INDEX

A
active calls restore
318 268

B
backup command FTP server offline mode
49 313 311 314

addressing remote messages administration CLI GUI

40

numbering scheme
311 312 311, 312

GU and CLI
40

parameters restrictions
151

Administration via Telephone configuring AIM module usage wear

425 425 213

revision number

311 331 315

Administration via Telephone system

backup categories command backup category command backup history report

474 330

backup jobs, scheduling

99

backup notification command backup schedule command banner login command blind addressing
62 268 138

334

application (ccn trigger sip) command applications deleting atrace.log file auto attendant AvT
221 215 88, 222, 224 218 218 218 88, 217, 221, 223 217, 218 95 478

331, 334 334

backup schedule disable all command

attended transfer mode

blind bye-also transfer mode blind refer transfer mode

62

62

broadcast expiration time parameter

173 174 173

configuring

broadcast message MWI status parameter broadcast privilege bulk provisioning

151, 199 37 62

deleting a greeting maximum retries maximum sessions operator extension recording a greeting telephone number AvT
151, 213

broadcast message recording time, configuring

bye-also transfer mode

uploading greeting file recording a greeting

87, 89, 221, 223

C
calendar biz-schedule command
114, 115

221

calendar holiday command

109 109

calendar holiday fixed command

Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions OL-14010-06

483

Index

call displaying by application displaying by route implementation ID

415 418 171 173 174 413

calendar holiday

109 109 171

calendar holiday fixed caller-flow caller-input ccn application ccn copy prompt ccn copy url ccn delete ccn call terminate
418 90

71, 92, 155, 218

caller-flow caller-input command caller ID information parameter caller recording prompt parameter call flow customization capacity configuring
173 171

87, 89, 221, 223 88, 90, 222, 224 90, 222 124, 126, 128, 130, 132, 133

ccn rename prompt

71, 92, 155, 218 418 90

ccn reporting historical ccn subsystem sip ccn trigger closed continue copy ftp
99, 103 394 60

ccn application command ccn copy prompt command ccn copy url command ccn delete command

ccn call terminate command

clock timezone
114, 116

87, 89, 221, 223 88, 90, 222, 224 90, 222 124, 126, 128, 130, 132, 133

commands (kron-schedule)
315 322 134

409

ccn rename prompt command ccn subsystem sip command ccn trigger command
99, 103

ccn reporting historical command

60

copy hrdb url

copy running-config copy startup-config copy tftp default

92 323 124

143, 148, 322 321

Cisco Unified Communications Integration for Microsoft Office Communicator 351 Cisco Unified Personal Communicator (CUPC) support 351 Cisco Unity Express prompt CLI administration
40, 49 408 351 386

database local description

92, 124, 158, 218 410 409

CLI command scheduling clock timezone command closed command command backup
175 114, 116

description (kron schedule) description (kron-schedule) description (site) dtmf-relay

99 65 75

Client Services Framework (CSF)-based clients

394

disabled (backup-schedule) enable

275 119 158

331

application (ccn trigger sip)

313 331 315 334

enable fax expiration

backup categories backup category backup schedule banner login

138

fax gateway inbound address fax gateway outbound address fax print
334 78, 119 60

78, 119 119

backup notification

331, 334

backup schedule disable all calendar biz-schedule

gateway address gateway port

60

114, 115

greeting

158, 163 136

groupname

Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions

484

OL-14010-06

Index

config mode EXEC mode hostname

385

148 148

repeat once (kron-schedule) repeat weekly (kron-schedule)

409 331

repeat weekly (backup-schedule) repeat yearly (backup-schedule) repeat yearly (kron-schedule) restore id script
92 188 188 318

409 331

ip domain-name ip name-server kron schedule locale

100, 103 158

387 387 409, 410

409

mailbox size maxsessions message size mwi-envelope mwiport mwi sip

83

secure-messaging incoming secure-messaging outgoing service-module

47

92, 99, 103, 155, 218 158 72

service-module integrated-service-engine service-module internal-service-module service-module ism service-module sm

450 46 46

47 47

mwi refresh
69

168

network location cache refresh id no ccn application no ccn trigger ntp server offline open
315, 318 114, 116 71, 92, 218 95 388, 391 95

session

47 313 315, 318 331

show backup

show backup history

show backup schedule detail job show backup schedules show backup server
331 315, 318 117

parameter parameters

show calendar biz-schedule show calendar holiday

110

voicemail pinless login protocol

80

155 167

show ccn application show ccn call route

131 128

92, 95, 155, 218 413

show ccn call application

415

purge notification purge schedule

show ccn reporting historical show ccn subsystem sip show ccn trigger
130 61, 80 95, 100, 103 394 78, 120

