Te c h n o w i n g s

Computer Solution

Address: Type-NL-5, Build-07, Room-02, Sec-11Nerul, Navi Mumbai, Pin code - 400706.
Contact: Abdul Razak – 9819336458, Daniel Jessiah – 9324346543.
Email ID: technowings@rediffmail.com

Subject: Application for AMC (Annual Maintenance Contract)

(To be filled up by the applicant)
This is an AMC Contract for a period of year;

BETWEEN:
Name: Technowings Computer Solution,
Address: Type-NL-5/Build-07/Room-02,
Sector-11,Sangam Apt, Nerul,
Navi Mumbai, Pin Code-400706
Contact: +91 9819 336 458
Email ID: technowings@rediffmail.com

AND:
Name:
Address:

Contact:
Email ID:

Hardware parts please list here

I hereby assure that the information provided by me is true and correct according to my
knowledge and hereby pay a sum of Rs.
as a charge of the PC maintenance for the above mention period.
 Rules, regulation & Services

The Maintenance and Repair service provides:-

• Installation and commissioning of new equipment;

• On-site diagnosis of problems;
• Fault management to effect quick resolutions irrespective of cause;
• Installation and commissioning of upgrades and expansions;
• Hardware maintenance during warranty and thereafter.
1) These services are provided on supported equipment to contributors only. Service
is available from the purchase date of the equipment. The scheme does not cover
the installation or maintenance of communications links to host computer systems.
2) The cost of the scheme is based on a per system cost and an element based on the
type of equipment. The total sum is payable on each system each year.
3) The Computing Services Department undertakes to provide support for each item
of equipment up to the date quoted in the schedule of supported equipment, subject
to external limitations. This date is reviewed and extended, if appropriate, on a
regular basis.
4) The Computing Services Department undertakes not to foreshorten dates without
prior warning to existing users and without due cause.
5) The fee for the maintenance scheme will only cover the cost of repairs required to
rectify faults caused by normal usage; the Computing Services Department
reserves the right to charge additionally for all repairs carried out to rectify faults
caused by misuse or otherwise. 'Misuse' includes the exceeding of manufacturers'
specified ratings e.g. printer throughput.
6) The Computing Services Department undertakes normally to respond to all faults
on equipment covered by the scheme within one working day of the initial call log.
7) The Computing Services Department will endeavor to restore full service to the
user as soon as possible. Where this is unlikely to be achieved in a reasonable
timeframe, an attempt will be made to lend substitute equipment if resources
permit.
8) The scheme fee covers the labour costs involved with the installation of user
supplied hardware upgrades and expansions. The cost of such materials is not
covered. Where the Department is able to supply such materials from stock.
9) The Computing Services Department takes no responsibility for user data or
programs held on discs incorporated in machines submitted for repair. Users are
expected to make adequate provision by security back-up techniques to guard
against equipment malfunction.
10) The Computing Services Department requests notification if machines which it is
required to attend are likely to hold data covered by the Data Protection Act.
11) There will be no refund of fees paid.
12) Only items which appear on the list of supported items will be considered for
cover by the scheme.
13) The Department reserves the right to amend these terms and conditions at any time
so as to ensure that the best overall service can be delivered to the entire client of
the scheme.
Date:
Place:
(Signature o the applicant)

(To be filled up by the staff)

1) Is the PC in warranty period? (Yes / No)

2) Are all the parts in the working condition? (Yes / No)
3) Is the Pc owned by the client? (Yes / No)
4) No. of PC owned by the client.
Tick the parts that are present during initial filling of the contract
□ Motherboard
□ RAM
□ CPU
□ Hard disk
□ CDROM
□ CD Writer
□ DVD ROM
□ DVD writer
□ Keyboard
□ Mouse
□ Monitor
□ Printer
□ Scanner
For other hardware please list here

Received a sum of Rs.

in Check/Cash.
(Signature of the staff)

Kindly pay the amount by Cheque