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The Evolution of Homebuilder Litigation:

From “Bad” (DTPA) to “Better” (RCLA) to the “?” (TRCCA)

D. Steven Henry
Gardere Wynne Sewell LLP
1601 Elm Street, Suite 3000
Dallas, Texas 75201-4761

Residential Real Estate Construction Law Rules


February 20, 2004
Austin TX
Chapter 2
Table of Contents

I. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

II. Texas Deceptive Trade Practices – Consumer Protection Act . . . . . . . . . . . . . . . . . . . . . . . . 3

III. Residential Construction Liability Act . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

IV. The Texas Residential Construction Commission Act . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

V. The More Things Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

A. Which Act Applies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

B. When Does the TRCCA Apply? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

C. When Does the RCLA Apply? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

D. When Does the DTPA Apply? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

VI. Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Appendices

TRCC Emergency Definitions Rule Adopted December 8, 2003 . . . . . . . . . . . . . . . . . . . . . . 12

Comparing and Contrasting the RCLA and TRCCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2
The Evolution of Homebuilder From the homebuilder’s perspective,
Litigation: the DTPA was and remains6 a nightmare.
Consumers could bring suit against a builder
From the “Bad” DTPA to the “Better” for, among other things:
RCLA to the “?” TRCCA
• The builder’s “use or employment . .
. of a false, misleading or deceptive
act;”7
I. Introduction • The builder’s “breach of an express
or implied warranty;” 8 or
Those of us who have specialized in • The builder’s “unconscionable
homebuilder litigation over the past twenty action or course of action.”9
years have experienced a sea of change in
the legal framework that exists between What constituted a “false,
homeowners and homebuilders. We’ve misleading or deceptive act” was,
moved from the seemingly almost strict unfortunately, ill-defined by the DTPA.10
liability framework of the DTPA1, to the While extreme cases (e.g. bait-and-switch
somewhat flawed (at least from the builder’s scams) were used as the poster child to
perspective) “right of repair” framework of support the typical misrepresentation or
the RCLA2, to the new state-sponsored omission case, most cases involved facts
inspection and resolution procedures that fell more in the gray area. Before the
(SSIRP) of the new TRCCA3. The purpose courts essentially re-recognized the concept
of this paper is to identify not only the of “puffery,” any innocent but erroneous
changes between the various acts, but to also representation could form the basis for
identify what has not changed over the liability under the DTPA, even if the
years.4 representation was fairly broad or general in
nature.11

Equally problematic for builders


II. Texas Deceptive Trade Practices – was the DTPA’s definition of an
Consumer Protection Act “unconscionable action or course of
action”12 in the context of “taking advantage
The DTPA was passed in 1973 to of the lack of knowledge, ability or
address the abuses – both real and perceived experience” of a consumer. Since the free
– associated with the doctrine of caveat market ideal of willing buyers/willing
emptor as it was applied to consumer sellers/perfect knowledge does not exist in
litigation and was a radical departure from the real world, most sellers of goods or
existing law. Some argue that it provided services (and certainly most homebuilders)
consumers and the Texas Attorney have more knowledge than the typical
General’s office with a “more meaningful consumer. Moreover, all sellers are - to a
and efficient remed[y] to address false, certain degree - attempting to employ this
deceptive or misleading conduct by knowledge differential to consummate the
companies and persons doing business in transaction at the highest possible price.
Texas.”5 Conversely, sellers of “goods or This dynamic is the engine of our economy.
services” and the attorneys who represented The challenge for builders and other sellers
them perceived the Act as creating a “guilty of goods and services is to decide when the
until proven innocent” scheme. exploitation crosses over from your “run-of-
the-mill” taking advantage of the consumer

3
to that which is considered “grossly warranties,17 Humber v. Morton held that
unfairly.” two warranties automatically arise anytime a
new home is constructed: First, the implied
Anyone who has practiced law more warranty of habitability; and second, the
than two months has realized that litigation implied warranty of workmanship.18
oftimes springs from uncertainty and
change. While businesses typically need a Representations and conduct
break-in period before complying with new considered “unconscionable” could, at least
statutory pronouncements, the DTPA’s from the builder’s perspective, be
vague and ambiguous definitions meant that reasonably controllable. Seminar after
no amount of break-in would ever be seminar was devoted to training sales
enough to allow business to fully adopt counselors to avoid unintentional
practices that would prevent even misrepresentations: “If you don’t know . . .
unintentional violations of the DTPA. don’t guess . . . and for goodness sakes don’t
just make something up simply to avoid
In a bit of subtle irony, an example sounding like a . . . well, an uninformed
of the typical types of misrepresentation individual.”19
cases being filed against businesses involved
a gentlemen by the name of “Ronald Whether a home was not
McDonald.” Mr. McDonald was traveling “habitable” or constructed in a “good and
from Houston to Mexico when he ultimately workmanlike manner” was more
stopped at Ray Hajevandi’s Texaco gas problematic. No home has ever been built
station to have his fuel filter replaced. without some amount of defects. In fact,
Thereafter, Mr. McDonald’s van caught on Texas law has adopted the concept of
fire due to, according to Mr. McDonald, the “substantial completion” for construction
improper installation of the fuel filter. projects. “Substantial completion” is the
While Mr. McDonald admitted that Mr. equivalent of “full performance” for
Hajevandi’s negligence in installing the fuel purposes of contract actions.20 Under the
filter was a producing cause of the fire, he DTPA, however, a jury can conclude that a
sued Texaco for misrepresentation under the home that has been “substantially
DTPA because it was obvious that he “could completed” (and therefore allowing recovery
not Trust His Car to the Man Who Wears of the contract balance), was still not
the Star.”13 Fortunately for Texaco and constructed in a good and workmanlike
every ad-man in the western world, Mr. manner.21 Therefore, we were left with the
McDonald admitted in discovery that he had extremely odd situation in which a builder
been drawn to the station not because of any could have satisfied its contractual
catchy jingles, but instead because the Esso construction obligations,22 but still be liable
station didn’t have a mechanic and to the consumer under the DTPA.
recommended that he try Texaco instead.14

While claims against builders for


alleged misrepresentations and III. The Residential Construction
unconscionable acts were certainly Liability Act
problematic, many a builder has spent
sleepless nights fretting over how to respond Given this backdrop of uncertainty,
to the DTPA notice letter 15 that raises homebuilders began a legislative push in the
alleged breaches of implied warranties. As mid-1980’s for what initially began as a
noted above, any breach of an implied right of “notice and opportunity to cure.”
warranty creates liability under the DTPA.16 Their efforts ultimately lead to the
And while the DTPA does not create any enactment of the RCLA in 1989. The

