LTE Connect - Seminars

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Seminars: Tue, Dec 6, 2011 - 9:00 AM to 12:00 PM CLIA's Specialty Cruising - New in 2011!
Speakers: Bernie Blomquist, MCC, CTC, LCS, Director of Training, Cruise Lines International Association Show Description

Tue, Dec 6, 2011 - 9:00 AM to 12:00 PM CLIA's Local Public Relations Techniques: How to Maximize Your Agency's Visibility 2nd Edition
Speakers: John Bateman, MCC, Regional Trainer, Cruise Lines International Association Show Description

Tue, Dec 6, 2011 - 10:00 AM to 12:00 PM The Travel Institute Workshop: Luxury Marketing Essentials: A Comprehensive Workshop for Unquestionable Success Both Online and Offline Sponsored by The Travel Institute
Speakers: Chelle Honiker-Yarbrough, CTC, Director, Marketing and Technology, The Travel Institute Show Description

Speakers: Monica Poling, Travel Writer Sergio Ortiz, Contributor Editor, Recommend Steve Smith, Vice President Global Sales, Japan Airlines Mayumi Togawa, Assistant Manager, Hiroshima/Okayama Tourism Naomi Dover, Travel Consultant, IACE Travel Alastair Donnelly, Director & Co-Founder, InsideJapan Tours Scott Gilman, Managing Director and Co-Founder, JapanQuest Journeys Daisuke Tonai, Executive Director of JNTO, Los Angeles Office, Japan National Tourism Organization Pawel Sewera, Manager, JTB USA, Inc. / Luxury Escapes Yuki Smolin, Marketing Analyst, Keio Plaza Hotel Tokyo Los Angeles Office Emi Suruki, Regional Director of Sales, West Coast USA, The Okura Group Hiroko Iwata, Director of Group & Corporate Sales, Western Region, The Americas, Prince Hotels & Resorts JAPAN Yuko Agata, Manager, Shizuoka Prefecture Yohei Shigeno, Director of Marketing North America, Tokyu Hotels Co., Ltd. Kozo Yoshida, Sales Account Executive, Delta Airlines Show Description

Tue, Dec 6, 2011 - 11:00 AM to 12:30 PM Japan: Endless Discovery by the Japan National Tourism Organization and Partners

Tue, Dec 6, 2011 - 1:15 PM to 2:15 PM The Hawaiian Islands: Six Unique Islands Offer the Perfect Escape for Luxury Clients by Hawaii Visitors and Convention Bureau
Speakers: Maile Horner, Director of Marketing, Kauai Visitors Bureau Waynette Kwon, Director of Sales, Big Island Visitors Bureau Julie Zadeh, CTC, Managing Director of Travel Trade Marketing, Hawaii Visitors & Convention Bureau Chris Kaiaokamalie, Director of Leisure Marketing, Maui Visitors Bureau Robyn Basso, CTC, Eastern Regional Director Travel Trade Marketing, Hawaii Visitors & Convention Bureau Kainoa Daines, Director of Sales, Oahu Visitors Bureau Show Description

Tue, Dec 6, 2011 - 1:15 PM to 2:15 PM To Get Global Recognition, Get with the Program by IATAN

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Speakers: Tom Greenway, Assistant Director, Sales & Marketing, IATAN (International Airlines Travel Agent Network) Show Description

Tue, Dec 6, 2011 - 2:30 PM to 3:30 PM 21st Century Marketing on a 20th Century Budget: How to use LowCost/No-Cost Electronic Strategies to Build Your Business
Speakers: Jack E. Mannix, CTC, Chairman, The Travel Institute, Principal, Jack E. Mannix & Associates Show Description

Tue, Dec 6, 2011 - 2:30 PM to 3:30 PM Social Media 202: You Know "How" but Do You Know "What's Next" or "Best"?

