Veritas Operations Manager Advanced 4.

0 Installation Guide

Veritas Operations Manager Advanced 4.0 Installation Guide

The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Product version: 4.0 Documentation version: 4.0.2

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Technical Support
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Contacting Technical Support

Customers with a current support agreement may access Technical Support information at the following URL: www.symantec.com/business/support/ Before contacting Technical Support, make sure you have satisfied the system requirements that are listed in your product documentation. Also, you should be at the computer on which the problem occurred, in case it is necessary to replicate the problem. When you contact Technical Support, please have the following information available:

Product release level

Hardware information Available memory, disk space, and NIC information Operating system Version and patch level Network topology Router, gateway, and IP address information Problem description:

Error messages and log files Troubleshooting that was performed before contacting Symantec Recent software configuration changes and network changes

Licensing and registration

If your Symantec product requires registration or a license key, access our technical support Web page at the following URL: www.symantec.com/business/support/

Customer service
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Questions regarding product licensing or serialization Product registration updates, such as address or name changes General product information (features, language availability, local dealers) Latest information about product updates and upgrades Information about upgrade assurance and support contracts Information about the Symantec Buying Programs Advice about Symantec's technical support options Nontechnical presales questions Issues that are related to CD-ROMs or manuals

Support agreement resources

If you want to contact Symantec regarding an existing support agreement, please contact the support agreement administration team for your region as follows:
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Contents

Technical Support ............................................................................................... 4 Chapter 1 Planning your installation ................................................... 9

About VOM Advanced ..................................................................... 9 Architecture and deployment ......................................................... 11 Planning tips for installing, configuring, and deploying VOM Advanced ............................................................................. 11 Supported operating systems and browsers ...................................... 12 Network and firewall requirements ................................................. 12 Using the product documentation ................................................... 13

Chapter 2

Installing and configuring

................................................ 15 15 16 16 16 17 18 18 19 19 19

Components included in VOM Advanced .......................................... Downloading the VOM Advanced .exe file ......................................... Installing the VOM Advanced Enterprise Server ................................ Configuring VOM Advanced Enterprise Server .................................. Verifying the installation .............................................................. Logging in to VOM Advanced ......................................................... Logging out of VOM Advanced ........................................................ Changing your password ............................................................... Uninstalling the VOM Advanced Enterprise Server ............................ Adding a VOM Management Server as a rollup source .........................

Index

.................................................................................................................... 21

Contents

Chapter

Planning your installation

This chapter includes the following topics:

About VOM Advanced Architecture and deployment Planning tips for installing, configuring, and deploying VOM Advanced Supported operating systems and browsers Network and firewall requirements Using the product documentation

About VOM Advanced

Veritas Operations Manager Advanced (VOM Advanced) improves storage service management by aligning IT to business objectives. VOM Advanced offers business information executives and storage administrators the following:

Global views of the storage that are assets mapped to your organization Business insights into inventory utilization On-demand customized reporting Personalized Home pages for multiple users

VOM Advanced includes a central reporting interface for your storage infrastructure that unifies information from multiple datacenters . It organizes the information along the lines of your business. If you are a business information executive, you can use VOM Advanced to view your storage environment at the enterprise level. You can then drill down into your organization's hierarchy, which you can organize by location, departments, or any other logical business unit.

10

Planning your installation About VOM Advanced

This summarized information enables you to assess trends in your storage environment, which you can then analyze to assign responsibility. If you are a storage administrator, you can use VOM Advanced to identify capacity trends and review storage inventory. You can also determine your storage costs per business unit. With this information, you can promote storage accountability and decrease costs. Table 1-1 On demand reporting in VOM Advanced Choose any scope

Choose any report type

Unclaimed storage Capacity trending

Enterprise Geography Application Business unit Storage tier Vendor Array

Database, file system, or volume manager utilization Burn rate

Billing detail Inventory report

Use VOM Advanced to answer questions like the following:

Which hosts and file systems can I reclaim storage from? How much free storage is there across the enterprise? How much storage should I charge each department for? Which databases grow out of control? What will my tier 1 storage growth look like next year? How is capacity trending in North America versus Europe? How is storage allocated in the finance department? How many expired Storage Foundation licenses need to be renewed across the enterprise?

