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HP StorageWorks XP24000/XP20000 Data Retention Utility User's Guide

This user's guide describes and provides instructions for using the Data Retention Utility software to configure and perform Data Retention Utility operations on the HP storage system.

Part number: T5214-96060 Fifth edition: December 2008

Legal and notice information Copyright 2008 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Java is a US trademark of Sun Microsystems, Inc. Export Requirements You may not export or re-export this document or any copy or adaptation in violation of export laws or regulations. Without limiting the foregoing, this document may not be exported, re-exported, transferred or downloaded to or within (or to a national resident of) countries under U.S. economic embargo, including Cuba, Iran, North Korea, Sudan, and Syria. This list is subject to change. This document may not be exported, re-exported, transferred, or downloaded to persons or entities listed on the U.S. Department of Commerce Denied Persons List, Entity List of proliferation concern or on any U.S. Treasury Department Designated Nationals exclusion list, or to parties directly or indirectly involved in the development or production of nuclear, chemical, biological weapons, or in missile technology programs as specified in the U.S. Export Administration Regulations (15 CFR 744). Revision History

Edition
First Second Third Fourth Fifth

Date
June 2007 September 2007 January 2008 March 2008 December 2008

Description
This edition applies to microcode version 60-01-31-00/00 or later. This edition applies to microcode version 60-01-68-00/00 or later. This edition applies to microcode version 60-02-25-00/00 or later. This edition applies to microcode version 60-02-48-00/00 or later. This edition applies to microcode version 60-04-04-00/00 or later.

Contents
1 About HP StorageWorks XP Data Retention Utility Operations .................. 7
Data Retention Utility Components ................................................................................................ 7 Data Retention Utility Functions ..................................................................................................... 7 Access Attributes .................................................................................................................. 7 Data Retention Term Function ................................................................................................. 8 Expiration Lock Function ........................................................................................................ 9 S-VOL Disable Function ......................................................................................................... 9 Reserve Function ................................................................................................................ 10 Interoperability with Other Products and Functions ......................................................................... 10 HP StorageWorks XP LUN Expansion (LUSE) .......................................................................... 10 HP StorageWorks XP Virtual LVI/LUN .................................................................................... 10 RAID Manager .................................................................................................................. 10 Auto Start Products ............................................................................................................. 10

2 Preparing for Data Retention Utility Operations .................................... 13


Prerequisites and Restrictions for Data Retention Utility ................................................................... 13 Installing and Uninstalling Data Retention Utility ............................................................................ 13 Starting Data Retention Utility ..................................................................................................... 14

3 Using the Data Retention Utility GUI ................................................... 15


Data Retention Window ............................................................................................................ 15 Volume List ........................................................................................................................ 16

4 Performing Data Retention Utility Operations ........................................ 19


Changing the Access Attributes .................................................................................................. Extending the Data Retention Term .............................................................................................. Term Setting Dialog Box ...................................................................................................... Prohibiting Changes to Read/Write Even When the Retention Term is Over (Enabling/Disabling the Expiration Lock Function) ............................................................................................................ Protecting Logical Volumes Against Storage System Copy Operations (Setting the S-VOL Disable Function) .................................................................................................................................. Preventing a Read/Write Volume from Becoming a Secondary Volume ..................................... Specifying a Read/Write Volume as a Secondary Volume ....................................................... Preventing Remote Web Console Users from Configuring LU Paths and Command Devices (Setting the Reserve Function) ...................................................................................................................... Viewing a List of Logical Volumes Combined into a LUSE Volume .................................................... Volume Detail Dialog Box .................................................................................................... 19 20 21 22 22 23 24 25 26 26

5 Troubleshooting ............................................................................... 29
General Troubleshooting ............................................................................................................ 29 Error Detail Dialog Box ....................................................................................................... 30 Calling HP Technical Support ..................................................................................................... 30

XP24000/XP20000 Data Retention Utility User's Guide

6 Support and Other Resources ............................................................ 31


Related Documentation .............................................................................................................. Conventions for Storage Capacity Values ..................................................................................... HP Technical Support ................................................................................................................ Subscription Service .................................................................................................................. HP Websites ............................................................................................................................ Documentation Feedback ........................................................................................................... 31 31 31 32 32 32

A Acronyms and Abbreviations ............................................................. 33 Index ................................................................................................. 35

Figures
1 The Data Retention Window ..................................................................................... 15 2 Using Pop-up Commands to Change the Access Attribute (Step 1) ................................. 20 3 Using Pop-up Commands to Change the Access Attribute (Step 2) ................................. 20 4 Term Setting Dialog Box .......................................................................................... 21 5 Preventing a Logical Volume from being Specified as a Secondary Volume ..................... 24 6 Allowing a Logical Volume to be Specified as a Secondary Volume ............................... 25 7 The Volume Detail Dialog Box .................................................................................. 27 8 Error Detail Dialog Box ............................................................................................ 30

XP24000/XP20000 Data Retention Utility User's Guide

Tables
1 Access Attributes Displayed in the Window .................................................................. 9 2 Data Retention Window ........................................................................................... 15 3 Volume List Details .................................................................................................. 17 4 Troubleshooting Data Retention Utility ........................................................................ 29 5 Acronyms and Abbreviations .................................................................................... 33

1 About HP StorageWorks XP Data Retention Utility Operations


Data Retention Utility enables you to set access attributes for open-systems volumes. This chapter provides an overview of setting access attributes. Unless otherwise specified, the term storage system in this guide refers to the following disk arrays: HP HP HP HP StorageWorks StorageWorks StorageWorks StorageWorks XP24000 Disk Array XP20000 Disk Array XP12000 Disk Array XP10000 Disk Array

The GUI illustrations in this guide were created using a Windows computer with the Internet Explorer browser. Actual windows may differ depending on the operating system and browser used. GUI contents also vary with licensed program products, storage system models, and firmware versions.