4
RCLA was, according to Sen. Montford, On the builder side, the provisions
enacted "to provide a fair and appropriate of the RCLA deemed most important were
balance with respect to the resolution of (i) the right to repair, and (ii) the limitation
construction disputes between a residential of recoverable damages. For several years,
contractor and owner."23 The structure of builders assumed that if they made a
the RCLA was dramatically different than reasonable offer that was rejected by the
the DTPA in the following regards: homeowner, then the homeowner would be
deemed to have “unreasonably rejected” the
• It applied exclusively to “construction offer and the homeowner’s recovery would
defect” claims;24 be limited by § 27.004(f)31 and 27.004(h).32
• To the extent of any conflict with the Builders assumed that in no circumstance
DTPA, the provisions of the RCLA (i.e. even if the homeowner did not
prevailed;25 unreasonably reject or if the offer was not
• It gave builders the right to inspect and deemed reasonable) would any jury or
to make an offer of repair;26 arbitrator be able to award more than the
• It limited the consumer’s recovery purchase price of the home or the fair
where the consumer “unreasonably market value of the home without any
rejected” the builder’s offer to repair (or construction defects in an action “subject to”
cash settlement proposal) or where the the RCLA.33
consumer did not provide the builder a
reasonable opportunity to repair Beginning in 1997, the carping and
pursuant to an accepted settlement trumpeting started to decline. In the case of
offer;27 and O’Donnell v. Roger Bullivant of Texas, Inc.,
• It provided that a builder was not liable 940 S.W.2d 411 (Tex. App. – Fort Worth
for any percentage of damages caused 1997, writ denied), the Fort Worth Court of
by (i) persons other than the builder, (ii) Appeals was presented the issue of what, if
failure of the homeowner to mitigate any, limitations of damages would apply
damages or reasonably maintain the when the builder was deemed to have failed
home, (iii) normal wear and tear, (iv) to make a reasonable offer of repair.
normal shrinkage due to drying or
settlement of construction components, The case was decided at the trial
and (v) the builder’s reliance on false or court level with competing motions for
inaccurate written information from summary judgment. The homeowner
official governmental records so long as asserted that the builder’s offer was
the builder could not reasonably have unreasonable as a matter of law, and
known of the falsity or inaccuracy;28 and introduced two affidavits in support of its
• It changed the causation requirement for motion for summary judgment. For
recovery of damages from the DTPA’s whatever reason, the builder did not
“producing cause” standard29 back to the introduce a countering affidavit, and the
more traditional “proximate cause” court was required to find that all of the
standard.30 summary judgment evidence established that
the builder had not made a reasonable
While builders were initially offer.34
trumpeting the RCLA as a remedy to all that
ailed them, consumer advocates were After holding that the offer was not
carping about the dissolution of consumer reasonable, the court examined whether the
rights. In the end, neither group was entirely “purchase price or fair market value without
correct. construction defect” cap still applied to
damages awarded in the case. In what the
court considered a “plain reading” of the

5
RCLA, it concluded that where a builder breach of warranty. 42 The builder moved to
failed to make a reasonable offer, there was abate the action under the RCLA since all
only a limitation on total amounts of the plaintiffs had not provided the notice and
damages that a homeowner could recover opportunity to inspect and repair required by
against the builder.35 This interpretation the RCLA. The plaintiffs dropped their
meant that the homeowner could breach of contract and breach of warranty
conceptually recover an unlimited amount of claims and then raised Bruce for the
money from the builder. proposition that the RCLA did not apply to
the remaining fraud-related causes of
On the heals of Bullivant, the San action.43 The court looked at the substance
Antonio Court of Appeals issued its ruling of the plaintiffs’ claims rather than the form,
in Bruce v. Jim Walters Homes, Inc.36 In a and properly concluded that the plaintiffs
rapid reversal of fortunes, the trumpeters could not avoid the requirements of the
shifted to the carping section, and the RCLA by recasting a “construction defect”
carpers were promoted to trumpeters. claim into a “fraud” simply by asserting a
cause of action based upon a
Bruce was another decision that “misrepresentation” that construction would
came to the appellate court after a motion be done properly when it wasn’t. 44
for summary judgment. In the trial court,
the builder was successful in getting the Although the carpers (now
court to enter partial summary judgment that trumpeters) sustained a bit of a setback, the
(i) the RCLA applied to all of the setback was not long lived. In 2000, the
homeowner’s claims,37 and (ii) that the Fort Worth Court of Appeals delivered the
RCLA was the exclusive remedy and second of the one-two punch against
“superseded” of the of common law claims builders in the case of Perry Homes v.
asserted by the homeowners.38 On appeal, Alwatarri.45 In this case, the homeowners
the appellate court rejected the builder’s learned of cracks in their foundation and
arguments and concluded that a claim for sent the builder a RCLA demand. Less than
“common law fraud” was not barred by the one week after sending the RCLA demand,
language in § 27.002(b).39 Since the facts the homeowners filed suit. The builder
underlying the Bruce case involved alleged ultimately responded by offering to (i) pay
“construction defects,” it is hard to for a portion of the repair costs, and (ii) pay
understand how the San Antonio court for a portion of the attorneys’ fees incurred
reconciled its holding with the language in by the homeowner, but conditioned the offer
the proceeding clause that the RCLA applies on the homeowners executing a release of its
to “(1) any action to recover damages claims. Despite the fact that the
resulting from a construction defect.” homeowners did not accept the offer, the
builder actually made structural and
The next decision in the RCLA cosmetic repairs to the home prior to the
pipeline was In re Kimball Hill Homes date the trial commenced.
Texas, Inc.40 In this case, several hundred
plaintiffs were claiming that the builder had At trial, the jury found that the
“misrepresented the quality, craftsmanship builder was negligent and that it had
and energy efficiency of their homes and violated the DTPA by acting
that their homes were constructed with unconscionably, by breaching the warranty
‘substandard workmanship, poor quality of good workmanship, and by engaging in
materials and virtually no craftsmanship,”41 such conduct knowingly. Eighteen thousand
and asserted causes of action for conspiracy, dollars in damages and thirty-five thousand
common law fraud, statutory fraud in a real dollars in fees were awarded to the
estate transaction, breach of contract and homeowners.

6
The Fort Worth court first reversed With its willingness to embrace
its own decision in Bullivant by holding that some level of regulation, the industry found
the builder’s failure to make a reasonable a receptive ear for its message. While many
offer should avoid “all limitations on on the “pro-consumer” side railed against
damages and defenses to liability provided what they perceived as a one-sided
for in this section - both the limitation on the legislative initiative, the proposed legislation
amount of damages provided for in (with a reasonably small amount of
subsection 27.004(i) and the limitation on modifications) was ultimately passed into
the types of damages provided for in law as the Texas Residential Construction
subsection 27.004(h).”46 Because the Commission Act. 49
builder’s failure to make a reasonable offer
resulted in a waiver of the defenses to From the builder’s perspective, the
liability, the court held that a builder could TRCCA has two distinct advantages for
not raise the pre-emption language in builders and homebuyers: First, it
§ 27.002(b) to preclude DTPA liability.47 encourages pre-litigation resolution of
disputes through the state-sponsored
The Bullivant, Bruce and Alwatarri inspection and resolution process (SSIRP)
cases galvanized the homebuilding even before the RCLA’s offer to cure kicks
industry’s opinion that additional legislative in; and second, it will (after adoption of the
reform was needed. In each of the three building standards) give certainty to a
cases, the builder had either made offers or builder as to what construction standards or
performed repairs that were at least arguably construction conditions are or are not
“reasonable.” However, in each case the acceptable.
jury disagreed.48 While the homebuilding
industry had initially anticipated that the The TRCCA is not without its
limitations of damages (types of damages disadvantages for builders, however.
and market value cap) would protect
builders in such a situation, any such belief 1. Regulation is here to stay. The
had now evaporated. regulation genie can never be put
back into the bottle. And whereas in
the past most anti-builder groups
had little success with the Texas
IV. The Texas Residential Construction legislature, it is possibly the case
Commission Act that they will have better luck in
pushing their agenda at the
Beginning in the fall of 2001, the regulatory level.
homebuilding community was debating on 2. More certainty means . . . more
the proper response to this trio of decisions. certainty. Building codes focus on
However, the industry was not unified in its how a structure should be
approach. Some argued that the problems constructed, not on how it should
they perceived could be remedied by perform over the years. Until now,
“tweaking” the RCLA. Others took a more it has been up to the judiciary to
aggressive approach, arguing that the define what is and is not acceptable;
industry would be better served by being i.e. the judiciary created the implied
regulated by the legislature than by the warranties of workmanship and
increasingly problematic judicial decisions. habitability. But the question of
In the end, those favoring regulation over whether a condition resulted from
the free market prevailed. “unworkmanlike” construction or
was not “habitable” was left to a
jury or arbitrator relying on the