126, 128

purge purge-capacity
126

purge warning-capacity redirect-css cti-port reload

318 83

show clock detail

show fax configuration

83

redirect-css route-point

show group detail groupname show groups

331 148 385 425

148

repeat daily (backup-schedule) repeat daily (kron-schedule) repeat every (kron-schedule) repeat every (backup-schedule)

show hosts

409 331

show interface ide 0 show ip route

387

409 331

show kron schedule

411 411 409

repeat monthly (backup-schedule) repeat monthly (kron-schedule) repeat once (backup-schedule)

331

show kron schedule detail show kron schedules

409

409

show kron schedule detail job

Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions OL-14010-06

485

Index

show logs

478 388 391

show ntp association show ntp configuration show ntp servers show ntp source show ntp status show site
75 121 388 388

voicemail conversation caller caller-flow restriction table 171 voicemail conversation caller recording-prompt voicemail conversation subscriber voicemail default
175 163 163 163 181 175

388, 391 331

voicemail default biz-schedule voicemail mailbox copy owner voicemail mailbox delete owner voicemail mailbox owner
143 158

show schedule detail job show smtp server show users

143 75 158, 163

show user detail username show users site show voicemail

voicemail mailbox-selection voicemail message expiry voicemail recording time voicemail operator telephone
175

175 175 175

show voicemail conversation caller caller-flow restriction-table 171 show voicemail detail mailbox site-hostname site-name
75 121 123 331 75 171

voicemail secure-messaging (location) voicemail secure-messaging outgoing web credentials hidden web username xml username commands show schedules configuration running startup TFTP
476 174 331 409 75 75 75

189 188

xml credentials hidden

75 45

smtp server address smtp server security

command environment
409 331

start-date (backup-schedule) start-date (kron-schedule) stop-date (backup-schedule) stop-date (kron-schedule) telnet

46 62

commands (kron-schedule) command caller recording prompt

322 321 323

409

transfer-mode troubleshooting log show trace username

478 478 478 75

configuration mode backup commands definition

143 143 119, 163, 170, 171 168 45 321 311

config mode EXEC mode

configurations, copying configuring

voice mailbox owner voice mailbox unlock voicemail callerid

175

Administration via Telephone auto attendant

215

213

broadcast message MWI status

175 180

174 173

voicemail capacity time

broadcast message recording time capacity

173 387

voicemail conversation caller

DNS server

Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions

486

OL-14010-06

Index

expiration time host name language

385 173

173

description command differences passwords

92, 124, 158, 218

142, 144, 146 142, 144, 146 331

mailbox selection mailbox size

173

174

user IDs

disabled (backup-schedule) command disable vCard information distribution lists everyone

173 294 294 286 333 106

message length multiple triggers MWI lights NTP server

70 388

173

disabling all scheduled backups

operator extension recording time time zone voice mail

394 154 173

recursive DNS server configuring

425

387 388

resolving host name to IP address dtmf-relay command

65 315 322 134 321 476

console display, system messages continue command copy ftp command

copy hrdb urlcommand copying configurations

E
enable command
143, 148, 322 321 275 119

copying log files, troubleshooting copy running-config command copy startup-config command copy tftp command
323 171

enable fax command enabling

HTTPS access to Cisco Unity Express GUI reporting historical database enabling spoken name support everyone distribution list
294 45 124 443

308

customizing the call flow

D
database local command databases, synchronizing daylight savings time default command default values system-wide
173 271 92 475 124 142

EXEC mode, definition expiration command expired messages expiry, message expiry timer
157 157 173 158

expiration time, configuring

173

extension for message storage extension group

95 147 425

177

delete a network location deleting applications deleting messages deleting triggers

95 157

external syslog server

F
410 409

description (kron schedule) command description (kron-schedule) command description (site) command
75

fax gateway inbound address command fax gateway outbound address

119

78, 119

Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions OL-14010-06

487

Index

fax print command file atrace.log file size messages.log prompt script
88, 221 86, 223 478

78, 119

GUI administration

40, 49 308

accessing the GUI using HTTPS messages.log

425, 478

H
host name
60 385 385 308

478

hostname command

host name configuration

478

Flash memory log and trace flash memory

45, 322 425

HTTPS access to Cisco Unity Express GUI

flash memory module wear From field address FTP configuration FTP server
37 311 237, 242 322

I
idletimeout IMAP mandatory message expiry implementation ID initialization wizard IP addressing
475 475 418 49 346 52, 103

backup and restore

G
G711 ulaw
88, 221 60

default-gateway unnumbered
475 60

gateway address command gateway port command GDM GMS telephone numbers greeting command greetings deleting a file uploading group definition mailbox owner
147 136 147 147 213 158, 163 157

ip domain-name command ip name-server command

157

387 387

general delivery mailboxes

IP network access

37

K
kron job (scheduling CLI commands)
408

88, 222, 224

kron schedule command

409, 410

87, 89, 221, 223

L
language configuring
173 174 177

groupname command config mode EXEC mode groups extension

147 148 148

last redirected number last-redirect parameter license SKUs Linux software

36 36

Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions

488

OL-14010-06

Index

lists everyone recursive

294 294 100, 103 277,

mandatory message expiry IMAP messages mask, mailbox maximum sessions trigger maximum retries
37 474, 476 167 52, 103 174 346

