Documente Academic
Documente Profesional
Documente Cultură
Cases For Assessment Center
Cases For Assessment Center
My uncle, My nephew
Aim:
o Get to know each other and communicate more. Realize the infinite details that go unnoticed in
people, and that, however, are important to them.
Description:
Presentation: "An uncle of yours went to Europe before you were born. They don't know each other.
How will you recognize them when they come to meet you at the airport? They are going to write him
a letter giving him a description of their personality so that he can recognize them. However, it is not
allowed to indicate the clothes they will wear, hair color, eye color, height, weight, or name. It has to
be a more personal letter: their hobbies, what they do, what worries them, the problems they have, what
they think about things, how they have fun, what they like and what they don't like, etc... "
Once the explanation is made, 20-30 minutes are given to write it. It is done in total silence.
Background music can be played.
All cards are collected. And each one is given one that is not theirs. And you are invited to read it as if
it were your nephew's.
Each one reads aloud the letter that corresponds to them, and has to guess which person in the group it
belongs to. You can be given two chances. If you don't guess, anyone else in the group, if they think
they know, can intervene. After guessing who it belongs to, he asks himself what information has given
him the clue or what has misled us.
Notes: To celebrate the meeting, uncle and nephew hug each other. It is a good idea to hide the letter if
it is going to be a reason for identification.
MY FAVORITE ANIMAL
AIM
TIME:
45 minutes
PLACE:
Normal Classroom
MATERIAL :
None
The Facilitator tells the participants that sometimes we associate people with animals because of the
way they act or their physical appearance and that animals can help us describe a little of what we
are.
The Facilitator asks the participants to each think about that animal with whose characteristics they
feel identified in some way.
In a moment of silence, each person thinks about the animal with which they identify.
Once the previous activity is over, the Facilitator asks the participants to each introduce themselves
and then to get to know the animal with which they feel identified. The others take the opportunity
to ask the reasons why they identify with a certain animal.
Together they try to identify characters known to everyone with an animal. You can also try it with
some groups or institutions, you can even do it with the same group.
The Facilitator divides the participants into related groups according to the selected animal.
The Facilitator guides a process, so that the group analyzes how what they have learned can be
applied to their lives.
LEADERSHIP
THE LEADER OF THE BLIND
AIM
TIME:
Duration: 60 Minutes
Ample space
MATERIAL :
Masking Tape.
The Facilitator requests that ten volunteers from among the participants come forward.
The first group is provided with four bandages and the second only one.
They are asked that the blindfolds be used to cover the eyes of as many people as the same number
of blindfolds corresponded to each group.
The people who have been left without blindfolds in each group will play the role of leaders of the
blind.
The Facilitator marks a grid on the surface of the central table where he places five glasses with
their mouths facing down and places two jugs with water, marking their levels on the sides of these,
each jug corresponding to a group.
The task of the groups is that the blind people will fill the glasses with water and carry them around
the room without anyone removing any obstacles that may have been left in the way. All of this
action will be led by the non-blind.
At the end of the blind man's walk, they have to empty the glasses into their respective jugs and
leave them as they found them.
It is verified if there is a discrepancy in the initial levels of the jars and the process of the
experience is analyzed.
The Facilitator guides a process for the group to analyze how what they have learned can be applied
in their lives.
WANTED BOSS
AIM
TIME:
90 minutes
MATERIAL :
Groups are formed according to the advertisement that they liked the most. They are given a copy
of the advertisement to rely on during the exercise.
Groups are asked to increase the essential and desirable characteristics that the candidate should
have.
Each group presents its list of desirable and essential attributes, while the rest of the groups ask
questions to clarify doubts.
They are reunited in groups, and individually evaluated based on the terms of the group's criteria.
Group members then discuss their self-assessments and suggest improvements for other members.
The general group meets to discuss the experience, in the following order:
The Facilitator guides a process for the group to analyze how what they have learned can be
applied in their lives.
WANTED BOSS
For example:
Excellent presentation
Dynamism
We offer:
Base salary.
Legal benefits
TIME
30 minutes
MATERIALS
an acetate How many pictures do you see?
Projector and screen
I asked for:
What did this activity demonstrate about teamwork?
What lessons did you learn from the activity that apply to your own team?
HOW MANY PICTURES DO YOU SEE?
THE DECISIVE MOMENT
GOALS
o Help the team navigate the process of making an ethical decision.
o Increase awareness of team moral values
TIME
o One hour
MATERIALS
o A copy for each person of the Case Study: The Decisive Moment
PLACE:
o A room with tables and chairs to accommodate
Variants:
Arrange the case to suit your activity.
Turn exercise into debate.
Despite all efforts to ensure that the new product has all the capabilities of the previous one plus
The team is well aware that this is the result of several pilot tests of the new product.
