Documente Academic
Documente Profesional
Documente Cultură
HR NAME
1 2 3 4
151,150
Total
Costs per worker
38,378.00
9,594.50
Total Cost
189,528.00
JOB CODE
J1 J2 J3 J4
Task Table
N TAREFAS 1 Answering phone calls - credit requests 2 3 4 5 6 7 8 9 Providing credit information to Bank Making travel reservations Analysing customer's credit reports Calculating credit operations Aproving credit Making contracts Statistics Supervising the work of employees J1 J2 Supervisor Assistant Supervisor J3 Clerical #1 J4 Clerical #2 Total hrs 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
10 Answering Phone calls - other issues 11 Replying to emails 12 Sorting out post 13 Making staff attendance report 14 Controlling staff attendance 15 Making internal memos 16 Writing and sending faxes 17 Writing and sending letters 18 Filling documents 19 Ordering supplies 20 Making copies of documents
0 0.0
0 0.0
0 0.0
0 0.0
Cycle % #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! HR 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
154
#DIV/0!
0.0
N 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
TASKS Answering phone calls - credit requests Providing credit information to Bank Making travel reservations Analysing customer's credit reports Calculating credit operations Aproving credit Making contracts Statistics Supervising the work of employees Answering Phone calls - other issues Replying to emails Sorting out post Making staff attendance report Controlling staff attendance Making internal memos Writing and sending faxes Writing and sending letters Filling documents Ordering supplies Making copies of documents
Volumes 694 259 311 348 278 278 278 1 1 1 781 22 1 22 207 435 278 1975 1 278
Cost Table
N 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 TASKS Answering phone calls - credit requests Providing credit information to Bank Making travel reservations Analysing customer's credit reports Calculating credit operations Aproving credit Making contracts Statistics Supervising the work of employees Answering Phone calls - other issues Replying to emails Sorting out post Making staff attendance report Controlling staff attendance Making internal memos Writing and sending faxes Writing and sending letters Filling documents Ordering supplies Making copies of documents Custo total mensal J1 Supervisor 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 % #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
J2 Assistant Supervisor 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
% #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
J3 Clerical #1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
% #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
J4 Clerical #2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
% #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
Cost of task 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
% #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
Task no 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Cum. %
Answering phone calls - credit requests Filling documents Providing credit informations to Bank Making contracts Writing and sending faxes Making travel reservations Analysing customer's credit reports Writing and sending letters Making internal memos Ansering Phone calls - other issues Making copies of documents Replying to emails Supervising the work of employees Calculating credit operations Aproving credit Ordering supplies Sorting out post Statistics Making staff attendance report Controlling staff attendance
32.0 24.2 6.8 4.5 4.4 4.2 3.1 2.9 2.8 2.3 2.3 2.1 1.8 1.5 1.5 1.1 0.8 0.6 0.6 0.5
32.0 56.2 63.0 67.5 71.9 76.1 79.2 82.1 84.9 87.2 89.4 91.6 93.3 94.8 96.3 97.4 98.2 98.9 99.5 100.0
120.0
100.0
80.0
60.0
40.0
20.0
0.0 1
Series1
10
11
12
13
14
15
16
17
18
19
20
Series1
Task Table
Current Situation N 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 TASKS Answering phone calls - credit requests Providing credit information to Bank Making travel reservations Analysing customer's credit reports Calculating credit operations Aproving credit Making contracts Statistics Supervising the work of employees Answering Phone calls - other issues Replying to emails Sorting out post Making staff attendance report Controlling staff attendance Making internal memos Writing and sending faxes Writing and sending letters Filling documents Ordering supplies Making copies of documents Total Total Hours 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Volumes 694 259 311 348 278 278 278 1 1 1 781 22 1 22 207 435 278 1975 1 278
Current Situation Unit Time Declared 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Short-term Scenario Unit Time Total Estimated (min.) Hours 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 0 Total 0
Dif 0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Medium-term Scenario Total Unit Time Estimated (min.) Hours Dif 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 Total 0 0.0
10 Answering Phone calls - other issues 11 Replying to emails 12 Sorting out post 13 Making staff attendance report 14 Controlling staff attendance 15 Making internal memos 16 Writing and sending faxes 17 Writing and sending letters 18 Filling documents 19 Ordering supplies 20 Making copies of documents
le - FUTURE STATE
J3 Clerical #1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.0 J4 Clerical #2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.0 Cycle Total hrs % 0 #DIV/0! 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! HR 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
154