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Chapter 7: Planning for IMC

Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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IMC
By definition, IMC involves the process of planning, executing, evaluating and controlling the use of the various communications tools to effectively communicate with target audiences.

Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Review of the marketing plan


Situation analysis Situation analysis Marketing objectives Marketing objectives Marketing strategy and program Marketing strategy and program Implementation program Implementation program Performance evaluation Performance evaluation
Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

IMC situation analysis


Internal factors Internal factors 1. Promotional 1. Promotional capabilities capabilities 2. Prior promotional 2. Prior promotional programs programs 3. Brand image 3. Brand image 4. Strengths and 4. Strengths and weaknesses of weaknesses of product or product or service service External factors External factors 1. Customer 1. Customer analysis analysis 2. Competitive 2. Competitive Analysis Analysis 3. Environmental 3. Environmental analysis analysis

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Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Its a Big Ad

The target marketing process


Identifying markets with unfulfilled needs Identifying markets with unfulfilled needs

Determining market segmentation Determining market segmentation

Selecting market to target Selecting market to target

Positioning through marketing strategies Positioning through marketing strategies


Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Beer is beer?

Bases for segmentation


Psychographic Psychographic Demographic Demographic Customer Customer characteristics characteristics
Popular Imports Domestic specialties Premium Light

Socioeconomic Socioeconomic

Geographic Geographic Behaviour Behaviour Outlets Outlets Buying Buying situation situation Awareness Awareness Awareness Awareness Benefits Benefits

Usage Usage

Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Positioning at a market segment

Outside-in planning

Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Outside-in planning (cont.)


Segmentation process
Segmentation strategy Segmentation strategy
Determine approach Determine approach Select and apply base Select and apply base Reveal segments Reveal segments

Determine number of markets to enter Determine number of markets to enter Determine which segments offer potential Determine which segments offer potential

Target market selection Target market selection

Develop a positioning strategy Develop a positioning strategy


Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Developing a positioning strategy


What position do What position do we have now? we have now? Does our creative Does our creative strategy strategy match it? match it? Do we have the Do we have the tenacity to stay tenacity to stay with it? with it? What position do What position do we want to own? we want to own?

Positioning strategies
How should we position? By attributes and benefits? By attributes and benefits? By price or quality? By price or quality? By use or application? By use or application? By product class? By product class?

The The position position


Do we have the Do we have the money to do the money to do the job? job?

From whom must From whom must we win this we win this position? position?

By product user? By product user? By competitor? By competitor? By cultural symbols? By cultural symbols?

Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Positioning at a market segment

Developing a positioning platform


1. 1. 2. 2. 3. 3. 4. 4. 5. 5. 6. 6. Identify the competitors Identify the competitors Assess consumers perceptions of competitors Assess consumers perceptions of competitors Determine competitors current positions Determine competitors current positions Analyse consumer preferences Analyse consumer preferences Make the positioning decision Make the positioning decision Monitor the position Monitor the position
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Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

Positioning decisions
Is the current position Is the current position strategy working? strategy working? Is the segmentation Is the segmentation strategy appropriate? strategy appropriate?

Zero-based planning

The The checklist checklist


Are there sufficient Are there sufficient resources to resources to communicate the communicate the position? position?
Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

How strong is the How strong is the competition? competition?


Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Outside-in planning

IMC strategy

Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Developing the consumer insight


Unique consumer insights are used to inspire creative ideas. Strong advertising and strategy are built upon well-researched and intuitively comprehended insights.

Developing the consumer insight (cont.)


1. 2. 3. Is the insight fresh? New? Innovative? Is it relevant? Does it resonate with consumers? Is it enduring? Is it built on a deep understanding of consumers beliefs and needs so that it will last across time? Is it inspiring? Does it excite the team and inspire different applications?

4.

Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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Summary and conclusions


Planning is where great IMC campaigns begin. Key strategic decisions include:
segmentation and targeting positioning.

Strategic planning should lead to a deep consumer insight that inspires great creative ideas.
Copyright 2009 McGraw-Hill Australia Pty Ltd PowerPoint Slides t/a Advertising and Promotion by Belch Slides prepared by Bronwyn Higgs, Victoria University, Australia

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