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For the reasons stated


Supreme Judicial Court of below, we answer the questions exclusively
Massachusetts,Suffolk. on the basis of the undisputed facts, which
CANAL ELECTRIC COMPANY et. al. are substantially as follows.
v.
WESTINGHOUSE ELECTRIC FN1. Canal Electric, one of the
CORPORATION. plaintiffs, is in contractual privity
Argued Nov. 8, 1989. with Westinghouse. The other
Decided Jan. 9, 1990. plaintiffs are Commonwealth
Electric Company, Cambridge
Before LIACOS, C.J., and WILKINS, Electric Light Company, Montaup
ABRAMS, O'CONNOR and GREANEY, Electric Company, Boston Edison
JJ. Company, Massachusetts Municipal
Wholesale Electric Company, New
ABRAMS, Justice. England Power Company, and the
Pursuant to S.J.C. Rule 1:03, as appearing in Templeton Municipal Lighting Plant.
382 Mass. 700 (1981), a judge of the United They regularly purchase power from
States District Court for the District of Canal. They seek damages for the
Massachusetts has certified to us two cost of replacement power purchased
questions of Massachusetts law concerning during the time that Canal's turbine
consequential damages under Article 2 of generator was out of service.
the Uniform Commercial Code in Because the question was not
circumstances in which a limited contractual certified to us, we do not decide
remedy has failed of its essential purpose. whether plaintiffs not in privity may
See G.L. c. 106, § 2-719 (1988 ed.). The recover consequential damages or
questions certified are: “1. Assuming that damages under G.L. c. 93A. See
the Westinghouse exclusive remedy failed of G.L. c. 106, § 2-318. We limit
its essential purpose, is the provision entitled ourselves to answering only the
Limitation of Liability enforceable under the questions certified. See Cabot Corp.
circumstances alleged in this case? 2. v. Baddour, 394 Mass. 720, 477
Assuming that the provision entitled N.E.2d 399 (1985). We refer only to
Limitation of Liability is enforceable even if Canal throughout our opinion.
the Westinghouse exclusive remedy failed of
its essential purpose, is such provision In March, 1983, one of the plaintiffs, Canal
enforceable so as to bar remedies against Electric Company (Canal), purchased from
Westinghouse under Mass.G.L. c. 93A?” Westinghouse a set of rotating blades for use
We answer both questions in the affirmative. in a steam turbine generator, and related
services. Westinghouse shipped the blades to
The plaintiffs are electric utility companies Canal on March 19, 1983, and installed
FN1
that allege that they incurred substantial them in the turbine generator.
losses as a result of the failure of certain
components of an electric generator The contract governing the sale was one of
manufactured by the defendant, two Westinghouse selling policies, either
Westinghouse Electric Corporation Selling Policy 1701 or Selling Policy 1270.
(Westinghouse). The record before us The parties are in disagreement concerning
includes a statement of undisputed facts, an which selling policy governs the sale;
amended complaint and answer, and several however, the two selling policies are
virtually indistinguishable for purposes of raised by Canal, as required by our rule, and
our answer to the certified questions. Both those issues raise factual disputes that are
selling policies contained exclusive warranty not resolved. Nevertheless, we conclude that
provisions, exclusive (i.e., limited) repair or we can answer the certified questions if we
replacement remedies, and clauses limiting confine our answers to the undisputed facts.
total liability to the contract or order price of We add that if, in the future, the “questions
the goods and related services. These certified to us ... are not accompanied by
“Limitation of Liability” clauses specifically sufficient nonhypothetical, evidentiary facts
excluded indirect, special, incidental, and to allow us to adequately determine” the
consequential damages. Canal does not answers, we may decline to answer such
assert that the contract terms were questions. See Schlieter v. Carlos, 108 N.M.
unconscionable. 507, 775 P.2d 709, 711 (1989). In this case,
we confine our answers to the undisputed
Westinghouse sent Canal an invoice for the facts.
price of the blades on April 19, 1983. During
an inspection on July 20, 1983, cracks were [2] 1. Question One. “Assuming that the
discovered in one or more of the blades. On Westinghouse exclusive remedy failed of its
August 8, 1983, Westinghouse issued to essential purpose, is the provision entitled
Canal a full credit for the price of the blades Limitation of Liability enforceable under the
that had failed. The turbine generator circumstances alleged in this case?” We
returned to service on November 21, 1983, answer that the exclusion of consequential
with replacement blades designed, damages is enforceable on the undisputed
manufactured, and installed by facts.