Data Retention Utility Components


To use Data Retention Utility, you need: the storage system a computer that runs HP StorageWorks XP Remote Web Console (Remote Web Console computer) a license key for the Data Retention Utility program product HP StorageWorks XP RAID Manager

To perform Data Retention Utility operations, you must use the Remote Web Console software, which is a Java application to be downloaded to a Remote Web Console computer. To use Remote Web Console, you must attach your Remote Web Console computer to the storage system via a LAN, and then make appropriate browser settings. To use Remote Web Console, you must enable the Data Retention Utility program product using the license key on the Remote Web Console computer. For detailed information, see the HP StorageWorks XP24000/XP20000 Remote Web Console Users Guide. You can use RAID Manager to make some Data Retention Utility settings. You can view some of the RAID Manager settings in the Data Retention Utility GUI. For details, see the HP StorageWorks XP RAID Manager Users Guide.

Data Retention Utility Functions


This section explains the functions of Data Retention Utility.

Access Attributes
To restrict read and write operations, you must assign an access attribute to each volume. Data Retention Utility enables you to assign one of the following access attributes to each volume:

XP24000/XP20000 Data Retention Utility User's Guide

Read/Write If a volume has the Read/Write attribute, open-systems hosts can perform both read and write operations on the volume. You can use storage system copy software to copy data to volumes that have the Read/Write attribute. However, if necessary, you can prevent copying data to volumes that have the Read/Write attribute. All open-systems volumes have the Read/Write attribute by default. Read Only If a volume has the Read Only attribute, open-systems hosts can perform read operations, but cannot perform write operations on the volume. You cannot use storage system copy software to copy data to volumes that have the Read Only attribute. Protect If a volume has the Protect attribute, open-systems hosts cannot access the volume. Open-systems hosts cannot perform either read or write operations on the volume. You cannot use storage system copy software to copy data to volumes that have the Protect attribute. Data Retention Utility does not allow you to assign any access attribute to: mainframe volumes volumes that are not mapped to physical devices To assign access attributes to volumes, you use Remote Web Console to start Data Retention Utility, and then edit the access attributes in the Data Retention window. For details on how to assign access attributes, see Changing the Access Attributes on page 19. While the storage administrator can set access attributes to the volumes in any CUs (Control Units) in the storage system, the storage partition administrator can set access attributes only to the volumes in CUs in the SLPR the storage partition administrator manages. Therefore, if you are a storage partition administrator and using the Data Retention window (see Figure 1 on page 15), only the CUs in your SLPR are displayed in the window. The CUs in the SLPRs which are managed by other storage partition administrators are not displayed. For detailed information on SLPR, see the HP StorageWorks XP24000/XP20000 Disk/Cache Partition Users Guide.

Data Retention Term Function


If you change the access attribute of a volume to Read Only or Protect, you will usually be prohibited from changing the access attribute to Read/Write for a certain period of time. The Data Retention window displays the words Retention Term to indicate the period during which attempts to change the access attribute to Read/Write are prohibited. You will be prompted to specify a retention term when you change the access attribute of a volume to Read Only or Protect. After you specify the retention term, you can extend the term, but cannot shorten the term. For details on how to extend the retention term, see Extending the Data Retention Term on page 20. If you need to shorten the retention term, you must ask your HP service representative to do so.

About HP StorageWorks XP Data Retention Utility Operations

Table 1 on page 9 is an example of access attributes in the window. This example shows the access attributes of the volumes 00, 01, and 02. Table 1 Access Attributes Displayed in the Window LDEV
00 01 02

Attribute
Read/Write Read Only Protect

Emulation
OPEN-V OPEN-V OPEN-V

Capacity
58.59 GB 58.59 GB 58.59 GB

S-VOL
Enable Disable Disable

Reserved
-

Retention Term
2190 days 0 days

Paths
0 0 0

Mode
Inv

In Table 1 on page 9, for example, you cannot change the access attribute of volume #01 to Read/Write in the next 2,190 days because the retention term for this volume is 2,190 days. If you need to change the access attribute of this volume to Read/Write, you must ask your HP service representative to do so.

Expiration Lock Function


You will be able to change the access attribute of a volume from Read Only to Read/Write or from Protect to Read/Write when the retention term ends. Retention Term displays 0 days when the retention term is over. In Table 1 on page 9, for example, you can change the access attribute of volume #02 to Read/Write because the retention term is over. However, if you enable expiration lock in the Data Retention window, attempts to change Read Only volumes or Protect volumes to Read/Write volumes will fail even when the retention term is over. Expiration lock is disabled when you start Data Retention Utility for the first time. To enable expiration lock, see Prohibiting Changes to Read/Write Even When the Retention Term is Over (Enabling/Disabling the Expiration Lock Function) on page 22.

S-VOL Disable Function


When storage system copy software copies data, the data on the copy destination volume (also known as the secondary volume) will be overwritten. If a volume containing important data is specified as a secondary volume by mistake, storage system copy software can overwrite important data on the volume and you could suffer loss of important data. Data Retention Utility enables you to avoid such loss of data. If you assign the S-VOL Disable attribute to a volume, storage system copy software will be unable to copy data to that volume. Also, if you assign the Read Only attribute or Protect attribute to a volume as an access attribute, any other write operations will be prohibited on that volume. For example, business application software will be unable to write data to such a volume. To prohibit storage system copy software from copying data to a volume, but do not want to prohibit other write operations to the same volume, you must ensure that the volume has the Read/Write attribute. Also, you must assign the S-VOL Disable attribute to that volume to prevent storage system copy software from copying data to the volume. For detailed information about how to do this, see Protecting Logical Volumes Against Storage System Copy Operations (Setting the S-VOL Disable Function) on page 22.

