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0 Extension for SAP Archiving and Document Access 9.6.2 by Open Text
Release Notes 7/20/2011
Contents
Open Text Archiving and Document Access for SAP Solutions 9.8.0 .................... i SAP 9.8.0 Extension for SAP Archiving and Document Access 9.6.2 by Open Text ................................................................................................................. i Release Notes 7/06/2011 .............................................................................................. i Contents ....................................................................................................................... 2 1 Introduction .................................................................................................... 4 1.1 Release Notes Revision History ...................................................................... 4
2 About Open Text Archiving and Document Access for SAP Solutions 9.8.0 ............................................................................................................. 5 2.1 What is Open Text Archiving and Document Access for SAP Solutions? ........................................................................................................ 5 2.2 New Features ................................................................................................... 5 2.2.1 Integration of Open Text ECMLink for SAP Solutions in DocuLink .................................................................................................... 5 2.2.2 New DocuLink Web UI for SAP NetWeaver 7.0 systems ................... 6 2.2.3 Other new features ............................................................................. 6 2.3 Deprecated Features ....................................................................................... 6 2.3.1 Deprecated Features in Version 9.8.0 ................................................ 6 3 3.1 Packaging and Documentation .................................................................... 7 Packaging and Delivery Information ................................................................ 7 3.1.1 Open Text Archiving and Document Access for SAP Solutions .................................................................................................... 7 3.1.2 SAP 9.8.0 Extension for SAP Archiving and Document Access by Open Text ................................................................................. 8 Note on the End User License Agreement ...................................................... 9 3.2.1 Usage of DocuLink .............................................................................. 9 3.2.2 Usage of Searchable PDF DocTool .................................................... 9 Documentation overview ................................................................................ 10 Documentation Errata .................................................................................... 11
3.2
3.3 3.4 4
Supported Environments and Compatibility ............................................. 13 4.1 Supported SAP Software ............................................................................... 13 4.1.1 Supported SAP Business Suite Applications .................................... 14 4.1.2 Required SAP Support Packages and Patches ................................ 15 4.1.3 Supported ArchiveLink Protocols ...................................................... 16 4.1.4 Supported SAP GUIs ........................................................................ 16 4.1.5 Web Browsers for the Open Text DocuLink for SAP Solutions Web User Interface .................................................................. 17 4.2 Compatibility Matrix ........................................................................................ 17 4.3 Language Support ......................................................................................... 17
Installation and Upgrade Notes .................................................................. 19 5.1 Installation Notes ........................................................................................... 19 5.1.1 Installation Requirements ................................................................. 19 5.1.2 BC Set Activation .............................................................................. 20 5.1.3 SAP Notes ......................................................................................... 20 5.1.4 Enhancement Packages ................................................................... 21 5.1.5 CRM Package ................................................................................... 21 5.2 Critical Hot Fixes or Support Packages ......................................................... 22 5.2.1 Support Package 1 ........................................................................... 22 5.3 Upgrade Notes ............................................................................................... 22 5.3.1 Upgrade planning .............................................................................. 23 5.3.2 Upgrade path .................................................................................... 23 5.3.3 Open Text vendor keys ..................................................................... 24 5.3.4 Further hints ...................................................................................... 25 5.3.5 Known issue with upgrade of OTEXERP and DocuLink for LES 9.7.3 ............................................................................................ 25 Fixed Issues.................................................................................................. 27 6.1 Issues fixed with version 9.8.0 ....................................................................... 27 6.2 Issues fixed with Support Package 1 ............................................................. 27 Known Issues ............................................................................................... 29 7.1 General SAP restrictions ................................................................................ 29 7.2 Accessibility.................................................................................................... 30 7.3 DocuLink for SAP Solutions ........................................................................... 30 7.3.1 Table and Field Restrictions .............................................................. 32 7.3.2 Visualization ...................................................................................... 34 7.3.3 SAP GUI for HTML ........................................................................... 34 7.3.4 Livelink Business Application Integration (BAI) ............................... 35 7.3.5 Open Text Imaging: DesktopLink ...................................................... 37 7.3.6 Open Text Imaging Clients ................................................................ 37 7.3.7 Forms Management for ECR ............................................................ 38 7.3.8 Other Restrictions ............................................................................. 38 Contact Information ..................................................................................... 39
1 Introduction
These Release Notes describe updates and last minute changes in Open Text Archiving and Document Access for SAP Solutions 9.8.0 respectively SAP 9.8.0 Extension for SAP Archiving and Document Access 9.6.2 by Open Text. If you receive your software via SAP Marketplace then you need to download SAP Archiving and Document Access by Open Text 9.6.2 and SAP 9.8.0 Extension for SAP Archiving and Document Access 9.6.2 by Open Text. (Please see chapter 3 Packaging and Documentation for delivery details.) Open Text recommends that you read these Release Notes in conjunction with the documentation included with the software package. If any conflicts exist, the Release Notes supersede the other documentation. We also recommend that you check the Open Text Knowledge Center (https://knowledge.opentext.com/) for any patches or documentation updates that may have been posted after the initial release of Open Text Archiving and Document Access for SAP Solutions 9.8.0.
