Documente Academic
Documente Profesional
Documente Cultură
Peter Hua
INTRODUCTION
The TTI Success Insights Behaviours and Motivators Report was designed to increase the understanding of an individual's talents. The report provides insight to two distinct areas: behaviours and motivators. Understanding strengths and weaknesses in both of these areas will lead to personal and professional development and a higher level of satisfaction. The following is an in-depth look at your personal talents in the two main sections: SECTION 1: BEHAVIOURS This section of the report is designed to help you attain a greater knowledge of yourself as well as others. The ability to interact effectively with people may be the difference between success and failure in your work and personal life. Effective interaction starts with an accurate perception of oneself. SECTION 2: MOTIVATORS This section of the report provides information on the why of your actions, which with application and coaching, can tremendously impact your valuing of life. Once you know the motivations that drive your actions, you will immediately be able to understand the causes of conflict.
1
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
INTRODUCTION
Behaviours Section
Behavioural research suggests that the most effective people are those who understand themselves, both their strengths and weaknesses, so they can develop strategies to meet the demands of their environment.
This report analyses behavioural style; that is, a person's manner of doing things. Is the report 100% true? Yes, no and maybe. We are only measuring behaviour. We only report statements which are true and areas of behaviour in which tendencies are shown. Feel free to delete any statement from the report that may not apply, but only after checking with friends or colleagues to see if they agree.
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Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
GENERAL CHARACTERISTICS
Based on Peter's responses, the report has selected general statements to provide a broad understanding of his work style. These statements identify the basic natural behaviour that he brings to the job. That is, if left on his own, these statements identify HOW HE WOULD CHOOSE TO DO THE JOB. Use the general characteristics to gain a better understanding of Peter's natural behaviour.
Peter seeks popularity and social recognition. He likes to deal with people in a favourable social environment. He wants to be liked by everyone and to be recognised for his willingness to help others in time of need. He likes quality social relationships. He often will become friends with his customers or clients. He likes to develop people and build organisations. Peter tends to trust people and may be taken advantage of because of his high trust level. He likes freedom from many controls. He believes in getting results through other people. He prefers the "team approach." He wants to be seen as his own person, but usually projects it in friendly terms. Peter is optimistic and usually has a positive sense of humour. He is good at creating enthusiasm in others.
Peter will not be overlooked nor uninvolved. He will consistently try to inspire people to his point of view. He likes working for managers who make quick decisions. He is good at solving problems that deal with people. Because of his trust and willing acceptance of people, he may misjudge the abilities of others. Peter is good at giving verbal and nonverbal feedback that serves to encourage people to be open, to trust him and to see him as receptive and helpful. When he has strong feelings about a particular problem, you should expect to hear these feelings, and they will probably be expressed in an emotional manner. He may leap to a favourable conclusion without considering all the facts.
Adapted Style
D I S C
Natural Style
D I S C
100 90 80 70 60 50 40 30 20 10
Peter tends to mask some of his directness in friendly terms and is usually recognised as a friendly and trusting person. Communication can extend from friendly to argumentative discourse. He tends to influence people to his way of thinking by
100 90 80 70 60 50 40 30 20 10 0
37 93 35 7
57 100 57 15
3
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
GENERAL CHARACTERISTICS
using verbiage as compared with others who like to use reports. He is optimistic about his ability to influence people to his way of thinking. Peter has the ability to look at the whole problem; for example, thinking about relationships, being concerned about the feelings of others and focusing on the real impact of his decisions and actions. He is good at negotiating conflict between others. Peter feels that "if everyone would just talk it out, everything would be okay!" He usually uses many gestures when talking. He can get emotional about any subject in which he believes.
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
4
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
This section of the report identifies the specific talents and behaviour Peter brings to the job. By looking at these statements, one can identify his role in the organisation. The organisation can then develop a system to capitalise on his particular value and make him an integral part of the team.
Dedicated to his own ideas. Has the confidence to do the difficult assignments. Negotiates conflicts. Creative problem solving. Can support or oppose strongly. Self-reliant. Bottom line-oriented. Pioneering. Verbalises his feelings.
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
5
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
Most people are aware of and sensitive to the ways with which they prefer to be communicated. Many people find this section to be extremely accurate and important for enhanced interpersonal communication. This page provides other people with a list of things to DO when communicating with Peter. Read each statement and identify the 3 or 4 statements which are most important to him. We recommend highlighting the most important "DO's" and provide a listing to those who communicate with Peter most frequently.
Do: Talk about him, his goals and the opinions he finds stimulating. Provide solutions--not opinions. Flatter his ego. Read the body language for approval or disapproval. Expect him to return to fight another day when he has received a "no" answer. Provide "yes" or "no" answers--not maybe. Use a motivating approach, when appropriate. Provide ideas for implementing action. Clarify any parameters in writing. Provide testimonials from people he sees as important. Appeal to the benefits he will receive.
