LTE Project Management Process Mapping

Phases

Program Management

Design & Planning

Implementation

Integration

Testing

Operations & Optimization

Project Close Out

Key Activities

Project Schedule Project SOW Risk Mgment Plan Com. Mgmnt Plan Financial Mgnt Plan Governance Model

Gather Requirements Site Readiness & Prep. High Level Architecture High Level Design Low Level Design Test Object List

EF&I (Rack+Stack) Configuration Basic Testings

Execute Integration Plan Integrate all Cisco Gear Integrate non Cisco HW Integrate Customer Gear

Execute Unit Test Execute Inter-Op Test Conduct Network Test Conduct Services Test Conduct End-to-End Test

FOA CFS, Site, Execute Define Migration Develop Training Reqs. Formulate Support Plan

Project Schedule Project SOW Risk Mgment Plan Com. Mgmnt Plan Financial Mgnt Plan

Deliverables

Program Mgnt. Plan

High Level Design Doc Low Level Design Doc Test Object List Doc Integration Plan

Implementation Document

Systems Integration Doc

Final Test Results Document

FOA Plan Migration Plan Training Plan Support Plan

Program Mgnt. Plan

Dependencies

Signed Customer SOW

Detailed Customer Req. (Business & Technical)

Detailed Design Doc (Cisco & Non Cisco)

Detailed E2E Integration Plan (Cisco & NonCisco)

Detailed E2E Testing Plan

Detailed Support Plan

Customer Acceptance

LTE Program Management Phase

Scope & Schedule

Review Signed Customer SOW

Review Historical Project Data

Create Initial Project Schedule

Assemble Project

Develop Project Charter

Formalize Master Project Schedule/ PMP

Communicatio Governance, ns & Vendor Risk & Finan.

Define Governance Model

Identify Potential Project Risk

Create Preliminary RAID Tracker

Review Project Budget & Update OP

Create Initial MPP/CPC Site

Update Master Project Schedule/ PMP

Define Comm. Needs. Create Comm. Matrix

Create Detailed RACI Matrix with Vendors in Mind

Review HL RACI Matrix with Partners

Formalize Project Staffing Plan

Finalize Communications Plan

Update Master Project Schedule/ Plan

Project KickOff

Create Initial Draft for Internal Project Kick-Off

Hold Internal Project Kick-Off Meeting

Schedule/Confirm Customer Kick-Off Meeting

Update Project Kick-Off Doc. For Customer Meeting

Hold Customer Kick-Off Meeting

Develop Initial CDR Framework

LTE Design and Planning Phase

Requirements Gathering

Schedule Follow up Req. Gathering Meeting with Customer

Define CSF/TOL

Develop Customer Requirements Document

Review CRD Internally with Partners

Review CRD with Customer & Update base on Recommendations

Finalize CRD with Customer Approval

Site Readiness

Schedule & Review Site Requirements with Customer

Execute Site Survey along with Partners/ Customers

Develop & Review Site Readiness Report

Confirm & Finalize Site Readiness

Design

Create HLD, Integration Req. LTE/EPC

Review & Update HLD with Rec. from Customer/ Partners

Finalize HLD + Secure Customer Approval

Create LLD, Network, Apps, & Call Flows

Review & Update LLD with Rec. form Customer/ Partners

Finalize LLD with Customer Approval

LTE Implementation Phase

EF&I

Carefully Review BOM with ProjectTeam

Schedule/Confirm EF&I dates with Customer/ Partners

Compare BOM with Equipment on site

Execute EF&I Rack/Stack/Power

Conduct Basic Install/ Functionality Tests

Document Install Test Results/ Pictures/etc

Configuration

Ready Network Devices for Configuration

Apply Configurations to Network Devices

Conduct Base Testing

Update NIP with Config Specifics

General

Clean up Customer Site

Schedule Customer Walk Through

Deliver Document (Photos, Test Results, etc.)

LTE Integration Phase

Planning

Update Systems Integration Plan

Schedule a half day Systems Integration Workshop

Conduct Systems Integration Workshop

Create Detailed Plan of SI Activities

Update SI Plan and Gain Approval

Integrate Non- Integrate Cisco Cisco Gear Gear

Review and Update Cisco Integration Plans

Execute Cisco Gear Integration

Conduct Initial Systems Functional Testing

Schedule meeting and review results with customer

Review and Update Non-Cisco Integration Plans

Execute NonCisco Gear Integration

Conduct Initial Systems Functional Testing

Schedule meeting and review results with customer

General

Update Integration Plans Cisco & Non-Cisco Gears

Schedule Customer Review Meeting

Hold Customer Review Meeting with Key Stakeholders

Secure Customer Sign-Off and Approval

LTE Testing Phase

Planning

Update Test Object List

Schedule meeting to review Testing Criteria/TOL

Conduct Meeting with key stakeholders review TOL

Create Detailed Plan for Testing Objectives

Update TOL Gain Customer Approval

Execute Test Cisco

Conduct Unit Testing on each Cisco Device (HW/SW)

Conduct Full Network Testing (L1 L3)

Schedule meeting and review results with customer

Update Network TOL with results

Execute Test Non-Cisco

Conduct Unit Testing on each Non-Cisco Device (HW/SW)

Conduct Full Service Testing (L4 L7)

Schedule meeting and review results with customer

Update Services TOL with results

Execute E2E Test

Conduct E2E Solution Testing LTE/EPC

Document E2E Testing Results/ Findings

Schedule meeting and review results with customer

Finalize E2E Solution Testing Results

Secure Customer Sign-Off and Approval

Operate and Optimize Phase

Planning

Work with Client to Identify FOA site

Conduct Readiness Site Assessment

Report Assessment Gaps to Client

Finalize Site Readiness with Client

Define Critical Success Factors with Customer

Document CSF with Customer Approval

Execute FOA

Update Site Project Management Plan

Customize Design Solutions for FOA

Customize Implementation Plan for FOA

Customize Integration Plan for FOA

Customer Test Object List for FOA

Finalize and update FOA Docs. With Customer Approval

Migration

Develop Traffic Migration Plan

Review Migration Plan with Customer/Get Approval

Schedule Maintenance Window with Support

Execute Migration & Corrective Action

Document Migration Results/ Review with Customer

Gain Customer Approval & SignOff MCC

Support

Plan & Execute TOI for Local Staff

Contact SAM/SSM to Validate Support Model for New Cisco Gear

Conduct Workshop Introduce Support Team to Customer

Officially Transition LTE Solution to Support Team

Review Support Plan with Customer

Gain Customer Approval & SignOff MCC

Project Close Out Phase

Planning

Finalize All Project Documents with All Customer Approvals

Schedule Project Close Out Meeting with all Stakeholders

Review Project Close Out Collaterals Internally

Update/Finalize Project Close Out Collaterals

Project Close Out Collateral

Close Out Meeting

Conduct Project Close Out Meeting

Close Out all outstanding issues Tech & Non-Tech

Send out Walker Survey - CSAT

Customer Acceptance/ Finalize MCC

Submit Project Close Out Collateral

PROJECT CLOSE OUT COMPLETE