Topic
All topics Updates Updates
Modifications
Initial Draft of RN ADA 9.8 Smaller updates SAP 9.8.0 Extension
Revision Number
RN-ADA0980-1 RN-ADA0980-2 RN-ADA0980-3
2 About Open Text Archiving and Document Access for SAP Solutions 9.8.0
2.1 What is Open Text Archiving and Document Access for SAP Solutions?
Open Text Archiving and Document Access for SAP Solutions 9.8.0 is the seamless integrated business document solution for SAP applications providing imaging and high volume archiving capabilities for both incoming and outgoing documents. Open Text Archiving and Document Access for SAP Solutions 9.8.0 enables you to integrate your documents into your SAP application business processes e.g. incoming contracts, outgoing correspondence or SAP R/3 invoices. The Open Text solution is seamlessly integrated with the SAP system: retrieval, access, and document display all take place directly from within the SAP application. The centralized storage and management of the documents simplifies and speeds up retrieval. Fast access to the documents guarantees rapid processing of e.g. inquiries and complaints. No matter where your employees are currently working: anyone with the appropriate authorization can access the required documents at any time, worldwide.
Note
This functionality requires licenses for Extended ECM for SAP Solutions.
This product is delivered with the following Release Notes: Open Text Archiving and Document Access for SAP Solutions 9.8.0 Open Text Enterprise Library Services 10.1.0 Open Text Imaging Enterprise Scan 9.7.1 Open Text Imaging Viewers and DesktopLink 9.7.0 Open Text Imaging Web Viewer 9.7.5 Open Text Imaging PDF Extensions 9.7.0 Open Text Searchable PDF Doctool 10.0.0
An ISO-Image-File (ot ada for sap 9.8.0.iso) can be downloaded from https://knowledge.opentext.com/knowledge/llisapi.dll/properties/14162727 It contains Open Text Archiving and Document Access for SAP Solutions 9.8.0 with the following software components: OTEXBAS : Open Text Archiving and Document Access for SAP Basis (delivered in Add-On packages 0980_620, 0980_640, 0980_700 for the SAP Basis releases 620, 640 and 700) OTEXERP : Open Text Archiving and Document Access for SAP ERP (delivered in Add-On packages 0980_470, 0980_500, 0980_600 for the SAP ERP releases 4.7, 5.0 and 6.0) OTEXCRM : Open Text Archiving and Document Access for SAP CRM (delivered in Add-On package 0980_500 for the SAP CRM releases 5.0, 2007 (=6.0) and 7.0)
The ISO-Image (CD-ROM) contains also the documentation for Open Text Archiving and Document Access for SAP Solutions 9.8.0.
For information and restrictions concerning the Open Text Enterprise Library Services and the Open Text Imaging Clients, see the Open Text Enterprise Library Services and Open Text Imaging Release Notes. These Release Notes come with the installation package or you can find them in the KC (https://knowledge.opentext.com).
3.1.2
SAP 9.8.0 Extension for SAP Archiving and Document Access by Open Text Note
This is just an extension to SAP Archiving and Document Access by Open Text 9.6.2. Therefore, you first need to install SAP Archiving and Document Access by Open Text 9.6.2.