Storage administrators and business users operate VOM Advanced with Veritas Operations Manager. /The Veritas Operations Manager provides reporting for a single datacenter and is used at an operational level. But, VOM Advanced lets you aggregate storage information from multiple datacenters and view storage assets by a variety of business dimensions. A business information executive can use VOM Advanced to identify the trend of unclaimed tier 1 storage in your New York and Zurich datacenters . You can then ask the storage administrators at each site to use Veritas Operations Manager to find out which arrays or LUNs are unclaimed.

Planning your installation Architecture and deployment

11

Architecture and deployment

The VOM Advanced Enterprise Server discovers information from your Veritas Operations Manager (VOM) Managed Servers across multiple geographic locations. VOM Advanced aggregates that information, and creates reports. The reports can be enterprise-wide, or based on a specific datacenter , geography, or business unit. Installing and configuring the VOM Advanced Enterprise Server involves the following basic steps:

Installing and configuring VOM Management Servers Installing and configuring VOM Advanced Enterprise Servers Rolling up the VOM Management Server data to the VOM Advanced Enterprise Servers

Note: VOM Advanced can roll up data from VOM 4.0 RU1 and later versions. If you are running an earlier version of VOM, be sure to upgrade to version 4.0 RU1 or a later version. If you use the VOM Storage Insight Add-on for Deep Array Discovery and Mapping, upgrade to the 4.0 RU1 version of the Storage Insight add-on. You roll up VOM Management Server data to VOM Advanced by doing one of the following:

Using the VOM Advanced Console Running a script on each VOM Management Server

Planning tips for installing, configuring, and deploying VOM Advanced

To plan your VOM Advanced installation, do the following:

Select the VOM Advanced Enterprise Server hosts, and obtain administrator privileges for those hosts Use an operating system and browser that VOM Advanced supports. Configure network devices for discovery and management of VOM Management Servers. Consider the VOM Advanced authentication and authorization options. Open the required ports.

12

Planning your installation Supported operating systems and browsers

Supported operating systems and browsers

You can install VOM Advanced on a system that runs one of the following operating systems:

Windows Server 2008 (64-bit) Windows Server 2008 R2 (64-bit)

You can log in to the VOM Advanced Console using the following Web browsers:

Microsoft Internet Explorer 8 or 9 Mozilla Firefox 3.x or 4.x

For information about which versions of each browser is supported, refer to the Veritas Operations Manager Advanced Release Notes.

Network and firewall requirements

Table 1-2 displays the default ports that VOM Advanced uses to transfer information. Note: Port numbers 14251 and 14254 are not fixed. If they are not free, VOM Advanced chooses another available port. Table 1-2 Port
5634

Network and firewall requirements Protocol

https

Initiator or recipient

Bidirectional Purpose (Yes/No)

VOM Management Server contacts VOM Enterprise Server and vice versa during add source operations

Effect if blocked
Can't add VOM Management Server to VOM Enterprise Server as a source for rollup

Xprtld Yes (process) on VOM Management Server and VOM Enterprise Server

Planning your installation Using the product documentation

13

Table 1-2 Port

5636

Network and firewall requirements (continued) Protocol

TCP/IP

Initiator or recipient

Bidirectional Purpose (Yes/No)

VOM Management Server connects to ASA database View reports and manage the Enterprise Server To access Cognos Web server for displaying reports in VOM Enterprise Server GUI

Effect if blocked
Roll ups and adding rollup source operations fail Can't access the VOM Enterprise Server GUI

Database No port on VOM Management Server

14251

https

Tomcat (Web No server) port on VOM Enterprise Server Apache (Web No server) port on VOM Enterprise Server

14254

https

Can't display Reports, author or administer Cognos reports, or perform content administration

Using the product documentation

The following guides provide information about VOM Advanced:

Veritas Operations Manager Advanced Getting Started Guide Veritas Operations Manager Advanced Installation Guide Veritas Operations Manager Advanced Administrator's Guide Veritas Operations Manager Advanced User's Guide

For complete host operating system and system resource specifications, as well as any known limitations or issues in this release, see the Veritas Operations Manager Advanced Release Notes. For information about the third-party software that this product uses, see the Veritas Operations Manager Advanced Third-Party License Agreements. The latest version of the product documentation is available on the Symantec Technical Support Web site at the following URL: http://support.symantec.com

14

Planning your installation Using the product documentation

For the late breaking news that is related to this release, use the following Technote: http://www.symantec.com/docs/TECH168072

Chapter

Installing and configuring

This chapter includes the following topics:

Components included in VOM Advanced Downloading the VOM Advanced .exe file Installing the VOM Advanced Enterprise Server Configuring VOM Advanced Enterprise Server Verifying the installation Logging in to VOM Advanced Logging out of VOM Advanced Changing your password Uninstalling the VOM Advanced Enterprise Server Adding a VOM Management Server as a rollup source

Components included in VOM Advanced

Table 2-1 lists the software packages that are included in VOM Advanced. Table 2-1 Package name
VRTSsfmh

Software packages Description

Veritas Operations Manager package that is required on the managed host VOM Advanced package for the Enterprise Server

VRTSvomes

16

Installing and configuring Downloading the VOM Advanced .exe file

Downloading the VOM Advanced .exe file

You can download VOM Advanced packages from the following URL: http://go.symantec.com/vom Note: You can download any latest patches available for the release from the Symantec Operations Readiness Tools (SORT) Web site at https://sort.symantec.com/patch/matrix.

Installing the VOM Advanced Enterprise Server

You can install the VOM Advanced Enterprise Server on a Windows host. To install the Enterprise Server

Make sure that the target host meets the operating system requirements. See Supported operating systems and browsers on page 12.

2 3 4 5 6

Log on to the host as a user with administrator privileges. Download and unzip the installation file. Launch the installer. Run the VRTSvomes.exe file. Click Install and follow the installation prompts. After the installation is complete, click Finish. The Web browser launches.

7 8

Configure VOM Advanced. Verify that Enterprise Server is installed and the service is started.

Configuring VOM Advanced Enterprise Server

After you run the VOM Advanced installation wizard, the Web browser configuration begins.

Installing and configuring Verifying the installation

17

To configure VOM Advanced

1 2

In the authentication dialog, enter the Enterprise Server host's Administrator user name and password. On the Server Setting page, correct the Enterprise Server name and IP address. The Enterprise Server name and IP address should be a name and IP address that other systems on the network recognize. For the server name, provide the FQDN if it is not already populated.

On the Database Setting page, accept or change the Database location. This location is the location of the ASA database that stores information you roll up from your VOM Management Servers. The default database directory is
%ALLUSERSPROFILE%\Symantec\VRTSvomer\db.

4 5

Click Next. In the Analytics Setting page, optionally select Enable Analytics Gathering to allow Symantec to gather data on your VOM Advanced usage. Later, if you want to enable or disable the analytics gathering feature, go to Settings > Enterprise Server, and select or deselect Enable Analytics Gathering.

Click Configure. Be patient. This process may take 15-20 minutes or longer.

Click Launch Web Console to log on to the VOM Advanced Enterprise Server.

Verifying the installation

You verify the installation by making sure that the program is installed and the services are started. To verify the installation

1 2 3

On the Enterprise Server host, open the Windows Control Panel and launch Add or Remove Programs. Verify that Veritas Operations Manager Advanced is in the list of installed programs. On the Windows Services panel, verify that the following services have started:

Veritas Storage Foundation Messaging Service Cognos10

18

Installing and configuring Logging in to VOM Advanced

SQLANYs_VOMER_<ServerName> VOM Advanced Authentication Service VOM Advanced Service

Logging in to VOM Advanced

After you install VOM Advanced, you can log in. You need to log in with the Administrator user name and password until you configure authentication and authorization for general access. See Web browser requirements in the VOM Advanced Release Notes. To log in to VOM Advanced

1 2

On a client system that has a network connection to the VOM Advanced host, open a Web browser. In the browsers address field, type the following URL and press Enter: https://SERVER_NAME:14251/ where SERVER_NAME is the fully-qualified host name on which VOM Advanced is installed.