Westinghouse.
Canal contends that, because the limited
The case comes to us after a hearing in repair or replacement remedy failed of its
Federal court on Westinghouse's motion for essential purpose (an assumption all parties
summary judgment. In addition to the make for purposes of the certified
statement of undisputed facts, the Federal question),FN2 it is entitled to all the remedies
judge has transmitted to us several other for breach provided in the Uniform
documents, including affidavits, exhibits, Commercial Code that would otherwise be
and an amended complaint, which in excluded by the “Limitation of Liability”
substance alleges wilful dilatoriness and clauses of the selling policies, including
repudiation of warranty obligations. consequential damages. Canal relies on G.L.
c. 106, § 2-719(2), which provides: “Where
[1] Because the certified questions come to circumstances cause an exclusive or limited
us on the defendant's motion for summary remedy to fail of its essential purpose,
judgment, Canal asserts that in our answers remedy may be had as provided in this
we should resolve all factual disputes in its chapter [i.e., the Code].”
favor. The questions were certified to us
pursuant to S.J.C. rule 1:03, supra, which FN2. In its brief, Westinghouse
provides that a certification order shall set “contends that it fully performed its
forth “a statement of all facts relevant to the warranty obligations by repairing the
questions certified and showing fully the blades and returning the turbine to
nature of the controversy in which the service.... [S]olely for the purposes
questions arose.” Id. at § 3(2). The record of this appeal, Westinghouse
before us is not fully developed on issues assumes the repair/replacement
remedy failed of its essential conclude a contract for sale within this
purpose.” Article, they must accept the legal
consequence that there be at least a fair
Because Westinghouse confines its quantum of remedy for breach of the
argument to the issue of obligations or duties outlined in the
consequential damages, we assume contract.” Thus, § 2-719 was “intended to
that Westinghouse does not argue encourage and facilitate consensual
that nonconsequential Code allocations of risks associated with the sale
damages are not recoverable. of goods,” as long as minimum adequate
remedies are available to a party injured by a
Westinghouse, on the other hand, argues breach. V-M Corp. v. Bernard Distrib. Co.,
that Canal is barred from recovering 447 F.2d 864, 869 (7th Cir.1971). Cf. Board
consequential damages despite the failure of of Directors of Harriman School Dist. v.
the limited remedy, relying on G.L. c. 106, § Southwestern Petroleum Corp., 757 S.W.2d
2-719(3), which provides: “Consequential 669 (Tenn.App.1988) (consequential
damages may be limited or excluded unless damages disclaimer unenforceable when no
the limitation or exclusion is minimum adequate remedy available).
unconscionable.” Westinghouse asserts that
the consequential damages disclaimer Previously we noted that the consensual
survives the failure of the limited remedy, allocation of risk is not contrary to public
because it is not unconscionable. policy. Minassian v. Ogden Suffolk Downs,
Westinghouse argues that, even if Canal is Inc., 400 Mass. 490, 493, 509 N.E.2d 1190
entitled to direct and incidental damages, the (1987). Recently, we enforced a contract
disclaimer of consequential damages must clause excluding the recovery of
stand because it is an entirely separate consequential damages even when those
contractual provision from the limited damages exceeded the total contract price,
remedy clause. as Canal alleges they do in this case. See
Deerskin Trading Post, Inc. v. Spencer
Nothing in § 2-719 or other provisions of the Press, Inc., 398 Mass. 118, 495 N.E.2d 303
Code explains whether consequential (1986). “Limiting damages to a refund of the
damages may be recovered following the purchase price in the circumstances of this
failure of a limited remedy if they are case, where the two parties are sophisticated
expressly excluded by a contract, as they are business entities, and where consequential
in this case. The tension between the two damages in the event of a problem could be
subsections of § 2-719 may be resolved by extensive, is a reasonable business
examining the purposes of the section as set practice....” Id. at 124, 495 N.E.2d 303.