This extension is delivered via downloadable files: Open Text Archiving and Document Access for SAP Solutions 9.8.0
This extension is delivered with the following Release Notes: Open Text Archiving and Document Access for SAP Solutions 9.8.0
This software can be downloaded from SAP Marketplace SAP Extension for Archiving and Document Access by Open Text software components can be downloaded from the SAP Marketplace. At the SAP Marketplace the software is listed under SAP ARC&DOC ACCESS BY OPEN TXT. You will find there: SAP 9.8 ARC&DC ACC BY OT 9.6.2 It contains Open Text Archiving and Document Access for SAP Solutions 9.8.0 with the following software components: OTEXBAS : Open Text Archiving and Document Access for SAP Basis (delivered in Add-On packages 0980_620, 0980_640, 0980_700 for the SAP Basis releases 620, 640 and 700) OTEXERP : Open Text Archiving and Document Access for SAP ERP (delivered in Add-On packages 0980_470, 0980_500, 0980_600 for the SAP ERP releases 4.7, 5.0 and 6.0) OTEXCRM : Open Text Archiving and Document Access for SAP CRM (delivered in Add-On package 0980_500 for the SAP CRM releases 5.0, 2007 (=6.0) and 7.0)
The ISO-Image (CD-ROM) contains also the documentation for Open Text Archiving and Document Access for SAP Solutions 9.8.0.
For information and restrictions concerning the Open Text Enterprise Library Services and the Open Text Imaging Clients, see the Open Text Enterprise Library Services and Open Text Imaging Release Notes. These Release Notes come with the installation package or you can find them in the KC (https://knowledge.opentext.com).
Respectively with the SAP Solution Extensions SAP Archiving by Open Text SAP Document Access by Open Text
The Searchable PDF DocTool allows rendering scanned documents to searchable PDF/A. This DocTool must only be used in scan pipelines together with Enterprise Scan, means it is intended only for documents manually scanned in with Enterprise Scan. Batch conversion of imported images is expressively not considered a legitimate use of the software. 3.2.2.2 SAP 9.8.0 Extension for SAP Archiving and Document Access by Open Text
The Searchable PDF DocTool is not included in this SAP 9.8.0 Extension.
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Note
Please also check this location for the most recent language versions of the documentation. Moreover, this section tells you where to find what manuals on the product CDISO image: The easiest way to find the required manual is to open the index.htm file in the root (documentation) directory. Alternatively, you can look for the individual manuals in the subdirectory\manual\<language>\<manual folder name>. The following table describes which manuals of the SAP-related Open Text Archiving and Document Access for SAP Solutions components are located on the Open Text Archiving and Document Access for SAP Solutions 9.8.0 CD (in the Documentation directory):
Open Text Archiving and Document Access for SAP Solutions Document title
<manual>
folder name
Available languages en
Open Text Archiving and Document Access for SAP Solutions - Installation and Upgrade guide (ER-IGD) ER-IGD-EN Open Text Archiving and Document Access SAP Solutions - Scenario Guide (ER-CCS) ER-CCS-EN
er-igd
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Document title
Available languages en
Open Text DocuLink for SAP Solutions Customizing and Administration Guide (DCCGD) DC-CGD-EN Open Text DocuLink for SAP Solutions User Guide (DC-UGD) DC-UGD-EN
dc-cgd
dc-ugd
Chapter 10.3 Authorizations in SAP applications. An additional chapter 10.3.5 "Minimum Authorizations of DesktopLink RFC users" is required:
If a user saves a document via DesktopLink client (Drag&Drop, or "Save to Livelink DesktopLink"), the client program will open an RFC connection to the SAP system. Minimum RFC related authorizations are required for the user login which is used for the RFC connection (i.e. the user you are logging on with from the client) Apart from the authorizations required to archive documents in SAP or to open and see data in e.g. Open Text DocuLink the following minimum permissions are needed regarding RFC connections: Authorization object S_RFC ("Authorization Check for RFC Access") "Activity" (ACTVT) : 16 "Name of RFC to be protected" (RFC_NAME) : J8A3, RFC1, RFCH, SYST "Type of RFC object to be protected" (RFC_TYPE) : FUGR The values above were sufficient for minimum access to DesktopLink functionality. Please also refer to the description in SAP OSS Note 460089 - Minimum authorization profile for external RFC programs In addition to the values which are also recommended in the SAP note, the values J8A3 and RFCH were necessary to make the DesktopLink solution work.
