ASSIGNMENT 1

Job Satisfaction of the employees working in an organisation

PREPARED BY: - Dave Rima V.

ROLL No.:- P1111

COURSE: - Organisational Behaviour

BATCH: - PGDM 2011-2013

COLLEGE: - N.R Institute of Business Management

SUBMITTED TO: - Miss Urvashi Madam

INTRODUCTION
Happy workers are Productive workers. Generally this statement is true and this concept should be developed more. Job satisfaction describes how content an individual is with his or her job. The happier people are within their job, the more satisfied they are said to be. Job satisfaction is not the same as motivation or aptitude. . Job satisfaction is a very important attribute which is frequently measured by organizations. The most common way of measurement is the use of rating scales where employees report their reactions to their jobs. Questions relate to rate of pay, work responsibilities, variety of tasks, promotional opportunities, the work itself and co-workers. In my survey I measured job satisfaction of the 8 employees among 5 companies randomly and I come to know that there are some reasons and some factors which affect the satisfaction or dissatisfaction of employees towards his/her job.

INFORMATION OF THE COMPANY

I have make survey from 5 companies and the sample size taken by me was 8. Here is some information of the companies. 1. Adiya Birla Groups The Group's cement business was earlier under both Grasim industries and Ultratech cement. The two entities are now merged into Ultratech cement to form India's largest cement company. UltraTech cement was originally the cement business of L&T which was acquired by Aditya Birla Group in 2004. 2. Esskay Machine Tools It was established in the year 1974 at Balanagar, Hyderabad, India, manufactures Special machine purpose (SPM) required by corporate industrial sector. The machines supplied to the leading industries all around the country act as silent ambassadors to promote the efficacy of EMT. 3. ICICI Prudential Life Insurance Company It is a joint venture between ICICI Bank, one of the foremost financial services companies of India and Prudential plc, one of the leading international financial services group headquartered in the United Kingdom. ICICI Prudential was amongst the first private sector life insurance companies to begin operations in December 2000 after receiving approval from Insurance Regulatory Development Authority (IRDA). 4. L&T-CHIYODA LIMITED (LTC) It is an engineering consultancy organization formed by Larsen & Toubro Limited, India's premier engineering, manufacturing and construction company (holding 50% equity) & Chiyoda Corporation, Japan, world renowned Engineering Company with five decades of experience in Hydrocarbon and related fields (holding 50% equity). 5. State Bank of India (SBI) It is the nation's largest and oldest bank. Tracing its roots back some 200 years to the British East India Company (and initially established as the Bank of Calcutta in 1806), the bank operates more than 13,500 branches within India. It also owns majority stakes in five associate banks
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QUESTIONNAIRE

1. This company is a good place to Work 2. I can get ahead in this company if I make the effort 3. This companys wage rates are competitive with those of other companies. 4. Employee promotion decisions are handled fairly. 5. I understand the various fringe benefits that the Company offers. 6. My job makes the best use of my abilities 7. My workload is challenging but not burdensome. 8. I have trust and confidence in my boss 9. I feel free to tell my boss what I think 10. I know what my boss expects from me

ANALYSIS OF QUESTIONNAIRE

1. This company is pretty good place to work Strongly agree Agree Neutral Disagree Strongly disagree 5 3 0 0 0

This company is pretty good place to work..

strongly agree agree neutral Disagree strongly disagree

38% 0% 0% 62%

0%

ANALYSIS:

In my survey,62% of employees are strongly agreed and 32% are agreed that the company in which they are working is quite good place to work. The reason behind it is they all are in well known companies and the wages and salary given to them; they are quite satisfied with it. Moreover the environment of organisation and other benefits are also good.

2. I can get ahead in this company if I make an effort

Strongly agree Agree Neutral Disagree Strongly disagree

3 3 2 0 0

3 3 2.5 2 1.5 1 0.5 0 strongly agree

0 agree neutral Disagree

0 strongly disagree

I Can get ahead in this company if I make the effort

ANALYSIS: In my survey, almost employees are fully satisfied that they can go ahead in this company if they do their work more effectively.

3. This companys wages rates are competitive with those of other companies. Strongly agree Agree Neutral Disagree Strongly disagree 0 4 2 2 0

This company's wages rates are competitive with those of other companies..
strongly agree agree neutral Disagree strongly disagree

25%

0% 50%

25%

ANALYSIS:In my survey, the employees agrees that the companys wages rates or salary gives to them is comparative good then other companies.