7
rehashed testimony from the same little time on the interplay between these
cadre of recycled experts. While three acts.
this oftentimes worked to the
disfavor of builders, they and their A. Which Act Applies?
counsel could still rightfully dispute
that a sixteen-foot long 1/8” hairline We will spend more time evaluating the
crack in a post-tensioned slab was current scope of the DTPA, RCLA and
acceptable. When the new building TRCCA as they apply to residential
standards are ultimately adopted,50 construction disputes, but for purposes of
the builder and homeowner will (for analysis we would suggest that the
better or for worse) have a more practitioner first utilize the following
definitive answer when less-than- guidelines:
perfect conditions exist . . . even if
they were not caused by any Step One: Does the TRCCA apply?
improper construction. If the answer is yes, then the notice, SSIRP,
opportunity to cure, and other requirements
So what exactly does the TRCCA of the TRCCA (plus the follow-on
do? In a nutshell, it creates a commission requirements of the RCLA) must be satisfied
(the Texas Residential Construction for any claims that are the subject of the
Commission) to oversee and regulate the TRCCA. If the answer is no, then move to
residential construction and remodeling Step Two.
industry. The Commission is charged with
carrying out a number of responsibilities, the Step Two: Does the RCLA apply? If
most important of which include: the answer is yes, then the notice and
opportunity to cure requirements of the
• Develop, implement and manage a RCLA must be satisfied for any claims that
pre-litigation SSIRP, including are the subject of the RCLA. If the answer
hiring and training of state is no, go to Step Three.
inspectors.
• Develop, implement and oversee Step Three: Does the DTPA apply?
certain building construction or If the answer is yes, then the notice
performance standards. provisions of the DTPA apply and all of its
• Develop, implement and oversee a requirements must be met. If the answer is
registry for homes (all homes closed no, then you most likely don’t have a
after January 1, 2004 plus any residential construction dispute at all!
homes closed before January 1,
2004 that will be involved in a B. When Does the TRCCA Apply?
SSIRP).
• Develop, implement and oversee a Because the TRCCA is the most expansive
registry for “builders,” and establish of the three Acts (at least with respect to
qualification standards applicable to residential construction defect claims), most
their registry. all claims involving construction defects
will fall within the ambit of TRCCA.
V. The More Things Change . . .
With certain exceptions, the TRCCA applies
For those who spend little time in to any dispute between a “builder” and a
drafting residential construction contracts or “homeowner” that arises out of a
resolving residential construction disputes, “construction defect.”
the patchwork of DTPA, RCLA and now
TRCCA can be confusing. We’ll spend a

8
The primary exceptions to the rule are: (1) A “construction defect” does not include
where the homeowner’s claim is solely for a (and the TRCCA would not apply to) a:
personal injury, survival, wrongful death or
damage to goods;51 (2) a request for a SSIRP “defect that arises or any damages
was not submitted to the commission before that arise wholly or partially from:
the home is ten years old;52 (3) the home (1) the negligence of a person other
was built by the individual that owns the than the builder or an agent,
home, even with the assistance of the employee, subcontractor, or supplier
individual’s employees or independent of the builder; (2) failure of a person
subcontractors, and the individual uses the other than the builder or an agent,
home as his primary residence for at least employee, subcontractor, or supplier
one year after substantial completion;53 (4) of the builder to: (A) take
where the claim “accrued” (i.e. the reasonable action to mitigate any
homeowner learned of the construction damages that arise from a defect; or
defect) before September 1, 2003;54 (5) the (B) take reasonable action to
claim is not limited to repair or replacement maintain the home; (3) normal wear
of a roof;55 and (6) the claim arises from and tear; or (4) normal shrinkage
remodel work on the interior of a home due to drying or settlement of
where the cost of the work does not exceed construction components within the
$20,000.56 tolerance of building and
58
performance standards.”
If the TRCCA does apply, one would
believe that the TRCCA’s scope is identical A “homeowner” under the TRCCA is
to that of the RCLA. But on detailed defined as a person, or the subrogee of a
examination the reader notes several person, who owns a single family house or
important differences. duplex. The RCLA does not directly define
“homeowner,” but implicitly does so by
A “construction defect” under the TRCCA stating that the Act applies to owners of
was different than the old RCLA single family homes, duplex, triplex and
“construction defect” definition, but the quadraplexes, as well as condominiums.59
RCLA was amended so that the new and As such, the TRCCA may well not apply to
same definition is utilized by both Acts. A triplexes, quadraplexes and condominiums,
“construction defect” now means: while the RCLA would.

“(1) the failure of the design, In the RCLA, a builder was referred to as a
construction, or repair of a home, an “contractor.” A “contractor” included
alteration of or a repair, addition, or anyone that contracted “with an owner for
improvement to an existing home, the construction or sale of a new residence
or an appurtenance to a home to constructed by that person or of an alteration
meet applicable warranty and of or addition to an existing residence, repair
building and performance standards of a new or existing residence, or
during the applicable warranty construction, sale, alteration, addition, or
period; and (2) any physical damage repair of an appurtenance to a new or
to the home, an appurtenance to the existing residence.”60 A “builder” under the
home, or real property on which the TRCCA means “any business entity or
home or appurtenance is affixed that individual who, for a fixed price,
is proximately caused by that commission, fee, wage, or other
failure.”57 compensation, constructs or supervises or
manages the construction of: (1) a new
home; (2) a material improvement to a

