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NEW HORIZONS MALAYSIA, GROUND FLOOR CRYSTAL PLAZA, NO 4 JLN 51A/223 46100 PETALING JAYA SELANGOR. TEL:0379551800 FAX:0379570700
NEW HORIZONS MALAYSIA, GROUND FLOOR CRYSTAL PLAZA, NO 4 JLN 51A/223 46100 PETALING JAYA SELANGOR. TEL:0379551800 FAX:0379570700
COACHING AND LEADERSHIP SKILLS Essential leadership ingredients for coaching Various leadership styles Leading leadership traits The situational leadership EFFECTIVE EMPLOYEE COUNSELLING Counselling as a productivity tool Counselling as a grievance handling tool Counselling as a workplace conflict resolution tool Essential skills need for successful counselling WORKPLACE COUNSELLING TECHNIQUES Participative counselling Directive counselling Disciplinary counselling COACHING AND COUNSELLING PRE-REQUISITES Positive listening behaviours Empathy building skills Effective communication skills Association and disassociation techniques Information and advice giving skills Confrontation strategies Effective facilitation skills Enhanced mentoring and leading competencies Problem solving skills Practical people management skills Tactful communicational abilities
NEW HORIZONS MALAYSIA, GROUND FLOOR CRYSTAL PLAZA, NO 4 JLN 51A/223 46100 PETALING JAYA SELANGOR. TEL:0379551800 FAX:0379570700