NetBotz Whats Under the Hood

Rick Camp Product Manager, APC Security & Environmental

a company of Schneider Electric

Agenda
Introduction
NetBotz Product Review

NetBotz Alert Policy Engine

Thresholds Detection Alert Actions Notification Alert Profiles Escalation

NetBotz Output Control Automation NetBotz Camera Settings Whats New RackAccess PX-HID

a company of Schneider Electric

NetBotz Product Review

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Overview of Security & Environmental Monitoring

IP-based, active monitoring solutions that protect critical infrastructure from physical threats. Provides early detection, instant alerting, and historical record of: Environmental conditions such as extreme heat, humidity and water leaks Human error and sabotage Persons entering and exiting area and everything in between

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NetBotz appliances continually monitor physical conditions at the site

Each appliance has: Integrated sensors for temp, humidity, airflow, dewpoint, audio 4 external sensor ports for analog or dry contact sensors Integrated camera USB port(s) Expand capabilities: Sensor Pod: same integrated sensors as appliance, 4 external sensor ports Camera Pod Or CCTV Adapter Pod to integrate third party CCTV cams Software to monitor network devices
USB Hub
or S eria l

NETWORK INTERFACE 10/100 Ethernet 802.11a/b/g wireless GSM/GPRS wireless Dial-up

USB Hub

EXTERNAL SENSORS NetBotz sensors Dry Contact sensors 0-5V sensors 4-20mA sensors DEVICE MONITORING Servers Routers, Switches UPS Intelligent PDUs
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SNM P, I PM I,

SENSOR PODS

NetBotz Datacenter Implementation

Data Center
Monitor rows of racks, capture video when rack doors open
NetBotz 500 Implementation Row of 16 Racks

500

Camera Pod

500

NetBotz 500 Appliance USB Hub

Sensor Pod

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NetBotz Remote Data Closet Implementation

Wiring Closets and Server Rooms
Remote sites or campus Monitor environmentals, fluid leaks, gases, more Video record of who accesses equipment
NetBotz Room 450 Data Closet Implementation

NetBotz Room 450

Temp

Temp

Fluid

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A Very Costly Problem

Problems
Rising equipment density
More heat, power in same physical space Stressing sub-optimal environments

Business Impact
Loss of Business Continuity
Lost Revenue Lower customer service levels Lost employee productivity Opportunity costs

IT assets broadly distributed

More vulnerable to malfeasance Limited surveillance capabilities Difficulty in prioritizing problem response and proactive maintenance resources

Theft of equipment, customer data, and IP

Replacement costs Loss of competitive advantages Customer/shareholder lawsuits

Deployed in sub-optimal environments

No environmental controls No authorized access controls

Loss of Accountability
No audit trails Inability to identify and correct root cause

Insufficient staff
No early warning mechanism

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NetBotz Alignment with NCPI

InfraStruXure Central 3.0 InfraStruXure Manager 4.5 NetBotz Appliances

ng bli Ca
w Po er

En Sec vir an ur on d ity me nt

Racks
and Physical Structure

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Coo lin

NCPI

NetBotz Alert Policy Engine

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NetBotz Alert Policy Engine

ALERT PROFILE Alert Actions to Include Start n min. after Alert Repeat y times at intervals of z minutes

NETBOTZ ALERT POLICIES

ALERT ACTIONS Notification Type Include Pics/Audio/Graphs? Severity Level Filtering Destination Addresses Alert Action Scheduling THRESHOLDS Sensor Type: Value, Rate, State Severity Level Schedule Enable/Disable TH-Specific E-mails Trigger Cameras

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Thresholds Detection

ALERT PROFILE

NETBOTZ ALERT POLICIES ALERT ACTIONS THRESHOLDS

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Thresholds
Analog Value Threshold Types
Minimum / Maximum Above / Below Value for x time Rate of Increase / Decrease Examples: Temperature, Humidity, Airflow, Current, CPU temp inside server

State Threshold Types

Alert State Match or Mismatch
- State mismatch: any state other than the specified normal state

Alert State Match or Mismatch for x time

- Example: Door in open state for more than 2 minutes

Examples: Fluid, Camera Motion, Vibration, Battery status indicator from UPS

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Setting a Threshold

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Setting a Threshold

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Advanced Capabilities for Thresholds

Scheduling times when threshold enabled/disabled
Example: Camera motion sensor enabled on nights & weekends

Threshold Severity Levels

Failure, Critical, Error, Warning, Information Can set up custom alert actions to respond only to specified severity levels, e.g. a warning alert action that would log warning/information threshold events but not send alert to a person or console.

Cameras to Trigger
Specify one or more cameras to be triggered upon threshold events

- Only cameras under control of the same NetBotz appliance (including pod-shared cameras) can be triggered User-specified URL & User-specified Description
Provide information to alert recipient (e.g. alert console operator) on steps to resolve, who to contact, etc.