9
home, other than an improvement solely to C. When Does the RCLA Apply?
replace or repair a roof of an existing home;
or (3) an improvement to the interior of an If the TRCCA applies, the RCLA’s follow-
existing home when the cost of the work on provisions apply as well. The RCLA
exceeds $20,000.”61 Therefore, for claims may, however, apply even when the TRCCA
against roofers or small interior remodelers, does not.
the homeowner would utilize the RCLA and
not the TRCCA. One should think of the TRCCA as the first
of two acts legislatively stuck between the
In summary, the TRCCA applies if: homeowner first learning of the complaint
and the homeowner’s ultimate resort to
• There is an alleged “construction litigation or arbitration. Before the TRCCA,
defect” in a residential home; the homeowner needed to (i) give the
• The home is not a triplex, quadraplex builder timely notice, (ii) give the builder an
or larger multi-unit condominium opportunity to inspect, and (iii) determine
complex; whether to accept or reject any RCLA offer.
• The homeowner learns of a
“construction defect” after September With the adoption of the TRCCA, both the
1, 2003; homeowner and builder have additional
• The work associated with the obligations to satisfy before litigation or
construction defect was not simply a arbitration may commence.65 Once those
repair or replacement of a roof; obligations and the SSIRP process have
• The work associated with the been completed, RCLA kicks in so that the
construction defect was not a interior builder’s offer of settlement and the
remodel/repair job for less than reasonable of such offer will be evaluated
$20,000; pursuant to the RCLA. For a more complete
• The homeowner seeks to recover analysis of the TRCCA and RCLA, please
against the builder for damages for review Exhibit “B” -- “Comparing and
something other than personal injury Contrasting the Residential Construction
or damage to goods; Liability Act (“RCLA”) with the Texas
• The home is less than tens years old; Residential Construction Commission Act
and (“TRCCA”) – a document that was prepared
• The original homeowner did not build for various builders immediately prior to the
the home and occupy it for at least effective date of the TRCCA.
one year.
Even if the TRCCA does not apply, the
RCLA will still apply for the following
scenarios:
If all of the foregoing are satisfied, the
TRCCA should generally apply. 1. Where the construction work was
exclusively for repair or
replacement of a roof.
On the other hand, the TRCCA carves out
2. Where the construction work was
certain causes of action from the application
exclusively for interior work and
of the SSIRP process. The SSIRP process
the contract is for less than
does not apply to a dispute that arises out of
$20,000.
an alleged violation of the Texas Trust Fund
3. Where the claim “accrued” (i.e.
statute,62 fraud in the sale of real estate,63 or
the homeowner discovered the
a builder’s alleged wrongful abandonment
alleged construction defect) prior
of the project. 64
to September 1, 2003.

10
D. When Does the DTPA Apply? he will use insulation with a certain
enhanced R-factor (and does not),
The reports of the DTPA’s death the homeowner’s claim probably
have been greatly exaggerated. The DTPA falls within the RCLA. 70 If, on the
can still apply to disputes between other hand, the builder represents
homeowners and builders unless the that the home will be constructed
homeowner or any subsequent purchaser of before the end of the year, but is not,
the home66 has filed an “action to recover such a claim would rightfully fall
damages resulting from a construction within the scope of the DTPA.
defect.”67 • An “unconscionable action or
course of action” unless the
In short, if the homeowner is damages are associated with a
seeking damages resulting from the home’s construction defect.
design, construction, repair or alternation,
the RCLA applies. Otherwise, the DTPA Another good rule of thumb for
would apply. 68 Some of the situations where determining whether a claim does or does
the DTPA would apply are: not fall within the RCLA is as follows:
Does the claim involve, directly or
• Misrepresentation claims generally indirectly, (i) a condition associated with the
unrelated to the quality of structure of the home or any appurtenance,
construction. If, for example, the or (ii) any damage to real property caused
builder misrepresented that a by some condition of the structure of the
community swimming pool would home or appurtenance? If the answer is yes,
be built, the DTPA would apply to the RCLA applies. If the answer is no, then
that claim. If the builder the DTPA may apply.
misrepresented that the homeowner
could obtain some type of low
fixed-rate loan, the DTPA would VI. Summary
apply to that claim.69
• Some representations related to the There remain a number of unanswered
quality of construction may still be questions under the new TRCCA. Unlike
governed by the DTPA. If, for prior acts, builders are anticipating that most
example, the builder represents that tweaking of the Act will be handled through
a home will never have a crack in a state administrative process rather than
the foundation, and it later develops through the courts. If history is a guide,
a cracked slab, that claim will however, I suspect residential construction
(depending upon when it “accrued”) lawyers will once again find themselves in
fall under the ambit of the RCLA or interesting times.
TRCCA and the DTPA will not
apply. If the builder represents that

11
Exhibit “A”

TEXAS RESIDENTIAL CONSTRUCTION COMMISSION


EMERGENCY DEFINITIONS RULE
ADOPTED DECEMBER 18, 2003

The Texas Residential Construction Commission (the “commission”) adopts on an emergency basis a new rule at Title
10, Part 7, Chapter 301, Subchapter A, Definitions, § 301.1, concerning definitions to be used in construing agency
rules promulgated to implement the Texas Residential Construction Commission Act, Title 16, Property Code.

Section 301.1, relating to definitions, defines words and terms that are used in Part 7 of Title 10 of the Texas
Administrative Code. It defines Accrual or accrued, Act, Affiliate, Builder, Building and performance standards,
Commission, Construction defect, Executive Director, Home, ICC, Improvement to the interior of an existing home
when the cost of the work exceeds $20,000, Living space, Local building official, Material improvement, Person,
Statutory warranty, State inspector, Third-party inspector and Transaction governed by the Act.

The rule is adopted on an emergency basis to clarify agency rules for persons interested in the implementation of House
Bill 730 enacted during the 78th Legislative Session, Regular Session. The new rule is adopted under new Title 16,
Property Code (Act effective Sept. 1, 2003, 78th Leg., R.S., ch. 458, § 1.01), which requires the commission to begin
providing services to the affected persons on January 1, 2004. The adoption of the emergency rule will provide clarity
to those who seek to utilize agency rules and those who are required to comply with the provisions of House Bill 730 as
set out in Title 16, Property Code.

The statutory provisions affected by the emergency rule are those set forth in Title 16, Property Code, and House Bill
730, 78th Legislature.

No other statutes, articles, or codes are affected by the rule.

§ 301.1. Definitions.

(a) The following words and terms, when used in rules promulgated by the commission, shall have the following
meanings, unless the context clearly indicates otherwise.
(1) Accrual or accrued-when a homeowner first becomes aware that the property damage in the home is a
potential construction defect.
(2) Act-the Texas Residential Construction Commission Act, Title 16, Property Code.
(3)Affiliate-a person who directly or indirectly through one or more intermediaries controls, is controlled by
or is under common control with a specified person.
(4) Builder-
(A) as defined by Property Code <*>401.003 any business entity or individual who, for a fixed
price, commission, fee, wage, or other compensation, constructs or supervises or manages the construction
of:
(i) a new home;
(ii) a material improvement to a home, other than an improvement solely to replace or
repair a roof of an existing home; or
(iii) an improvement to the interior of an existing home when the cost of the work
exceeds $20,000.
(B) When required by the context the term may include:
(i) an owner, officer, director, shareholder, partner, affiliate or employee of the builder;
(ii) a risk retention group governed by § 21.54, Insurance Code, that insures all or any
part of builder’s liability for the cost to repair a residential construction defect; and
(iii) a third-party warranty company and its administrator.
(5) Building and performance standards-those standards adopted by the commission pursuant to § 430.001 of
the Act.
(6) Commission-the Texas Residential Construction Commission.
(7) Construction defect-
(A) as defined in § 401.004 of the Act:
(i) the failure of the design, construction, or repair of a home, an alteration of or a repair,
addition, or improvement to an existing home, or an appurtenance to a home to meet the
applicable warranty and building and performance standards during the applicable
warranty period; and