Speakers: Kier V.B. Matthews, CTIE, Vice President, Travel Industry Sales, Europe Express, Part of TUI Travel, Plc. Show Description

Tue, Dec 6, 2011 - 2:30 PM to 3:30 PM Navigating a Fast Track to New Luxury Clients: Selling "Ship-within-a -Ship" Suite Enclaves and Upscale Premium Suites
Speakers: Mark Kammerer, Senior Vice President, Marketing and North American Sales, Holland America Line Chris Russo, President and Chair, American Society of Travel Agents, CEO and Owner, Travel Partners, Broomfield, CO Richard Sasso, President and CEO, MSC Cruises (USA) Andy Stuart, Executive Vice President, Global Sales and Passenger Services, Norwegian Cruise Line Stephen McGillivray, CTC, Chief Marketing Officer, Travel Leaders Group Show Description

Tue, Dec 6, 2011 - 2:30 PM to 3:30 PM How to Sell Ultra-Luxury Hotels and Resorts: Strategies from a Top Producer
Speakers: Jim Strong, CTC, ACC, President and CEO, Strong Travel Services Show Description

Tue, Dec 6, 2011 - 3:45 PM to 5:30 PM General Session

Speakers: Nancy Friedman, Founder and President, Telephone Doctor Customer Service Training Show Description

Wed, Dec 7, 2011 - 8:45 AM to 9:45 AM Handling Challenge and Change: Tour Executives Outline Trends and Opportunities for 2012 and Beyond
Speakers: Greg Bernd, CTC, Co-President, Classic Vacations John Lovell, President, Vacation.com Dan Mahar, CEO, Tauck Scott Wiseman, President, Abercrombie & Kent USA, LLC Ian Swain, Owner & President, SWAIN Tours Show Description

Wed, Dec 7, 2011 - 8:45 AM to 9:45 AM He Said, She Said, They Said: Islands of Adventure: The Most Pampering Hotels and Resorts Worldwide
Speakers: Ruthanne Terrero, CTC, Vice President and Group Editorial Director, Questex Media Group Robert Romano, CTC, Partner, Fugazi Travel Agency, Inc. Valerie Wilson, Chairman and CEO, Valerie Wilson Travel Show Description

Wed, Dec 7, 2011 - 8:45 AM to 9:45 AM Reach for the Skies: Private Jet Charters and Journeys
Speakers: Heidi Lakani, President and Founder, Lakani World Tours Richard Sitomer, CEO and Co-founder, Blue Star Jets Andrew Richmond, Chief Executive Officer, TWC Aviation Brian T. Robertson, CTC, Owner, Robertson International Travel Consultant Show Description

Wed, Dec 7, 2011 - 8:45 AM to 9:45 AM Enhance Your Online Luxury Branding and Manage Your Online Reputation
Speakers: Chelle Honiker-Yarbrough, CTC, Director, Marketing and Technology, The Travel Institute

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Show Description

Wed, Dec 7, 2011 - 10:00 AM to 11:00 AM Product Knowledge Session by American Express
Show Description

Wed, Dec 7, 2011 - 10:00 AM to 11:00 AM Create the Ultimate Luxury Vacation in Todays Mexico
Show Description

Wed, Dec 7, 2011 - 10:00 AM to 11:00 AM Selling World-Class Luxury Experiences with MGM Resorts International Las Vegas
Speakers: Colleen Schmitz, Director Luxury Sales, MGM Resorts International Sara Atwell, Director of Leisure Sales & Marketing, MGM Resorts International Marisa Allegra, Leisure Sales and Marketing Manager, MGM Resorts International Joey Petrella, Leisure Sales Manager, MGM Resorts International Show Description

Wed, Dec 7, 2011 - 11:15 AM to 1:30 PM General Session

Speakers: Mark Conroy, President, Regent Seven Seas Cruises Gregg Michel, President, Crystal Cruises Peter Shanks, President & Managing Director, Cunard Line Ken Watson, Chief Operating Officer, Silversea Cruises Christine Duffy, President & CEO, Cruise Lines International Association (CLIA) Bill Smith, Vice President, Cruise Sales and Exclusive Product, Virtuoso Show Description

Thu, Dec 8, 2011 - 8:00 AM to 9:00 AM POWER HOUR!

Speakers: Nancy Friedman, Founder and President, Telephone Doctor Customer Service Training Larry Pimentel, President and CEO, Azamara Club Cruises Show Description

Thu, Dec 8, 2011 - 1:00 PM to 2:00 PM Fast Track: Consultative Selling and Customer Service: How to Stand Out from the Crowd and Wow Luxury Clients
Speakers: Alyssa Schulke, Independent Travel Advisor and Owner, Schulke Travel (A Brownell Affiliate Virtuoso) Show Description