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
6
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
INEFFECTIVE COMMUNICATION
This section of the report is a list of things NOT to do while communicating with Peter. Review each statement with Peter and identify those methods of communication that result in frustration or reduced performance. By sharing this information, both parties can negotiate a communication system that is mutually agreeable.
Do not: Give him your opinion unless asked. Legislate or muffle--do not overcontrol the conversation. Leave decisions hanging in the air. Let him overpower you with verbiage. Be paternalistic. Be curt, cold or tight-lipped. Drive on to facts, figures, alternatives or abstractions. Ramble. Talk down to him. "Dream" with him or you will lose time. Be dictatorial.
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
7
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
COMMUNICATION TIPS
This section provides suggestions on methods which will improve Peter's communications with others. The tips include a brief description of typical people with whom he may interact. By adapting to the communication style desired by other people, Peter will become more effective in his communications with them. He may have to practice some flexibility in varying his communication style with others who may be different from himself. This flexibility and the ability to interpret the needs of others is the mark of a superior communicator.
When communicating with a person who is dependent, neat, conservative, perfectionist, careful and compliant: Prepare your "case" in advance. Stick to business. Be accurate and realistic. Factors that will create tension or dissatisfaction: Being giddy, casual, informal, loud. Pushing too hard or being unrealistic with deadlines. Being disorganised or messy.
When communicating with a person who is ambitious, forceful, decisive, strong-willed, independent and goal-oriented: Be clear, specific, brief and to the point. Stick to business. Be prepared with support material in a well-organised "package." Factors that will create tension or dissatisfaction: Talking about things that are not relevant to the issue. Leaving loopholes or cloudy issues. Appearing disorganised. When communicating with a person who is magnetic, enthusiastic, friendly, demonstrative and political: Provide a warm and friendly environment. Do not deal with a lot of details (put them in writing). Ask "feeling" questions to draw their opinions or comments. Factors that will create tension or dissatisfaction: Being curt, cold or tight-lipped. Controlling the conversation. Driving on facts and figures, alternatives, abstractions.
When communicating with a person who is patient, predictable, reliable, steady, relaxed and modest: Begin with a personal comment--break the ice. Present your case softly, nonthreateningly. Ask "how?" questions to draw their opinions. Factors that will create tension or dissatisfaction: Rushing headlong into business. Being domineering or demanding. Forcing them to respond quickly to your objectives.
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Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
IDEAL ENVIRONMENT
This section identifies the ideal work environment based on Peter's basic style. People with limited flexibility will find themselves uncomfortable working in any job not described in this section. People with flexibility use intelligence to modify their behaviour and can be comfortable in many environments. Use this section to identify specific duties and responsibilities that Peter enjoys and also those that create frustration.
Needs difficult assignments. Assignments with a high degree of people contacts. Democratic supervisor with whom he can associate. Forum for his ideas to be heard. Work with a results-oriented team. Freedom from control and detail.
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
9
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
PERCEPTIONS
A person's behaviour and feelings may be quickly telegraphed to others. This section provides additional information on Peter's self-perception and how, under certain conditions, others may perceive his behaviour. Understanding this section will empower Peter to project the image that will allow him to control the situation.
SELF-PERCEPTION Peter usually sees himself as being: Enthusiastic Charming Persuasive Outgoing Inspiring Optimistic
OTHERS' PERCEPTION Under moderate pressure, tension, stress or fatigue, others may see him as being: Self-Promoting Overly Optimistic Glib Unrealistic
And, under extreme pressure, stress or fatigue, others may see him as being: Overly Confident Poor Listener Talkative Self-Promoter
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
10
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
DESCRIPTORS
Based on Peter's responses, the report has marked those words that describe his personal behaviour. They describe how he solves problems and meets challenges, influences people, responds to the pace of the environment and how he responds to rules and procedures set by others.
Dominance
Demanding Egocentric Driving Ambitious Pioneering Strong-Willed Forceful Determined Aggressive Competitive Decisive Venturesome Inquisitive Responsible Conservative Calculating Cooperative Hesitant Low-Keyed Unsure Undemanding Cautious Mild Agreeable Modest Peaceful Unobtrusive
Influencing
Effusive Inspiring Magnetic Political Enthusiastic Demonstrative Persuasive Warm Convincing Polished Poised Optimistic Trusting Sociable Reflective Factual Calculating Sceptical Logical Undemonstrative Suspicious Matter-of-Fact Incisive Pessimistic Moody Critical
Steadiness
Phlegmatic Relaxed Resistant to Change Nondemonstrative Passive Patient Possessive Predictable Consistent Deliberate Steady Stable Mobile Active Restless Alert Variety-Oriented Demonstrative Impatient Pressure-Oriented Eager Flexible Impulsive Impetuous Hypertense
Compliance
Evasive Worrisome Careful Dependent Cautious Conventional Exacting Neat Systematic Diplomatic Accurate Tactful Open-Minded Balanced Judgment Firm Independent Self-Willed Stubborn Obstinate Opinionated Unsystematic Self-Righteous Uninhibited Arbitrary Unbending Careless with Details
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Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
Peter's natural style of dealing with problems, people, pace of events and procedures may not always fit what the environment needs. This section will provide valuable information related to stress and the pressure to adapt to the environment.