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the following information is required: Depending on the SAP release it may be necessary to define the document class MULTI in transaction oad2 despite warnings, that you should not define objects in the SAP namespace.
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Note
Only the products and versions specified in the Release Notes are supported. Other versions have not been tested and are therefore not officially supported for this version. The Release Notes contain the definitive list of supported versions. Any other versions mentioned in the product documentation are superseded by the versions specified in the Release Notes.
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Full Support
Full Support
All SAP systems running on this Basis version, e.g. R/3 Enterprise 4.7
All SAP systems running on this Basis version, e.g. ECC 5.0
All SAP systems running on this Basis version, e.g. ERP 6.0, PLM 7.0, CRM 5.0, 6.0, 7.0 SCM 5.0, 2007, 7.0 SRM 5.0, 6.0, 7.0 ECC 6.0, ERP 6.0, ERP 6.0 EHP 1 - 5
Open Text ERP Package (includes SAP PLM features) (OTEXERP) Open Text CRM Package (OTEXCRM) Open Text DocuLink Web User Interface (included in OTEXBAS)
Enterprise (4.7)
Open Text Archiving and Document Access for SAP Solutions 9.8.0 supports the KPro (Knowledge Provider) infrastructure. The underlying Open Text Archiving and Storage Service respectively Open Text Archive can be used to store KPro / SAP DMS documents and/or can be used as a content cache server.
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Comments
35
Patch SAPKB62063
35
19
SAPKB64019
36 36 Any
16 Any Any
SAPKB70016
SAP ERP
Enterprise 4.7
depends on requirements for SAP Basis 6.20 depends on requirements for SAP Basis 6.40 depends on requirements for SAP Basis 7.0 depends on requirements for SAP Basis 7.0 depends on requirements for SAP Basis 7.0 depends on requirements for SAP Basis 7.0 depends on requirements for SAP Basis 7.0
Any
Any
Any
Any
Any
Any
SAP CRM
CRM 5.0
31
Any
CRM 6.0
31
Any
CRM 7.0
31
Any
Version
45
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Windows
7.10 7.20
Tp, R3trans
6.40
6.40 for MAC OS X v10.4 6.40 for MAC OS X v10.4 6.40 for MAC OS X v10.4
7.0
7.10, 7.20
7.00
7.0 EHP1 - 2
7.10, 7.20
7.00
NWBC v3.0
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Regarding the use of SAP NetWeaver Business Client (NWBC) please read SAP OSS Note 1029940 NetWeaver Business Client requirements and restrictions and related notes. Depending on the specific scenario how SAP NWBC is used (SAP GUI or SAP GUI for HTML) please also note the requirements or restrictions of OpenText Archiving and Document Access for SAP Solutions 9.8.0 as mentioned in its documentation or in these release notes.
4.1.5 Web Browsers for the Open Text DocuLink for SAP Solutions Web User Interface
The new Open Text DocuLink for SAP Solutions Web User Interface as delivered with this Version 9.8.0 is based on Web Dynpro ABAP. Therefore the same limitations are valid as for Web Dynpro ABAP. As a minimum Microsoft Internet Explorer 7.0 is supported. Please see SAP/OSS note 1098009 for more details, especially regarding the usage of MS IE 8.0 or Firefox 3.0.
Component Name EN Open Text Archiving and Document Access for SAP Solutions 9.8.0 ECMLink for SAP Solution Administration, Customizing and Batch declaration x
Available Languages DE x FR x ES x JA x
PT x
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Available Languages DE FR ES JA
Installation RU Type
PT
Default UI language for the components is English; translations to other languages will be available as language packs or language module versions on the Open Text Knowledge Center and via SAP market place.