forth in the Official Comment to § 2-719 of Like the contractual provisions in Deerskin
the Uniform Commercial Code, 1B U.L.A. Trading Post, the consequential damages
(Master ed. 1989). Comment 1 notes that disclaimer in the Canal-Westinghouse
“[u]nder this section parties are left free to contract was a reasonable accommodation
shape their remedies to their particular between two commercially sophisticated
requirements and reasonable agreements parties. See American Elec. Power Co. v.
limiting or modifying remedies are to be Westinghouse Elec. Corp., 418 F.Supp. 435,
given effect.” The comment continues: 458 (S.D.N.Y.1976) (“the contract here in
“However, it is of the very essence of a sales issue is not of the type entered into by the
contract that at least minimum adequate average consumer, but a commercial
remedies be available. If the parties intend to agreement painstakingly negotiated between
industrial giants”). See also Employers Ins. an entirely separate contractual provision
of Wausau v. Suwannee River Spa Lines, from the limited repair or replacement
Inc., 866 F.2d 752, 780 (5th Cir.), cert. remedy and thus survives the failure of the
denied sub nom. Employers Ins. of Wausau limited remedy. “The limited remedy of
v. Avondale Shipyards, Inc., 493 U.S. 820, repair and a consequential damages
110 S.Ct. 77, 107 L.Ed.2d 43 (1989). exclusion are two discrete ways of
attempting to limit recovery for breach of
Here, Canal's assent to the Westinghouse warranty.... The former survives unless it
selling policies demonstrates a clear intent to fails of its essential purpose, while the latter
accept the risk of consequential damages. is valid unless it is unconscionable.”
The particular allocation of risk in the (Citations omitted.) Chatlos Syss. v.
Westinghouse selling policies is one that has National Cash Register Corp., 635 F.2d
been recognized as common in the electric 1081, 1086 (3d Cir.1980). On the undisputed
power generation industry. See, e.g., Public facts before us, then, we answer the first
Serv. Co. of New Hampshire v. question affirmatively.
Westinghouse Elec. Corp., 685 F.Supp.
1281, 1289 (D.N.H.1988). “Most utilities In so ruling, we follow the principle that
agree that manufacturers should not be “the agreed-upon allocation of commercial
expected to take [the risk of consequential risk should not be disturbed ... where ... the
damages] since they do not have any direct warranted item is a highly complex,
control over the magnitude of expense.” sophisticated, and in some ways
Ebasco Servs., Inc. v. Pennsylvania Power experimental piece of equipment.”
& Light Co., 460 F.Supp. 163, 181 American Elec. Power, supra at 458. Recent
(E.D.Pa.1978). There is no reason to disturb cases, particularly ones involving contracts
an agreed-on allocation of risk that is among sophisticated commercial entitles
standard in an industry simply because the like the parties in this case, generally follow
agreement has proved expensive to one of this rule,FN3 although there is some
the parties. See Employers Ins. of Wausau, disagreement among the courts.FN4 Cases
supra at 780. awarding consequential damages generally
arise from consumer transactions and
Moreover, under § 2-719(2), Canal may involve “relatively uncomplicated products”
recover any nonconsequential Code like cars and tractors.FN5 Those facts are not
damages, despite the “Limitation of present in this case.
Liability” provision. It is undisputed that
Westinghouse already has issued to Canal a FN3. See, e.g., Employers Ins. of
credit for the full purchase price of the faulty Wausau v. Suwannee River Spa
blades. This, and any other non- Lines, Inc., 866 F.2d 752 (5th
consequential damages under the Code, is a Cir.1989); Lewis Refrigeration Co.