Notes :
Storage system copy software refers to HP StorageWorks XP Continuous Access Software, HP StorageWorks XP Continuous Access Journal Software, HP StorageWorks XP Business Copy Software, and HP StorageWorks XP Snapshot Software.

XP24000/XP20000 Data Retention Utility User's Guide

Secondary volumes (that is, copy destination volumes) are often referred to as S-VOLs in storage system documentation.

Reserve Function
The HP StorageWorks XP LUN Manager software enables Remote Web Console users to change LU path configurations and command device configurations. However, if you use Data Retention Utility to protect a volume, Remote Web Console users will be unable to change LU path settings and command device setting on the volume. For detailed information about how to prevent Remote Web Console users from changing the settings, see Preventing Remote Web Console Users from Configuring LU Paths and Command Devices (Setting the Reserve Function) on page 25. The Reserved column in the Data Retention window shows whether Remote Web Console users can change LU path settings and command device settings on the volume. If RAID Manager is installed on a host, you can change LU path settings and command device settings from the host.

Interoperability with Other Products and Functions


This section provides information on using Data Retention Utility with other products.

HP StorageWorks XP LUN Expansion (LUSE)


You cannot combine volumes that do not have the Read/Write attribute when you create a LUSE volume. You can, however, assign an access attribute other than Read/Write to the resulting LUSE volume. You cannot release a LUSE volume that does not have the Read/Write attribute.

HP StorageWorks XP Virtual LVI/LUN


You cannot convert volumes that do not have the Read/Write attribute into spaces. You cannot initialize customized volumes that do not have the Read/Write attribute.

RAID Manager
When you view the Data Retention window, some other user might be using RAID Manager to change the access attribute of a volume. If the RAID Manager user changes the access attribute of a volume when you view the Data Retention window, you will be unable to change the access attribute of the volume by using Data Retention Utility. Then, if you attempt to change the access attribute of the volume by using Data Retention Utility, an error occurs. If an error occurs, click File and then Refresh on the menu bar of the Remote Web Console main window, and then retry changing the access attribute of the volume.

Auto Start Products


Some program products are likely to start automatically at the time specified by the user. For example, if an HP StorageWorks XP Auto LUN Software user or an HP StorageWorks XP Performance Monitor user specifies the time for starting the monitor, the monitor will automatically start at the specified time. If any program product that can start automatically is enabled, you must do one of the following:

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About HP StorageWorks XP Data Retention Utility Operations

perform Data Retention Utility operations when the program is not running cancel the setting for the program start time

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About HP StorageWorks XP Data Retention Utility Operations

2 Preparing for Data Retention Utility Operations


This chapter explains preparation for Data Retention Utility operations.

Prerequisites and Restrictions for Data Retention Utility


Warning: Do not perform Data Retention Utility operations if any other program product is running. Warning: Do not assign an access attribute to a volume if any job is manipulating data on the volume. If you assign an access attribute to such a volume, the job will possibly end abnormally.
Volumes which you cannot change the access attribute of: Data Retention Utility does not enable you to change the access attribute of the following volumes: volumes that do not have any of the following emulation types (such as mainframe volumes): OPEN-3, OPEN-8, OPEN-9, OPEN-E, OPEN-K, OPEN-L, and OPEN-V volumes that do not exist volumes that are configured as command devices volumes that are specified as Continuous Access S-VOLs* volumes that are specified as Continuous Access Journal S-VOLs* or journal volumes volumes that are specified as Business Copy S-VOLs* volumes that are specified as S-VOL of Snapshot XP* volumes that are reserved for the Auto LUN function pool volumes virtual volumes S-VOLs of HP StorageWorks XP Snapshot NOTE: You may change access attribute depending on the pair status. For details, see the corresponding documents.

Installing and Uninstalling Data Retention Utility


You need to install Data Retention Utility using a license key to perform the Data Retention Utility operations on the Remote Web Console computer. To install the Data Retention Utility license key: 1. Start the Remote Web Console Java application for the desired storage system. For instructions, see the HP StorageWorks XP24000/XP20000 Remote Web Console Users Guide.

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2.

Enable the Data Retention Utility options on the Remote Web Console computer and on each storage system. For instructions, see the HP StorageWorks XP24000/XP20000 Remote Web Console Users Guide.

For details about these instructions and details on how to uninstall Data Retention Utility, see the HP StorageWorks XP24000/XP20000 Remote Web Console Users Guide.

Starting Data Retention Utility


This section describes how to start the Data Retention Utility software. CAUTION: Do not perform Data Retention Utility operations if any other program product is running. To start the Data Retention Utility software: 1. Log on to the SVP (Service Processor) to open the Remote Web Console main window. For detailed information, see the HP StorageWorks XP24000/XP20000 Remote Web Console Users Guide. To assign access attributes, you must use a user account that has the write permission. If you use a user account that does not have the write permission, you will be able to view access attributes but will be unable to assign access attributes. Select Go, Data Retention, and then Data Retention from the menu bar of the Remote Web Console main window. The Data Retention window appears (see Figure 1 on page 15. Change to Modify mode. If you are going to implement any changes for Data Retention Utility, you must be in Modify mode. If you are in View mode, you can look at access attributes in the Data Retention window, but cannot implement any changes. For detailed information on user accounts or Modify mode, see the HP StorageWorks XP24000/XP20000 Remote Web Console Users Guide.

2.

3.