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Caution
Please make sure BEFORE installation that in table TAORA and IAORA are entries maintained for TABART USER and USER1 which link to a valid TABSPACE. Table TAORA TABART Table IAORA TABART USER / USER1 USER / USER1
OSS Note
110910
Required for
Language-dependent texts in the GUI Some language-dependent texts may not be displayed correctly in the GUI. Reference 144437
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OSS Note
207196
Required for
Missing sample project data Despite a correct transport of the sample data and correct authorizations, some sample project data may not be displayed. Logon error from external systems to WAS 7.00 systems The external candidate's password contains at least one lower case letter. In accordance with the rules, which were valid up to and including WAS 6.40, the registration application changes the passwords to capital letters. However, as of WAS 7.00 (see OSS note 862989), the system can be set in a way that it distinguishes between upper case and lower case letters in a password. In this case, the log-on fails if the original password contains at least one lower case letter.
884077
1128338
CALL_BROWSER does not launch a new window to open the URL, even when the NEW_WINDOW parameter is passed to the function module. Instead an existing window is made use to open the URL. However, as of OSS Note 1177636, the behaviour of CALL_BROWSER is changed to also allow opeining URL's on other platforms than Windows. And then the settings of the MS Internet Explorer govern the behavior, whether a new window is opened.
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Warning
If you import an upgrade into an SAP system with Open Text Archiving and Document Access for SAP Solutions 9.8.0 and the data of the respective upgrade packages is not read (upgrade phase IS_SELECT), the Open Text Archiving and Document Access for SAP Solutions 9.8.0 add-on (i.e. OTEXBAS, OTEXERP, OTEXCRM) will no longer work after the upgrade procedure. Since the status of the system is then inconsistent, Open Text can no longer accept any liability. Please note, that only in cases as listed in Table 7-3 of the Open Text Archiving and Document Access for SAP Solutions - Installation and Upgrade guide (ER-IGD) Version 9.8.0, the existing Add-Ons may be kept ("KEEP" in upgrade phase IS_SELECT).
Caution
User exits Due to the support of Unicode systems, DocuLink was modified significantly. Therefore, user exits from DocuLink versions = 2.6 are no longer supported. Projects using such user exits must be revised.
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Furthermore user exits from DocuLink versions > 2.6 may have been modified; projects using such user exits must be adapted to the new interfaces. Be aware that, as a rule, user exits are generally not released for implementation in projects created by customers or partners! Note for Open Text consultants implementing projects: See the KC entry on user exits in DocuLink 9.6.0 (https://knowledge.opentext.com). Patch dependencies when upgrading When upgrading from versions lower than Livelink ECM -Suite for SAP Solutions 9.6.0 please avoid to install patch SS096-001. Or when upgrading from versions lower than Livelink ECM -Suite for SAP Solutions 9.6.0 and if patch SS096-001 was also installed on an SAP Basis Release 6.40 or 7.00, then patch SS096-008 must also be applied before upgrading to version 9.6.1 or higher. Otherwise the add-on installation tool SAINT will not carry out the installation due to problems with the version numbers of the OTEXBAS/OTEXERP component.
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9.6.2 and then to 9.8.0 the support packages and hot fixes of 9.6.1 and 9.6.2 don't need to be applied. Version 9.8.0 includes all bug fixes of support package 2 of version 9.6.2.
Action
Upgrade EHP install
NW Target
701 701 701
Key Number
1905323 2121071 1848589 2412412
OTEXBAS
Upgrade
702
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SW Component
OTEXBAS OTEXERP OTEXERP
Action
EHP install Upgrade EHP install
NW Target
702 701 701 701
Key Number
1445805 3692324 1583814 1101221 2851239 1273721 1934125 2988495 1699730 807655 2862981 1411921
OTEXCRM OTEXCRM
702 702
Please get in contact with Open Text support if a vendor key is not working or missing.