173

locale command
283

location spoken name, uploading and downloading log files system troubleshooting loop, voice mail LRD LRU maximum capacity
287 174 173 476

auto attendant maximum sessions auto attendant maximum users voice mail
154

218

login pinless command lost data, troubleshooting

218

maxsessions command members of a group definition message tutorial

147

92, 99, 103, 155, 218

M
mailbox mask
174 177 174

158 173

message, mandatory expiry message length configuring messages expired

157 478 173

selection

message recording time, configuring

173 158

173

selection, configuring size, configuring zerooutnumber mailboxes

157 158 157

messages.log, file size messages.log file message size command mode

425, 478 158 177

expiration time general delivery group

147 157

message storage extension offline

314

limitations message size personal

158 142

modes, EXEC and configuration mwi-envelope command MWI lights configuring

157 70 71 71 72

45

number supported
157 157

storage size types

157

telephones supported unlocking

168

off extension on extension refreshing

168

mailbox size command

158 151, 199 151, 200

troubleshooting mwiport command mwi refresh command

477 83 168

ManagePrompts privilege ManagePublicList privilege

Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions OL-14010-06

489

Index

mwi sip command

69 174

owner of a group

147

MWI status, broadcast message

P N
NDR
268 267

parameter broadcast expiration time caller ID

173 174 173

networked configurations network location delete

271

caller recording prompt parameter command

450

71, 92, 218

network location cache refresh id command network module spare

36

parameters backup capacity

312 173 173

network module card processor software

36 36 95

expiration time language

173 177

last-redirect
95

no ccn application command no ccn trigger command Non Deliver Record NTP server configuring removing
388 391 388, 391 268

mailbox selection mailbox size

173

174

message length original-called recording time system-wide

314

173 173

operator extension
177 173

ntp server command

numbering scheme, backup files

configuring parameters command voicemail passwords

155

173

O
OCN
174 315, 318

characters allowed personal mailboxes

157

142, 144, 146

offline command offline mode OIR

314, 318 311

pinging internal address port, implementation ID privilege broadcast

151, 199

475 418

backup commands troubleshooting open command operator extension auto attendant configuring
218 173

476

114, 116

ManagePrompts ManagePublicList superuser

151, 199 151, 200

151, 199 151

ViewHistoricalReports
174 177

original called number

ViewPrivateList prompt

151, 200 151

original-called parameter

ViewRealTimeReports

Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions

490

OL-14010-06

Index

file size

88, 221 174

repeat yearly (backup-schedule) command repeat yearly (kron-schedule) command reporting historical database enable reports backup
474 474 474 124 386 80

331

record your message prompt, formation protocol command provisioning bulk

37 60

409

call history CPU usage

131 128

proxy server

purge notification command purge schedule command

mailbox memory
130

474 474

purge purge-capacity command

126

mailbox size
474

purge warning-capacity command

message status restore

474 37

474

R
rebooting network module rebooting router recording AvT
221 217 88, 221, 223 174 173 174 474, 475 474, 475

system

system hardware restore active calls FTP server procedure restrictions

318 311 318

474 388

resolving host name to IP address

recording a greeting auto attendant

311, 312 474 318

recording prompt parameter recording time, configuring record your message prompt recursive distribution list

restore history report restore id command restrictions backup and restore

294 83 83

311, 312

redirect-css cti-port command refreshing MWI lights reload command

318 391 168

redirect-css route-point command

S
saving data, troubleshooting
331 476 330 334

removing an NTP server

scheduled backup jobs, configuring

409 331

repeat daily (backup-schedule) command repeat daily (kron-schedule) command repeat every (kron-schedule) command repeat every (backup-schedule) command

scheduled backup notification, configuring scheduled backups, disabling all scheduling CLI commands script
331 408 333

409

repeat monthly (backup-schedule) command repeat monthly (kron-schedule) command repeat once (backup-schedule) command repeat once (kron-schedule) command repeat weekly (kron-schedule) command repeat weekly (backup-schedule) command
409 331

file size script file size

86 92 223 186 188 188

409

script command

secure messaging configuration

331

secure-messaging incoming command secure-messaging outgoing command

409

Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions OL-14010-06

491

Index

semi-attended transfer mode server syslog

425 47

62

show ntp source command show ntp status command show schedules command
47 47

388 388, 391 331

show schedule detail job command

331

service-module command

service-module integrated-service-engine command service-module internal-service-module command service-module ism command service-module sm command session command
47 475 424 46 46

show site command

75 121 143

show smtp server command show users command

143 75

show user detail username command show users site command show voicemail command

setting daylight savings time show backup command

313

158, 163

severity level, system messages show backup history command

show voicemail conversation caller caller-flow restriction-table 171 show voicemail detail mailbox command
331 171

