VIET NAM NATIONAL UNIVERSITY HCMC UNIVERSITY OF ECONOMICS AND LAW DEPARTMENT OF FOREIGN LANGUAGES

Code: AaabBB

FINAL TEST
Subject: Business English Class: First year Duration: 75 minutes

I. STRESS AND PRONUNCIATION (10 MARKS) A. Which word has a different stress pattern from the others? 1. a. economics b. curricula 2. a. privacy b. courtesy 3. a. pressure b. feature 4. a. reliable b. considerate 5. a. entrepreneurship b. opportunity B. Which underlined part is pronounced differently from the others? 6. a. maximum b. facsimiled 7. a. failure b. dairy 8. a. occasion b. television 9. a. practical b. quality 10. a. demands b. updates

c. subordinate c. retailer c. image c. profitable c. macromarketing c. luxurious c. trademark c. decision c. dynamic c. keeps

d. consultancy d. technician d. campaign d. appropriate d. representative d. external d. explain d. suspension d. access d. drinks

II. VOCABULARY AND GRAMMAR (30 MARKS) A. Vocabulary Choose the word (a, b, c or d) that best completes each sentence. 11. My company has __________ a new approach to staff meetings. We now have them standing up. a. adopted b. adapted c. adjusted d. admitted 12. I would like to _______________ the conference call until both analysts have sent us their conclusions. a.hinder b. move c. postpone d. detain 13. GE is a diversified technology, media and financial services company. The company mission __________ is to create products that make life better. a. purpose b. initiative c. slogan d. statement 14. The Internet allows us to __________ enormous amounts of information without leaving the house. a. access b. accept c. scroll d. maintain 15. International prices can also have an impact on the __________ market. a. domestic b. interior c. private d. internal 16. When you want to find information on the web, it is helpful to use a __________ such as Google or AltaVista. a. search engine b. secure site c. browsing habit d. bank detail 17. This machine performs the same __________ as a washing machine but on a much larger scale. a. frame b. function c. feature d. form 18. Those two companies have competed aggressively for decades to gain as much __________ as possible. a. marketplace b. market share c. market leader d. luxury market 19. We need to persuade people to change their habits so that they can __________ more energy. a. consume b. produce c. conserve d. regulate 20. Business etiquette is important for people who often have to __________ new contacts and build relationships in their work. a. make b. create c. do d. invent 21. Running your own business is hard work, but you can __________ . a. lose money b. be reflected c. go bankrupt d. have fun 22. Off-the-peg describes clothes which are ___________. a. exclusive and expensive b. hand-made and high fashion c. good value and factory made d. luxurious fashion 23. His wife is said to __________ a supermarket. a. bring b. shop c. run d. do 24. These tires are highly _________________ because of their durability. a. refunded b. recommended c. released d. related 25. Shes a good sales manager. Shes __________ the sales teams in Belgium and France. a. in change of b. in favor of c. in regard of d. in charge of

B. Grammar Choose the word (a, b, c or d) that best completes each sentence. 26. We __________ out prices more than 5%, but this time we __________ them 10%. a. dont often raise/raise b. are not often raise/are raising c. dont often raise/are raising d. not often raise/raise 27. I have a very close relationship __________ my colleague. a. to b. with c. of d. for 28. It can take everyone __________ time to get used to a new system. a. as long b. too long c. a long d. so long 29. City officials are predicting that the new subway system will __________ the city traffic by 45%. a. lessen b. to lessen c. be lessened d. lessening 30. The receptionist informed customers that there would be a two-week delay in deliveries __________ the current stock had been exhausted. a. ever since b. as c. whenever d. until 31. Politicians are said to be the __________ reliable people in the world; nevertheless, there are always some people who seek such a career. a. best b. least c. most d. worst 32. Im affraid we dont have __________ leaflets here. You can go to their website to get __________ information there. a. much/ some b. any/many c. any/ some d. some/ many 33. A large __________ of sewage was dumped into the river. a. lot b. number c. amount d. plenty 34. __________ NBC news program is going to be changed following the advice of the reviewers. a. Other b. A c. An d. Any 35. Some people dont mind paying __________ price to get quality products. a. the double b. double the c. as double as d. as the double 36. Because of a stable economic growth rate, the president can probably look ___________ to another term. a. up b. forward c. over d. above 37. In the past, companies tried to be more competitive by __________ a better price, service or product. a. to offer b. offer c. offering d. to be offered 38. Currently we __________ a new, luxury model because we want to extend our product range. a. launched b. have launched c. launch d. are launching 39. My cousins __________ advice about selling our stock saved us thousands. a. amazingly b. amazed c. amazing d. amazement 40. Bondholders are generally _______________ more conservative than stockholders. a. consider b. considering c. been considered d. considered III. READING (40 MARKS) A. Read the passage below and choose the word that best fits each space. (20 marks) THE NAME GAME A brand can be (41)__________ as a name game given to a product by a company so that the product can easily be recognized by its name or its design. In our very (42)__________ business world, a good brand is one of the keys to the success of any company. It is often a powerful sales tool. However, the name is not everything. (43)__________ a brand to be successful, (44)__________ have to know what the consumer needs and wants, so a lot of market research is necessary. This gives them a consumer (45)__________ , that is to say a kind of picture of the (46)__________ customer. It is a picture not only of the customers needs and wants, but also of their (47)__________ and values. If the brand then clearly (48)__________ those values, it is more likely to be successful. The customer has so much choice nowadays that a good brand is a necessity (49)__________ one product is clearly different from another in his or her mind. A good brand of course has long-term benefits, as it will appeal to many different market (50)__________ and to people from different cultures. 41. a. derived b. defined c. delimited d. determined 42. a. informative b. collaborative c. competitive d. emulative 43. a. For b. Due to c. So d. In order to 44. a. marketees b. marketers c. retailers d. owners 45. a. summary b. qualification c. resume d. profile 46. a. unconventional b. essential c. unexceptional d. typical 47. a. beliefs b. conceptions c. assumptions d. prejudices 48. a. reflects b. exposes c. displays d. exhibits 49. a. regardless b. nevertheless c. therefore d. so that 50. a. pieces b. parts c. segments d. sessions