5.3.5 Known issue with upgrade of OTEXERP and DocuLink for LES 9.7.3
Symptom: You are not able to upgrade software component OTEXERP to version 9.8.0 with the help of the Delta Upgrade package because of an unresolved conflict with DocuLink for LES 9.7.3 package OTEXDESE. Prerequisite: On your SAP System you already had installed packages OTEXBAS and OTEXERP of version 9.6.2. You also had installed packages
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OTEXDESB and OTEXDESE of DocuLink for LES 9.7.3. Now you want to upgrade your packages OTEXBAS and OTEXERP to 9.8.0. Reason: The upgrade package (AOU) of OTEXERP 9.8.0 doesn't replace the full piecelist of OTEXERP 9.6.2. Therefore a conflict between OTEXERP 9.8.0 and OTEXDESE 9.7.3 is evaluated by the system during the evaluation which actually is not existing anymore. Solution: Cleanly roll back this attempt within transaction SAINT. Leave this transaction. Instead start the transaction SAINT again but now use the installation package for software component OTEXERP 9.8.0 instead, i.e. SAPK103COINOTEXERP, SAPK-203COINOTEXERP or SAPK-303COINOTEXERP depending on your SAP ERP target release.
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6 Fixed Issues
6.1 Issues fixed with version 9.8.0
Open Text Archiving and Document Access for SAP Solutions 9.8.0 includes all bug fixes of support packages 1 and 2 of previous version 9.6.2. In addition to that the following issues have been solved as well. Umlaute im Titel des Web Viewers sind falsch
Reference LLSAPS-2047 Umlauts
correctly /IXOS/DC_A_PROTOCOL_ENTRIES doesnt work for entry "A" Archive Documents (Scan)
Reference LLSAPS-2255 The user audit trail for entry type "A" , i.e. archiving documents via scan generates an entry, but no record details were generated.
Content of table /IXOS/DC_TAECR is not transportable, due to table settings Due to wrong table settings the customizing ifor the ECR mapping for DocuLink could not be exported via transports.
Reference LLSAPS-1784
AUTH_CHECK UserExit wird fr offline-Daten (Datenarchivierung) nicht aufgerufen Due to this issue consultants could not do implementations in customer specific DocuLink projects with User-Exit AUTH_CHECK in the case of displaying "offline" records, i.e. records archived with data archiving.
Reference LLSAPS-2057
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Reference LLSAPS-2308
When physical delete is set for tree, then ArchiveLink documents are now deleted, if they are records and if records management allows to do so.
Reference LLSAPS-2373, Reference LLSAPS-2374
File upload to ArchiveLink documents in SAP GUI : document types related to generic document class '*' are offered by default. The stored document class in ArchiveLink is then derived from the file extension. DocuLink Workspace: Remove @W_LENGTH from list of available internal selection fields of "W" nodes due to change in ECMLink API (as delivered in support package 1 of Extended ECM Add-On OTEXRL 9.8)
Reference LLSAPS-2387
DocuLink Web Some minor bug fixes were done. Especially topics related to OpenText Employee File Management (EFM): Fixes of issues related to thumbnail view in SAP GUI (e.g. display of documents of document class 'PDF_SCAN')
Reference LLSAPS-2340, Reference LLSAPS-2341
Rendition Management
Reference LLSAPS-2327
rendition server DesktopLink A few minor bug fixes were done. Forms Management Some bug fixes, particularly:
Reference LLSAPS-2326
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7 Known Issues
Caution
Restrictions on behalf of non-Open Text products are not listed here. See the respective Release Notes for those products for further information. Some entries have an internal reference number (Reference 139941, for example). This number refers to an internal information system and allows Open Text to provide you with even faster high quality support. Entries with an icon refer to an SAP (OSS) note.
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7.2 Accessibility
Displaying a Printlist from the Archive System When a user needs full accessible mode within a printlists, Open Text recommends to use document display within the SAP GUI using the SAP Document Viewer.
