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PERSONAL RESUME PAUL GORDON

PERSONAL DETAILS

Name Paul Gordon

Residence 6 Londesborough Road


Southsea, Portsmouth
PO4 0EX

Phone 07913 896886 (mobile)


E-Mail pgordon@questec.co.uk

Nationality UK

Education, City and Guilds – Electronic Servicing, HMS Collingwood, Fareham, Hants.
Main Subject Areas: Radar, Sonar, Communications, Satellite
Communications.

Professional Development Courses, Alcatel, Nortel & NTL


Project Management, Requirements Capture, Estimating and Forecasting,
Risk Identification and Management. Quality Assurance and Change
Management.
Oracle for Project Managers
Optical Networks, SDH, PDH, VOIP, ATM, DPNSS, DASS, ISDN.
Rational Unified Process-testing, ISEB Software Testing, Source Safe,
Global Change Management Process.

Prince 2 Foundation, SPOCE Project management Ltd

CAREER SUMMARY

I am an achievement oriented professional with project and procurement management


experience within the Space, Telecommunications and IT sectors. The foundation of my
career is a sound understanding of telecommunication networks, information technology
and a broad knowledge of Business.

My interpersonal skills, attention to detail and ability to work effectively within diverse
environments, particularly those requiring strong communication skills and responding to
needs of customers, are among my highest attributes. The variety of tasks and sectors in
which I have worked has meant that I have become a quick learner, capable of
prioritising and working effectively in a multi-task environment.

I have a proven ability to successfully manage client-facing relationships from a Project


Management perspective. I enjoy tough challenges and I give full commitment to
everything I do to achieve maximum results. As an individual I am energetic and
enthusiastic and wish to be associated with people and organisations striving for
excellence.
EMPLOYMENT HISTORY

Organisation: Astrium EADS


Period: May 2005 – Present
Position: Skynet5 Management Segment – Project Manager
GOVERNMENT SECURITY CLEARANCE UK Level SC
WAS UNDERTAKEN PRIOR TO COMMENCING THIS CONTRACT

The £40M Skynet 5 Management Segment software application has been designed to
provide a Web Browser platform, from where it is possible to operate up to ten
communication satellites. Working to a strict timeline due to the implications of missing a
planned satellite launch, I am responsible for ensuring the deployment roll out is
undertaken in a controlled phased approach, I manage sub-systems, track issues and
where necessary approve Change Requests and Requests For Deviations.
I report on a regular basis to an External customer, regularly chairing Project Review
Boards, the Project team I lead comprises a QA Manager, Test team Leader and a
Configuration Control specialist.
I meet periodically with Stakeholders and am responsible for providing RAG status
reports and End of Stage reports, I receive metrics from the Testing team using this and
budgetary performance stats to form an opinion on project progress and act accordingly.
I am responsible for ensuring that all project costs are monitored to ensure that the
£40M budget at no point exceeds it tolerance targets, I also approve or reject Change
Requests up to £3M
I continually seek to improve communication and eradicate workstream duplication.
The Skynet5 Satellite system will provide the UK MOD with improved coverage,
availability, functionality, flexibility and monitoring capabilities. All software and hardware
is subject to stringent security requirements, this Project provides the level of
professional challenge and opportunities that I seek.

Organisation: DHL
Period: May 2004 – Mar 2005
Position: Product Release-Gold Copy Project manager

