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Muhammad Fawzy Awad

Curriculum vitae

Objective:
Seeking a suitable position in Information Technical Department
in a distinguished company/ organization, relevant to my
qualifications and experience

Personal Data:
Name: Mohamed Fawzyawad
Address: 13 al Ftha st. Elmadii, Cairo
Date of Birth: 29/5/1982
Nationality: Egyptian
Mobile: 012 3139794

E-mail: mfawzy@sas-egypt.com
Se.mohamed@msn.com

Marital Status: Single

Key Qualifications:
• 8 years working in computer and information sector
• Very hard work , Cooperation with the staff
• Analytical and perceptive personality
• Leadership and ability to build and lead working teams

Education and other Certificates:

Bachelor of Science 2005 (good”)
Self study (MCSA) Microsoft Certificate System Engineer

Experience & Activities

Professional Places:

Compumora Corp. (From February 2005, till May 2006)

Staring as a technical support engineer then senior

technical support

Field (Hardware, Networks, Software Support & Operating system

Solution)
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Mooga (from May 2006 till January 2007)

System Administrator Jr.

• Manage Web servers and Database server

o Backup ,sorting ,store Data, Maintain and Troubleshooting
• Administration the physical network
• Software Support
• Consulting for Network

SAS-EGYPT – International Trading Agencies (from junuary 2007 till

now)
(Trade Brands GUESS – red earth – ESPRIT – MORGAN – la senza- Jb
collection)

Working as Jr. System Administrator .

• Date center for the head office and Branches
1- Backup ,sorting and store Data
2- Maintenance Corrupt data
3- Restore date
• Manage the head office
1- Administration the network ( Created by 3Com solution ) and
Manage
• windows server 2003
• ISA Server 2004(Internet Security and Acceleration)
• Microsoft Exchange Server 2003 (Mail server)
• Microsoft Great Plains Application
• Net wave front office web application
• Microsoft RMS ( Microsoft retail management solution )

2- improve users performance

3- Software - Data – Backup – Troubleshooting
4- Manage 190 PC Computer

• Manage Branches ( 36 Branch )

1- link all the branches with the head office by web software
2- Improve users performance
3- sorting data - backup – Troubleshooting
4- Repair any Problem with the internet ISP

Responsibilities
Technical Support
Manage all projects in the organization of system administration, software development
and network security and provide direct technical support.
1. Software Development and Documentation
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a. Collaborate with internal staff, clients to ensure that the current
suite of In-Room Connection programs is meeting the needs of
organization and technical support staff. The In-Room Connection
programs include:

 User registration

 Administrative tools for managing connections

 Helpdesk

b. Ensure that design documents are drafted for all new software
applications and oversee documentation of code consistently
throughout the development process.

c. Ensure prompt and professional responses of the servers to bug

reports.

2. Provide Business server-based Services and Support

a. Oversee the support of Business server servers providing In-Room

connection services for over 150 employees' residents.

b. Oversee the development, support, and maintenance of windows

file and print servers for Win XP, with a custom web based
administration interface using Remote access

c. Assist the Lead System Administrator and the System

Administrator team in maintaining DNS, NFS, DHCP, mail, web, and
FTP services for all employees' and staff.

d. Ensure management and administration of mission-critical SQL

databases which contain confidential information, IP address
allocation tables, Ethernet card addresses and other relevant data.

e. Ensure secure operation of all servers and services though the use
of security and encryption tools such as SSL, and through
extensive staff and documentation.

f. Work closely with staff on system maintenance and development.

3. Network Security and Development

a. Work with Network technical staff to enforce Appropriate Use

Policies.

b. Collaborate with campus and departmental staff in developing and

enforcing new policies for use of the network.

c. Configure and maintain network equipment for use in Residential

Comp ting's network.

d. Maintain network management software. This involves responding

to bug reports and rapidly developing fixes or workarounds.

e. Investigate network upgrade options.

f. Work with technical staff to develop and maintain tools for

compiling network usage statistics.

g. Oversee the development and maintenance of tools for monitoring

network abuse by and against employees' in the residence halls.

Professional Development
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1. Meet regularly with technical staff to share ideas, experiences and
resources.

2. Consult with the executive IT Manager regarding supervisory and

management skill development.

Other tasks I do it

1- Coordinate with internet ISP to activate the new branches , support when internet
down and manage the monthly invoices

2- Database maintenance

3- provide spare parts

4- Till now I'm only the support staff so all the branches under my responsibility
about

a- support computer hardware & software

b- netwave system

c- network camera

d- e-mail

e- backup

Support area

1. head office

2. All branches

3. warehouses

4. Sister companies ( multimedia traders – Dealt trade )

Computer Hardware:

General:
Computer applications – Personal Computer – Servers – Point of Sale -
Network

Computer Applications:

Excellent knowledge about most of Microsoft products and the other

famous software
• Microsoft Windows 2000 Professional
• Microsoft windows 2000 Server, Advanced Server
• Microsoft windows 2003 Server
• Microsoft Exchange server 2003 ( installing , configurations ,
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administration )
• ISA server 2004,2006 ( installing , configurations , administration )
• SQL server installing , backup and restoring database
• Some about ( MOM ) Microsoft Operation Manager
• Some about Security Tools as CA
• Some about Cisco Router and Switches
• Another tools for security as Gfi mail Essential & mail security .
And a lot of others

Language:

- English (good speaking and writing)

- Arabic: Native Speaker

In ending I hope to be one of your great group send you my

best regards,

Mohamed Fawzy