12
(ii) any physical damage to the home, an appurtenance to the home, or real property on
which the home or appurtenance is affixed that is proximately caused by that failure.
(8) Executive Director-the individual employed by the commission pursuant to § 407.001 of the Act, which
may include a person delegated by the Executive Director to perform a specific function on behalf of the Executive
Director.
(9) Home-the real property and improvements and appurtenances thereto for a single-family residential
dwelling or duplex.
(10) ICC-the International Code Council, Inc., currently located at 5203 Leesburg Pike, Suite 708, Falls
Church, Virginia, 22041-3401, or at a subsequent address, and any successor organization that performs substantially
the same functions that the ICC performs as of December 1, 2003.
(11) Improvement to the interior of an existing home when the cost of the work exceeds $20,000-
modifications to the interior living space of a home that include the addition of permanent fixtures inside the home. The
commission shall determine whether such modifications meet the monetary threshold for inclusion within the
requirements of the Act by aggregating the total consideration paid by a homeowner within a twelve-month period for
all such modifications to the home.
(12) Living space-the enclosed area in a home that is suitable for year-round use, embodying walls, floors,
and ceilings that are similar to the rest of the home.
(13) Local building official-the agency or department of a municipality, county or other local political
subdivision with authority to make inspections and to enforce the laws, ordinances, and regulations applicable to the
construction, alteration, or repair of residential structures in that locality.
(14) Material improvement-a modification to an existing home that either increases or decreases the home’s
total square footage of living space that also modifies the home’s foundation, perimeter walls, or roof. A material
improvement does not include modifications to an existing home if the modifications are designed primarily to repair
or replace the home’s component parts.
(15) Person-an individual, partnership, company, corporation, association, or any other legal entity, however
organized.
(16) Statutory warranty-
(A) that warranty defined in § 430.001(b) of the Act covering:
(i) one year for workmanship and materials;
(ii) two years for plumbing, electrical, heating, and air-conditioning delivery systems; and
(iii) ten years for major structural components of the home; or
(B) that limited warranty of habitability created in §430.002 of the Act.
(17) State inspector-a person employed by the commission pursuant to § 427.002 of the Act to:
(A) review on an appeals panel the recommendations of third-party inspectors;
(B) provide consultation to third-party inspectors; and
(C) administer the state-sponsored inspection and dispute resolution process.
(18) Third-party inspector-a person approved by the commission to perform services under the state-
sponsored inspection and dispute resolution process.
(19) Transaction governed by the Act-
(A) the construction of a new home; or
(B) for an existing home:
(i) a material improvement to a home other than an improvement solely to replace or
repair the roof; or
(ii) an improvement to the interior when the cost paid for the work exceeds $20,000.

This agency hereby certifies that the emergency adoption has been reviewed by legal counsel and found to be within
the agency's legal authority to adopt.

Filed with the Office of the Secretary of State on December 19, 2003.

Stephen D. Thomas
Executive Director
Texas Residential Construction Commission

13
Exhibit “B”

August 31, 2003

Comparing and Contrasting the Residential Construction


Liability Act (“RCLA”) and the Texas Residential
Construction Commission Act (“TRCCA”)

Just when we were getting comfortable with the RCLA, the Texas Legislature has passed a new
law that will, to a large extent, replace the RCLA with a new scheme for addressing claims of
construction defects. The purpose of this memorandum is to update you on the new scheme and
how we will now need to deal with construction defect claims

1. The “Old” RCLA

For the past several years, any “construction defect” claim was governed by the RCLA. When
we receive an RCLA demand letter, we have 35 days from the letter’s receipt to inspect the
home, and 45 days from the letter’s receipt to make a settlement offer (typically an offer to repair
and pay some attorneys’ fees). The homeowner cannot file a lawsuit or arbitration against us
until 60 days after we received the demand letter. If during the lawsuit or arbitration it is
determined that our settlement offer was not “reasonable,” then the limitation on recoverable
damages under the RCLA does not apply.

2. The “New” TRCCA and RCLA

The new TRCCA (“Act”) does, to a great extent, replace the RCLA scheme for dealing with
construction defect claims. The RCLA has now been modified to dovetail with the Act. While
the homeowner must still give us written notice of the alleged defects, what happens afterwards
and the timing of our “settlement offer” has changed completely.

• Under the current RCLA scheme, we have:


o A demand from the homeowner;
o An inspection by us; and
o A settlement proposal from us to the homeowner.

• Under the new TRCCA scheme:


o The homeowner will give us written notice of the alleged defect;
o A request for state-sponsored inspection and dispute resolution (which can be
made by either us or the homeowner);
o An inspection by a state-sponsored inspector (and us if we so choose – and we
should always choose to inspect);
o A recommendation from the inspector (or - if the inspector’s decision is appealed
by us or the homeowner - a ruling from a three-member appeal panel); followed
by

14
o An RCLA settlement proposal from us to the homeowner.

The Act addresses four major areas:

• New State Commission: The Act creates a new state commission (Texas
Residential Construction Commission or “Commission”) to oversee builders and
disputes between builders and homeowners.
• Registration: The Act requires registration of “builders” and the homes we
build.
• New Building Standards and Warranty: The condition of the home will be
judged by specific new building standards to be adopted (probably in 2004) by the
Commission.
• Inspection and Dispute Resolution: All construction defect claims will first be
processed through the commission. No lawsuit or arbitration can proceed without
the homeowner or builder completing the state-sponsored inspection and dispute
resolution process. A builder does not need to (but can) make an RCLA
settlement offer until after the state-sponsored process is complete.

A. New State Commission

The Act creates the Texas Residential Construction Commission. The Commission will
be responsible for regulating the homebuilding industry, creating new building standards,
and overseeing disputes between homeowners and builders. Governor Perry will appoint
the nine commissioners in the Fall of 2003. Four of the commissioners must be builders,
three must be representatives of the general public, one must be a licensed engineer, and
the last must be a licensed architect.

Once appointed, the Commission will initially be responsible for:

1. Adopting new building standards that will apply to all new homes constructed
after their adoption. We anticipate that the standards will not be adopted until
sometime in the middle to latter part of 2004.

2. Registering both “builders” and any homes closed after January 1, 2004.

3. Hiring inspectors who will be responsible for (i) investigating all construction
defect claims, (ii) making determinations of whether the construction complies with
the appropriate building standard and implied warranty of habitability, and (iii)
entering a ruling on whether repairs are necessary and, if so, the scope of such repairs.

4. Appointing 3-member panels to hear appeals from decisions by the inspectors.

B. Registration

The new Act requires registration of both “builders” and each of the homes they build.

15
1. Registration of Builders
Although the Act is not entirely clear,1 it is certain that every homebuilder will
need to be registered with the Commission. If a homebuilder does business with
more than one legal, each legal entity must be registered.

For a legal entity to be registered, it must appoint an individual to serve as its


“agent” for registration. That agent must individually meet all the requirements
of the Act, and must individually register with the Commission. Once the
individual is registered, the legal entity can then be registered.

If the individual retires, leaves or is otherwise no longer employed with the legal
entity, the legal entity must have another agent appointed and registered before it
can build a home. As such, we should always have at least two “agents” for each
legal entity under which we build homes in the State of Texas. If one agent
retires, leaves, etc., we will want to immediately replace that person and get the
replacement individual registered.

Failure to be properly registered can result in some very hefty financial


penalties, an order shutting down our operations, or both!

