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Complete this two-day training course and receive your Continuing Professional Development Certicate from BIFM Training, the training arm of the British Institute of Facilities Management.
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3 Learning Objectives
1. Assess the nature of buildings and the relationship to their use by occupants 2. Critically examine the cost implications and techniques for space management 3. Identify maintenance requirements and cost effectively implement plans
www.iirme.com/ufm
Course Timings: Registration for this training course will be at 07:30 on Day One. The two-day course will commence each day at 08:00 and conclude at 16:30 on Day One and 15:15 on Day Two. There will be two breaks each day for refreshments at appropriate times and lunch is included.
Day One
Welcome And Course Introduction The Importance of Facilities Management Assessing the growth of FM and the developing role of facilities managers in organisations in the UK and internationally Identifying the major qualities and skills required for best practice Understanding Buildings 1 The opportunities and pitfalls of specic building characteristics and their relationship to organisational needs The impact on maintenance, planning, day-to-day operation and overall image Practical examples are used to address the key question, how can things be improved? Understanding Buildings 2 Introduction to building engineering services what are the basic principles? What impact do services have on facilities planning and day-to-day management? HVAC, services distribution (including raised oors and suspended ceilings) and lighting Building Handover, Commissioning And On-Going Management The role of the FM in handover and commissioning of new buildings Using information systems such as CAFM and BMS to support planning and management during the building life cycle Maintenance Management How to identify maintenance requirements, understand the role of building inspections and how to carry them out Principles of condition surveys and asset registers and their impact on the forward maintenance programme and the budget process Learning the lessons from a range of examples where maintenance problems have occurred Property Management An introduction to the basic elements of property management Understanding planning issues and the role of building regulations The impact of strata management regulations in the Emirates Key lease terms and how they inuence property acquisitions and disposals How to develop a property management plan Space Management Introduction to the importance of space management
Cost implications and techniques for analysing and measuring types of space, including working areas, storage and support facilities Introduction to the principles of space planning and standards, including understanding organisational requirements
Day Two
Relocation / Move Management Who needs to be told about the move and when? How should facilities managers handle the politics of moving? What kind of people and skills are required within the facilities team? Exploring ways of avoiding the potential pitfalls associated with ofce moves Health And Safety For Facilities Managers Introduction to the current issues in what is now one of the most important areas of responsibility for facilities managers How do tighter health and safety laws affect facilities managers? Which are the key current developments and the likely future ones? What specialist help and advice is available and what sources of information exist to support planning and day-to-day management? Contract Management, Commissioning And Managing Contract Services Understanding the role of service level agreements Exploring the various FM contracting models in the current marketplace, including TFM, bundled contracts and how to nd the right balance between in-house and external provision The importance of auditing contracts to ensure effective performance Energy And Environmental Management Key environmental and sustainability issues for facilities managers The impact of global warming on your business and personal life Sources of information Appraisal tools for assessing your current energy and environmental management status Practical and easy ways to implement tests to identify avoidable waste and ways of presenting information to senior management Customer Centric FM How can the nancial and operational value of FM be measured? Customer satisfaction audits, benchmarking, best practice, audits and the management of information in FM. Summary And Evaluation Forms And Close Of Course
www.iirme.com/ufm
www.iirme.com/ufm
GROUP SAVINGS
Up to 2+ participants
25%
CALL
971-4-3352483
a.watts@iirme.com
BC3556
Price before 29 August 2010
All registrations are subject to our terms and conditions which are available at www.iirme.com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full.
Dates
Final Price
Payments
23 24 October 2010 US$ 2,295 US$ 2,395
A conrmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received.
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.
DELEGATE DETAILS
Name: .............................................................................................................................................................................................................. Job Title: ......................................................................................................... Email: ..................................................................................... Tel: ..................................................... Fax: .................................................... Mobile: ..................................................................................
Name: .............................................................................................................................................................................................................. Job Title: ......................................................................................................... Email: ..................................................................................... Tel: ..................................................... Fax: .................................................... Mobile: ..................................................................................
Name: .............................................................................................................................................................................................................. Job Title: ......................................................................................................... Email: ..................................................................................... Tel: ..................................................... Fax: .................................................... Mobile: ..................................................................................
Cancellation
If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge. Registration fees for registrations cancelled 7 days of less before the Event must be paid in full. Substitutions are welcome at any time.
COMPANY DETAILS
Company: ............................................................................................................................................................................................................ Address: ................................................................................................................................................................................................................ Postcode: ................................................................................. Country: ........................................................................................................... Tel: .............................................................................................. Fax: ..................................................................................................................
Event Venue:
Dusit Thani Hotel, Dubai, UAE Tel: 971-4-343-3333 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971-4-4072693 Fax: +971-4-4072517 Email: hospitality@iirme.com
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