Natural
PROBLEMS - CHALLENGES
Adapted
Peter is quite inquisitive and wants to be seen as an outwardly competitive person who is adventuresome by nature. He is results-oriented and likes to be innovative in his approach to problem solving. Peter is not necessarily confrontational by nature, but if a problem does exist he will not turn down the opportunity for confrontation.
Peter sees the need to be somewhat conservative in his approach to solving problems. He wants to accept challenges but will be calculated in his response.
Natural
PEOPLE - CONTACTS
Adapted
Peter's natural style is to use persuasion and emotion to the extreme. He is positive and seeks to win by the virtues of his personality and verbal skills. He will convince you that what he is saying is not only right, but is exactly what is needed. He displays enthusiasm for almost any project.
Peter sees no need to change his approach to influencing others to his way of thinking. He sees his natural style to be what the environment is calling for.
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
12
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
Natural
PACE - CONSISTENCY
Adapted
Peter is deliberate and steady. He is willing to change, if the new direction is meaningful and consistent with the past. He will resist change for change's sake.
Peter feels the need for mobility and the absence of routine. He feels comfortable juggling several projects at one time and can move from one project to another fairly easily.
Natural
PROCEDURES - CONSTRAINTS
Adapted
Peter does not like constraints, at times he can be somewhat defiant and rebellious. He has a tendency to lack social tact and diplomacy when confronted with too many or unreasonable constraints. He seeks adventure and excitement and wants to be seen as his own person.
Peter shows little discomfort when comparing his basic (natural) style to his response to the environment (adapted) style. The difference is not significant and Peter sees little or no need to change his response to the environment.
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
13
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
ADAPTED STYLE
Peter sees his present work environment requiring him to exhibit the behaviour listed on this page. If the following statements DO NOT sound job related, explore the reasons why he is adapting this behaviour.
Making tactful decisions. Being independent and innovative. Optimistic, future-oriented outlook. Flexibility. Participative decision making. Being creative and unconventional in making a point. Using a creative approach in decision making. Flaunting independence. Preferring people involvement over task focus. Maintaining an ever-changing, friendly, work environment. Firm commitment to accomplishments. Motivating people to take action by using persuasive skills.
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
14
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
KEYS TO MOTIVATING
This section of the report was produced by analysing Peter's wants. People are motivated by the things they want; thus wants that are satisfied no longer motivate. Review each statement produced in this section with Peter and highlight those that are present "wants."
Peter wants: To be measured by results. A manager who practices participative management. Public recognition of his ideas and results. No restrictions to hamper results. Freedom to talk and participate on the team. Rewards to support his dreams. Freedom from many rules and regulations. Independence. Freedom from control and detail. A support system to do the detail work. Exposure to those who appreciate his results. Group activities outside the job. Participation in meetings on future planning.
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
15
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
KEYS TO MANAGING
In this section are some needs which must be met in order for Peter to perform at an optimum level. Some needs can be met by himself, while management must provide for others. It is difficult for a person to enter a motivational environment when that person's basic management needs have not been fulfilled. Review the list with Peter and identify 3 or 4 statements that are most important to him. This allows Peter to participate in forming his own personal management plan.
Peter needs: Documentation of expected results. To mask emotions when appropriate. To handle routine paperwork only once. Restraints, or program to calculate the risk involved by his decisions. To be informed of things which affect him. Support in doing excessive detail work. Better organisation of record keeping. Participatory management. Authority equal to responsibility. Recognition that limits and rules do exist, and why. A tolerant boss. To maintain focus on results and not sacrifice productivity just to make everyone happy. More control of body language.
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
16
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
TIME WASTERS
This section of your report is designed to identify time wasters that may impact your overall time use effectiveness. Possible causes and solutions will serve as a basis for creating an effective plan for maximising your use of TIME and increasing your PERFORMANCE.