The Product Release department is responsible for ensuring items released into the “Live
Environment” have been subjected to the appropriate levels of quality control. The
documents reviewed during this process include Implementation Plan, Risk and Impact
Analysis, Back out Plan, Schedule, Unit Test Results, User Acceptance Test Results, and
Implementation Work Orders.
To ensure the smooth transition of the DHL IT Organisation to Prague, it has been
necessary to ensure the continued rollout of Enhancements, Bug Fixes and new Programs
into the “Live Environment” have been subjected to the appropriate levels of quality
control and technical testing.
As part of this transition, my role primarily focuses on managing work streams of
consolidated periodical changes to the IT infrastructure, ensuring the appropriate
resources have been assigned and work packages designed to ensure all changes are
“Released to Production” in a controlled and manageable environment.
I was responsible for the establishment of detailed processes which have been adopted
by the Business globally, this has allowed the “Release To Production” process to be
standardized, streamlined and highly effective at implementing major changes that
adhere to stringent quality criteria. Working within a truly global organisation, which is
undergoing vast changes, has provided the challenges and variety, which I enjoy from
Project Management.
Organisation: ITNET
Period: Jan 2004 – April 2004
Position: Project Portfolio Manager
GOVERNMENT SECURITY CLEARANCE UK Level SC
WAS UNDERTAKEN PRIOR TO COMMENCING THIS CONTRACT

ITNET provide the on-site technical management resource for the IT Infrastructure
Upgrade, currently underway at the London National Air Traffic Centre, based at Swanick,
Hampshire.
My key responsibilities were to devise, record, plan and monitor all the Integration Test
activities required to achieve client confidence in the supplied services. I utilized Prince 2,
RUP and Best Practice Management tools to Plan and Disseminate Project Information in
a timely and targeted approach, ensuring stakeholder buy in and transparent project
reporting.
Responsible for setting up a phased enterprise upgrade project, creating work packages
and reporting structures for the Installers and Test Teams, ensuring lessons learned
during each project phase were implemented. Leading from the front my transparent
reporting methods led to improved Project reporting techniques being applied throughout
the organisation as Directors and key stakeholders bought into the Process Changes I
was responsible for implementing.

Organisation: Railtech Solutions


Period: Mar 2003 – Jan 2004
Position: Project Manager
Client: Network Rail, Highways Authority, And Bulgarian
Rail.
Rail-tech Solutions provide Web Based Fault and Incident Network Management Platforms
to the Railway and Highway authorities in the UK and Eastern Europe.
I was responsible for managing the organisations highest profile contract to date.

Using scoping skills I was able to prepare an £8M bid to replace Network Rail’s legacy
Fault Managemet System, with the bid successful I was then given responsibility for
managing on a day to day basis the software development phase through the entire
lifecycle. I was responsible for garnishing requirements from the client, converting them
into work packages to form discrete Projects with identifiable objectives and targets, I
hosted inter-departmental Project Workshops to ensure co-operation and unified
approaches throughout the life-cycle of each project was achieved.
I reported directly to the Technical and Managing Directors, maintaining the budget, an
issue and risk assessment log, I was responsible for undertaking contingency planning for
all unforeseen eventualities.
I also issued periodical Highlight reports and escalated issues via Exception reports where
no tangible solutions were apparent; Next Stage reports were also an artefact of my role
ensuring ongoing visibility of planned activities and deadlines.

Organisation: NTL Telecommunications


Period: Mar 1999 – Jan 2003
Position: Project Manager
Client: Worldcom, BT, Premium TV.
Firstly involved in the implementation of a UK wide network rollout, comprising a new
National Optical Network, and High Capacity Switching and Multiplexing equipment. This
Telco rollout involved new hardware suppliers and was the largest value infrastructure
project undertaken by NTL in this period of sustained growth.
I played a key role in contract negotiations and was responsible for fiscal control of all
aspects of the project. With a main contract value of £28M and with subcontracts
totalling £21M.
Additional responsibilities included administering the Change Management process which
resulted in an additional Purchase order for £489,000 to take into account design
changes and revisions.
The breakdown of the Project Costs were as follows:
Nortel Equipment £28M, Spares/Replacements £3M, Marconi Equipment £8M
Cisco Equipment £3M, Hewlett Packard £3M.
I was the key interface between the supplier and the business and was responsible for
ensuring delivery lead times were met.
The rollout was managed using a variety of management tools and controls, this ensured
this high profile, high value project and it’s dependencies proceeded to the operational
environment in a controlled and manageable series of phases, designed to provide Data
and Telco services initially to areas of the country where previous network capacity was
reaching it’s limits, eventually covering the length and breadth of the country and
connecting to all newly acquired sites and businesses.