“minimum adequate remedy.” See § 2-719, v. Sawyer Fruit, Vegetable & Cold
comment 1. Storage Co., 709 F.2d 427 (6th
Cir.1983); Chatlos Syss. v. National
Accordingly, on the limited facts before us, Cash Register Corp., 635 F.2d 1081
we conclude that the disclaimer of (3d Cir.1980); S.M. Wilson & Co. v.
consequential damages is enforceable even Smith Int'l, Inc., 587 F.2d 1363 (9th
though the limited repair or replacement Cir.1978); McKernan v. United
remedy has failed of its essential purpose. Technologies Corp., 717 F.Supp. 60
The disclaimer of consequential damages is (D.Conn.1989); Smith v. Navistar
Int'l Transp. Corp., 714 F.Supp. 303 Caterpillar Tractor Co. v. Waterson,
(N.D.Ill.1989); Harper Tax Servs., 13 Ark.App. 77, 679 S.W.2d 814
Inc. v. Quick Tax Ltd., 686 F.Supp. (1984); Clark v. International
109 (D.Md.1988); Flow Indus., Inc. Harvester Co., 99 Idaho 326, 581
v. Fields Constr. Co., 683 F.Supp. P.2d 784 (1978); Adams v. J.I. Case
527 (D.Md.1988); Cole Energy Co., 125 Ill.App.2d 388, 261 N.E.2d
Dev. Co. v. Ingersoll-Rand Co., 678 1 (1970); Goddard v. General
F.Supp. 208 (C.D.Ill.1988); Motors Corp., 60 Ohio St.2d 41, 396
Computerized Radiological Servs. v. N.E.2d 761 (1979); Murray v.
Syntex Corp., 595 F.Supp. 1495 Holiday Rambler, Inc., 83 Wis.2d
(E.D.N.Y.1984), aff'd in part, rev'd in 406, 265 N.W.2d 513 (1978).
part on other grounds, 786 F.2d 72
(2d Cir.1986); American Elec. [3] We add that consequential damages are
Power Co., supra; County Asphalt, awarded in cases in which the facts show
Inc. v. Lewis Welding & Eng'g Corp., wilful dilatoriness or repudiation of
323 F.Supp. 1300 (S.D.N.Y.1970), warranty obligations by the seller.FN6
cert. denied, 404 U.S. 939, 92 S.Ct. Although in its brief Canal argues wilful
272, 30 L.Ed.2d 252 (1971); dilatoriness and repudiation, those facts are
Carboline v. Oxmoor Center, 40 in dispute and thus are not properly before
U.C.C.Rep.Serv. 1728 us.FN7 See Schlieter v. Carlos, 108 N.M.
(Ky.App.1985); Xerox Corp. v. 507, 775 P.2d 709 (1989). Our answer might
Hawkes, 124 N.H. 610, 475 A.2d 7 well be different if such facts were
(1984); Kearney & Trecker Corp. v. established.
Master Engraving Co., 107 N.J. 584,
527 A.2d 429 (1987); Cayuga FN6. See, e.g., Fiorito Bros. v.
Harvester, Inc. v. Allis-Chalmers Fruehauf Corp., 747 F.2d 1309 (9th
Corp., 95 A.D.2d 5, 465 N.Y.S.2d Cir.1984); Soo Line R.R. v.
606 (N.Y.1983); Stutts v. Green Fruehauf Corp., 547 F.2d 1365 (8th
Ford, Inc., 47 N.C.App. 503, 267 Cir.1977); Jones & McKnight
S.E.2d 919 (1980); Envirotech Corp. v. Birdsboro Corp., 320
Corp. v. Halco Eng'g, Inc., 234 Va. F.Supp. 39 (N.D.Ill.1970); Leprino
583, 364 S.E.2d 215 (1988). v. Intermountain Brick Co., 759 P.2d
835 (Colo.App.1988); Adams v. J.I.
FN4. See Fidelity & Deposit Co. of Case Co., 125 Ill.App.2d 388, 261
Md. v. Krebs Eng'rs, 859 F.2d 501 N.E.2d 1 (1970).
(7th Cir.1988); R.W. Murray, Co. v.