1. DESIRE TO BE INVOLVED WITH TOO MANY PEOPLE The desire to be involved with too many people is involvement that extends beyond business interactions to the point of interfering with work. Beyond being friendly, it is excessive socialising. POSSIBLE CAUSES: Have many interests Want to be seen as one of the gang Need praise and approval from others POSSIBLE SOLUTIONS: Recognise your time constraints Be selective in getting involved in activities Monitor energy level Keep personal and job related priorities in view
2. LONG LUNCHES Long lunches are those that extend beyond the normal time for eating. They could be kept within a specific time frame but are not. POSSIBLE CAUSES: Get involved in the excitement of conversation and forget about time See long lunches as a networking opportunity Like doing business in a social, non-threatening environment Use long lunches as a way to avoid unpleasant tasks, people or the work environment POSSIBLE SOLUTIONS: Set a specific time for lunch and STICK TO IT Have meetings in the office Set meetings right after lunch Have working lunches
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
17
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
TIME WASTERS
3. PROCRASTINATION Procrastination is the process of delaying action. It is also the inability to begin action. POSSIBLE CAUSES: Priorities have not been set Do not see projects or tasks clearly Overwhelmed with commitments Hope that time will solve or eliminate the problem Fear of failure POSSIBLE SOLUTIONS: Set goals and establish priorities Break large projects into small steps and do one at a time Agree to follow established priorities Consider consequences if it does not get done Remind yourself that you will avoid the stress of putting something off until the last minute
4. INABILITY TO SAY NO. The inability to say no is when you are unable to or feel powerless to refuse any request. POSSIBLE CAUSES: Have many interests and want to be involved Confuse priorities Fail to set priorities Do not want to hurt others' feelings Do not want to refuse a superior's request Do not feel comfortable giving "real" reason and does not want to lie POSSIBLE SOLUTIONS: Realistically evaluate how much time is available Understand limitations and what can be done well Set daily and long-term priorities Learn to say no to those people and tasks that do not support daily and long-term priorities
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
18
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
TIME WASTERS
5. POOR FILING SYSTEM A poor filing system is one that has no predetermined method for subject matter grouping. It is one that you may understand but is not usable by others who may need to retrieve information from your files. POSSIBLE CAUSES: Have not determined or prioritised subject matter groupings Categorise by emotions POSSIBLE SOLUTIONS: Set up a cataloguing system that you AND others can use easily Have someone assist you in setting up a system Use cross-referencing indexes Computerise information
6. CLUTTERED DESK A cluttered desk is one that is overloaded by papers, supplies and equipment to the point of impacting the ability to be productive. POSSIBLE CAUSES: See organizing and filing activities as a waste of time Want everything at fingertips Do not conceptualise a system for grouping information and materials Have not established a timeline for tasks or projects POSSIBLE SOLUTIONS: Handle each piece of mail only once, i.e. pitch it, file it or delegate it Set up (or have someone else set up) an information storage and retrieval system Get off mailing lists that are of no interest to you Remind yourself that the time it takes to open "junk" mail robs you of time for more important tasks Establish a time limit for certain projects and only have current project material on your desk
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
19
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
In this area is a listing of possible limitations without regard to a specific job. Review with Peter and cross out those limitations that do not apply. Highlight 1 to 3 limitations that are hindering his performance and develop an action plan to eliminate or reduce this hindrance.
Peter has a tendency to: Be too verbal in expressing criticism. Act impulsively--heart over mind, especially if his security is not perceived to be threatened. Take information at face value without validation or substantial investigation. Be optimistic regarding possible results of his projects or the potential of his people. Underinstruct and overdelegate--will rely on personality as opposed to a disciplined approach to follow-up. Be inattentive to detail unless that detail is important to him or if detail work is of a short duration. Be inattentive to details--only attentive to results: "Do not ask how I did it, just if I succeeded." Be so enthusiastic that he can be seen as superficial. Be unrealistic in appraising people--especially if the person is a "friend."
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
20
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
ACTION PLAN
The following are examples of areas in which Peter may want to improve. Circle 1 to 3 areas and develop action plan(s) to bring about the desired results. Look over the report for possible areas that need improvement. Communicating (Listening) Delegating Decision Making Disciplining Evaluating Performance Education Area: ___________________________________ 1. 2. 3. Time Management Career Goals Personal Goals Motivating Others Developing People Family
Area: ___________________________________ 1. 2. 3.
Area: ___________________________________ 1. 2. 3.
Peter Hua
Classifying management behaviour is not an easy undertaking, largely because there are so many variables on which classifications could be based. The classifications in this report are purely behavioural. Behavioural measurement can be classified as how a person will do a job. No consideration has been given to age, experience, training or values. Your report will graphically display your behavioural skills in 12 specific factors. Each factor was carefully selected allowing anyone to be successful if they meet the behavioural demands of the job. The Natural graph represents your natural behaviour - the behaviour you bring to the job. The Adapted graph measures your response to the environment - the behaviour you think is necessary to succeed at a job. If your Adapted graph is significantly different from your Natural, you are under pressure to change or "mask" your behaviour. Read and compare your graphs. Look at each factor and the importance of that factor to the successful performance of your job. Your Adapted graph will identify the factors you see as important and shows you where you are focusing your energy. Knowledge of your behaviour will allow you to develop strategies to win in any environment you choose.