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4. Apply the option Open nodes automatically to the new static node. 5. Move the respective first-level node from the root node one level below under the new static node. Default archiving scenario in the Create screen When you create a new record with a document at a node where several document nodes are assigned, the default archiving scenario defined for the corresponding attribute object is ignored in the Create screen. Therefore, the popup asking you which archiving scenario to use always appears. DocuLink Web User Interface Please note, that starting with Version 9.8.0 the DocuLink Web User Interface is implemented based on the ABAP Web Dynpro Framework. Therefore many restrictions of the former BSP based Web UI don't apply. But still not all features of DocuLink are supported in this visualization. For an overview of supported functionality in the projects themselves, see the Open Text DocuLink for SAP Solutions - User Guide (DC-UGD). The following features are not supported for DocuLink projects that are accessed using the DocuLink Web User Interface: RFC communication to the archive Scanning via front-end and file upload via DesktopLink Assigning files via barcode
Output masks for dynamic nodes If the values for a field are restricted by input in a selection screen, the restriction may be ignored by a dynamic node where an output mask is defined. In this case, the restriction defined by the output mask overrules the one in the selection screen.
Reference 142195
Simultaneous access to CM document properties When two or more users access the CM document properties dialog for the same document at the same time, only the first user can switch to edit mode. When another user tries to switch to edit mode for the dialog as well, an error occurs and an empty popup titled List of unprocessed documents is displayed. To avoid this, implement SAP note 761469.
Reference 144866
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Logging for CM documents in hitlists When you perform actions on CM documents that are displayed in a hitlist, no logging information is stored for these actions.
Reference 204528
Displaying documents from a logical system The user that is used to access the logical system must be of the user type Dialog. Users of type Communication cannot display documents and input screens, although they have permission to retrieve data. Table maintenance for DocuLink sample project $EX_FI
2
The maintenance data of the /IXOS/DC_EX_GJAH table is not populated automatically. Therefore this table has to be maintained manually with year numbers in field GJAHR and the client number in field MANDT. The maintenance is required to make the DocuLink sample project $EX_FI or its copies work properly. Otherwise the view 001 of the sample project does not show any BKPF data because of the value restriction GJAHR at node C_GJAHR, which in turn depends on the data specified in the /IXOS/DC_EX_GJAH.
This an optional example DocuLink project which may be downloaded from the KC (https://knowledge.opentext.com).
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Maximum width of fields in the database If you create or change records in the database, the maximum width of fields in the view is 132 characters. Maximum length of node type texts Only node type texts with a maximum length of 500 characters can be displayed correctly. Check tables A maximum of 4 fields may be linked via check tables to execute a foreign key check against these check tables. Check tables for COLD records When inserting COLD records, possibly available check tables are ignored. This includes the client specified when importing data, which means that it is not checked whether the client exists. If not, the import will fail without an error message and the entries are written into the table with a non existing client. Table names for COLD Insertion of COLD records will succeed only for tables with names <= 25 characters. Dynamic nodes and cluster tables Dynamic nodes will not work with cluster tables like BSEG. SAP does not support the SELECT DISTINCT statement correctly. Duplicates are not eliminated. Therefore the performance will be poor. Enter an attribute object in the field Value restriction at the dynamic node type. String, Sstring or Rawstring data types in tables String, Sstring or Rawstring data types are not supported in tables used by DocuLink views. Packed and float format at dynamic node types Dynamic node types do not support selection fields with the data type packed (P) or float (F) as COLLECT (non-info) fields. Customizing output masks at dynamic node types When an output mask is defined for the COLLECT field of a dynamic node type, only selection fields with the data types CHAR and DATE are supported. Using F4 help for authorization fields
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When using the F4 help to enter authorization fields for authorization checks at the attribute object, wildcards may be ignored. Restrict the amount of hits within the search help screen instead.
7.3.2 Visualization
Problems when displaying archived documents with Web Viewer The maintenance table /IXOS/OA_CUST_A (viewer customizing) offers a flag called Open in curr. Window. The program code of this feature uses the SAP function module CALL_BROWSER. In case of problems when displaying archived documents with the WebViewer check the following SAP notes: SAP note 1128338 - CALL_BROWSER does not open URL in new window SAP note 1061637 - Problems with the CALL_BROWSER function module
Displaying several documents at the same time When several documents are selected and you click on Display, not all selected documents may be displayed. This is due to a synchronization problem between the SAP GUI and the applications opened to display the documents. We recommend displaying documents one at a time. Screens as popups option When displaying screens as pop ups, the pop ups may not be displayed correctly after scrolling down in one of them. If a seemingly empty popup appears, try scrolling upwards to display the missing fields. This is an SAP problem and depends on the patch level of the SAP system and on the used SAP GUI. Unnecessary scrollbars in pop ups Sometimes scrollbars are displayed even in small pop ups where they are not necessary. To avoid this behavior, implement SAP note 592607.
