INFO 101 Reviewing Quiz 3 (lectures 7-8-9)

Student name: ___________________________________Student ID:_______________ 1. The first step of the system definition stage of the SDLC is to: a. assess feasibility. b. identify team members. c. define the goals and scope of the new system. d. determine the schedule and budget for the project. 2. Information systems are never off-the-shelf, unlike software. a. True b. False 3. Adding more people to a system development project will make the project late because: a. it is more difficult to schedule tasks. b. training new people slows down team members. c. it is more difficult to analyze the system requirements. d. it is more difficult to budget project costs. 4. If the proposed information system violated antitrust laws, this should be discovered in the ______________ study of the system definition phase. a. organization feasibility b. technical feasibility c. schedule feasibility d. cost feasibility 5. Which of the following is the main activity of the maintenance phase of the SDLC? a. Training b. Fixing failures c. Obtaining requirements d. Installing hardware e. Programming interfaces 6. A ______________ installation is the riskiest because the old system is turned off and the new system is turned on. a. pilot b. big-bang c. phased d. parallel e. plunge 7. Software vendors often bundle large bunches of fixes for low-priority problems into groups called: a. technical fixes. b. patches. c. service packs. d. enterprise packs. 8. The ________________ approach is the classical process used to develop information systems. a. systems development life cycle (SDLC) b. rapid application development (RAD) c. object-oriented systems development (OOD) d. extreme programming (XP) 9. If a company installs and tests only a portion of the new system, then repeatedly installs and tests portions of the new system until it is complete, this known as a _____________ conversion. a. pilot b. big-bang c. phased d. parallel e. plunge 10. If the requirements analysis process becomes very long and drawn-out that the requirements document is obsolete and too complex, this can lead to the problem of: a. schedule conflict. b. analysis paralysis. c. lost updates. d. poor documentation. e. unclear specifications 11. The main problem of the SDLC approach to systems development is the __________ nature of the process. This refers to the fact that each phase is meant to be completed and not repeated as the project moves on to the next phase. a. stop-and-start b. complex c. drawn out d. waterfall e. continuous 1

12. The basic idea of the __________ approach to systems development is to get a working prototype in the users hands as quickly as possible so they can test smaller pieces of the system. a. systems development life cycle (SDLC) b. rapid application development (RAD) c. object-oriented systems development (OOD) d. extreme programming (XP) 13. ________ arose from object-oriented programming. a. OOP b. UML c. OOD d. UP 14. The use of CASE tools to speed up the design and implementation phases of a system project is crucial to: a. systems development life cycle (SDLC). b. rapid application development (RAD). c. object-oriented systems development (OOD). d. extreme programming (XP). 15. If system requirements are vague or changing rapidly, it is not easy to adapt the project using the _____________ approach. a. systems development life cycle (SDLC) b. rapid application development (RAD) c. object-oriented systems development (OOD) d. extreme programming (XP) 16. Most IT projects are: a. Challenged b. Successful c. Cancelled before completion 17. Which of the followings is a project? a. A factory deciding the production quantity next month b. A human resource department deciding which candidate to accept into company c. A marketing department evaluating a advertisement program d. A company developing a new product 18. What is the meaning of bells and whistles in the project scope? a. The tendency of a project to include more tasks/ features after the project work has started

b. Refers to non-essential features for object enhancement 19. The triple constraint in project management does not include: a. Time b. Customer satisfaction c. Scope d. Cost 20. The mythical man-month was a phrase coined by: a. Vinton Cerf b. Frederick Brooks c. Grace Murray Hopper d. Gordon Moore 21. Which one is considered to be the Project advocate? a. Project sponsor b. Project champion c. Project manager d. Technical expert 22. The correct order of phases in PLC is: a. Initiation Execution Closing Planning Evaluation b. Initiation Planning Evaluation Execution Closing c. Planning Initiation Execution Closing Evaluation d. Initiation Planning Execution Closing Evaluation 23. Which phase in PLC has highest level of activity? a. Initiation b. Closing c. Execution d. Evaluation e. Planning 24. Which of the following is not part of a project charter or plan? a. The tasks and activities will be required to perform project work b. Responsibilities of key players c. The scope of project d. Detailed design of system 25. Project risk increases with, except: a. Size of project b. Degree of unstructuredness c. Sufficiently planning d. Newness of technology 2

26. What risk management strategy that purchasing insurance is? a. Avoidance b. Mitigation c. Contingency plans d. Transfer 27. The firstly ranked reason for project failure is: a. Lack of resources b. Unclear objectives c. Changing requirements d. Lack of user involvement e. Technology incompetence 28. The purpose of the ____________group within the IS department is to investigate new IS technologies and determine how the organization can benefit from them. a. operations b. development c. technology d. outsourcing relations 29. Though it may seem obvious, one of the hardest things to do when planning how your organization will use IT is to: a. get quotes from vendors. b. outsource some of the functions. c. export applications to a Web platform. d. align IS with organizational strategy. 30. In a centralized IS infrastructure, it is likely that local managers will be ____________ develop their own purchasing applications. a. required to b. unable to

c. allowed to d. not allowed to e. asked to 31. The help desk function is usually part of the _________ group within the IS department. a. operations b. development c. technology d. outsourcing relations e. data administration 32. Despite being old and out of date, it is often crucial for IS departments to maintain ________________ systems because it is too expensive to replace them. a. database b. enterprise c. knowledge management d. strategic e. legacy 33. One of the management advantages of outsourcing is that the company can: a. get remote support. b. improve efficiency of software management. c. gain expertise. d. have unattended installations. 34. As a user you have a right to: a. secure systems. b. good training. c. the right hardware and software. d. all of the above.

Short-answer question: What are the benefits and disadvantages of outsourcing?

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