2. Registration of New Home Sales

In addition to the registration of “builders,” the Act also requires that every home
be registered with the Commission not later than the 15th day of the month
following the month that the home was closed. For example, if a closing takes
place in December, the home must be registered not later than January 15. The
registration requirement will start for homes closed in January 2004. As such, we
must ensure that all homes closed in January are registered by February 15.
The registration will include certain information2 along with a registration fee not
to exceed $125 per home. If a home is not registered timely, the Commission can
(in addition to de-registering the builder or seeking injunctive relief) impose a late
payment penalty not to exceed $500 per home.

C. New Building Standards and Warranty

Currently, all homes in Texas must be built to meet the following requirements: The
International Residential Code, the implied warranty of workmanship, and the
implied warranty of habitability. Although not required by law, we also provide
homeowners with a typical 10-year extended warranty. All builders and their legal
counsel struggled in trying to define or decide whether something did or did not meet
these implied warranties. When TRCCA is fully implemented, builders will still be
required to build in accordance with the International Residential Code, but the implied

1
Interested parties and trade organizations are preparing a draft of detailed regulations to assist the commission in
its efforts. Many of the uncertainties will hopefully be resolved after the regulations are adopted.
2
The specific information required has yet to be adopted. We expect the Commission will prepare a registration
form that we will use in registering homes.

16
warranty of workmanship will go away (to be replaced by specific building standards),
and a newly defined habitability warranty replaces the current uncertain habitability
warranty.

1. New Building Standards.

The Act requires the Commission to adopt specific building standards that will
replace the implied warranty of workmanship. While every home must still be
built in accordance with the International Residential Code, the new building
standards will be used to judge whether a specific condition on a completed home
(even one built per the International Residential Code) is acceptable.
For example, at this point we cannot say with certainty whether a 1/16” hairline
crack spanning across the corner of a garage floor is acceptable. It is our hope
that the new building standards will give us some certainty on whether such
conditions will be considered acceptable.

2. Habitability Warranty

In addition to the obligation to build in accordance with both the International


Residential Code and the new building standards, a home must also be
“habitable.” The Act states that a home is habitable if it (i) is in compliance with
the new building standards, and (ii) it is “safe, sanitary and fit for humans to
inhabit.” For a construction defect to violate this implied warranty, the defect
“must have a direct adverse effect on the habitable areas of the home and must not
have been discoverable by a reasonable prudent inspection or examination of the
home” at the time the home was acquired.

D. Inspection and Dispute Resolution Procedure

The Act completely changes the process used in responding to and resolving complaints
concerning construction defects. As noted above, under the RCLA we would perform an
inspection within 35 days of receiving the complaint and make a settlement proposal
within 45 days of receiving the complaint. On or about the 60th day, we would typically
get a lawsuit (or demand for arbitration) and then spend months if not years in legal
wrangling before the matter was resolved. The new process changes everything.

1. Overview of Inspection and Dispute Resolution Process

The new dispute resolution process is comprised of 7 possible steps:


• Initiation of claim (by either homeowner or builder).
• Inspection(s) by builder.
• Inspection by state-appointed inspector.
• Recommendation of state-appointed inspector.
• Right of appeal (by either homeowner or builder).
• Decision by three-member panel.
• Initiation of lawsuit or arbitration (by either homeowner or builder).

17
a. Initiation of Claim

Under the RCLA, the homeowner started the process by sending a RCLA demand
letter. Under TRCCA, the homeowner or the builder can initiate the process by
filing a written request with the Commission for state-sponsored inspection and
dispute resolution. In other words, if we are unable to satisfy a homeowner’s
concerns regarding the alleged construction defect, we have the right (but not the
obligation) to request that the state-appointed inspector get involved and render a
decision on who is right and what, if anything, needs to be done about the alleged
construction defect.

This request cannot be filed until 30 days after the homeowner has given us
written notice of the alleged construction defects. But this request must be filed
not later than the earlier of (i) two years after the alleged defect is discovered, or
(ii) the 30th day after the applicable warranty period expires. Legal counsel
should be consulted if there is any question on whether an inspection request has
been timely filed.

The person filing the request must provide the following to the Commission and
the other party3 at the time the person files the request for state-sponsored
inspection and dispute resolution:

• The filing fee as set by the Commission.4


• The name(s) of any person that inspected the home on behalf of the person
filing the request.5
• Reasonable detail of each alleged construction defect.
• The amount of any known out-of-pocket expenses and
engineering/consultant fees incurred by the homeowner in connection with
the alleged construction defect.
• Any evidence that depicts the nature and cause of the alleged defect.
• Any evidence that depicts the types or extent of repairs necessary to
remedy the alleged construction defect (including all discoverable expert
reports, photographs, and videotapes).

b. Inspection by Builder

If the homeowner is the party filing the request, the homeowner must within 30
days after filing the request notify the builder of each construction defect and give

3
The filing fee is sent to the Commission only. A copy of the request and the other information must be sent to the
other party by certified mail, return receipt requested.
4
If the home in question was not previously registered with the Commission because it had closed prior to January
1, 2004, the person filing the claim must also pay the fee to have the home itself registered.
5
If the person’s name is not disclosed at the time of filing, that requesting party may not use that person or that
person’s reports or materials in the inspection or dispute resolution process or any litigation/arbitration that may
result following the state-sponsored dispute resolution process.

18
the builder a reasonable opportunity to inspect the home or have the home
inspected by experts. In addition to this initial inspection, the Act also
contemplates that the builder will be allowed additional “reasonable”
opportunities to inspect (or have inspected) the home up until the state-sponsored
dispute resolution process is finalized.6

c. Inspection by State-Appointed Inspector

Within 15 days after the Commission receives the request for state-sponsored
inspection and dispute resolution, the Commission must appoint a state-sponsored
inspector. The Commission will adopt rules giving each party a one-time right to
reject an appointed inspector.7 After being appointed, the inspector must
promptly inspect and make his recommendation as set forth below.8

d. Recommendation of State-Appointed Inspector

After completing his inspection, the inspector will make a recommendation


concerning the alleged defect. Except as otherwise provided in the Act, the
recommendation will be limited to two items: First, whether the alleged
construction defect complies with the applicable warranties and building
standards; and second, the required method or manner of repairs, if any, to the
construction defect. In only very limited situations will the inspector be able to
recommend payment of money. If the inspector finds for the party that submitted
the request, the Commission may order the other party to reimburse the winning
party for its filing fees and inspection expenses.

Non-Structural Defect. If the alleged construction defect is non-structural in


nature9, the inspector must issue a recommendation within 15 days of being
appointed.

Structural Defect. If the alleged construction defect is structural in nature,10 the


appointed inspector must be an engineer. The inspection of the home shall take
place not later than the 30th day after the request is submitted. In the absence of a
request for more time by the inspector, the homeowner or the builder, the
recommendation must be issued within 60 days of the date the inspector is
appointed.

6
The builder has a “reasonable” but not unlimited number of inspection opportunities. A builder should be prudent
before making multiple inspection requests.
7
As such, one party could object to the first appointed inspector; the other party could object to the second
appointed inspector; but no one could object to the third appointed inspector.
8
The specifics on timing of inspection, who may attend, what information may be provided the inspector, and many
other details were not included in the Act. These specifics will likely be included in the rules and regulations to be
adopted by the Commission in the future.
9
E.g. bad paint, leaky faucet, doors out of plumb, etc.
10
E.g. foundation movement, roof truss, etc.