B. Read the passages below then choose one best answer a, b, c, or d. (20 marks) Passage 1 Canning is a method of preserving food over extended periods of time. The process involves sealing food in containers and heating it in order to kill bacteria that could eventually cause spoilage. While most canned food is produced by commercial companies, some is done at home. Homegrown fruits and vegetables such as apples and tomatoes are the most popular foods to can. Even certain kinds of meats are suitable for canning. However, it is not advisable to heat products such as avocados because of the changes in taste and texture that occur. Other foods, including cucumbers and peppers, can be canned only if they are first pickled and then cooked at very low temperatures. Properly canned food can be saved for as long as three years. If not properly sealed, the food can be spoiled by the growth of organisms. In severe case, bacteria can cause a fatal form of poisoning called "botulism". For this reason, it is very important to check the seal of the jar or bottle regularly to make sure it has remained undisturbed. 51. According to the passage, what is needed to kill bacteria that spoil food? a. An airtight seal b. A commercial company c. Heat d. Homegrown produce 52. According to the passage, which of the following is NOT suitable for canning? a. Avocados b. Tomatoes c. Apples d. Cucumbers 53. In line 6, the phrase "as long as" can be best replaced by which of the following? a. a minimum of b. exactly c. up to d. while 54. It can be inferred from the passage that bacteria __________. a. is a result of canning foods b. is rarely harmful c. develops very slowly d. is one type of organism 55. According to the passage, botulism can be avoided by __________. a. promoting the growth of beneficial organism b. properly sealing a jar or bottle c. reheating the canned foods d. disturbing the container from time to time Passage 2: Thirteen year olds do not spend as much money as their parents suspect, at least according to the findings of a recent survey, "Money and Change". The survey included three hundred teenagers, 13-17 years old, from all over Britain. By the time they reach their teens, most children see their weekly allowance rise dramatically to an amazing national average of 5.14. Two thirds think they get enough money, but almost all expect to get more in other ways. Although they have more cash, worry about debt is increasing among teenagers. Therefore, the majority of children make an effort to save for the future. Greater access to cash among teenagers does not; however, mean that they are more irresponsible for their spending. The economic recession seems to have encouraged cautious attitudes to money, even in the case of children at such ages. Instead of wasting whatever pocket money they have on sweets or magazines, the 13-year olds taking part in the survey seem to respond to the situation by saving more than half of their cash. 56. What is the general idea of the passage? a. Teenage weekly allowance is increasing dramatically these days. b. A survey of teens attitudes towards having part time jobs has been conducted recently. c. Children have a responsibility to manage their allowances by the time they reach their teens. d. British teenagers today seems to have cautious attitudes to money than those did years ago. 57. According to the passage, the word allowance most closely means ____________. a. permission b. acceptance c. pocket money d. approval 58. According to the passage, which of the following has a strong influence on the careful spending of teenagers? a. the overpopulation b. the economic recession c. the shortage of money c. the big inflation 59. Which of the following is NOT TRUE about British teenagers? a. They spend as much money as their parents did before. b. They begin to worry about debt. c. They plan to get more money. d. They save more than half of their cash. 60. Which of the following could best replace the word "access to" in paragraph 3? a. contact with b. passage through c. approach to d. entry into IV. BUSINESS COMMUNICATION (20 MARKS) Choose the best response a, b, c or d to each following situation: 61. Its designed for people working in a small business and at home. a. Ok. So, does it have any special features? b. Wonderful, lets get go there. c. Yeah, Im so sure to work at home now. d. Really, it might get lots of fun.

62. Can you tell me about the compatibility? a. Of course. Ill repeat that. b. Im afraid I am not. c. Not for me, thanks. d. Sorry, I didnt quite catch what you said. 63. What do you do exactly in your job? a. Well, my main role is to check invoices. b. Actually, meeting clients is an enjoyable part. c. I have to say this. I love my job. d. Im sorry but I dont have much time now. 64. Where could I use this model? a. You can use it for a PC or laptop. b. Its ideal for a small room. c. Its very practical, in my opinion. d. Its not in my room. 65. Could you look this over for me? a. No, it cant be predicted. b. Sure, but I dont count on it. c. Sure, Ill be there in just a second. d. Sorry, I did nothing at that time. 66. Would you prefer to travel first class? a. I would, but only on the return trip. b. The class was hard to me. c. They referred me to this agency. d. I prefer first class. 67. Have you calculated the ad revenue for this quarter? a. Yes, here is the total. b. Ill count every number. c. No, we need to subtract. d. Because we needed the sum. 68. Isnt there an additional charge to send it by express mail? a. No, everything is included in the cost. b. Of course, there will be a couple more people. c. Yes, it an express one. d. I will charge it on my credit card. 69. Dont you have any credit cards? a. I need to accumulate as many credits as possible. b. I used to have very good credit. c. The cards are creditable. d. Several, but I try not to use them. 70. Its really crowded in here. People cant work comfortably. a. I dont mind it at all. Im comfortable with it. b. Right, its better to hire less people. c. Certainly. Lets get something to stop it. d. I sure hope we find more office space soon. ____________________________________________

Code: AaabBB

ANSWER SHEET

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Date: ______________ Class: ______________________________________________ Students full name: ______________________________________________________ Students registered number: ___________________________________________

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