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Preparing for Data Retention Utility Operations

3 Using the Data Retention Utility GUI


This chapter describes the various elements of the Data Retention Utility graphical user interface: Data Retention Window on page 15 This chapter describes only the Data Retention Utility window and associated dialog boxes. For general information on XP Remote Web Console features, see the HP StorageWorks XP24000/XP20000 Remote Web Console User's Guide.

Data Retention Window


The Data Retention window (Figure 1 on page 15) appears when you start Data Retention Utility. This window is the starting point for all Data Retention Utility operations. To open the Data Retention Utility window, on the menu bar of the Remote Web Console main window click Go, then Data Retention, and the Data Retention.

Figure 1 The Data Retention Window Table 2 Data Retention Window Item
LDKC

Description
Select the LDKC (00 or 01) that contains the desired CU group(s).

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Item

Description
Select the CU group that contains the desired CU(s). Choose from the following CU groups: 00-3F

CU Group

40-7F 80-BF C0-FE The tree shows the list of CUs. Select the CU that contains the desired LDEV(s). The individual LDEVs in the CU group appear in the Volume list.

Tree

The tree displays only the CUs of the volumes to which the user can set access attribute. Therefore, when a partitioned-storage administrator is using the tree, the tree displays only the CUs of the SLPR that the partitioned-storage administrator manages. See Volume List on page 16. The target of the operation or the name of the operation is displayed after the colon (:). When no operation is performed, No Operation is displayed. In the lower right corner of the Data Retention window, icons for each of the three types of attributes are displayed with the number of volumes assigned these parameters.

Volume list Operation

Volume Icons

Indicates a volume that has the Read/Write attribute. Indicates a volume that has the Read Only attribute. Indicates a volume that has the Protect attribute.

Lets you implement enhanced volume protection. When you enable the Expiration Lock, attempts to change access attribute from Read Only or Protect to Read/Write will fail even after the retention term is over. The status of the Expiration Lock is displayed in two combinations of the settings. When you start the Data Retention Utility for the first time, Disable -> Enable is displayed as the system default. Expiration Lock Disable -> Enable: When this button is displayed, expiration lock is disabled. You can change the access attribute to Read/Write when the retention term is over (that is, when Retention Term displays 0 days). If you click the Disable -> Enable button, expiration lock will be enabled, and the button will change to Enable -> Disable Enable -> Disable: When this button is displayed, expiration lock is enabled. You cannot change the access attribute to Read/Write, even when the retention term is over (that is, even when Retention Term displays 0 days). If you click the Enable -> Disable button, expiration lock will be disabled, and the button will change to Disable -> Enable. Apply Cancel This button applies settings in the Data Retention window to the storage system. This button discards setting changes made before Apply is clicked.

Volume List
The volume list appears in the right area of the Data Retention window when you select a CU in the tree. The volume list displays a list of volumes in the specified CU and enables you to find the access attribute of each volume. If two or more volumes are combined into a LUSE volume, Data Retention Utility displays the top LDEV, but does not display other LDEVs (other volumes) that are combined into the LUSE volume. For example, if three volumes 03, 04, and 05 in the CU 01 are combined into a LUSE volume, the volume list in the Data Retention window displays the volume number 03, but does not display 04 and 05. To view

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Using the Data Retention Utility GUI

all volumes that form a LUSE volume, see Viewing a List of Logical Volumes Combined into a LUSE Volume on page 26. Table 3 Volume List Details Item Description
Displays volume numbers with the following icons : LDEV Indicates a volume that has the Read/Write attribute. Indicates a volume that has the Read Only attribute.

Indicates a volume that has the Protect attribute. Notes: If # is displayed to the right of a volume number, the volume is an external volume. If V is displayed to the right of a volume number, the volume is a virtual volume. If X is displayed to the right of a volume number, the volume is a virtual volume for XP Thin Provisioning Software. If two or more volumes are combined into a LUSE volume, the Data Retention Utility considers the combined volumes as a single unit. Indicates the access attribute of each volume. These values can also be assigned using RAID Manager. Displays volume emulation types. If an asterisk and a number appear to the right of an emulation type, the volume is a LUSE volume. For example, OPEN-V*36 indicates a LUSE volume in which 36 volumes are combined. Displays the capacity (in gigabytes) of each volume; this value is shown to two decimal places. Indicates whether the volume can be specified as a secondary volume (S-VOL), which is a copy destination volume for storage system copy operations (for example, XP Business Copy Software, XP Continuous Access Software). You can also use RAID Manager to specify whether each volume can be used as a secondary volume. Indicates by a hyphen or the letters RAID Manger which tools can be used to set the LU path settings and command device settings.

Attribute

Emulation Capacity

S-VOL

Reserved

A hyphen (-) indicates that RAID Manager and Remote Web Console can be used to make LU path settings and command device settings. LUN Manager is required when you use Remote Web Console to make these settings. RAID Manager indicates that RAID Manager can be used to make LU path settings and command device settings, but Remote Web Console cannot be used to do so. Displays the period (in days) when you are prohibited from changing access attribute to Read/Write. For example, if 500 days is displayed, attempts to change access attribute to Read/Write are prohibited in the next 500 days. If Unlimited is displayed, the retention term is extended indefinitely. If the retention term is 0 days, you can change access attribute to Read/Write. During the retention term, you can change Read Only to Protect, or vice versa.

Retention Term

Caution: Using Data Retention Utility, you can extend the retention term of the volume, but cannot shorten the retention term. For details on how to extend the retention term, see Extending the Data Retention Term on page 20. If you need to shorten the retention term, you must ask your HP service representative to do so.
Displays the number of LU paths to each volume.

Paths

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Item

Description
Displays the mode that the RAID Manager user assigns to the volume. Zer indicates that Zero Read Cap mode is assigned to the volume. If the Read Capacity command (which is a SCSI command) is issued to a volume in Zero Read Cap mode, it will be reported that the capacity of the volume is zero.