Organisation: Alcatel Networks


Period: June 1996 – Mar 1999
Position: Project Manager
Client: Worldcom, Cable and Wireless, Level 3.
Responsible for the preparation of bid documents.
Negotiating with suppliers to ensure cost savings and added value benefits are
incorporated into the Project.
Project Managing simultaneous worldwide Network Rollouts up to £6M+ (SDH / SONET /
VPN / Advanced Optical, ATM, ISDN30, INM, NMC. SH, RM)
Managing geographically, dispersed cross-functional technical teams 20+, Co-
coordinating, Test Strategies, Software Updates, Network Migrations and Upgrades.
Produce Gantt Charts (MS Projects) Updating and reporting on progress regularly.
Carry out man management tasks, recruitment, motivation and performance analysis.
Provide members of the Project Board with accurate reporting information via, periodical
reports consisting of a general summary, KPI and RAG status and Cost to complete
reports,
Carry out vendor reviews to ensure, the preffered vendor list covers all the Project
requirements
Responsible for controlling the hiring, delivery and tracking of high value rented test
equipment. (Annual Budget £¾M)
Responsible for ensuring, Engineering Installation and Test Results documentation
covering the Project Lifecycle completed by the engineer’s and approved by the client.
Act as main interface on all aspects of the project, ensuring Communication Plan is
relevant and necessary reporting and escalation systems are in place. Develop and
improve professional relationships with clients.

Organisation: Nynex Cablecomms, Orange PCS, Ericsson, Cherry


Comms,
Period: June 1992 – May 1996
Position: Consultant Commissioning Engineer
I was employed by the Organisations detailed above, as a senior commissioning engineer,
I was responsible for, conducting standalone, link and network testing on STM16 SDH/
PDH, 2nd generation mobile PCS networks and Broadband cable TV Networks.
Responsible for safekeeping of high value rented test equipment and tools, maintaining
site logs, completing test result sheets and fault reports. Conducting fault finding and
rectification activities in sites and networks throughout the UK, able to work on own
initiative and have the ability to be a team player to ensure co-coordinated integration
activities.
Organisation: Royal Navy
Period: June 1985 – May 1992
Position: Systems Engineer
As a Weapons Engineer specialized in Radio Communications, I underwent intensive
theoretical and practical technical training. I gained a broad knowledge of Electronic
Principles and was trained in the practical aspects of faultfinding on complex electronic
equipment including; but not limited to: Radar (primary and secondary), Sonar (active
and Passive), Navigational Systems, Communication Systems, MF-Microwave, including
satellite. I gained practical experience during three years on board sea-going warships, I
gained promotion and at a relatively young age became a “Leader of men” I spent a
further year at sea and was the supervisor of a team of 4 engineers responsible for
maintaining the ships external communication and satellite systems. I was then
employed as a Systems Engineer based at a NATO Communications Centre for 2 years
prior to leaving the service.

PERSONAL ACHIEVEMENTS & INTERESTS

• Youngest Confirmed Leading Hand within the Royal Navy.


• Successful transition from a military career to a civilian one.
• FA Football Coaching Certificate held.
• Competent and keen snowboarder.
• Summer Golfer.
• Interested in Astronomy, Physics and new scientific discoveries.

REFEREES

Gary White Programme Manager, EDS, UK


gary.white@eds.com +02392 702772
David Brockless UK National Networks Program Manager, NTL Telecomm, UK.
dave,brockless@ntl.com +01256 752000
Tom Berry Product Release Programme Manager, DHL UK Ltd
tom.berry@dhl.com 0207 754 5181

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