Shatterproof Glass Corp., 758 F.2d Many of the courts following the
266 (8th Cir.1985); Fargo Mach. & rule that consequential damages
Tool Co. v. Kearney & Trecker may be excluded even when a
Corp., 428 F.Supp. 364 limited remedy has failed of its
(E.D.Mich.1977); Directors of essential purpose have indicated
Harriman School Dist. v. that they might hold otherwise if
Southwestern Petroleum Corp., 757 bad faith or wilful dilatoriness
S.W.2d 669 (Tenn.App.1988). could be shown. See, e.g., Chatlos
Syss. v. National Cash Register
FN5. See Massey-Ferguson, Inc. v. Corp., 635 F.2d 1081, 1087 (3d
Laird, 432 So.2d 1259 (Ala.1983); Cir.1980) (“This is not a case
where the seller acted or otherwise....” (Emphasis added.)
unreasonably or in bad faith”);
S.M. Wilson & Co. v. Smith Int'l, [4][5] Once the limited remedy failed of its
Inc., 587 F.2d 1363, 1375 (9th essential purpose, Canal was entitled to all
Cir.1978) (“The seller ... did not Code remedies for breach of warranty other
ignore his obligation to repair; he than consequential damages. The question is
simply was unable to perform it”); whether Canal could validly waive its c.
Cole Energy Dev. Co. v. 93A, § 11, claim by assenting to the
Ingersoll-Rand Co., 678 F.Supp. Limitation of Liability clause. We conclude
208, 212 (C.D.Ill.1988) (buyer that it could.FN9
failed to allege that seller was
“wilful or dilatory in failing to FN9. We note that the Federal
meet its warranty obligations”); District Court for the District of
Kearney & Trecker Corp. v. Massachusetts has issued conflicting
Master Engraving Co., supra; holdings on this issue. Compare
Cayuga Harvester, Inc. v. Allis- Chestnut Hill Dev. Corp. v. Otis
Chalmers Corp., supra. Elevator Co., 653 F.Supp. 927
(D.Mass.1987) (claim under c. 93A,
FN7. The parties also have used the § 11, waived by contract) with North
term “bad faith” in their briefs. The Am. Consol., Inc. v. Kopka, 644
cases on this issue generally refer to F.Supp. 191, 195 (D.Mass.1986) ( “it
wilful dilatoriness or repudiation, not may be that the rule most protective
to bad faith. of the public ... would be the rule
that claims of unfair and deceptive
2. Question Two. “Assuming that the practices may never be prospectively
provision entitled Limitation of Liability is waived by contract”).
enforceable even if the Westinghouse
exclusive remedy failed of its essential A statutory right or remedy may be waived
purpose, is such provision enforceable so as when the waiver would not frustrate the
to bar remedies against Westinghouse under public policies of the statute. For example,
Mass.G.L. c. 93A?” FN8 We answer that it is, in Continental Corp. v. Gowdy, 283 Mass.
in the circumstances of this case. 204, 186 N.E. 244 1933), we stated that a
contractual waiver of statutory rights is
FN8. Selling Policy 1270 provides, permissible when the statute's purpose is the
in part: “Purchaser expressly agrees “protection of the property rights of
that the remedies provided therein individual parties ... rather than ... the
are exclusive and that neither protection of the general public.” Id. at
Westinghouse nor its suppliers will 218, 186 N.E. 244. Cf. Minassian, supra at
under any circumstances be liable 493, 509 N.E.2d 1190; Lee v. Allied
under any theory of recovery, Sports Assocs., 349 Mass. 544, 550, 209
whether based on contract; on N.E.2d 329 (1965).
negligence of any kind, strict liability
or tort ...or otherwise....” (Emphasis A statutory right may not be disclaimed if
added.) Selling Policy 1701 the waiver could “do violence to the public
provides, in part: “Westinghouse ... policy underlying the legislative
shall not be liable in contract, in tort enactment.” Spence v. Reeder, 382 Mass.