Mode

Inv indicates that Invisible mode is assigned to the volume. If the Inquiry command (which is a SCSI command) is issued to a volume in Invisible mode, it will be reported that the volume does not exist. Therefore, the hosts will be unable to recognize the volume. Zer/Inv indicates that both Zero Read Cap mode and Invisible mode are assigned to the volume. - (a hyphen) indicates that no mode is assigned by RAID Manager to the volume.

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4 Performing Data Retention Utility Operations


This chapter explains the following Data Retention Utility operations: Changing the access attributes (see Changing the Access Attributes on page 19) Extending the data retention term (see Extending the Data Retention Term on page 20) Prohibiting changes to Read/Write even when the retention term is over (enabling/disabling the expiration lock function) (see Prohibiting Changes to Read/Write Even When the Retention Term is Over (Enabling/Disabling the Expiration Lock Function) on page 22) Protecting logical volumes against storage system copy operations (setting the S-VOL Disable function) (see Protecting Logical Volumes Against Storage System Copy Operations (Setting the S-VOL Disable Function) on page 22) Preventing Remote Web Console users from configuring LU paths and command devices (setting the reserve function) (see Preventing Remote Web Console Users from Configuring LU Paths and Command Devices (Setting the Reserve Function) on page 25) Viewing a list of logical volumes combined into a LUSE volume (see Viewing a List of Logical Volumes Combined into a LUSE Volume on page 26)

Changing the Access Attributes


To change the access attributes of volumes and apply the changes to the storage system, take the following steps:

Important:
If you change the access attribute of a volume to Read Only or Protect, you will usually be prohibited from changing the access attribute to Read/Write for a certain period of time. The Data Retention window displays the words Retention Term to indicate the period during which attempts to change the access attribute to Read/Write are prohibited. If you need to change the access attribute to Read/Write during the retention term, you must ask your HP service representative to do so. If you change the access attribute of a volume to S-VOL Disable, storage system copy software will be unable to copy data to the volume. To change access attributes of one or more volumes: 1. 2. 3. 4. 5. Ensure that you are in Modify mode. For detailed information, see the HP StorageWorks XP24000/XP20000 Remote Web Console Users Guide. In the Data Retention window (Figure 1 on page 15), select an LDKC number from the LDKC drop-down list. From the CU Group drop-down list, select a group to which a CU belongs. The tree displays a list of CUs in the specified CU group. Select a CU from the tree. The volume list displays a list of volumes in the specified CU. Select and right-click a volume whose access attribute you want to change.

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You may select multiple volumes. 6. Select Attribute in the pop-up menu, and then select the desired access attribute from the submenu (Figure 2 on page 20). If you select Read Only or Protect, you must also take the following steps: a. In the Term Setting dialog box (Figure 4 on page 21), enter the desired retention term. To protect the volume indefinitely, select Unlimited. Note: If you select Unlimited, you will need to ask your HP service representative to change the retention term when you want to change it. b. Select OK to close the Term Setting dialog box. The volume is displayed in blue and italics when the access attribute changes. The volume icon also changes when the access attribute changes. To change the access attribute of other volumes, repeat this step (see Figure 3 on page 20). 7. To change the access attributes of volumes in another CU, repeat steps 2 through 6. If not, go to the next step. Note: The settings in the window have not been applied to the storage system. To apply the settings, click Apply in the Data Retention window. A message appears and asks if you want to apply the settings to the storage system. Click OK. The settings are applied to the storage system.

8. 9.

Figure 2 Using Pop-up Commands to Change the Access Attribute (Step 1)

Figure 3 Using Pop-up Commands to Change the Access Attribute (Step 2)

Extending the Data Retention Term


If you change the access attribute of a volume to Read Only or Protect, you will usually be prohibited from changing the access attribute to Read/Write for a certain period of time. The Data Retention window displays the words Retention Term to indicate the period during which you are prohibited from changing the access attribute to Read/Write. The following procedure enables you to extend the retention term.

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Performing Data Retention Utility Operations

Important: Data Retention Utility does not enable you to shorten the retention term. To shorten the retention term, you must ask your HP service representative to do so.
To extend the retention term of a volume: 1. Ensure that you are in Modify mode. For detailed information, see the HP StorageWorks XP24000/XP20000 Remote Web Console Users Guide. In the Data Retention window (Figure 1 on page 15), select an LDKC number from the LDKC drop-down list. From the CU Group drop-down list, select a group to which a CU belongs. The tree displays a list of CUs in the specified CU group. Select a CU from the tree. The volume list displays a list of volumes in the specified CU. The volume list displays the Retention Term column. Select and right-click the desired volume, and select Retention Term from the pop-up menu to open the Term Setting dialog box (Figure 4 on page 21). In the Term Setting dialog box, specify the retention term. To extend the retention term indefinitely, select Unlimited.

2. 3. 4.

5. 6.

Note: If you select Unlimited, you will need to ask your HP service representative to change the retention term when you want to change it.
7. Select OK to close the Term Setting dialog box. The settings that you have made are displayed in blue and italics. Note: The settings have not been applied to the storage system. To apply the settings, click Apply in the Data Retention window. A message appears and asks if you want to apply the settings to the storage system. Click OK. The settings are applied to the storage system.

8. 9.

Term Setting Dialog Box


The Term Setting dialog box (Figure 4 on page 21) enables you to specify a retention term, which is the period during which attempts to change the access attribute to Read/Write are prohibited.