In the Login page, type your user name and password in the respective fields. VOM Advanced requires you to use the user name and password of the server's administrative account. Passwords are case sensitive, but user names are not.

Click Login. The VOM AdvancedConsole displays.

Logging out of VOM Advanced

Use this procedure to exit VOM Advanced. To log out of VOM Advanced

1 2

In the Console header, click Logout. After the Console disconnects from the VOM Advanced host, close your Web browser.

Installing and configuring Changing your password

19

Changing your password

VOM Advanced does not include user management functionality. You manage privileges and passwords using the native OS commands or the administration GUI for your LDAP configuration or AD configuration. To configure authentication, you associate your LDAP configuration or AD configuration to VOM Advanced.

Uninstalling the VOM Advanced Enterprise Server

You can uninstall the VOM Advanced Enterprise Server from a Windows host. Note: If Veritas Operations Manager and VOM Advanced are on the same host, uninstalling VOM Advanced does not uninstall VRTSsfmh. To uninstall the VOM Advanced Enterprise Server

1 2 3 4 5 6

Log on to the target host as a user with administrator privileges. On the Windows Control Panel, click Add or Remove Programs. From the list of installed programs, select Veritas Operations Manager Advanced. Click Remove. To confirm that you want to uninstall the Enterprise Server, click Yes. Click OK to exit the message window.

Adding a VOM Management Server as a rollup source

This section provides a script for adding a VOM Management Server as a rollup source to a VOM Advanced Enterprise Server. You generate the script on the Enterprise Server, and then run it on each Management Server you want to add as a source. You add Management Server sources to the Enterprise Server. To add a VOM Management Server source, you need to know the VOM Management Server administrator password. If you do not know the VOM Management Server administrator password, you can do the following:

Generate a script. Send the script to the VOM Management Server administrator. Ask the administrator to run the script on the VOM Management Server.

20

Installing and configuring Adding a VOM Management Server as a rollup source

When the administrator runs the script successfully, the VOM Management Server is added as a rollup source for the VOM Advanced Enterprise Server. When the VOM Management Server is added as a rollup source, you can schedule data rollup operations. You can run the script on multiple VOM Management Servers from the VOM Advanced enterprise user interface. To generate the script for adding a VOM Management Server as a rollup source

On the VOM Advanced Enterprise Server, open a command window, and enter the following: C:\Program Files\Veritas\VRTSsfmh\bin>perl.exe "c:\Program Files\Veritas\VRTSvomer\bin\vomms_deploy.pl" --out script_name The command generates a Perl script so its best to name the script with a .pl extension, such as: "C:\Program Files\Veritas\VRTSsfmh\bin\perl.exe" "c:\Program Files\Veritas\VRTSvomer\bin\vomms_deploy.pl" --out deploy.pl

To run the script on the VOM Management Server

1 2

Make the script an executable. Do one of the following:

On UNIX, enter the following: /opt/VRTSsfmh/bin/perl /tmp/deploy.pl On Windows, enter the following: "C:\Program Files\Veritas\VRTSsfmh\bin\perl.exe" c:\temp\deploy.pl

Index

C
components VOM Advanced 15

E
Enterprise Server installing 16 uninstalling 19 verifying installation 17 enterprise server components 15 exiting VOM Advanced 18

Veritas Operations Manager Advanced logging in 18 overview 9 VOM Advanced components 15 installing Enterprise Server 16 logging out 18 uninstalling 19 VRTSsfmh components 15 VRTSvomes components 15

I
installing Enterprise Server 16

L
logging in 18 logging out 18

M
managed host components 15

P
passwords changing 19

U
uninstalling Enterprise Server 19

V
verifying Enterprise Server installation 17