Return to Normal Delay

Specify amount of time that must pass after this threshold has returned to normal before the threshold state is considered returned to normal

Return to Normal Requires User Input Alert Profile drop box (if more than 1 profile has been created)

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Threshold Schedule

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Advanced Threshold Settings

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Alert Actions Notification

ALERT PROFILE

NetBotz Alert Policy Engine NETBOTZ

ALERT POLICIES ALERT ACTIONS THRESHOLDS

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Alert Actions Notification to a Person, Console, or Application

Send an e-mail alert including video clip or graph Send and SMS Alert or Short Message to a mobile phone
Customize contents of alert message to fit on mobile device display

Send a trap to a network management console using SNMP

Also SNMP V3 for authenticated and encrypted transmission

Send an alert to a web application using HTTP POST or HTTP GET Send alert to an FTP file location Call Web Services Alert Receiver
Enable alerts to be processed by custom application

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General Alert Action Capabilities

Alert Action Schedule
Example: Set up one E-mail alert action for weekdays and another for weekends

Specify threshold severity levels to which this alert action will respond
Set up different alert actions for different severity levels

Location Fields
Configure additional location information for pods and sensors Location field values be included in alert notifications sent by the appliance Examples: Position in Rack, Rack ID, Floor Number, Room Number, etc.

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Custom Short Message E-Mail Alert Action

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E-Mail Alert Action

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Sample Alert E-Mail

RackAccess Alert e-mail w pics.doc

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SNMP & HTTP Post Alert Actions

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HTTP POST

SNMP

Alert Actions Automated Output Actions at Appliance Location

Play Audio Alert / Custom Audio Alert
Plays a description of the alert in spoken language through powered speakers connected to a Camera Pod 120 Play custom audio clips that have been uploaded to the NetBotz appliance

Activate Button
Triggers an output relay that has been defined as a Button Relay Can be triggered upon event and upon return-to-normal Predefined one-second and 10-second buttons; can customize buttons with different times

Set Switch Output State

Triggers a change in state of a switch, such as an outlet an a Rack PDU Can be triggered upon event and upon return-to-normal Reboot option interrupts power to outlet for 10 seconds, then restores

IPMI (requires PSM)

Describe IPMI Options

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Setting up Automated Output Actions

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Setting up Automated Output Actions

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Alert Profiles Escalation

ALERT PROFILE

NetBotz Alert Policy Engine NETBOTZ

ALERT POLICIES ALERT ACTIONS THRESHOLDS

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Alert Profiles

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Device Monitoring via SNMP and IPMI

Monitor internal environment of servers, switches, routers, UPS, and other network equipment.
CPU & Backplane Temp Voltage Power supply status Fan status & RPM More

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NetBotz Camera Settings

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General Camera Settings

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Camera Capture Settings

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Camera Motion Masking

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Cameras Other Functionality

Two-way Audio
Use microphone connected to Advanced View console to transmit audio to a Camera Pod connected to the remote 500 appliance that has speakers. Enables central IT person to give instructions to non-technical user at remote site

Audio Capture
Record audio as well as video with alert camera captures

Digitally Signed Video Clips

Signed video clips provide evidence that the generated images have not been tampered with or altered, and therefore are more likely to be admissible as evidence in legal proceedings

Camera Block-Out
Configure cameras so that specified areas of the image cannot be seen (Example: keypad)

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Whats New Rack Access PX-HID

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Rack Access PX HID Installation & Usage

Controller mounts conveniently in rear channel consumes zero U

Door handles (with integrated proximity reader and lock strike) retrofit into front & rear doors

Swipe proximity card near handle to gain access to secured rack

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Rack Access PX-HID Benefits

Building access integration Browser accessible
View the user interface with a browser. Gives quick access from anywhere on the network without the need to install software. Use existing HID-based proximity card and authenticate from a RADIUS server

One-time access schedule

Configure the rack to be unlocked for a scheduled time period for maintenance

HID Proximity card access

Restrict equipment access to authorized people through 125kHz technology HID proximity cards

Forced entry alarm

Alarm administrators based on a forced entry into a rack

Dual authentication and audit trail Integrate with Netbotz surveillance for visual and proximity card identification

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APC Security & Environmental Monitoring

Monitor your network-critical physical infrastructure Detect physical threats before an outage Alert the key people to resolve the situation Protect your business results

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Sales Tools
Custom Online Demos
Book a Live Online Demo, and we will have one of the NetBotz experts walk your customer through a custom demo (as well as help creating a solution).

Whitepapers, literature, & brochures

Visit the APC & NetBotz websites, to download information you can send to your customers.

Training & Certification

Attend one of the upcoming Physical Security Specialist trainings, and become the first in your area to be a NetBotz Specialist.

NFR Demo equipment

As a Thank You for attending our training, we will send info on how to receive discounted demo equipment for your demo center.

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Contact Information
For specific product questions contact:
Rick Camp rick.camp@apcc.com Chip Clark chip.clark@apcc.com

To schedule an online demo for your customers contact:

Chip Clark chip.clark@apcc.com or 512.439.5872

For Channel marketing programs contact:

Heather Nelson heather.nelson@apcc.com

a company of Schneider Electric