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6215 Ferris Square, San Diego, CA 92121, U.S.A. Toll-free Customer Service: 1-877-PET-TEMP (738-8367) Telephone: 858-677-3880 www.pet-temp.com
Pet-Temp
Quick Start
If the ear canal has a lot of hair, first trim or pluck the hair to find the tragus and the canal. If the ear is very dirty or full of wax, contact your veterinarian or local pet product retailer to identify the best method of cleaning.
B. To visually locate the ear canal of your pet, pull the outside of the ear towards the tail as shown in Fig. 2.
It helps to have another person hold your pets head to help stabilize it from moving. You can feel the canal with your finger to be sure you have its correct location.
When the probe is as deep as possible (fitting tightly), push the Activation Button (Fig. 12). Within one second, the Pet-Temp will beep signaling it has finished measuring the temperature.
Do not leave the probe in the ear for longer than 3 seconds as this may result in reduced accuracy.
Remove the probe from the ear and read the temperature as shown in Fig. 13. Remove and discard the Lens Cover. To measure another temperature, push the activation button and wait for the READY symbol. Install a new clean Lens Cover before measuring the next temperature. When finished, close the Sensor Arm for storage.
The Pet-Temp probe will not injure or harm your pets ear drum or ear canal. The Pet-Temp measures the temperature of what it is pointed towards. Variance in temperature readings will occur if the probe tip is pointed in different directions. It is important to aim the probe tip towards the ear drum for maximum accuracy. It will take practice to become comfortable with the correct technique.
To distinguish between a sickness and an exercise or heat induced temperature increase, let your animal rest for 30-60 minutes and then measure its temperature. Compare this reading to the average resting baseline temperature that you have recorded above. If the animals temperature is higher than 103.0F (39.4C), contact your veterinary professional for further instructions on treatment and care. Temperatures below 98.0F (36.7C) or exceeding 104.5F (40.3C) are potentially life threatening and may be harmful to the animal if untreated. Contact your veterinary professional immediately for further instructions on treatment and care.
Battery
A. For a maximum convenience, the Pet-Temp Instant Ear Thermometer has a permanently built-in battery. The battery has a long life and sufficient energy capacity for over 5 years of operation in a home environment. Once the battery reaches its limit, the user should return the Pet-Temp to the factory for service. For a nominal charge and at the Companys discretion, AMC will either replace the battery or exchange the thermometer. The battery symbol (Fig. 16) will be flashing when the battery capacity is depleted. At this time, the thermometer should be sent to Advanced Monitors Corporation for service.
Error Messages
Er1 Lo Hi Er3 Er4 Er0 Ambient air temperature is either too hot or too cold. Operating ambient air temperature range is 50F 104F (10.0C 40C) Measured temperature is lower than 93.2F (34C) Measured temperature is higher than 109.4F (43C) Temperature of the probe is not stable. Wait a couple of minutes and retake temperature. Pet-Temp could not compute an accurate temperature (possibly from animal movement). Try again! Hardware malfunction. Contact Customer Service if Er0 continues.
Pet-Temp Tips
The infrared lens must be kept clean at all times. This is accomplished by cleaning with a cotton swab and alcohol. Wait 10 minutes before measuring temperature after cleaning for the lens to completely dry. The most common cause of low readings is a dirty lens. Please be sure it is always kept clean. For accurate temperature measurement, the ear should be clear of hair, wax or debris. Commercial ear cleaning products are available through your veterinarian or your local pet product retailer. The Pet-Temp has been designed to quickly and easily measure animal ear temperature. Leaving the probe in the ear for longer than 3 seconds can result in reduced accuracy of the thermometer. It is best to get in and out within 1 or 2 seconds. Do not use the Pet-Temp if the ear is sensitive to touch due to an ear infection or injury.
Pet-Temp Facts
The Pet-Temp thermometer does not emit any signal or radiation. It is a passive detector of infrared (heat) waves that are naturally emanated by the surface of an ear canal. The Pet-Temp is totally safe and will not injure or harm your pet.
As opposed to ear thermometers intended for human subjects, the Pet-Temp infrared probe is specifically designed to fit into ear canals of dogs, cats and most companion animals including rabbits, ferrets, guinea pigs and chinchillas. Research has shown that the ear drum region in humans and animals is an excellent location to monitor body temperature. The ear canal is located near the brain and essentially is at brain blood temperature and is called core temperature. Rapid changes in core temperature reflect much faster at the ear drum region than at the rectum. Unlike rectal temperatures, the accuracy of your ear thermometer is not influenced by food, digestion or intestinal gases. Depending on the core body temperature of the animal, ear and rectal temperatures may not match perfectly. This is due to the fact that rectal measurements are not good indicators of core body temperature. Accurate rectal temperatures are also dependent on: 1) the calibration of the rectal thermometer 2) the time the thermometer is kept in the rectum and 3) the presence of intestinal gas and feces. Even if the temperature of the ear and the rectum are different, they are typically in the same diagnostic range. Although the Pet-Temp can take accurate temperatures from most animals including humans, it is not approved for the diagnostic purposes of people.
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Trouble Shooting
Problem
Temperature reading appears too low
Possible Cause
Dirty probe lens or lens cover Incorrect insertion of probe into an ear canal. Obstructed ear canal or large ear wax deposits Lens Cover is broken or not installed Damaged lens or probe tip
Corrective Measure
Clean lens with alcohol and cotton swab. Use new, clean Lens Cover Retake temperature with the correct technique Clean ear and retake temperature Install a new Lens Cover and retake temperature Return for factory service Seek medical care immediately Retake temperature keeping probe in ear for at least 1 second Repeat temperature. Push Activation Button after probe is seated in ear. Retake temp. with correct technique Retake temp. with pets head stable Retake temp., wait for beep Contact Customer Service
Display shows LO or HI
Patient temp. out of range Probe was not kept in ear for 1 second Activation Button was accidentally pressed too soon. Probe was incorrectly inserted into ear Pet moved its head Probe was removed from ear before beep Dead battery or hardware malfunction
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Limited Warranty
The Pet-Temp (Model PT-250) Instant Ear Thermometer is warranted by Advanced Monitors Corporation to be free from manufacturing defects for one (1) year from the date of purchase by the original purchaser when used at home. This warranty does not cover malfunction or damage that is the result of misuse, abuse or intentional damage to the product. Opening or disassembly of the product housing or the portion thereof or use for professional purposes voids this warranty. Except for the expressed limited warranty set forth above, Advanced Monitors Corporation grants no other warranties, expressed or implied, regarding the PT-250 Pet-Temp Instant Thermometer, the Lens Covers, accessories, and related materials, their fitness for a particular purpose, their quality or their merchantability. No oral or written information or advice given by Advanced Monitors Corporation, its reseller, agents, or employers shall create a warranty. In no event shall Advanced Monitors Corporation be liable for any special, incidental, indirect or consequential damages that result from the purchase or use of the Pet-Temp Instant Ear Thermometer. The maximum liability shall not exceed the price paid for the instrument.
Service
Pet-Temp (Model PT-250) Instant Ear Thermometer contains no user serviceable components. If you encounter problems while using the instrument, follow these steps: 1. Read the Trouble Shooting section. It may contain the solution to your problem. 2. Access our web page: www.pet-temp.com. It may contain a solution to your problem and will allow you to communicate with Customer Service through e-mail. 3. Call our Customer Service Department. The toll-free number is the U.S. and Canada is 1-877-PET-TEMP (877-738-8367). From other countries call 1-858-677-3880.