SAP WORLD TOUR 09 meets

3rd SAPience.be TECHNOLOGY DAY

Using SAP Talent Management and SAP Talent Visualization by Nakisa to leverage workforce talent...

Pascal DEMAT HCM Solution Architect, SAP Belux SAP Lounge, Vilvoorde June 3-4, 2009

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Agenda

1. 2. 3. 4. 5.

Business Imperatives The SAP Approach The New Face of Talent Management with SAP ERP HCM Value of Integration: Three Examples Summary

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The Situation Before the Crisis

Talent Management Creates the Biggest Headaches
What do you see as the primary workforce-related issues facing the organization?
0 Inability to develop skills rapidly to address current and future business needs Lack of leadership capability Employee skills not aligned with current organizational priorities Inability to collaborate and share knowledge across the organization Inability to attract qualified candidates Inability to build an engaged and motivated workforce Inability to redeploy and realign resources to new opportunities Inability to retain key employees Labor costs higher than competitors Difficulty in modifying staffing levels due to local labor regulations 5 10 15 20 25 Percent 30 35 40 45 50 55 60

Source: IBM Global Human Capital Study 2008

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Turbulent Economic Times

Talent Matters Even More Today

Increase process efficiency

Reduce costs

Make informed decisions

Increase workforce performance Focus on your key contributors Avoid the loss of key people

Talent drives the performance of your company

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Technology Islands: Major Challenge for IT

Talent Data Not Integrated with HR and Enterprise Data

Succession management Learning management

Performance management Recruiting HR

Compensation

Talent development

Business applications Stand-alone processes, multiple interfaces, redundant data, inability to identify effects, and difficulty in measuring success
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Agenda

1. 2. 3. 4. 5.

Business Imperatives The SAP Approach Value of Integration: Three Examples The New Face of Talent Management with SAP ERP HCM Summary

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An Integral Part of SAP ERP HCM

Talent Processes Tightly Integrated with HR Processes

Talent management

Service delivery

Employee data Organizational data

Finance Competency data

Planning and analytics Scheduling and deployment

Global HR and payroll

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Linking Talent Demand and Supply

Demand for talent

Supply of talent

Business and organizational change Retirements Voluntary turnovers New product line or service Hiring external talent Building talent internally

Talent management with SAP ERP HCM

Holistic approach for identifying, developing, rewarding, and retaining the talent needed to execute business strategy successfully
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Natively Integrated Across SAP Business Suite

Interactions Beyond Talent Processes

Payroll Accounting Incentive pay

Job architecture Employee administration Office procurement

Talent visualization Authorizations Knowledge management Time and attendance Employee collaboration Organizational management Manager portal

Talent management with SAP ERP HCM

Identity management Strategy management Workflows

Employee portal

Microsoft Office integration

SAP Business software SAP Business SuiteSuite

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Comprehensive And Integrated Talent Mgmt

Building Blocks Shared Across Processes

Talent management with SAP solutions

SAP BUSINESS SUITE

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The SAP Advantage

Integration across talent management:

One organic solution with one point of entry and one common set of data

Integration with other HCM processes:

Maximum reuse of the existing HR investment

Integration with SAP Business Suite:

Cross-enterprise integration to provide HR data throughout business processes

Natively integrated One competency catalog leveraged by all processes One set of employee master data to reduce redundant users and data One organizational structure to drive workflow, security, and position management One set of consolidated, cross-ERP analytics to plan, measure, and link strategies with business outcomes One technology environment to reduce maintenance and upgrade efforts

2008 SAP 2009 / Page 11

Agenda

1. 2. 3. 4. 5.

Business Imperatives The SAP Approach The New Face of Talent Management with SAP ERP HCM Value of Integration: Three Examples Summary

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SAP Drives Adoption by Meeting User Needs

Addressing the Entire Workforce Not Just HR!

User-centric design for line managers, employees, and HR Visibility and control over relevant data Intuitive and integrated interfaces Using advanced technologies for interactivity and transparency

Increased effectiveness and productivity

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Competency Management
Efficiently Manage Job Architecture and Qualifications

Inheritance of competencies from parent to all child objects Identification and maintenance of key jobs and key positions Career path and career level of positions or jobs

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External Candidate Profile

Quickly Identify the Right Candidate and Maintain Long-Term Relationships

Short and long profile Complete and accurate personal data and history of candidate Profile match-up to requisition requirements Overview of all activities by requisition Accessible across the enterprise

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Talent Profile
Improve Decisions Through High-Quality Information

Business card, short profile, and detailed profile Competencies, experience, accomplishments, and aspirations of employee Employee can maintain profile in employee portal High-quality information

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Talent Review and Calibration