(including negligence), strict liability 398, 413, 416 N.E.2d 914 (1981). See
Henry v. Mansfield Beauty Academy, Inc.,
353 Mass. 507, 233 N.E.2d 22 (1968). Thus, FN10. Chapter 93A authorizes the
we ordinarily would not effectuate a award of attorneys' fees as well as
consumer's waiver of rights under c. 93A. actual damages. Thus, a plaintiff
Compare Hannon v. Original Gunite suing both for breach of warranty
Aquatech Pools, Inc., 385 Mass. 813, 434 and under c. 93A would be entitled,
N.E.2d 611 (1982) (consumer not required if successful, to actual damages plus
to submit to arbitration before proceeding on attorneys' fees, but not to double
c. 93A claim), with Greenleaf Eng'g & recovery plus fees. See Linthicum,
Constr. Co. v. Teradyne, Inc., 15 supra at 388, 398 N.E.2d 482. In
Mass.App.Ct. 571, 447 N.E.2d 9 (1983) circumstances of knowing and wilful
(stay of proceedings under c. 93A, § 11, violation of c. 93A or of bad-faith
pending arbitration proper when business refusal to settle, a plaintiff also may
plaintiff's c. 93A claim was essentially a be entitled to double or treble
private dispute arising from commercial damages under c. 93A itself. See
transaction). Although there might be certain International Fidelity Ins. Co. v.
c. 93A, § 11, claims that a business plaintiff Wilson, 387 Mass. 841, 853, 443
could not waive, such as a claim sounding in N.E.2d 1308 (1983) (distinguishing
antitrust, facts to establish such a claim have between “relatively innocent”
not been alleged or established. violators of c. 93A, who are not
liable for multiple damages and
This dispute is essentially a private one in wilful or knowing violators who are
which Canal's c. 93A, § 11, claim is liable for multiple damages).
duplicative of its breach of warranty claim.
General Laws c. 93A“is not subject to the In this case, as in Linthicum, the c. 93A, §
traditional limitations of preexisting causes 11, claim arises from the breach of warranty
of action,” Slaney v. Westwood Auto, Inc., and merely is an alternate theory of recovery
366 Mass. 688, 704, 322 N.E.2d 768 (1975), under the contract. Moreover, the dispute is
but in some circumstances a c. 93A claim a purely commercial one that does not affect
may be merely duplicative of a traditional the public interest. See Chestnut Hill Dev.
contract claim. In Linthicum v. Archambault, Corp. v. Otis Elevator Co., 653 F.Supp. 927
379 Mass. 381, 387, 398 N.E.2d 482 (1979), (D.Mass.1987) (consequential damages
we noted that a business plaintiff could disclaimer in contract barred recovery under
recover for “a material and substantial c. 93A, § 11). See also Greenleaf Eng'g &
breach of warranty” under c. 93A, § 11. At Constr. Co., supra at 576, 447 N.E.2d 9;
the same time, we made clear that the c. Flower World of Am., Inc. v. Wenzel, 122
93A, § 11, claim was duplicative of the Ariz. 319, 594 P.2d 1015 (Ct.App.1978).
breach of warranty claim, because we Nothing suggests that, in these
permitted recovery only of actual damages, circumstances, the waiver of the c. 93A, §
combined with attorneys' fees.FN10 Id. at 11, claim would frustrate the public policies
388, 398 N.E.2d 482. See McGrath v. of the statute. Thus, we conclude on the
Mishara, 386 Mass. 74, 85, 434 N.E.2d limited facts before us that the Limitation of
1215 (1982) (“We see no reason to believe Liability provisions require an affirmative
that the Legislature intended in c. 93A to answer to the second question.
authorize cumulative damages ... for the
same wrong”). Cf. Simon v. Solomon, 385 Based on the undisputed facts, we answer
Mass. 91, 431 N.E.2d 556 (1982). both certified questions, “yes.”
Mass.,1990.
Canal Elec. Co. v. Westinghouse Elec. Corp.
406 Mass. 369, 548 N.E.2d 182, 10 UCC
Rep.Serv.2d 664

END OF DOCUMENT

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