19
Threats to Health or Safety. If a construction defect has created an imminent
threat to the health or safety of the inhabitants, the builder must take reasonable
steps to address that condition “as soon as practicable.”11 If the builder fails to do
so, the homeowner may do so and recover the cost of doing so (plus attorneys’
fees) in addition to other damages.

e. Right of Appeal

Not later than the 15th day following the inspector’s recommendation, the
homeowner or the builder may appeal the recommendation to the Commission. If
the appeal is not timely filed, the recommendation becomes final.

f. Decision on Appeal

If appealed, the Commission will appoint three other state inspectors to (i) review
(without a hearing) the recommendation, (ii) approve, reject or modify the
recommendation or otherwise remand to the original inspector for further action,
and (iii) issue a written finding not later than the 30th day after the notice of
appeal is filed. In evaluating the appeal, the recommendation of the original
inspector will be presumed correct.12 The party seeking to overcome that
presumption must establish “by a preponderance of the evidence” that the
recommendation is inconsistent with the applicable warranty and building
standards.

g. Initiation of Litigation/Arbitration

If the inspector’s recommendation was not appealed to the three-member panel,


the homeowner cannot file a lawsuit (or initiate arbitration) until the 45th day after
the date the recommendation was issued.

If the inspector’s recommendation was appealed, the homeowner cannot file a


lawsuit (or initiate arbitration) until the 45th day after the date the three-member
panel issues it’s ruling.

Under either scenario, if the statute of limitations would expire before the 45th
day, the homeowner will be allowed (and must) file suit or arbitration before the
statute of limitations expires.

As in the appeal scenario, the recommendation of the inspector (or ruling of the
three-member panel if an appeal was taken) shall constitute a rebuttable
presumption that the recommendation (or ruling) was correct. In other words, the
underlying recommendation or ruling will be presumed correct both as to (i) the

11
As such, in such a situation the builder cannot wait until the state-sponsored inspection is completed.
12
Because of this presumption, the builder should work diligently during the original inspection process to provide
all information and evidence possible to convince the inspector that the builder’s position is correct.

20
existence or non-existence of a construction defect, and (ii) the reasonable manner
of repair for such construction defect.

E. RCLA Settlement Proposal

Timing of Offer. As noted above, before the TRCCA the RCLA settlement proposal had
to be made not later than the 45th day after receiving the demand. Now, an RCLA
settlement proposal must be made not later than (i) the 60th day after the original
inspector’s recommendation assuming no appeal is taken, or (ii) the 45th day after the
three-member panel’s ruling assuming that an appeal was taken.

In other words, if no one appeals the inspector’s recommendation, the builder has 60 days
from receiving the inspector’s recommendation to make an RCLA offer. If either the
builder or the homeowners appeal the inspector’s recommendation to the three-member
panel, the builder has 45 days from receiving the panel’s ruling to make an RCLA offer.
Please note that there is nothing to prevent the builder from making an offer before or
even during the state-sponsored inspection.

Content of Offer. The RCLA offer made by the builder will still be evaluated as to its
“reasonableness.” An offer may include, among other things, an offer to repair (at no
cost or at a discounted cost to the homeowner) or have repaired fully or partially by
another contractor. It may also include an offer to absorb some, but not the entire costs
of repair. It can include a whole or partial cash settlement. It can also include an offer to
repurchase the home. Again, however, the issue that will ultimately be decided is
whether the offer was “reasonable,” and you should caucus with legal counsel before
making any RCLA settlement proposal.

Under the existing RCLA, the settlement offer could only be made one time. In other
words, the judge or arbitrator would only look at the “reasonableness” of the initial offer.
Now, if a homeowner believes the builder’s offer is “unreasonable,” the homeowner must
within 25 days of receiving the offer notify the builder in writing and in reasonable detail
of the reasons why the homeowner believes the offer is unreasonable. Within 10 days
after receiving this written notification, the builder has the right, but not the obligation, to
supplement its settlement offer. The judge or arbitrator will then look at the final
supplement (i.e. not the original offer) to determine whether the settlement proposal is
“reasonable.”

The best way to ensure that a settlement offer is ultimately found “reasonable” is to
simply offer exactly what the inspector recommended (if there is no appeal) or what the
three-member panel ruled (if there is an appeal). While there may be other items to
address in the offer (e.g. temporary housing, etc.), the safest offer is simply to mirror the
recommendation or ruling. If a homeowner rejects a “reasonable offer” or does not
permit the builder to inspect or repair the home, the homeowner may not recover an
amount exceeding:

21
1. The fair market value of the builder’s settlement offer or the amount of
reasonable monetary settlement or purchase order made by the builder; and

2. The amount of reasonable and necessary costs and fees incurred before the offer
was rejected (or deemed rejected).

If the homeowner accepts our repair offer, we must complete the repairs within 45 days
of receiving the homeowner’s acceptance of our offer. Upon completion of our repairs,
we must engage the services of the original state-sponsored inspector to re-inspect the
home to ensure that the repairs were properly made.

Repurchase of Home. If we ultimately decide to modify our contracts, we can include a


provision that could give us the right to force the homeowner to sell us the home under
certain conditions. You may hear about this from other builders, but at this point we have
elected not to pursue the option.

3. Timeline for Implementing New Act

On or before December 21, 2003, the Governor must appoint the nine members of the
Commission. As soon as possible thereafter (no specific deadline), the Commission will adopt
the building standards. These building standards will apply to any home started after their
adoption.

Any homes closed after January 1, 2004, will need to be registered with the Commission.
Homes closed in January will be registered on or before February 15, 2004. February closings
will be registered on or before March 15, and so forth.

On or before March 1, 2004, the Commission must have completed training of the state-
approved inspectors.

On March 1, 2004, the Commission will start registering Builders.

We will be conducting more formal training sessions regarding the new Act and its
implementation. The attached chart will hopefully assist in that training session. There are
many questions that remain unanswered; and we are hoping that they will be answered when the
Commission’s rules and regulations are ultimately adopted. In the interim, please feel free to
contact me if you have any questions or comments.