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ITS and selection screens When using ITS, if the Screen as Popup option is activated in the header of a view you must use the Refresh function to get the selection screen when you open a node that has been assigned for such use. To avoid this effect and get the selection screen directly, do not use the Screen as Popup option. Displaying columns in a hitlist In order to display columns in a hitlist correctly, a fixed font has to be set in the corresponding ITS CSS file columntreedhtml.css. Checkbox alignment Checkboxes are automatically aligned to the left in the SAP GUI for HTML. Displaying FAX documents inplace FAX documents can only be displayed inplace using the Open Text Imaging: Windows Viewer. Archiving documents via front-end Archiving scenarios do not work with SAP GUI for HTML.
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Initial values in IXOS Records Properties in IXOS Records for which no values have been set yet are displayed with initial values in the SAP system. You cannot specify queries in SAP to select all records where properties are unset. Relations in Queries In queries to retrieve data from a Livelink ECM PDMS Context Server, you cannot use ECR relations. Use the required IXOS Record type directly. Special characters in Administration for ECR Context Server In the Administration for ECR Context Server settings in DocuLink, special characters are not supported for the following parameters: Organization for logon in ECR Domain for logon in ECR User for logon in ECR
If the Livelink ECM PDMS Context Server server = 6.0D is used, characters supported by ISO-8859-1 are also supported for these parameters. New standard data model in the Livelink ECM PDMS Context Server 6.0E for the Livelink BAI scenario During data export from an SAP system to a PDMS Context Server server using the Livelink BAI functionality, exported ArchiveLink documents are reclassified (specialized) from the general ixos.dms:Entity type to the special ixos.bai:Document type. Therefore, some prerequisites must be fulfilled. Support of a two layer data model in Livelink ECM PDMS Context Server 6.0E The standard data model for PDMS Context Server 6.0E has been changed to a two layer model. For the BAI service, you must apply patch CR60-052 to the PDMS Context Server server, and patch PD095-013 to the Livelink ECM PDMS Document Modeler. Special permissions for the transfer user (BAI user) The BAI user requires the write properties and ACL write permissions for ArchiveLink documents archived to the ixos.dms:Entity. An ACL mapping configuration must be specified on the PDMS Context Server (e.g. for the DMSALDefaultUser user for ArchiveLink documents without SecKeys). If documents are archived using ODMA and DesktopLink, the BAI user requires Full Access permission to the ixos.dms:Entity data record type on the PDMS
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Context Server, in addition to the specified ACL mapping configuration. Add the BAI user to the EntityFullAccess group in Open Text User Management. For details on ACL mapping configuration, see the Permissions and ArchiveLink interface section in the Livelink ECM PDMS Document Modeler Customization Guide (CC-CGD).
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When the Web Viewer (< 9.6.0) is displayed inplace in a Open Text DocuLink for SAP Solutions view, notes to the document cannot be displayed or added, as the necessary protocol is not supported by SAP. If possible, use the old SAP GUI visual design (option in the SAP Configuration settings) or disable the inplace view for Open Text DocuLink for SAP Solutions (setting in view header data).
Reference 203652
Inplace viewing of TIF documents using the Open Text Imaging: Windows Viewer TIF documents stored within the SAP Content Management document model cannot be displayed inplace in the HTML control using the Open Text Imaging: Windows Viewer. Java Viewer and SSL support HTTPS is not available for the Java Viewer.
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8 Contact Information
Open Text Corporation 275 Frank Tompa Drive, Waterloo, Ontario, Canada, N2L 0A1 Tel: +1-519-888-7111 Toll Free Canada/USA: 1-800-499-6544 International: +800-4996-5440 Fax: +1-519-888-0677 E-mail: mailto:support@opentext.com FTP: ftp://ftp.opentext.com Knowledge Center: https://knowledge.opentext.com/ For more information, visit http://www.opentext.com
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