315, 318

show backup schedule detail job command show backup schedules command show backup server command
331 315, 318 117

SIP proxy server hostname ports

60 60

60

show calendar biz-schedule command show calendar holiday command show ccn application command show ccn call route command
110

SIP triggers

153, 213, 215 75

site-hostname command site-name command

75

92, 95, 155, 218 413

show ccn call application command

415

smtp server address command smtp server security command

126, 128

121 123

show ccn reporting historical command show ccn subsystem sip command show ccn trigger command show clock detail command
394 78, 120 61, 80 95, 100, 103

spare network modules speed of internal line spoken name distribution list enabling LRU cache recording
287 294 270, 272

36 476

show fax configuration command show groups command show hosts command
148 385 425

show group detail groupname command

148

network location
278

277, 283

show interface ide 0 command show ip route command

387

remote user vCard

285

278, 279

show kron schedule command

411 411 409

spoken name support enabling standards

42 331 443

show kron schedule detail command show kron schedules command show logs command
478 388 409

show kron schedule detail job command

start-date (backup-schedule) command start-date (kron-schedule) command Startup configuration

321

409

show ntp association command show ntp configuration command show ntp servers command
388

391

stop-date (backup-schedule) command stop-date (kron-schedule) command

331

409

Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions

492

OL-14010-06

Index

storage extension superuser privilege syslog server

425

177 151, 199 142

semi-attended trigger

62 62

transfer-mode command maximum sessions

37

synchronizing databases

52, 103

system access using IP network system log files system messages console display severity system reports system-wide default values configuring
173 424 37, 474 425 37

triggers auto attendant deleting timeout

95 52, 99, 103 153, 213, 215 106

configuring multiple telephone number

52, 103

voice mail troubleshooting

153, 213, 215

system-wide parameters
173

access to GUI

474 476 475

copying log files IP address log files lost data

475

IP, default-gateway

T
TCP port
60

IP unnumbered
474 476 477

475

telephone number auto attendant triggers telephone numbers auto attendant GMS
213 154 157 217 218 52, 99, 103

MWI lights OIR

476

opening a session

475 475 474, 475

pinging internal address rebooting network module rebooting router saving data
476 474, 475

voice mail telnet command Telnet session

telephones supported for voice mail

46 46 418

speed of terminal line unknown caller user password

227, 231 477 474

476

terminating a call TFTP configuration timeout time zone configuring transfer mode attended blind refer
62 52, 103

terminating VoiceView session

323

user PIN voice mail TUI

474 474

users and groups

477

394 378

recording a greeting tutorial command

158

221

toll fraud prevention

blind bye-also
62

62

U
UDP port
60

Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions OL-14010-06

493

Index

unknown caller troubleshooting unlocking a mailbox usage flash memory user IDs characters allowed username command config mode EXEC mode
143 143 474 75 142, 144, 146 425 477 168

voicemail conversation caller recording-prompt voicemail conversation subscriber command voicemail default biz-schedule command voicemail default command voice mail loop
173 163 163 175 163 181

175

voicemail mailbox copy owner command voicemail mailbox delete owner command voicemail mailbox mask
174 158

voicemail mailbox owner command voicemail message expiry command voicemail recording time command

voicemail mailbox-selection command

474

175 175 175

user password, troubleshooting user PIN, troubleshooting users adding

142 142 142

voicemail operator telephone command

175

voicemail secure-messaging (location) command voicemail secure-messaging outgoing command Voice Profile for Internet Mail protocol VoiceView terminating a session VPIM
267 227, 231 267

189 188

modifying

number supported

V
vCard disable
286 285 151

spoken name

W
wav file wear flash memory
425 75 88, 221

ViewHistoricalReports privilege ViewPrivateList privilege voice mail configuring

154 173

151, 200 151

ViewRealTimeReports privilege

web credentials hidden command web username command

154 154 157 75

conflicting extensions maximum users telephone numbers telephones supported troubleshooting

477

X
xml credentials hidden xml username command
119, 163, 170, 171 168 75 75

voice mailbox owner command voice mailbox unlock command voicemail callerid command
175

Z
175

voicemail capacity time command

zerooutnumber command

158

voicemail conversation caller caller-flow restriction table 171 voicemail conversation caller command
180

Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions

494

OL-14010-06