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Copyright 1990-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
DECISIVENESS/RESULTS ORIENTED
0 1 2 3 4 5 6 7 8 9 10
7.50 7.75
7.50 8.00
8.50 8.25
7.75 7.50
7.50 7.50
Natural Adapted
7.00 6.75
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
23
Copyright 1990-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
LISTENING
0 1 2 3 4 5 6 7 8 9 10
4.00 3.75
5.00 4.75
4.25 4.25
4.00 3.75
4.50 4.00
Natural Adapted
4.25 4.50
Adapted Style
D I S C
100 90 80 70 60 50 40 30 20 10 0 100 90 80 70 60 50 40 30 20 10
Natural Style
D I S C
37 93 35 7
57 100 57 15
24
Copyright 1990-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
Peter Hua
30/10/2011
D
100 90 80 70 60 50 40 30 20 10 0
C
100 90 80 70 60 50 40 30 20 10 0
37
93
35
57
100
57
15
Norm 2011 ML
25
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
The Success Insights Wheel is a powerful tool popularised in Europe. In addition to the text you have received about your behavioural style, the Wheel adds a visual representation that allows you to: View your natural behavioural style (circle). View your adapted behavioural style (star). Note the degree you are adapting your behaviour. If you filled out the Work Environment Analysis, view the relationship of your behaviour to your job. Notice on the next page that your Natural style (circle) and your Adapted style (star) are plotted on the Wheel. If they are plotted in different boxes, then you are adapting your behaviour. The further the two plotting points are from each other, the more you are adapting your behaviour. If you are part of a group or team who also took the behavioural assessment, it would be advantageous to get together, using each person's Wheel, and make a master Wheel that contains each person's Natural and Adapted style. This allows you to quickly see where conflict can occur. You will also be able to identify where communication, understanding and appreciation can be increased.
26
Copyright 1992-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
Peter Hua
30/10/2011
C
AN AL R SE Y
23 39 7 22 38
IMPLEMENTOR
9 24 10 40 25 26 56 55 43 41 42
D
CO ND
11 27 2 12 28
OR CT U
IN COORD ATOR
54
PERSUADER
60
57 44
21
37
53 45 52 59 51 47 35 50 49 34 33 48 31 15 58 29 13
36 20
46
30 14 3
TE
R
5
18 17
16
O PR
4
M 5
S
Adapted: Natural:
TE
SU
PP
32
19
RELATER
5 (3) q (30)
Norm 2011 ML 27
Copyright 1992-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
INTRODUCTION
Motivators Section
Knowledge of an individual's attitudes help to tell us WHY they do things. A review of an individual's experiences, references, education and training help to tell us WHAT they can do. Behavioural assessments help to tell us HOW a person behaves and performs in the work environment. The PIAV report measures the relative prominence of six basic interests or attitudes (a way of valuing life): Theoretical, Utilitarian, Aesthetic, Social, Individualistic and Traditional. Attitudes help to initiate one's behaviour and are sometimes called the hidden motivators because they are not always readily observed. It is the purpose of this report to help illuminate and amplify some of those motivating factors and to build on the strengths that each person brings to the work environment. Based on your choices, this report ranks your relative passion for each of the six attitudes. Your top two and sometimes three attitudes cause you to move into action. You will feel positive when talking, listening or doing activities that satisfy your top attitudes. The feedback you will receive in this section will reflect one of three intensity levels for each of the six attitudes. STRONG - positive feelings that you need to satisfy either on or off the job. SITUATIONAL - where your feelings will range from positive to indifferent based on other priorities in your life at the time. These attitudes tend to become more important as your top attitudes are satisfied. INDIFFERENT - your feelings will be indifferent when related to your 5th or 6th attitude. YOUR ATTITUDES RANKING INDIVIDUALISTIC TRADITIONAL SOCIAL THEORETICAL UTILITARIAN AESTHETIC
28
Copyright 1989-2010. Use by Target Training International, Ltd. permitted under license agreement. All rights reserved.
Peter Hua
INTRODUCTION
Motivators Section
How to get the most from this report 1. Add, delete, and write comments in this document and consider it a work-in-progress handbook or personal tool. Consult, review, revise, and update this document periodically. 2. Review the report and select items of primary importance to current projects. Determine the best steps ahead based on what the report reveals and current experiences. 3. As appropriate, share the information on the Team Building Summary with peers and managers at whatever level of disclosure feels comfortable. As communication is a two-way process, peers and managers are encouraged to share similar information from their own Team Building Summary sheets. 4. Use the information in the report to serve as a "self-management handbook" or "empowerment manual" to help clarify workplace values issues, and to assist in maintaining optimal performance. 5. Other steps and processes may emerge through team meetings. This report includes A section for each of the six Values dimensions in these categories: General Characteristics; Value to the Organisation; Keys to Managing and Motivating; Training, Professional Development and Learning Insights; Continuous Quality Improvement. A Norms and Comparisons section that reveals where your values are compared to the national mean. A Values Graph A Values Wheel A Values Action Plan for affirming strengths and encouraging growth and development. A Team Building Summary to facilitate sharing selected information with others.
