Lesson 1

How many generations of cellular technology are there so far?

User response:

4
Result:

Correct!
Results of question 2
Technology that emerged in 2G. It is a global system that uses a SIM card in each
mobile:
User response:

GSM
Result:

Correct!
Results of question 3
GSM variant that does not use a SIM card, emerged in 2G:
User response:

GPRS
Result:

It is necessary to reinforce this topic.

Results of question 4
Elements that make up the cellular network:
User response:

BSC, BTS, Terminals

Result:

Correct!
Results of question 5
Like computers, mobile devices are made up of:
User response:

Hardware and software

Result:

Correct!
Results of question 6
Module that executes the instructions assigned by the operating system:
User response:

Prosecution
Result:

Correct!
Results of question 7
Module that carries out the transmission and reception of signals:
User response:

Radio Frequency (RF)

Result:

Correct!
Results of question 8
Modules that capture physical variables (rotation, acceleration or lighting):
User response:

Sensors
Result:

Correct!
Results of question 9
Module that exchanges data with other electronic devices (modems, tablets, cell
phones):
User response:

Connectivity
Result:

Correct!
Results of question 10
Platform that manages the processes within the device:
User response:

OS
Result:

Correct!
Lesson 2

It is the force that drives energy to electrical components:

User response:

Voltage
Result:

Correct!
Results of question 2
It is the flow of energy packets at a certain time:
User response:

Result:
It is necessary to reinforce this topic.
Results of question 3
It is the opposition to the passage of electrical energy:
User response:

Current
Result:
It is necessary to reinforce this topic.
Results of question 4
It is the energy used in a job during a certain time:
User response:

Power
Result:
Correct!
Results of question 5
If a component has a resistance of 100 ohms and a voltage of 1.8 volts, what
value of current flows through it?
User response:

0.018 amps
Result:
Correct!
Results of question 6
It is the type of current that is obtained from the outlets:
User response:

Toggle
Result:
Correct!
Results of question 7
Branch of electronics based on discrete voltages that have a defined value:
User response:

Digital
Result:
Correct!
Results of question 8
Component that stores current. It serves to minimize the noise of electrical
signals:
User response:

Inductor
Result:
Correct!
Results of question 9
Component that stores voltage. It serves to reduce the noise of electrical signals
(there are ceramic and electrolytic ones):
User response:

Capacitor
Result:
Correct!
Results of question 10
Component that opposes the flow of current, releasing the excess in the form of
heat:
User response:
Resistor
Result:
Correct!
Results of question 11
Component that allows current to pass in one direction and blocks it in the other
(there are several types):
User response:

Diode
Result:
Correct!
Results of question 12
It is a component that interrupts or amplifies the current depending on its
connection (there are bipolar and field effect):
User response:

Transistor
Result:
Correct!
Results of question 13
The binary code is made up of zeros and ones (0 and 1) which are:
User response:

Logical states
Result:
Correct!
Results of question 14
The CMOS logic family bases its operation on transistors:
User response:

MOSFET
Result:
Correct!
Results of question 15
The time it takes for a periodic wave to complete defines its:
User response:

Length
Result:
Correct

Digital circuits need logical state changes from time to time, they obtain them
from:
User response:

Pulse generator
Results of question 17
Component that internally has millions of transistors on one or more boards:
User response:

Integrated circuit
Result:
Correct!
_______________________________________________________________-
Lesson 3

They are tools to disassemble and assemble:

User response:

Screwdrivers with precision tips

Result:
Correct!
Results of question 2
Equipment cleaning tool:
User response:

Isopropyl alcohol
Result:
Correct!
Results of question 3
Tool for soldering electronic components:
User response:
Soldering iron with fine tip
Result:
Correct!
Results of question 4
Tool to diagnose problems:
User response:

Communication cables
Result:
Correct!
Results of question 5
Specialized tool used to charge dead batteries and test electronic components:
User response:

Variable power supply

Result:
Correct!
Results of question 6
Specialized tool that removes corrosion from a wet PCB:
User response:

Soldering stations
Result:
It is necessary to reinforce this topic.
Results of question 7
The voltage of an electronic component is measured in:
User response:

Parallel
Result:
Correct!
Results of question 8
The current of an electronic component is measured in:
User response:
Series
Result:
Correct!
Results of question 9
Before measuring the resistance of an electronic component, you must de-
energize the circuit, so that the reading given in:
User response:

Volts
Result:
It is necessary to reinforce this topic.
Results of question 10
A multimeter indicates continuity if:
User response:

Dial 1 and beep

Result:
Correct!
Lesson 1

Correct order of the operating stages of a charger:

User response:

Reduction, rectification, filter, regulation and output

Result:
Correct!
Results of question 2
Circuit inside the cell phone that prevents electric shocks in the other elements:
User response:

Protection circuit
Result:
Correct!
Results of question 3
Circuit inside the cell phone that ensures that the battery power value is correct:
User response:
Voltage control circuit
Result:
Correct!
Results of question 4
Circuit inside the cell phone that indicates the level of energy the battery has:
User response:

charge control circuit

Result:
Correct!
Results of question 5
Element that provides energy to the main circuit board, so that it distributes it to
all its components:
User response:

Battery
Result:
Correct!
Results of question 6
A microprocessor is made of millions of:
User response:

Transistors
Result:
Correct!
Results of question 7
The CPU of a microprocessor is made up of:
User response:

The ALU and the CLU

Result:
Correct!
Results of question 8
Memory that stores applications, photos, music, video and documents:
User response:
Flash
Result:
Correct!
Results of question 9
Module that is separate from the processing and memory:
User response:

RF
Result:
Correct!
Results of question 10
A SIM card inside the cell phone connects to:
User response:

The charge control circuit, EMI filter and microprocessor

Result:
Correct!
Lesson 2

Connector with a communication standard that allows wired data transmission

with speeds from 1.5 to 600 megabytes per second:
User response:

USB
Result:
Correct!
Results of question 2
Wireless communication protocol that has a range of approximately 20 meters
around. From the “hotspot”, it emits and captures signals at the 2.4 gigahertz
frequency:

User response:

Wifi
Result:
Correct!
Results of question 3
System that determines the position of a device throughout the world. It emits 1.6
gigahertz radio frequency waves that are captured by 3 satellites:
User response:

GPS
Result:
Correct!
Results of question 4
Element of the audio module that converts data into sounds (tablets do not have
it):
User response:

Handset
Result:
Correct!
Results of question 5
Element of the audio module that captures the user's voice and transforms it into
data:
User response:

Microphone
Result:
Correct!
Results of question 6
Element that processes all the audio data of the device (it is on the main PCB):
User response:

Codec
Result:
Correct!
Results of question 7
Element that is inside the main microprocessor. Solve the geometric calculations
of the images:
User response:

GPU
Result:
Correct!
Results of question 8
Sensor that measures the angular acceleration of the device:
User response:

Gyroscope
Result:
Correct!
Results of question 9
Sensor that detects objects that are close to it:
User response:

Proximity
Result:
Correct!
Results of question 10
Part of a cell phone camera:
User response:

Lens
Result:
Correct!
Lesson 3
It is the platform that manages the processes and communication within the
device:
User response:

OS
Result:
Correct!
Results of question 2
They have specific functions and are pre-installed:
User response:

Manufacturer applications
Result:
Correct!
Results of question 3
They are developed by independent companies and are obtained in the store of
each OS:
User response:
Third party applications
Result:
Correct!
Results of question 4
It is one of the main OS:
User response:

Android
Result:
Correct!
Lesson 1

The purpose of asking the client questions is to identify whether:

User response:

The equipment is still under warranty or was misused

Result:
Correct!
Results of question 2
It is said that there is a fault in the line when:
User response:

Calls are not heard, are disconnected or cannot be placed

Result:
Correct!
Results of question 3
To detect if there is a fault in the equipment, in the SIM card or in the line:
User response:

Exchange the SIM of the device to be repaired with a functional one, and make a
call on both
Result:
Correct!
Results of question 4
If the line or SIM fails:
User response:
Instruct the customer to go to the service provider and report the problem
Result:
Correct!
Results of question 5
Level 1 of the technical service manual handles:
User response:

Software repair
Result:
Correct!
Results of question 6
If the problem warrants keeping the device, you should:
User response:

Make a note with the client and team details

Result:
Correct!
Results of question 7
To check if the device has full memory:
User response:

Check its status in the "settings" or "configuration" menu

Result:
Correct!
Results of question 8
How can you update and reinstall applications?
User response:

Entering the OS Store

Result:
Correct!
Results of question 9
To reinstall the OS you require:
User response:
A Wi-Fi connection
Result:
It is necessary to reinforce this topic.
Results of question 10
What is flexing?
User response:

Release the cell phone lock so that it can be used in any company (it can be by
IMEI, FOTA or via PC)
Result:
Correct!
Lesson 2

Which of these is not a guideline for disassembly?