Through the leader, the team has complained to general management and has made a strong call to
pick up the old product or return the new one for further work and refinement. But the general
management refused, arguing that the problems are being fixed and will be resolved in due time.
Furthermore, it is clear that the company incorporated into its financial projections the additional
profits that the new product would generate. Management also says that in the tests carried out in
The team knows that if a customer were to protest, management would immediately
“recall” the product. Participants meet today in preparation for a visit to the plant of one of their
largest customers and anticipate a question from one of the representatives about their opinion of
answer?
TROUBLESHOOTING
SITUATION ANALYSIS
AIM:
o Devise methods to address common team issues
o Practice problem solving in the context of the team
o Examine process issues in solving team problems.
TIME
o 45 – 60 minutes
MATERIALS
o Copies for each participant of cases 1-4 of “Situation Analysis”
o Flip pages, markers, tape and paper
Questions:
o What did you learn about being effective partners?
o What things help the team to face the issues of the cases?
o As a result of the activity, what new behaviors would you add to your list of team norms?
Variants:
o Put in some fun!!! Ask them to vote for the team with the best and most in-depth analysis of the
situation. No one can vote for their own team. Announce the competition before the teams get
down to their task.
SITUATION ANALYSIS
WORKSHEET
INSTRUCTIONS
You are brand manager of the J & E Company, which is dedicated to the manufacturing of
household products and is located in Xochimilco. You have to make an urgent trip to the city of
Washington DC for a period of one month; Your plane leaves at 9 p.m.
At this moment it is 9 in the morning and you have to manage your time in such a way that you can
carry out the activities detailed below, before leaving for your destination. If considered necessary,
some of the activities indicated may be suspended or delegated. Likewise, we remind you that you
have the support of a secretary to carry out your duties.
ACTIVITIES LIST DURATION
Meeting to evaluate packaging redesign with the Department of Industrial (60 minutes)
Engineering.
Analyze brand results during the last month, and dictate corrective actions if (120 minutes)
necessary.
Call from the General Manager requesting reports on the brand. (10 minutes)
Meeting with the Group Manager to evaluate projects in process. (60 minutes)
Meeting with the Board of Directors to discuss the latest details of his visit to (90 minutes)
Washington
Go out to lunch with the Account Executive of the Advertising Agency, to discuss (120 minutes)
a new communication strategy.
Call supplier "X" to make some changes to the design of the display that is being (10 minutes)
manufactured
Pay credit card at the bank. (30 minutes)
Prepare a document outlining the new brand display policy in the self-service (30 minutes)
channel.
Talk to your mother to say goodbye. (10 minutes)
Go to the plant to check production problems. (40 minutes)
During the day you will have to make different personal calls (60 minutes)
The Sales Manager of your Company informs you that the Purchasing Manager of (120 minutes)
the "Aurrera" self-service stores is meeting with him and that a work meeting will
be held in which different aspects of the exhibition and point of sale material will
be discussed. sale that affects your brand.
You must bring urgent documents to the Department of Finance today. (20 minutes)
We remind you that you need to arrive at the airport 1:30 hours before your plane
leaves to register. Regularly, it takes a 30-minute walk from your company to the
airport.
TERRITORY
AIM
TIME:
PLACE:
Ample space
A room that can fit all participants for planning or discussion, and an empty room or designated
area within the general meeting room that is large to physically accommodate the group.
MATERIAL :
One copy of the Territory Instruction Sheet for each participant.
Two copies for each group of the Territory Land Sheet. (This Sheet is the map of the room) It must be
prepared by the Facilitator before the Activity.
A pencil for each participant.
A roll of crepe paper (cut lengthwise 10cm) in different colors for each group.
A roll of masking tape for each group.
WORKSHEET
Each team will represent the amount of space they will claim on two copies of the Territory Land
Sheet that has been given to them. A copy of this plan will be given to the Facilitator prior to stage 1.
An elected representative of your team will mark the space claimed by the team with the strip of
colored paper that has been assigned to your team. This has to be done quietly with representatives of
all groups working simultaneously. Representatives will return to their team meeting areas to report
their results as soon as their tasks have been completed.
Team members will discuss at their discretion the results of the separation activities and their
strategy for stage 3.
STAGE 3 (Fifteen minutes):
The group representatives will return to the territory and will be able to make changes.
Representatives will discuss their plans and negotiate with other representatives during this stage.
The teams will meet again to discuss the results. Representatives will receive training and
instructions from other team members at this time.
All team members will accompany their representatives to the territory and observe how they
negotiate what their representatives agreed to with the representatives of other groups. Desired
changes must be made by team representatives. Only representatives will be able to negotiate or
make adjustments to team boundaries.
Teams gather in their team meeting areas to discuss their final strategies. The representatives will
return to the territory for final negotiation and/or make final adjustments to their boundaries. The time
will be announced and with this the last stage is finished. The Facilitator announces the winning team.