Figure 4 Term Setting Dialog Box The Term Setting dialog box displays the following items: Term: The following boxes enable you to specify a retention term. The years box enables you to specify the number of years within the range of 0 to 60. Note that Data Retention Utility counts one year as 365 days, whether or not the year is a leap year. The days box enables you to specify the number of days within the range of 0 to 21900.

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For example, if 10 years 5 days or 0 years 3655 days is specified, the access attribute of the volume cannot be changed to Read/Write during the next 3,655 days. Unlimited: This button extends the retention term indefinitely. OK: This button closes the Term Setting dialog box and applies the settings in the Term Setting dialog box to the Data Retention window. Note that this button does not apply the settings to the storage system. To apply the settings to the storage system, you must click Apply in the Data Retention window. Cancel: This button discards the settings in the Term Setting dialog box and closes the Term Setting dialog box.

Prohibiting Changes to Read/Write Even When the Retention Term is Over (Enabling/Disabling the Expiration Lock Function)
If you follow the procedure below, none of the Read Only volumes and Protect volumes can be changed to Read/Write volumes, even after the retention term ends. To prohibit attempts to change the access attribute to Read/Write even when the retention term is over: 1. Ensure that you are in Modify mode. For detailed information, see the HP StorageWorks XP24000/XP20000 Remote Web Console Users Guide. In the Data Retention window (Figure 1 on page 15), locate the button that is displayed to the right of Expiration Lock. If the button is Disable -> Enable, go to the next step. If the button is Enable -> Disable, you do not need to follow the rest of this procedure because attempts to change the access attribute to Read/Write are already prohibited. Select Disable -> Enable. A message appears and asks if you want to apply the settings to the storage system. Click OK. The button changes to Enable -> Disable, and then expiration lock is enabled. When expiration lock is enabled, the access attributes of volumes cannot be changed to Read/Write even after the retention term ends.

2.

3. 4.

Notes: If you disable expiration lock, the access attribute can be changed to Read/Write after the retention term ends. To disable expiration lock, click Enable -> Disable to the right of Expiration Lock. Sometimes nothing happens when you click Disable -> Enable or Enable -> Disable. To get out of this situation, see General Troubleshooting on page 29.

Protecting Logical Volumes Against Storage System Copy Operations (Setting the S-VOL Disable Function)
Assigning the Read Only or Protect attribute is one of the ways to prevent data in a volume from being overwritten by storage system copy software. Volumes having the Read Only or Protect attribute are protected against these copy operations, but are also protected against any other form of write operations.

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Performing Data Retention Utility Operations

To protect a volume only against storage system copy operations, you must ensure that the volume has the Read/Write attribute and then follow the procedure in Preventing a Read/Write Volume from Becoming a Secondary Volume on page 23 to assign the S-VOL Disable attribute to the volume. This procedure enables you to prohibit a volume from being specified as a secondary volume (that is, a copy destination volume) for storage system copy operations. To allow the volume to be specified as a secondary volume (that is, a copy destination volume), you must ensure that the volume has the Read/Write attribute and then follow the procedure in Specifying a Read/Write Volume as a Secondary Volume on page 24.

Preventing a Read/Write Volume from Becoming a Secondary Volume


To prevent a Read/Write volume from being specified as a secondary volume: 1. Ensure that you are in Modify mode. For detailed information, see the HP StorageWorks XP24000/XP20000 Remote Web Console Users Guide. In the Data Retention window (Figure 1 on page 15), select an LDKC number from the LDKC drop-down list. From the CU Group drop-down list, select a group to which a CU belongs. The tree displays a list of CUs in the specified CU group. Select a CU from the tree. The volume list displays a list of volumes in the specified CU. Look at the S-VOL column of the volume list to find whether volumes can be specified as secondary volumes. The S-VOL column displays Enable if the volume can be specified as a secondary volume. The S-VOL column displays Disable if the volume cannot be specified as a secondary volume. Select and right-click the desired volume, and select S-VOL and then Disable from the pop-up menu. The volume is displayed in blue and italics (Figure 5 on page 24). To prevent other volumes from being specified as a secondary volume, repeat steps 2 through 5. If not, go to the next step.

2. 3. 4.

5.

6.

Note: The settings have not been applied to the storage system.
7. 8. To apply the settings, click Apply in the Data Retention window. A message appears and asks if you want to apply the settings that you have made. Click OK. The settings are applied to the storage system. In some XP software manuals, S-VOL Disable refers to the status which Disable is displayed in the S-VOL column in the Data Retention window.

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Figure 5 Preventing a Logical Volume from being Specified as a Secondary Volume

Specifying a Read/Write Volume as a Secondary Volume


To allow a Read/Write volume to be specified as a secondary volume (that is, a copy destination volume): 1. Ensure that you are in Modify mode. For detailed information, see the HP StorageWorks XP24000/XP20000 Remote Web Console Users Guide. In the Data Retention window (Figure 1 on page 15), select an LDKC number from the LDKC drop-down list. From the CU Group drop-down list, select a group to which a CU belongs. The tree displays a list of CUs in the specified CU group. Select a CU from the tree. The volume list displays a list of volumes in the specified CU. Look at the S-VOL column of the volume list to find whether volumes can be specified as secondary volumes. The S-VOL column displays Enable if the volume can be specified as a secondary volume. The S-VOL column displays Disable if the volume cannot be specified as a secondary volume. Select and right-click the desired volume, and select S-VOL and then Enable from the pop-up menu. The volume is displayed in blue and italics (Figure 6 on page 25). To allow other volumes to be specified as a secondary volume, repeat steps 2 through 5. If not, go to the next step.

2. 3. 4.

5.

6.

Note: The settings have not been applied to the storage system.
7. 8. To apply the settings, click Apply in the Data Retention window. A message appears and asks if you want to apply the settings that you have made. Click OK. The settings are applied to the storage system. In some XP software manuals, S-VOL Disable refers to the status which Disable is displayed in the S-VOL column in the Data Retention window.

