Transitioning Your Existing Solutions to Mobile Devices

Moderated by:

Anshu Agarwal
Vice President of Marketing Keynote Systems

Panelists: Stefan Andreasen

CTO & Founder, Kapow Software

Vasyl Mylko
R&D Director, SoftServe

David Abramson
Director, Product Management, LogiXML

Eileen Boerger
President, Agilis Solutions
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Transitioning Your Existing Solutions to Mobile Devices

CASE STUDIES
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Legacy Applications: The API Roadblock

Mobilizing existing applications is impossible without APIs

MEAP (Mobile Enterprise Application Platform)

Native App

Source: Kapow Software

Kapow Software Enables Mobile Banking

1. Login
Thin mobile front-end

3. Return Balance

2. Access Balance

Kapow Katalyst Web Services

Source: Kapow Software
5

Your Mobile wallet for gift/rewards card

API enabling 100s of business partner web apps

NOAPI API

Source: Kapow Software

CASE STUDY: MOBILIZATION OF SALES PROCESS

Answer BENEFITS No. We have adopted mobility as many years 1. Do you have any success metrics for mobile app? ago we would adopt PC and spreadsheets Question 2. Percentage of top sellers using mobile app? 3. Reduction in call center (before and after numbers)? 4. Sales results? 5. Other metrics of successful measurable outcomes? 95% of top sellers use mobile app Reduction by 10 FTE Increased significantly They (sellers) love it!

THE NEED FOR MOBILIZATION

THE NEED FOR MOBILIZATION business challenges 1.Loosing workforce 2.Complicated geo planning 3.Assignment collisions for sale reps 4.Long delay between the sale and installation 5.Assignment collisions for technicians 6.Expensive call center

NATIVE APP

NATIVE APP

MOBILE WEB

Key challenges: Replace existing, legacy BI Selfservice Reporting, Dashboard systems Distribute data and reports to a large group (14K) of potential users Provide access across the widest variety of devices, with minimal effort.

Source: LogiXML

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Source: LogiXML

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Key Results: Track assets from anywhere on any device Bring data from multiple systems directly to thousands of users Interactive reports, menus, Availability graphs, catalog search And more Getting the application onto a wide variety of mobile devices quickly, with minimal development effort, and without having to use an app store is a tremendous value and convenience to IT and our students.

Source: LogiXML

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Client Need and Results Client

Leading provider of fully integrated photo processing solutions and social media services for digital photo labs, commercial printers and fulfillment centers

Business need
Large European client required solution with an integrated mobile client for photo processing and ordering Did not have resources or expertise to develop mobile app

Results
Developed mobile client for iOS and Android platforms Initial product released 9-2011
Source: Agilis Solutions 17

Mobile Client

Select images

Edit Images

Shopping Cart Flow

Key Features Order processing and image processing Select images to process or take a picture from mobile camera Crop images, rotate images, compose multi images See image on the 3D object (cup, TShirt, mouse pad,)
18 Source: Agilis Solutions

Transitioning Your Existing Solutions to Mobile Devices

LESSONS LEARNED
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Leasons learned
Reuse your legacy rather than rewrite
Project took 3 months to complete and is now serving 5000 simultaneous banking customers 24/7

User experience is equal to succcess

Integrated to hundreds of external applications in order to deliver their customers one-stop-shopping experience

Mobilization is urgent, you cannot wait

Students were moving quickly from laptops to mobile. Needed mobilization of student apps in weeks not years.
Source: Kapow Software 20

WISH TO KNOW: BACK-END

Getting Started with Mobile

Leverage existing web data visuals, reports, dashboards Clearly define data requirements for performance, drill-down and write-back Utilize technology tools to quickly transition to HTML5, CSS3

Source: LogiXML

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Development Challenges
Challenge
Development technology choice

Considerations
Chose to work with SDKs of native OS platforms Multi-threading not available at the time on framework client wanted to use Working with several large photos at a time Required choosing 32 photos at a time (cropping, page placement, captions, image, etc) iOS 3.x, 4.x and now 5 for iPhone and iPad Android for specific devices (Xoom, Samsung, ) Device-specific Android (2.1, 2.2, 3.0, 3.1) Testing of multiple Android devices Look and feel tailored to each form factor (what works on Tablet may not be suitable for SmartPhone) Look and feel, language support, forms of addresses, Keeping up with updates to OS versions Compatibility testing

Framework vs Native OS

Device memory constraints Multiple platform development

iOS, Android Smartphones, Tablets

SmartPhone vs Tablet form factor Internationalization/Localization On-going support of mobile apps

Source: Agilis Solutions

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Panelists: Stefan Andreasen

CTO & Founder, Kapow Software

Vasyl Mylko
R&D Director, SoftServe

David Abramson
Director, Product Management, LogiXML

Eileen Boerger
President, Agilis Solutions
24