29
Copyright 1989-2010. Use by Target Training International, Ltd. permitted under license agreement. All rights reserved.
Peter Hua
INDIVIDUALISTIC/POLITICAL
The primary interest for this value is POWER. Research studies indicate that leaders in most fields have a high power value. Since competition and struggle play a large part in all areas of life, many philosophers have seen power as the most universal and most fundamental of motives. There are, however, certain personalities in whom the desire for direct expression of this motive is uppermost; who wish, above all, for personal power, influence and renown.
General Characteristics
Peter has a strong desire to be his own person. This high individualism may be demonstrated in a variety of observable ways; In creative problem solving, in a risk-taking attitude, etc. He surprises others with spontaneous ideas or responses. He experiences a feeling of accomplishment in being recognised for completing a tough assignment in a creative way. Enjoys working in his own way and own methods. Prefers to make his own decisions about how an assignment or project is to be accomplished. Independent. Likes to have his own niche; the place where he can excel. There is a tendency to push the envelope a bit in situations where winning is desired.
70 65 60 55 50 45 40 35 30 25 20 15
30
Copyright 1989-2010. Use by Target Training International, Ltd. permitted under license agreement. All rights reserved.
Peter Hua
INDIVIDUALISTIC/POLITICAL
70 65 60 55 50 45 40 35 30 25 20 15
31
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Peter Hua
TRADITIONAL/REGULATORY
The highest interest for this value may be called "unity," "order," or "tradition." Individuals with high scores in this value seek a system for living. This system can be found in such things as conservatism or any authority that has defined rules, regulations and principles for living.
General Characteristics
Has a moderately high drive for routine and order. Believes that conformity to traditional patterns is important. Follows procedures and processes accurately. Documents activities in a consistent manner. Believes in obedience to the promises he makes. Likes to know how to do something before doing it so that it gets done correctly the first time. Has developed and tested his own methods and will maintain those methods unless a case for change is established. Relies on a sense of security that comes from studying and adhering to procedures and routines.
32
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Peter Hua
TRADITIONAL/REGULATORY
70 65 60 55 50 45 40 35 30 25 20 15
33
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Peter Hua
SOCIAL/ALTRUISTIC
Those who score very high in this value have an inherent love of people. The Social/Altruistic person prizes other people and is, therefore, kind, sympathetic and unselfish. They are likely to find the Theoretical, Utilitarian and Aesthetic values cold and inhuman. Compared to the Individualistic value, the Social/Altruistic person regards helping others as the only suitable form for human relationships. Research into this value indicates that in its purest form, the Social/Altruistic interest is selfless.
General Characteristics
Shows an appropriate and realistic approach to helping others, without being an extremist. Has the ability to balance decisions about whether or not to share with and help others. Able to balance own needs against the needs of others, and work in ways that both achieve and succeed. Can support and understand the positions of individuals with either a higher or lower Social/Altruistic score. Can bring a sense of stability to issues around this Social/Altruistic dimension.
70 65 60 55 50 45 40 35 30 25 20 15
34
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Peter Hua
SOCIAL/ALTRUISTIC
70 65 60 55 50 45 40 35 30 25 20 15
35
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Peter Hua
THEORETICAL
The primary drivers with this value are the discovery of KNOWLEDGE and appetite for LEARNING. In pursuit of this value, an individual takes a "cognitive" attitude. Such an individual is nonjudgmental regarding the beauty or utility of objects and seeks only to observe and to reason. Since the interests of the theoretical person are empirical, critical and rational, the person appears to be an intellectual. The chief aim in life is to order and systematise knowledge: knowledge for the sake of knowledge.
General Characteristics
His Theoretical need is not the most important or primary driving values factor. Peter may provide a balance between the very high theoretical approaches, and the very low approaches, and be able to communicate with each side. Is able to understand the needs of big picture issues, and appreciate the needs of trivial or minute issues without being an extremist. Brings a sense of balance and stability to a variety of technical issues impacting the team. Peter typically will not get bogged down in minutia, nor will he ignore the details when decision-making.
70 65 60 55 50 45 40 35 30 25 20 15
36
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Peter Hua
THEORETICAL
70 65 60 55 50 45 40 35 30 25 20 15
37
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Peter Hua
UTILITARIAN/ECONOMIC
The Utilitarian/Economic score shows a characteristic interest in money and what is useful. This means that an individual wants to have the security that money brings not only for themselves, but for their present and future family. This value includes the practical affairs of the business world - the production, marketing and consumption of goods, the use of credit, and the accumulation of tangible wealth. This type of individual is thoroughly practical and conforms well to the stereotype of the average businessperson. A person with a high score is likely to have a high need to surpass others in wealth.