4. Employee promotion decisions are handled fairly. Strongly agree Agree Neutral Disagree Strongly disagree 1 4 2 1 0

Decisions related to promotion of employees are handled fairly..

4 3 2 1 0 strongly agree agree neutral Disagree strongly disagree

Decisions related to promotion of employees are handled fairly..

ANALYSIS:In my survey, almost employees are agreeing and strongly agreeing that decisions related to their promotion are handled fairly because they are rewarded many times. Few of them say not all the time. But all over employees are satisfied related to their promotion decisions.

5. I understood the various fringe benefits the company offers Strongly agree Agree Neutral Disagree Strongly disagree 2 5 1 0 0

Employees understand the various fringe benefits the company offers

Employees understand the various fringe benefits the company offers 5

2 1 0 strongly agree agree neutral Disagree 0 strongly disagree

ANALYSIS:Most of the employees understands and are satisfied the various additional benefits which is given them by the company.

6. My job makes best use of my abilities Strongly agree Agree Neutral Disagree Strongly disagree 1 6 1 0 0

My job makes best use of my abilities

6 5 Axis Title 4 3 2 1 0 strongly agree agree neutral Axis Title Disagree strongly disagree

ANALYSIS:The Employees are agreeing that the job makes best use of their abilities because they have to do all kind of work.

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7. My workload is challenging but not burdensome. Strongly agree Agree Neutral Disagree Strongly disagree 3 3 0 1 0

Disagree 13%

My workload is challenging but not disagree 0% burdensome..

neutral 0% strongly agree 37%

strongly

agree 50%

ANALYSIS:In my survey, employees are agreeing that the work sometimes becomes burden because as a manager they have to face many things and have to handle different situations. So sometimes it becomes stressful.

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8. I have trust and confidence in my boss Strongly agree Agree Neutral Disagree Strongly disagree 2 5 1 0 0

I have trust and confidence in my boss..

6 5 4 3 2 1 0 strongly agree 2 agree 5 neutral 1 Disagree 0 strongly disagree 0

I have trust and confidence in my job..

ANALYSIS:All most employees agrees that their boss are trustworthiness because they are there to motivate and helpful to them.

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9. I feel free to tell my boss what I think. Strongly agree Agree Neutral Disagree Strongly disagree 2 5 1 0 0

I fell free to tell my boss what I think..

6 5 Axis Title 4 3 2 1 0 strongly agree 2 agree 5 neutral 1 Disagree 0 strongly disagree 0

I fell free to tell my boss what I think..

ANALYSIS:The employee agrees that they fell free to tell anything to their boss what they think because their boss welcomes their suggestions.

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10. I know what my boss expects from me. Strongly agree Agree Neutral Disagree Strongly disagree 3 5 0 0 0

I know what my boss expects of me..

strongly disagree Disagree neutral agree strongly agree 0 1 2 3 4 5 I know what my boss expects of me..

ANALYSIS:In my survey, all employees satisfied with the sentence that they know what their boss expects from them because their boss makes them understand in very clear and good language.

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Find the factors which can affect the organization positively or negatively
What happens when employees like their jobs and when they dislike their jobs? There are some factors which can affect positively or negatively to the organisation. Factors which can affect positively: Motivating employees by giving them promotion, increase in salary. Giving them additional benefits like medical facilities, house, furniture, allowances etc. Make feel them that they are so important for the organization. The organization should reward for their good performance. The organization should try to know what employee expects from the job. If employees have any problem then if possible then try to solve. The environment of organization should be friendly that they can feel free to tell or do work.

Factors which can affect negatively: Employees are not satisfied by the payment given to them. Conflicts among the colleagues. Ineffective communication towards their boss. Not given good reward for their good performance. The employees are not happy or uninterested in their job.

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CONCLUSION

By making this Survey it can be concluded the employees are comparatively highly satisfied with their job and satisfied with the management system of a company. From my survey I can make conclusion that Organisation can do the following things to satisfy their employees more:1. An Organization can motivate more to the employees by giving various benefits. 2. The Organization should appraise employees for his/her good work and can make feel them special. 3. The Employees who are not fully satisfied with their job,the company should try to know what is reasons behind it. 4. Relationship between collogues and boss is quite good.

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