Facilitate Effective Talent Review Meetings

Preparation of meeting (agenda, talents, participants, and handouts) Talent review meeting Calibrate talents Compare talents side by side Make smart decisions Support for follow-up activities

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Team Calibration
Make Better Decisions and Pay for Performance

Calibration of team members in an effective, visual manner Integration with compensation management allows simulation of affects on compensation

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Talent Development Plan

Strengthen Collaboration and Prevent Loss of Key Talent

Planning of long-term development (objectives and actions) Actively track and monitor progress Tight integration with SAP Enterprise Learning Competency management Performance management (derive short-term actions)

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Succession Management
Avoid Business Disruption

Tracking of key positions at all levels Safeguarding successor bench strength Identification of potential successors and evaluate their readiness and rank Initiation of development measures Leveraging the SAP Talent Visualization application by Nakisa 2.0

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Agenda

1. 2. 3. 4. 5.

Business Imperatives The SAP Approach The New Face of Talent Management with SAP ERP HCM Value of Integration: Three Examples Summary

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Example 1: Acquiring External Talent

Without Integration: Productivity and Innovation Disruption

! ?
Lack of visibility into process success or failure

Reduced employee engagement and increased turnover

Lack of and competition for available talent

Incorrect hires and turnover disrupt business by causing the costly and time-consuming repeated need to recruit, interview, hire, and train
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Example 1: Acquiring External Talent

With Integration: Workforce Agility Leads to Business Value
Improved employee contribution to business value

Transparency and tools to find and hire the best people faster

Optimize time to productivity and reduce new hire turnover

Hire the best people, improve retention and time-to-productivity, and quantify the performance of your workforce = an agile workforce geared to tackle future challenges and business disruptions SAP 2009 / Page 23

Example 2: Building Talent Internally

Without Integration: Untapped Employee Potential

Inadequate training and development programs

?

Gaps in successor pipeline

No insight into employee performance and potential

No identification and development of top performers and prospective successors = talent and leadership gaps = potential business disruptions and poor business performance
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Example 2: Building Talent Internally

SAP Software Helps You Maximize Workforce Potential

Highly skilled workforce

Visibility of key talent demand and supply needs

Global internal talent pool

Insight into global workforce = ability to tap into employee potential = leadership continuity and alignment with key business objectives
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Example 3: SAP Enterprise Learning

Integration Across SAP ERP HCM and SAP Business Suite
Simplicity Consistency Maximum re-use

One data One data model

model Integration by Integration by design design

Skills and competencies

Organizational management HR master data

Time management Talent management

SAP Enterprise Learning

Adobe Connect Analytics Resource and quality management Sales Accounting

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Agenda

1. 2. 3. 4. 5.

Business Imperatives The SAP Approach The New Face of Talent Management with SAP ERP HCM Value of Integration: Three Examples Summary

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Recruiting
Find The Right People Quickly
Cut recruiting and sourcing costs Reduce effort to comply with regulations Maximize retention rates and minimize risk SAP ERP Human Capital Management Build and cultivate global talent pools Support your managers to efficiently fill open positions with easy-touse self-services

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Performance Management
Align Your Workforce With Company Goals
Consistently achieve corporate goals by aligning individual and team goals with organizational objectives Increase workforce productivity through individual feedback and targeted development Improve execution of enterprise strategy by helping every employee understand and act upon organizational objectives

SAP ERP Human Capital Management

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Talent Review And Calibration

SAP ERP Human Capital Management

Find the best candidates for your key positions Develop a strong global talent pool across your entire organization Retain and develop talent at every level of your company Accelerate the development of key contributors Uncover hidden talent across your global organization

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Employee Development

Create short- and longterm development plans and track and monitor progress Determine skill and knowledge gaps and tie directly to training plans SAP ERP Human Capital Management

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Learning

Lower content development costs and roll-out time (e-learning) Improved learning Blended learning solution to appeal to all learning styles SAP ERP Human Capital Management Consistent learning offering anytime, anywhere Robust analytics to measure training impact and alignment with corporate objectives

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Succession Management

Make better and faster decisions about talent pipeline and successor rankings Identify and track highpotential employees and implement development plans Identify key positions and target specific employees as potential successors

SAP ERP Human Capital Management

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Compensation Management

SAP ERP Human Capital Management

Tie compensation to performance Implement innovative reward strategies, such as performance- and competency-based pay, variable pay plans, and long-term incentives reward programs Analyze and compare compensation packages using internal and external salary data to ensure competitiveness in the marketplace

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Why SAP Talent Management?

End-to-end process support Real-time insight Native integration, reduced TCO Broad, global solution & global presence +20 Years HCM software expertise +12.500 SAP ERP HCM customers
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Thank you!

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