General Characteristics
Peter is considered rather practical and realistic about money. There is no visible "what is in it for me" factor in the interaction he has with others. Peter's driving factors should be measured against other peaks on the Values graph. He has the ability to identify with and understand other individuals who have both a lower or higher Utilitarian/Economic drive than he does. This score should not be confused with average economic achievement. Many executives and others who score in this area may have already achieved substantial economic goals of their own. As a result, money itself may no longer motivate like it used to. This score indicates an economic motivation much like that of the average businessperson.
38
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Peter Hua
UTILITARIAN/ECONOMIC
70 65 60 55 50 45 40 35 30 25 20 15
39
Copyright 1989-2010. Use by Target Training International, Ltd. permitted under license agreement. All rights reserved.
Peter Hua
AESTHETIC
A higher Aesthetic score indicates a relative interest in "form and harmony." Each experience is judged from the standpoint of grace, symmetry or fitness. Life may be regarded as a procession of events, and each is enjoyed for its own sake. A high score here does not necessarily mean that the incumbent has talents in creative artistry. It indicates a primary interest in the artistic episodes of life.
General Characteristics
Shows a bottom-line practicality regarding Aesthetic environment and organisational resources: there must be a set of mutual wins. Check the full results and graph of the inventory to determine those values that were ranked in a higher field than this Aesthetic area. Able to allow others on the team a greater voice and expression of their creativity. May not need a high-visibility profile. Keeps an ear to the revenue-clock of an organisation, and does not want to waste time or money on ambience issues if it does not affect productivity. Not necessarily worried about form and beauty in his work environment. What Peter defines as his passion in life will be found in higher values scales in this report. The utility of something is more important than its beauty, form and harmony. Surroundings lacking aesthetics will not stifle his creativity.
70 65 60 55 50 45 40 35 30 25 20 15
40
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Peter Hua
AESTHETIC
70 65 60 55 50 45 40 35 30 25 20 15
41
Copyright 1989-2010. Use by Target Training International, Ltd. permitted under license agreement. All rights reserved.
Peter Hua
For years you have heard statements like, "Different strokes for different folks," "to each his own," and "people do things for their own reasons, not yours." When you are surrounded by people who share similar values, you will fit in with the group and be energised. However, when surrounded by people whose values are significantly different from yours, you may be perceived as out of the mainstream. If the differences are understood, each brings strengths to the equation. If not understood, these differences can induce stress or conflict. When confronted with this type of situation you can: Change the situation. Change your perception of the situation. Leave the situation. Cope with the situation. This section reveals areas where your values may be outside the mainstream and could lead to conflict. The further away you are from the mainstream on the high side, the more people will notice your passion about that value. The further away from the mainstream on the low side, the more people will view you as indifferent and possibly negative about that value. The shaded area for each value represents 68 percent of the population or scores that fall within one standard deviation above or below the national mean.
NORMS & COMPARISONS TABLE - Norm 2011 THEORETICAL UTILITARIAN AESTHETIC SOCIAL INDIVIDUALISTIC TRADITIONAL
- 68 percent of the population - national mean * - your score
* * * * * *
Mainstream - one standard deviation of the national mean Passionate - two standard deviations above the national mean Indifferent - two standard deviations below the national mean Extreme - three standard deviations from the national mean
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Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
Areas where others' strong feelings may frustrate you as you do not share their same passion: People who emphasise the need for beauty, form and harmony in all aspects of their life may frustrate you. You have other priorities.
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Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
Your motivation to succeed in anything you do is determined by your underlying values. You will feel energised and successful at work when your job supports your personal values. They are listed below from the highest to the lowest.
1. INDIVIDUALISTIC/POLITICAL
0 . . . . 1 . . . . 2 . . . . 3 . . . . 4 . . . . 5 . . . . 6 . . . . 7 . . . . 8 . . . . 9 . . . .10
1.3 3.2*
70 65 60 55 50 45 40 35 30 25 20 15
PIAV: 45-43-20-47-50-47 (THE.-UTI.-AES.-SOC.-IND.-TRA.) * 68% of the population falls within the shaded area. Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
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Peter Hua
Peter Hua
30/10/2011
70 65 60 55 50 45 40 35 30 25 20 15
70 65 60 55 50 45 40 35 30 25 20 15
Score Rank
THE. 45 4th
UTI. 43 5th
IND. 50 1st
TRA. 47 2nd
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Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
MOTIVATORS WHEEL
Peter Hua
30/10/2011
AL ION IT AD TR
47 d 2n
THE OR ET IC AL
45 4th
UTILITARIAN
SOCIAL
47 3rd
43 5th
20
6 th
t 1s 50
AE
ST
HE
TIC
IN D
U VI D
AL
T IS
IC
46
Copyright 1984-2010. TTI, Ltd., Success Insights Intl, Inc.
