Bonnie Hurley Barlow

978.815.9523

bonniehurleybarlow@yahoo.com OBJECTIVE
To obtain a position as an Information Technology Specialist

1063 Shawsheen Street Tewksbury, MA 01876

EDUCATION

Bachelor of Science Business

Computer Information Technology

Anticipated October 2011 Southern New Hampshire University, Manchester, NH May 1997 Newbury College, Brookline, MA

Associate of Science Business

Information Technology

TECHNICAL KNOWLEDGE Microsoft Office, MS OS, Siebel, Novell OES/Netware, HP Service Desk, Oracle, SQL, HTML, FrontPage, Crystal Reports, Microsoft Access WORK EXPERIENCE
Hewlett-Packard Company Marlborough, MA February 2008-June 2009 Account Manager Configured and generated quotes for servers, storage, and software for customers Managed and developed relationships, particularly at the C level of the organization Assisted customers with technical questions relative to their HP products and infrastructure Information Technology Organization Support Specialist January 2007-January 2008 On-site at Gillette/P & G, serve as the customers key technology advisors and managing the helpdesk Managed and developed relationships with customer and vendors Identified new opportunities for HPs goods and services, and make recommendations for IT solutions Provided network administration for multiple sites Conducted tape backup administration for servers Issued and administered Secure ID cards Responsible for asset and inventory control Account Manager November 2003-December 2007 Worked in both a direct and channel environment, responsible for hunting and developing accounts within a territory base

Enterasys Networks Andover, MA Inside Sales Representative Federal Government Service

July 2002-October 2003

In a channel environment, followed up on renewals of service support contracts with Federal Government customers Generated quotes and processed purchase orders Developed opportunities and provided leads to outside sales partners Maintained and updated CRM

Bonnie Hurley Barlow

Resume Page 2 Hewlett-Packard Company/Agilent Technologies Andover, MA July 1990-October 2001

Associate Project Manager

Managed projects of business intelligence, troubleshooting, surveillance and fraud monitoring systems Managed logistics and timelines for third party vendors Tracked project financials, project milestones, and reported actual vs. targeted schedule Managed custom systems utilizing implementation support plans Provided server system administration, database administration; managed and maintained database workgroup to track the status of custom consulting orders Initiated quotations for custom training and consulting

ORGANIZATIONS
Alpha Sigma Lambda National Honors Society Inducted Spring 2011

References Available Upon Request