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Performing Data Retention Utility Operations

Figure 6 Allowing a Logical Volume to be Specified as a Secondary Volume

Preventing Remote Web Console Users from Configuring LU Paths and Command Devices (Setting the Reserve Function)
If you perform the following operation, all the Remote Web Console users (including you) will be unable to make LU path settings and command device settings on the specified volume. Note that, if RAID Manager is installed on a host, the host can be used to make LU path settings and command device settings on the volume. To prevent Remote Web Console users from making LU path settings and command device settings: 1. Ensure that you are in Modify mode. For detailed information, see the HP StorageWorks XP24000/XP20000 Remote Web Console Users Guide. In the Data Retention window (Figure 1 on page 15), select an LDKC number from the LDKC drop-down list. From the CU Group drop-down list, select a group to which a CU belongs. The tree displays a list of CUs in the specified CU group. Select a CU from the tree. The volume list displays a list of volumes in the specified CU. If the Reserved column displays a hyphen (-), Remote Web Console users can change LU path settings and command device settings on the volume. If the Reserved column displays RAID Manager, Remote Web Console users cannot change LU path settings and command device settings on the volume. When this column displays RAID Manager, RAID Manager is required to make LU path settings and command device settings on the volume. Check the Reserved column for volumes indicated by a hyphen, and then select and right-click the desired volume, and select Reserved and then Set from the pop-up menu. The Reserved column displays RAID Manager for the selected volume. The volume is displayed in blue and italics. To prevent Remote Web Console users from configuring other volumes, repeat steps 2 through 5. If not, go to the next step. Note: The settings have not been applied to the storage system. To apply the settings, click Apply in the Data Retention window. A message appears and asks if you want to apply the settings that you have made. Click OK. The settings are applied to the storage system.

2. 3. 4.

5.

6.

7. 8.

Tip: To permit Remote Web Console users to make LU path settings and command device settings on a volume, look for volumes displayed by RAID Manager in the Reserved column, select and right-click

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the desired volume, and then select Reserved and Release from the pop-up menu. Finally, confirm that the Reserved column displays a hyphen (-), and then click Apply. If you need to release a volume, call HP technical support.

Viewing a List of Logical Volumes Combined into a LUSE Volume


LUN Expansion (LUSE) combines two or more volumes to form a LUSE volume. If volumes are combined into a LUSE volume in your storage system, the Data Retention window (Figure 1 on page 15) does not display all the combined volumes, but displays only the top LDEV. To display all the volumes combined into a LUSE volume, follow the procedure below. The top LDEVis the volume whose LDEV number is the smallest of all the volumes combined into a LUSE volume. For detailed information about LUSE volumes, see the HP StorageWorks XP24000/XP20000 LUN Expansion Users Guide. To view a list of volumes combined into a LUSE volume: 1. Ensure that you are in Modify mode. For detailed information, see the HP StorageWorks XP24000/XP20000 Remote Web Console Users Guide.

Note: If you are in View mode, you will be unable to finish this procedure.
2. In the Data Retention window (Figure 1 on page 15), locate a LUSE volume. To locate a LUSE volume, look at the Emulation column of the volume list. If the volume is a LUSE volume, an asterisk (*) and a number appear to the right of the emulation type. For example, OPEN-V*3 indicates a LUSE volume consisting of three OPEN-V volumes. Select and right-click the LUSE volume. Next, select Volume Detail from the pop-up menu. The Volume Detail dialog box (Figure 7 on page 27) appears. This dialog box displays all the volumes combined into the same LUSE volume. View the dialog box contents and then click OK to close the dialog box.

3.

4.

Volume Detail Dialog Box


The Volume Detail dialog box (Figure 7 on page 27) enables you to view a list of volumes combined into a LUSE volume. For detailed information about LUSE volumes, see the HP StorageWorks XP24000/XP20000 LUN Expansion Users Guide.

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Performing Data Retention Utility Operations

Figure 7 The Volume Detail Dialog Box The Volume Detail dialog box displays the following items: LDKC:CU:LDEV: This column lists the LDKC number, CU number, and LDEV number (volume number) of volumes combined into a LUSE volume. S-VOL: This column indicates whether each volume can be specified as a copy destination volume (that is, a secondary volume) for storage system copy operations. Enable appears if the volume can be specified as a copy destination volume. Disable appears if the volume cannot be specified as a copy destination volume. Close: This button closes the Volume Detail dialog box.

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Performing Data Retention Utility Operations

5 Troubleshooting
This chapter explains troubleshooting problems with Data Retention Utility.

General Troubleshooting
If an error occurs with Data Retention Utility, the Error Detail dialog box appears (see Figure 8 on page 30). The Error Detail dialog box displays error locations and error messages. For information about how to remove errors, see the HP StorageWorks XP24000/XP20000 Remote Web Console Error Codes. Table 4 on page 29 lists possible problems with Data Retention Utility operations and probable solutions to the problems. Table 4 Troubleshooting Data Retention Utility Problems Probable Causes and Solutions
If volumes are combined into a LUSE volume, the volume list displays only the top LDEV of the combined volumes. To view all the volumes combined into a LUSE volume, see Viewing a List of Logical Volumes Combined into a LUSE Volume on page 26 and follow the instructions in that section. You have been making changes in the Data Retention window, but the changes have not been applied to the storage system. The changes you have been making are displayed in blue and italics. If you cannot find the changes, scroll the volume list up and down. If you still cannot find the changes, select another CU from the tree and then scroll the volume list up and down. If changes are found, do one of the following: Click Apply to apply the changes to the storage system. Click Cancel to discard the changes. The volume is protected by the Read Only attribute. A write failure is reported as an error message. The volume is protected by the Protect attribute. Read (or write) failure is reported as an error message.