Peter Hua
This Action Plan is your tool to contribute to the process of self-development and continuous improvement. As you have reviewed information in this document, please respond to the items below as they relate to your specific professional environment.
Area 1: The greater or global mission of the team or organisation. In the space below indicate briefly one or two areas of strength that you bring to the greater mission of the organisation at large.
Area 2: An immediate or shorter-term mission, task or purpose of a smaller group of people with whom you work on day-to-day operations. In the space below, indicate briefly one or two areas of strength (different from those above), that you bring to the shorter-term tasks or day-to-day operations.
47
Copyright 1989-2010. Use by Target Training International, Ltd. permitted under license agreement. All rights reserved.
Peter Hua
In the area below, respond briefly as indicated. Base your answers on some of the information and results presented in this document. Action Point 1: Things I will keep on doing. Indicate three things that you are doing very well already, and that you plan to keep on doing. 1. 2. 3. Action Point 2: Things I will modify or change slightly. Indicate 2 things that you will modify, adjust, or change slightly in order to increase personal effectiveness. 1. 2. Action Point 3: Things I will stop doing, or try to eliminate. Indicate one thing that you will try to stop doing in order to increase personal effectiveness. 1.
Copyright 1989-2010. Use by Target Training International, Ltd. permitted under license agreement. All rights reserved.
Peter Hua
Pick the most important item in each category from your report in the topic areas indicated. Leave a line blank if no primary item emerges to you. This summary sheet is to be used as a primary point of dialogue between you, your peers, and your manager, provided that all have copies of their own information. This communication should be a two-way process. (Remember, these items are related to one's intrinsic drive factors, their 'hidden motivators' not readily observable. These items are of critical importance to one's long range success. This list illuminates why we do what we do.) General Characteristics 1. Theoretical _________________________________________________________ _____________________________________________________________________ 2. Utilitarian/Economic __________________________________________________ _____________________________________________________________________ 3. Aesthetic ___________________________________________________________ _____________________________________________________________________ 4. Social/Altruistic ______________________________________________________ _____________________________________________________________________ 5. Individualistic/Political _________________________________________________ _____________________________________________________________________ 6. Traditional/Regulatory _________________________________________________ _____________________________________________________________________ Value to the Organisation 1. Theoretical _________________________________________________________ _____________________________________________________________________ 2. Utilitarian/Economic __________________________________________________ _____________________________________________________________________ 3. Aesthetic ___________________________________________________________ _____________________________________________________________________ 4. Social/Altruistic ______________________________________________________ _____________________________________________________________________ 5. Individualistic/Political _________________________________________________ _____________________________________________________________________ 6. Traditional/Regulatory _________________________________________________ _____________________________________________________________________
49
Copyright 1989-2010. Use by Target Training International, Ltd. permitted under license agreement. All rights reserved.
Peter Hua
Keys to Managing and Motivating: 1. Theoretical _________________________________________________________ _____________________________________________________________________ 2. Utilitarian/Economic __________________________________________________ _____________________________________________________________________ 3. Aesthetic ___________________________________________________________ _____________________________________________________________________ 4. Social/Altruistic ______________________________________________________ _____________________________________________________________________ 5. Individualistic/Political _________________________________________________ _____________________________________________________________________ 6. Traditional/Regulatory _________________________________________________ _____________________________________________________________________ Training, Professional Development and Learning Insights: 1. Theoretical _________________________________________________________ _____________________________________________________________________ 2. Utilitarian/Economic __________________________________________________ _____________________________________________________________________ 3. Aesthetic ___________________________________________________________ _____________________________________________________________________ 4. Social/Altruistic ______________________________________________________ _____________________________________________________________________ 5. Individualistic/Political _________________________________________________ _____________________________________________________________________ 6. Traditional/Regulatory _________________________________________________ _____________________________________________________________________ Continuous Quality Improvement: 1. Theoretical _________________________________________________________ _____________________________________________________________________ 2. Utilitarian/Economic __________________________________________________ _____________________________________________________________________ 3. Aesthetic ___________________________________________________________ _____________________________________________________________________ 4. Social/Altruistic ______________________________________________________ _____________________________________________________________________ 5. Individualistic/Political _________________________________________________ _____________________________________________________________________ 6. Traditional/Regulatory _________________________________________________ _____________________________________________________________________ Continuous Quality Improvement: (choose two items from any values areas) 1. __________________________________________________________________ _____________________________________________________________________ 2. __________________________________________________________________ _____________________________________________________________________ 50
Copyright 1989-2010. Use by Target Training International, Ltd. permitted under license agreement. All rights reserved.