Thu, Dec 8, 2011 - 1:00 PM to 2:00 PM Fast Track: "Ins" and "Outs" of Travel Insurance in a Changing World
Speakers: Brad Anderson, Co-President, Avoya Travel/American Express Carlos E. Cividanes, Director of National Accounts, TravelSafe Insurance Isaac Cymrot, Director of Sales and Industry Relations, Travel Insured Sheri A. Machat, Senior Vice President, MH Ross Travel Insurance Services, Inc. Show Description

Speakers: Michelle Mangio, CTA, DS, LS, Owner & Travel Consultant, Magical Escapes Vacations Greg DeClemente, General Manager/Chief Operating Officer, Courtyard Travel Ltd. Laurie Palumbo, Chief Operating Officer, Island Destinations Suzanne Hall, Senior Director, Marketing and Development, Land Programs, Ensemble Travel Group Lee Robinson, CTC, Vice President of Sales, Princess Cruises and Cunard Line Craig Parsons, Vice President, Travel Agency Sales and National Accounts, Disney Destinations Josh Alexander, Account Executive and Travel Consultant, Protravel International, Inc. Jeff Lanzarotta, Director, Global Retail Leisure and Luxury Sales, Starwood Hotels & Resorts Anita Pagliasso, President, Ticket to Travel Frank Marini, Vice President of Sales, Collette Vacations Show Description

Thu, Dec 8, 2011 - 1:00 PM to 2:00 PM Fast Track Roundtable: Marketing on a Shoestring: A Zillion Unique Ideas to Attract Upscale Clients

Thu, Dec 8, 2011 - 1:00 PM to 2:00 PM Fast Track: Rollin on the Worlds Rivers: From Asia to Europe, America and Beyond, River Cruising is a Hot Ticket

Speakers: Kathy Sudeikis, Vice President, Corporate Relations, All About Travel Paula Hayes, Vice President of Sales, Globus family of brands Wesley Bosnic, Vice President of Revenue Management and Strategic Development, Uniworld Boutique River Cruises Gary Murphy, Vice President of National Accounts, AmaWaterways Timothy E. Rubacky, Senior Vice President of Sales, Marketing and Product Development, Great American Steamboat Company Milton Hugh, Sr. Vice President of Sales, Viking River Cruises

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Show Description

Thu, Dec 8, 2011 - 2:15 PM to 2:45 PM Fast Track to Luxury Profits Mini-Module: Saint Lucia: Enjoy the Legendary Luxury You and Your Clients Deserve by Saint Lucia Tourist Board
Speakers: Lorine Charles-St Jules, Regional Marketing Manager, Saint Lucia Tourist Board Show Description

Thu, Dec 8, 2011 - 2:15 PM to 2:45 PM Fast Track to Luxury Profits Mini-Module: Incredible India: Land of Colors, Culture, Cuisine & Comfort by India Tourism
Speakers: Annabella Arya, Director, India Tourism Los Angeles Show Description

Thu, Dec 8, 2011 - 2:15 PM to 2:45 PM VAX Vacation Access: The Travel Professionals Preferred Online Resource to Research, Market and Sell Luxury Travel by VAX Vacation Access
Speakers: Noel Fitzgerald, Director of Travel Agency Channel, VAX VacationAccess Nancy Emiley, Training Manager, VAX VacationAccess Show Description

Thu, Dec 8, 2011 - 3:00 PM to 3:30 PM Discover What Makes Each IBEROSTAR Hotel Unique by IBEROSTAR Hotels & Resorts
Speakers: Jan McCaughan, National Sales Manager, IBEROSTAR Hotels & Resorts Show Description

Thu, Dec 8, 2011 - 3:00 PM to 3:30 PM Maximizing Pre- and Post-Cruise Options in Southcentral Alaska by Anchorage Convention & Visitors Bureau
Speakers: Tania Hancock, ACC, DS, Tourism Sales Manager, Anchorage Convention & Visitors Bureau Show Description

Thu, Dec 8, 2011 - 3:30 PM to 5:00 PM CLIA's Clever Ways to Close the Sale - New in 2011!
Speakers: Bernie Blomquist, MCC, CTC, LCS, Director of Training, Cruise Lines International Association Show Description

Thu, Dec 8, 2011 - 3:30 PM to 6:30 PM Specialty Cruise Expert Certification Program
Speakers: Lawrence Dessler, CTC, Executive Director, Specialty Cruise Collection Alex Bout, President, Imperial River Cruises Susan Shultz, Director of Sales, American Cruise Lines Katherine Wooldridge, Director International Sales, Fred. Olsen Cruises Show Description

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