Training job descriptions

Training job descriptions

1. Job description types of Training department

Training director Training manager Training officer Training coordinator Training specialist Training assistant Training Consultant Training Instructor Territory Sales Manager in Training Technical Training Specialist Regional Training Manager
2. Basic functions of Training positions

Ensures company trainers are able to expertly and effectively communicate key information to customers as well as other company personnel. Determines the training needs of slot and systems customers and employees and oversees the development of courses to meet those needs. Deliver compelling sales presentations and programs to enhance the skills of newly hired and current sales people and/or sales management. Build, develop and administer new hire training for all new sales associates coming to Securus. Responsible for developing and maintaining standards, meeting prescribed timelines, developing and meeting budgetary objectives, continuous improvement of department operations, developing strategic plans to meet company goals, and managing assigned staff. Creates a highly effective training team that conducts group and one-on-one training in the office and at customer sites. Build, develop and administer life cycle training program that certifies ongoing position growth within the company, and tracks progress toward learning objectives. Demonstrates proficiency in systems, gaming systems specifications, demonstrations, presentations, and verbal and written communications. Determines future course offerings to improve the technical knowledge of employees and to satisfy the customer demand for advanced training. Build, develop and administer leadership training program for potential new leaders within the sales organization. Teach the sales team sales processes and procedures, information about the products, and how to handle common questions and objections for sales organization.

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3. Related Training documents:

Training interview questions Training KPIs Human resources job description (all Job descriptions of recruitment, training, C&B )

Training director job description

Training director job description Job purpose of Training director is responsibility for planning, organizing, leading and supervising training department at strategic level. Key duties/responsibilities of Training director: 1. Identify core competencies of workforce. Together training director to identify core competencies of workforce. Deploy competency mapping in the company. 2. Knowledge management Keeping training materials up to date. Using IT to produce training materials and manuals. Management of all training materials of company. Organizing the using of training materials in company (also include e-learning). 3. Training strategies Develops training objectives, strategies, policies, and programs. Directs the implementation of policies and procedures related to various training and educational programs for the employees of an organization. 4. Training programs Review and approve training needs, training programs. Deploy and supervise training programs 5. Development Review and approve programs of career development Deploy and supervise programs planned and implemented. 6. Management of training budget

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 Prepare training budgets and send to CEO for approval. Supervise training budgets implemented. 7. Reports to top board of directors Competencies of workforce Results of training programs Training budgets implemented.

Training manager job description

Training manager job description Job purpose of Training manager is responsibility for planning, organizing, leading and supervising training department. Key duties/responsibilities of Training manager: 1. Identify core competencies of workforce. Identify core competencies of workforce with training director. Deploy competency mapping in the company. 2. Knowledge management Keeping training materials up to date. Using IT to produce training materials and manuals. Management of all training materials of company. Organizing the using of training materials in company (also include e-learning). 3. Training needs Identifying training and development needs within an organization. 4. Design and develop training programs Designing and developing training and development programs based on both the organizations and the individuals needs. Working in a team to produce programs that are satisfactory to all relevant parties in an organization. 5. Implement training programs Ensuring that statutory training requirements are met; Planning the training title. Make training plan monthly, quarterly.
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 Amending and revising programs as necessary, in order to adapt to the changes that occur in the work environment. Organize training plan approved. Helping line managers and trainers to solve specific training problems, either on a one-to-one basis or in groups. Supervising the work of trainers. Management of training center. Train instructors and supervisors in techniques and skills for training and dealing with employees. 6. Appraisal of training effectiveness Evaluating training and development programs. 7. Design career development for all positions. Design development way for each position. Communicate career development to all employees. 8. Identify and implement career development for each employee. Check competency of each employee as requirements Identify development plan for each employee. 9. Workforce competency appraisal. Appraisal competency of employee periodically. Identify quality of workforce as requirements Develop testing and evaluation procedures. 10. Training Budget Considering the costs of planned programs and keeping within budgets. Assessing the return on investment (ROI) of any training or development program is becoming increasingly important; 11. Reports to top board of directors

Training officer job description

Job description of training officer include key duties/responsibilities as follows: 1. Search training suppliers, signed a contract with the partners at the company. 2. Contact trainer and line managers to determine the location, time, facilities and training.
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3. Making training program and send to training manager of approval and sent to all departments concerned. 4. Directly or authorization for junior training staff to organize and monitor the training. 5. Organize the training include: review the list of participants, distribution of materials and training, monitor trainee in training, support trainer in training. 6. Make training list for employees to sign, take back training documents. 7. Contact with line managers / supervisors to build up schedule for training materials. 8. Manage training materials stipulated by regulations. 9. Photo, distribution, management of training materials as regulation of procedures to control documents. 10. Backup, check training materials periodically. 11. Manage the training records of the company. 12. Assist in conducting employee skill evaluations. Support and implement the system of performance appraisal. 13. Ensure training programs are aligned with company programs. 14. Other work to fulfill training program.

Training coordinator job description

Training coordinator job description 1. Key duties of training coordinator

It include 23 tasks of training coordinator. You can refer at: Key duties of training coordinator.
2. Job specification of training coordinator

Job specification (KSAs) of training coordinator include: knowledge, skills, abilities conditions. You can refer at: Job specification of training coordinator.

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3. Related documents

All training job description Human resources interview questions Human resources KPI

Training specialist job description

Job description of training specialist include components as follows: 1. Evaluate training materials prepared by instructors, such as outlines, text, and handouts. 2. Coordinate, schedule and conduct business and technical training for new hires and current employees. 3. Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. 4. Monitor training costs to ensure budget is not exceeded, and prepare budget reports to justify expenditures. 5. Select and assign instructors to conduct training. 6. Identify and assess training needs of staff by conferring with managers and supervisors or conducting surveys. 7. Produce training materials for in-house courses as appropriate. Amend and revise materials as necessary, in order to adapt to changes that occur. 8. Facilitate the execution of all training plans. 9. Periodically, evaluate training effectiveness. 10. Acts as a support fielding questions and issues from staff related to the business and / or systems. 11. Handles related tasks as assigned.

Training assistant job description

Job description of training assistant include key duties/responsibilities as follows: 1. Assisting with the scheduling of training sessions, and booking / notifying all relevant parties.
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2. Taking responsibility for ensuring all training rooms / venues, equipment, catering arrangements, and other requirements are booked up or canceled in advance. 3. Sending out appropriate pre-course information to delegates / managers in advance of training courses. 4. Requesting and compiling all delegates objectives in advance of training courses. 5. Keeping data of training suppliers and training materials up to date. 6. Ensuring approval of training supplier / course content is obtained in advance. 7. Allocating staff to groups when repeated training sessions are to be conducted. 8. Printing up of training support materials / handouts for training courses, and assisting with the creation or formatting of these where relevant. 9. Assisting in training course set up / clear up before and/or after a training event. 10. Sending out course evaluation (feedback) questionnaires following training courses and compiling / communicating feedback to the training manager. 11. Recording all staffs training attendance. 12. Keeping training records and files up to date, filing forms. 13. Running standard and custom training reports in HR software as required. 14. Preparation of staff manuals for all new employees. 15. Obtaining training records / certificates of previous training or qualifications achieved from new joiners for personnel files and / or HR software. 16. Assisting with arranging induction program timetables for new joiners. 17. Arranging training provision as required by the business during annual leave / other absence of the training manager. 18. Assisting in the delivery of training sessions at a basic/administrative level if required. 19. Other training admin tasks not covered by the above 20. Providing general admin assistance and support for the training manager, trainers

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