22
indicating a high degree of quality" and are
actionable); see also Short v. Mitchell, 454 S.W.2d
285 (Tex. Civ. App. 1970, writ ref’d
n.r.e)(representation such as "solid construction" is
DALLAS
1 1357763v1 a representation of existing material fact).” HOW
Texas Deceptive Trade Practices – Consumer Ins. Co. v. Patriot Financial Services of Texas, Inc.;
Protection Act, §§ 17.45 et seq, Texas Bus. & 786 S.W. 2d 533, 543-544 (Tex. App. – Austin
Comm. Code. 1990).
2
Residential Construction Liability Act, Ch. 27, 12
An unconscionable act or practice is currently
Tex. Prop. Code. defined as an “act or practice which, to a
3
Texas Residential Construction Commission Act, consumer’s detriment, takes advantage of the lack
Ch. 401 et seq, Tex. Prop. Code. of knowledge, ability, experience, or capacity of a
4
This paper is not intended to be a comprehensive consumer to a grossly unfair degree.” Tex. Bus. &
treatise on the DTPA, the RCLA or the TRCCA. Comm. Code § 17.45(5).
Other participants in this seminar of other authors 13
McDonald v. Texaco, Inc., 713 S.W.2d 203, 204
over the years have prepared masterful works of (Tex. App – Corpus Christi 1986, no writ). As an
legal art on these subjects, and the author strongly aside, those lawyers under 30 may have never
recommends that such works be consulted on the heard of Texaco’s little jingle; those of us over 40,
minutiae of these acts. See, e.g., Scott Summy & unfortunately, may never be able to purge it from
John D. Sloan, Jr., The Texas Residential our memories.
Construction Liabilities Act: Framework for 14
Id. at 205.
Change, 27 Tex. Tech L. Rev. 1 (1996). 15
Tex. Bus. & Comm. Code § 17.505. The current
5
Texas Bar Journal, September, 2003 “The version of the DTPA, unlike the original version,
DTPA: An Old Dog with New Tricks.” Paul contemplates a right of inspection before the DTPA
Carmona response is required.
6
As will be noted later, the DTPA remains 16
Tex. Bus. & Comm. Code § 17.50(a)(2).
effective for certain types of claims made against 17
La Sara Grain Co. v. First Nat. Bank of
homebuilders. Mercedes, 673 S.W.2d 558, 565 (Tex. 1984).
7
Tex. Bus. & Comm. Code § 17.50(a)(1)(A). 18
426 S.W.2d 554 (Tex. 1968).
8
Tex. Bus. & Comm. Code § 17.50(a)(2). 19
It should be noted that the author’s use of the
9
Tex. Bus. & Comm. Code § 17.50(a)(3). term “uninformed” is itself somewhat deceptive, as
10
The four primary sections utilized by consumer most trainers would typically use a phrase that, in
lawyers were §17.46(b)(5) (representing that goods polite company, would better describe an
or services had certain characteristics, etc. they did unintelligent donkey.
not have); § 17.46(b)(7) (representing that goods or 20
Chappell Hill Bank v. Lane Bank Equipment
services were of a particular standard or quality Co., 38 S.W.3d 237, 241 (Tex. App. – Texarkana
when they were of another); § 17.46(b)(12) 2001, pet. denied); Del Monte Corp. v. Martin, 574
(representing that an agreement involves rights or S.W.2d 597, 599 (Tex. App. – San Antonio 1978,
obligations which it does not have); and no writ).
§ 17.46(b)(23) (failing to disclose information with 21
Smith v. Baldwin, 611 S.W2d 611 (Tex. 1980).
the intent to induce the consumer to enter into a 22
A builder that has substantially completed a
transaction into which she would not otherwise home could recover the full contract price less the
have entered). cost to fully complete the work. Vance v. My
11
“Far West and GCAI argue that the Apartment Steak House, 677 S.W.2d 480, 481
representation in the brochure that the (Tex. 1984).
condominium was of ‘meticulous construction’ 23
See Tape of Hearings on Texas Senate Bill 1012,
was not truly a representation of fact, but was mere The Residential Construction Liability Act, Before
puffery or sales talk. However, representations as the Senate Committee on Jurisprudence, 71st Leg.,
to the quality of goods, even if only a general R.S., Tape 2, Side 1, April 4, 1989 (statement of
description of the quality of goods, may be Senator Montford).
actionable representations. See Pennington v. 24
Tex. Prop. Code § 27.002(a)(1).
Singleton, 606 S.W.2d 682, 687 (Tex. 1980). 25
Tex. Prop. Code § 27.002(b).
("Words like 'excellent' and 'perfect' are words

23
26 50
Tex. Prop. Code § 27.004(a), (b). The current conventional wisdom is that a draft
27
Tex. Prop. Code § 27.004(f). will be published for comment sometime in the late
28
Tex. Prop. Code § 27.003. Spring or early Summer.
29 51
Tex. Bus. & Comm. Code § 17.50(a). Tex. Prop. Code § 426.001(a)(1).
30 52
Tex. Prop. Code § 27.004(h). Tex. Prop. Code § 426.001(a)(2).
31 53
Recovery limited to (i) reasonable costs of Tex. Prop. Code § 401.005.
54
offered repairs necessary to cure defects that are Emergency Rule 301.1(a)(1).
55
the builder’s responsibility, or the amount of Tex. Prop. Code 401.003(a)(2).
56
reasonable monetary settlement offered, and (ii) Tex. Prop. Code § 401.003(a)(3).
57
reasonable attorneys’ fees and costs incurred Tex. Prop. Code § 401.004(a).
58
before the offer was rejected or considered Tex. Prop. Code § 401.004(b).
59
rejected. Tex. Prop. Code § 401.002.
32 60
Recovery limited to (i) reasonable costs of Tex. Prop. Code § 27.001(3). The definition also
repairs, (ii) engineering and consulting costs, (iii) includes the owner, officer, director, shareholder,
temporary housing during the repair period, (iv) partner or employee of the contractor; and certain
reduction in market value to the extent caused by risk retention groups. Tex. Prop. Code
structural failure, and (v) reasonable and necessary § 27.001(3)(A, B).
61
attorneys’ fees. Tex. Prop. Code § 401.003(a). The definition
33
Tex. Prop. Code § 27.004(i). also specifically includes owners, directors,
34
Bullivant, 940 S.W.2d at 419 – 420. shareholders, partners, affiliates and employees of
35
Bullivant, 940 S.W.2d at 420. a builder; certain risk retention companies; and
36
943 S.W.2d 121 (Tex. App – San Antonio 1997). third-party warranty companies. Tex. Prop. Code
37
The homeowner had sued for common law fraud, § 401.003(b). A “builder” does not include
breach of contract, tortious breach of contract, professional services performed under a license
breach of warranty, and negligence. The issued by any political subdivision of the state (e.g.
homeowner also sought additional damages under an architect). Tex. Prop. Code § 401.003(c).
62
the RCLA. Tex. Prop. Code § 162.
38 63
Bruce, 943 S.W.2d at 122. Tex. Bus. & Comm. Code § 27.01.
39 64
“To the extent of conflict between this chapter Tex. Prop. Code § 426.001(b).
65
and any other law, including the Deceptive Trade See Exhibit “B” attached hereto.
66
Practices – Consumer Protection Act (Subchapter Tex. Prop. Code §27.002(a)(2).
67
E, Chapter 17, Business & Commerce Code), this Tex. Prop. Code §27.002(a)(1).
68
chapter prevails.” At least to the extent that the plaintiff could
40
969 S.W.2d 522 (Tex. App. – Houston [14th satisfy the requirements of the DTPA; e.g.
Dist.] 1998, no pet.). consumer status, etc.
41 69
Id. at 524. But note that a breach of contract, even if it
42
Id. arguably involves a misrepresentation (i.e. he
43
Id. “represented” he was going to do something and he
44
Or, as an old trial lawyer friend of mine once didn’t), is still a breach of contract and not a
observed: “You can dress up a pig and call it violation of the DTPA.
70
Wanda; but it’s still a pig.” If the insulation actually installed was somehow
45
33 S.W.3d 376 (Tex. App. – Ft. Worth 2000, pet. “defective,” then the RCLA would clearly apply.
denied).
46
Id. at 384.
47
Id.
48
In the recent decision in F&S Construction, Inc.
v. Saidi, 04-02-00649 (Tex. App. – Fort Worth
2003), the homeowner had instructed the builder to
stop construction before the home was finished.
Although the builder requested the opportunity to
“complete its work on the house,” the jury and the
appellate court determined that such an offer was
not “reasonable” under the RCLA.
49
Tex. Prop. Code § 401.001 et seq.

24

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