY NAME/LOGO/ADDRESS

MASSAGE GUEST COMMENT FORM HK-006

GUEST LOAN ITEM FORM

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PROPERTY NAME/LOGO/ADDRESS

GUEST LOAN ITEM

Date : Time : Name of Borrower: Items Borrowed THE BORROWER AGREES TO BE RESPONSIBLE FOR ANY DAMAGE TO OR LOSS OF THE ABOVE ITEM(S).

Room No. or Outlet :

Date or Time To Be Returned

Borrowers Signature

Distribution : White - Housekeeping, Pink - Guest

GUEST LOAN ITEM FORM HK-007

LAUNDRY & DRY CLEANING SERVICE FORM

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PROPERTY NAME/LOGO/ADDRESS

NO :

PLEASE NOTE THAT INCOMPLETE FORMS MAY RESULT IN YOUR REQUEST NOT BEING PROCESSED
HARAP MAKLUM BILA LEMBARAN LAUNDRY TIDAK DIISI DENGAN BENAR AKAN MENGAKIBATKAN PERMINTAAN PENCUCIAN TIDAK DIPENUHI

LAUNDRY & DRY CLEANING SERVICE OPENING HOURS 10.00 AM - 05.00 PM JAM BUKA 10.00 WIB - 17.00 WIB
PLEASE DO NOT PLACE YOUR LAUNDRY OUTSIDE YOUR ROOM HARAP JANGAN MELETAKAN CUCIAN DILUAR KAMAR
Condition of Service Notice : Unless quantity is specified, our count must be accepted as correct. We can not be held responsible for shrinkage or fastness of colour of for valuables left in or on the garment and articles which are not claimed after 90 days. Any claim conceming the finished article must be reported with this list within 24 hours. Our liability for either loss or damage will not exceed 10 times the cost of cleaning the item in question. Perhatian : Bila jumlah cucian tidak disebutkan dengan tepat, maka jumlah yang kami hitung dianggap benar. Kami tidak bertanggung jawab apabila susut atau luntur (karena sifat bahannya), atas atau segala barang yang tertinggai di dalam cucian dan cucian yang tidak diambii dalam waktu 90 hari. Setiap pengaduan atau permintaan ganti rugi mengenai cucian yang sudah selesai harus dilaporkan bersama-sama dengan daftar ini dalam waktu 24 jam. Tanggung jawab kami atas kerusakan atau kehilangan tidak dapat melampaui 10 kali dari ongkos cucian tersebut.

NAME ROOM Special Instruction Please tick : On hanger Starch ITEMS Gentlemen
Suit Jackets Long Coat Safari Suits Trousers Shirts T-Shirts Shorts Robes Tuxedo NeckTies Sweaters Under Shirts Under Shorts Socks Handkerchief Pajamas Overalls Vest Sarong Swimtrunks

Have read & agree with conditions state above Telah membaca dan menyetujui peraturan diatas SIGNATURE / TANDATANGAN

Folded

Pria
Jas Stelan Jas Jas Panjang Safari Stelan Celana Panjang Kemeja Kaos Oblong Celana Pendek Baju Mandi Jas Pesta Dasi Baju Hangat Kaos Dalam Celana Dalam Kaos Kaki Saputangan Piyama Overall Rompi Sarung Celana Renang

LAUNDRY QUANTITY PRICE Guest Hotel Rp.

DATE TANGGAL DRY CLEANING QUANTITY PRICE Guest Hotel Rp.

PRESSING QUANTITY PRICE Guest Hotel Rp.

AMOUNT (Rupiah)

Ladies
Blouses Skirts Long Skirts Suit Long Coat Shirts T-Shirts Evening Gown Jackets Sweaters Robes Stacks Short Pajamas Under Slip Panties Brassiers Corcets Handkerchief Panty House Scarfs Swimming Suits Sarong

Wanita
Blues Rok Rok Panjang Jas Setelan Jas Panjang Kemeja Kaos Oblong Baju Malam Jas Baju Hangat Baju Mandi Celana Panjang Celana Pendek Piyama Rok Dalam Celana Dalam Kutang Korset Saputangan Stocking Selendang Baju Renang Sarung Kebaya

Laundry pick up before 10.00 AM returned same day in the evening Pengambilan Laundry sebelum jam 10 pagi dikembalikan sore pada hari yang sama Laundry pick up after 10.00 AM returned following day in the evening Pengambilan Laundry setelah jam 10 pagi dikembalikan sore pada hari esok

TOTAL
21 % Service and Tax

GRAND TOTAL

Address :
Distribution : White - Guest, Pink - housekeeping

LAUNDRY & DRY CLEANING SERVICE FORM HK-008