User response:

Wear protective glasses

Result:
Correct!
Results of question 2
Level 2 of the technical service manual handles:
User response:

Disassembly and assembly

Result:
Correct!
Results of question 3
Order the steps:
A) Remove the back cover by removing the screws, sliding it or lifting it,
depending on the device.
B) Remove the battery, either by unscrewing or just using the notch, depending
on the equipment.
C) Remove the SIM card and SD memory, if it has one.
D) Check that the battery has not spilled its liquid, that it is not punctured or
dented; If so, close the equipment and tell your client that the equipment is
unusable and should be disposed of in a suitable location.
E) Turn off the phone and remove the case, if it has one.
User response:

E,A,D,C,B
Result:
Correct!
Results of question 4
At what stage of disassembly can you remove the main PCB?
User response:

Stage 2
Result:
Correct!
Results of question 5
Components that you can remove at the end of disassembly:
User response:

Home button and headset

Result:
Correct!
Results of question 6
To reassemble a computer:
User response:

The steps are reverse to disassembly in most cases

Result:
Correct!
Results of question 7
Which of these is not a consideration when disassembling and reassembling?
User response:

Do it calmly
Result:
It is necessary to reinforce this topic.
Lesson 3

They damage the casing and, depending on the severity, can affect some
components or leave the device beyond repair:
User response:

Bumps or falls
Result:
Correct!
Results of question 2
It is considered a total loss of the equipment, because internal corrosion causes
short circuits:
User response:

Damage caused by water or moisture

Result:
Correct!
Results of question 3
It happens when the computer is left unloaded for a long time.
User response:

Bad battery charging

Result:
Correct!
Results of question 4

It takes away the aesthetics of the equipment:

User response:

Result:
It is necessary to reinforce this topic.
Results of question 5
Level 3 of the technical service manual handles:
User response:

Hardware repair
Result:
Correct!
Results of question 6
Locate the electronic components physically on the PCB:
User response:

Diagram of printed plates

Result:
Correct!
Results of question 7
Indicates how the electronic components are connected:
User response:

Conexion diagram
Result:
Correct!
Results of question 8
Details the procedure to repair any cell phone module:
User response:

Flowchart or case table

Result:
Correct!
Results of question 9
Shows the connections between the equipment modules:
User response:

Blocks diagram
Result:
Correct!
Results of question 10
Shows the specification of each integrated circuit:
User response:

Components table
Result:
Correct!

Lesson 1

Which of these is not a recommendation in the first contact with the client?
User response:

Talk a lot about technology

Result:
Correct!
Results of question 2
Which of the following is not a recommendation for customer communication?
User response:

Give explanations with technical words

Result:
Correct!
Results of question 3
Which of these is not a recommendation with service compliance?
User response:

Make additional repairs to those mentioned

Result:
Correct!
Results of question 4
Because the capacity of cell phones and tablets tends to increase, processors of:
User response:

16 cores and 64 bits

Result:
Correct!
Results of question 5
"Phablets" are the size between a cell phone and a tablet, that is, between:
User response:
5 and 7 inches
Result:
Correct!
Results of question 6
Materials expected in the manufacture of mobile equipment:
User response:

Sapphire and graphene

Result:
Correct!
Results of question 7
Which of these is not a cell phone accessory?
User response:

Necklace
Result:
Correct!
Results of question 8
What percentage of the world's population uses a cell phone?
User response:

95%
Result:
Correct!
Results of question 9
What percentage of the world's population surfs the Internet with their cell
phone?
User response:

42%
Result:
Correct!
Results of question 10
High-end cell phones are expected to become increasingly more expensive, so
repairs will be:
User response:

Increasingly viable
Result:
Correct!
_______________________________________________________________
Lesson 2

To start your repair shop, in addition to the basic tools you require:
User response:

Work desk and internet service

Result:
Correct!
Results of question 2
Which of the following options is not recommended for your business?
User response:

Have a lot of competition

Result:
Correct!
Results of question 3
An example of a service different from the others is:
User response:

Pick up and deliver the equipment to the client's home

Result:
Correct!