You cannot find some volumes in the volume list of the Data Retention window.

The Disable -> Enable button or the Enable -> Disable button to the right of Expiration Lock is grayed out. Nothing happens when you click the button.

Open-systems hosts cannot read from or write to a volume.

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Problems

Probable Causes and Solutions


The volume is protected by the Read Only attribute. A write failure is reported as a Write Inhibit condition. The volume is protected by the Protect attribute. Read (or write) failure is reported as a cc=3 condition.

Mainframe hosts cannot read from or write to a volume.

Error Detail Dialog Box

Figure 8 Error Detail Dialog Box The Error Detail dialog box displays the following items: Location: This column indicates where errors occur. If an error occurs with a volume, this column displays the LDKC number, CU number, and LDEV number (volume number). Error Message: This column displays the error message. For information about how to remove errors, see the HP StorageWorks XP24000/XP20000 Remote Web Console Messages. Close: This button closes the Error Detail dialog box. The Error Detail dialog box does not display Remote Web Console error messages. To find information about Remote Web Console errors and the solutions, see the HP StorageWorks XP24000/XP20000 Remote Web Console Users Guide.

Calling HP Technical Support


If you need to call HP technical support, be sure to provide as much information about the problem as possible, including the circumstances surrounding the error or failure, the exact content of any messages displayed on the Remote Web Console computer, and the severity levels and reference codes of the R-SIMs on the R-SIM panel. For worldwide technical support information, see the HP support website: http://www.hp.com/support

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Troubleshooting

6 Support and Other Resources


Related Documentation
HP HP HP HP HP StorageWorks StorageWorks StorageWorks StorageWorks StorageWorks XP24000 Disk Array Owners Guide XP20000 Disk Array Owners Guide XP24000/XP20000 Remote Web Console Users Guide XP RAID Manager User's Guide XP24000/XP20000 LUN Expansion User's Guide

You can find related HP StorageWorks documents from the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals. In the Storage section, click Storage Software and then select the product.

Conventions for Storage Capacity Values


HP XP storage systems use the following values to calculate physical storage capacity values (hard disk drives): 1 KB (kilobyte) = 1,000 bytes 1 MB (megabyte) = 1,0002 bytes 1 GB (gigabyte) = 1,0003 bytes 1 TB (terabyte) = 1,0004 bytes 1 PB (petabyte) = 1,0005 bytes HP XP storage systems use the following values to calculate logical storage capacity values (logical devices): 1 KB (kilobyte) = 1,024 bytes 1 MB (megabyte) = 1,0242 bytes 1 GB (gigabyte) = 1,0243 bytes 1 TB (terabyte) = 1,0244 bytes 1 PB (petabyte) = 1,0245 bytes 1 block = 512 bytes

HP Technical Support
For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information:

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Product model names and numbers Technical support registration number (if applicable) Product serial numbers Error messages Operating system type and revision level Detailed questions

Subscription Service
HP recommends that you register your product at the Subscribers Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources.

HP Websites
For additional information, see the following HP websites: http://www.hp.com http://www.hp.com/go/storage http://www.hp.com/support/manuals

Documentation Feedback
HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to storagedocsFeedback@hp.com. All submissions become the property of HP.

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Support and Other Resources

A Acronyms and Abbreviations


Table 5 Acronyms and Abbreviations
CU I/O ID GB KB LAN LDEV LDKC LU LUN LUSE MB PB S-VOL SLPR SVP VMA control unit input/output identification gigabytes kilobytes local-area network logical device logical disk controller logical unit logical unit number LU Size Expansion megabytes petabytes secondary volume storage logical partition service processor volume management area

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34

Acronyms and Abbreviations

Index
A
access attributes changing, 19 example, 9 restrictions , 13 Attribute command, 20 Auto LUN notes for users, 10

I
icon, 17

L
LDKC, 15 LUN Expansion notes for users, 10 LUSE notes for users, 10 viewing volumes combined, 26

C
cc=3 condition, 30 conventions storage capacity values, 31 CU Group, 16

P
Performance Monitor notes for users, 10 Protect attribute, 8

D
Data Retention window, 15 dialog boxes Error Detail dialog box, 30 Term Setting dialog box, 21 Volume Detail dialog box, 27 Disable command (in the S-VOL menu), 23 document related documentation, 31 documentation HP website, 31 providing feedback, 32

R
RAID Manager, 18 notes for users, 10 Read Only attribute, 8 Read/Write attribute, 8 related documentation, 31 Release command (in the Reserved menu), 26 reserved, 10 Reserved menu, 25 retention term, 8, 17, 19, 20

E
emulation types, 13 Enable command (in the S-VOL menu), 24 Error Detail dialog box, 30 expiration lock, 9 expiration lock, 22

S
S-VOL, 10 S-VOL Disable, 9 secondary volume, 9 Set command (in the Reserved menu), 25 starting Data Retention Utility, 14 storage capacity values conventions, 31 storage system copy software, 22 storage system copy software, 9 storage systems supported models, 7 Subscriber's Choice, HP, 32

H
help obtaining, 31 HP technical support, 31

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T
technical support, 32 HP, 30, 31 Term Setting dialog box, 21 top LDEV, 26 troubleshooting, 29

V
Virtual LVI/LUN notes for users, 10 Volume Detail command, 26 Volume Detail dialog box, 27 volume emulation types, 13 Volume List, 16

W
websites HP, 32 HP Subscriber's Choice for Business, 32 product manuals, 31 windows Data Retention window, 15 Write inhibit condition, 30 write permission, 14

36

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