QI104-Staff Satisfaction Survey Est. Mar 2008

The following Survey was developed to give real time feedback to the Administrative staff to assist in
insuring that Jireh Counseling and Consulting Service, Inc. reaches its goal of staff satisfaction.
Jireh has developed an agency-wide staff satisfaction survey. Your participation will help
management to identify important issues and improve your workplace. This survey is anonymous-
only aggregate data will be submitted to management.
Date: _________ Position: Clinician Administrator Paraprofessional Intern
Please read each question and circle the response number that best describes your personal opinion.
At the column to the right, place check marks next to the most important items in this survey to you.
You may check more than one item.
Circle the answer that best describes your opinion:
1. My supervisor gives honest feedback.
Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree
1 2 3 4 5
Comments
2. My supervisor is approachable when needed.

1 2 3 4 5
Comments
3. My supervisor provides adequate supervision.

1 2 3 4 5
Comments
4. The Agency’s supervisory structure is functional.

1 2 3 4 5
Comments
5. The management team is doing a good job of running this organization.

1 2 3 4 5
Comments
6. The management team cares about staff satisfaction.

1 2 3 4 5
Comments
7. When changes are made in the agency, the interests of the staff are considered.
1 2 3 4 5
Comments
QI104-Staff Satisfaction Survey Est. Mar 2008

8. This organization encourages teamwork.
1 2 3 4 5
Comments
9. There is a high level of trust at the agency.

1 2 3 4 5
Comments
10. I am satisfied with my job overall.

1 2 3 4 5
Comments
11. There are clear performance standards for my job.

1 2 3 4 5
Comments
12. My job makes good use of my skills.

1 2 3 4 5
Comments
13. Independent Contractor fee and reimbursement structure were communicated clearly to
me.
1 2 3 4 5
Comments
14. I am told of changes that affect my job.

1 2 3 4 5
Comments
15. I receive timely feedback from my supervisor concerning my performance.

1 2 3 4 5
Comments
16. The management team clearly communicates the performance of the agency.
1 2 3 4 5
Comments

17. The overall morale of my team is good.
1 2 3 4 5
Comments
18. I believe that my team is staffed adequately to achieve service goals.

1 2 3 4 5
Comments
19. My supervisor permits flexible work schedules as long as essential tasks and services are
accomplished.
1 2 3 4 5
Comments
20. There are adequate training opportunities available to prepare me for another job in the
agency.
1 2 3 4 5
Comments
21. My supervisor expresses an interest in my career.

1 2 3 4 5
Comments
22. The internal job posting process is functional.

1 2 3 4 5
Comments
23. The agency orientation covers appropriate topics of concern to me.

1 2 3 4 5
Comments
24. I receive adequate training for my current job responsibilities.

1 2 3 4 5
Comments
25. I receive appropriate computer training for my current position.

1 2 3 4 5
Comments

26. This agency values a diverse work force.
1 2 3 4 5
Comments
27. I would feel comfortable talking to my supervisor about diversity issues.

1 2 3 4 5
Comments
28. I feel this agency encourages staff participation at all levels.

1 2 3 4 5
Comments
29. When programmatic change occurs, new performance expectations are explained.
1 2 3 4 5
Comments
30. Independent Contractors are included in planning for process changes in this agency.
1 2 3 4 5
Comments
31. This agency tends to be proactive rather than reactive about change.
1 2 3 4 5
Comments
32. Please circle the five most important criteria for you from the questions above (circle the
question numbers)
33. How did you find out about your job at Jireh ?
Staff Member Friend/Neighbor/Relative Other agency

Internet advertising JIREH web site College/School
Special Event Resource Guide Other__________________
38. Suggestions to improve practices and operations of the Jireh Counseling, Inc. __________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
39. What is the most important aspect of Jireh that influences your decision to continue
working here? ____________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________

QI104-Staff Satisfaction Survey Est. Mar 2008

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The following Survey was developed to give real time feedback to the Administrative staff to assist in

Date: _________ Position: Clinician Administrator Paraprofessional Intern

2. My supervisor is approachable when needed.

3. My supervisor provides adequate supervision.

4. The Agency’s supervisory structure is functional.

5. The management team is doing a good job of running this organization.

6. The management team cares about staff satisfaction.