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Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on Aspire 5500Z service guide.
Date
2006/10/04 Chapter 1
Chapter
Remove SPDIF support
Updates
II
Copyright
Copyright 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.
WARNING
CAUTION
IMPORTANT
IV
Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
2.
VI
Table of Contents
Chapter 1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 An Aspire tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Easy-launch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Lock Keys and embedded mumeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Special Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Chpater 2
System Utilities
29
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Chapter 3
41
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Removing the Wireless LAN Card/the HDD Module/the Memory/ the CPU/the ODD Module and the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Removing the Wireless LAN Card and the HDD Module . . . . . . . . . . . . . . . . . .46 Removing the Memory and the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Removing the ODD Module and the LCD module . . . . . . . . . . . . . . . . . . . . . . .47 Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Separate the Main Unit Into the Upper and the Lower Case Assembly . . . . . . .50 Disassembling the Upper Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Disassembling the Lower Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Disassembling the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Table of Contents
Chapter 4 Troubleshooting 55
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Insyde MobilePro BIOS POST Beep Code and POST Messages . . . . . . . . . . . . . . .64 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Chpater 5
71
Chpater 6
75
Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 The System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Upper Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Lower Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Chapter 1
System Specifications
Features
Below is a brief summary of the computers many feature:
Display
14.1 WXGA Acer CrystalBriteTM color TFT LCD, 1280 x 800 resolution, 16:10 viewing ratio, supporting simultaneous multi-window viewing on dual displays via Acer GridVistaTM 16.7 million colors Intel 915GM integrated 3D graphics, featuring Intel Graphics Media Accelerator 900 and up to 128 MB of VRAM, supporting Microsoft DirectX 9.0 and dual independent display (for UMA models) ATI MOBILITYTM RADEONTM X1300 256/512 HyperMemoryTM , supporting ATI PopwerPlayTM 5.0, , Microsoft DirectX 9.0, PCI Express and and DualViewTM Simultaneous LCD and CRT display, with LCD panel refresh rate at 70 Hz MPEG-2/DVD hardware-assisted capability Acer CinemaVisionTM video technology (Acer Arcade) Acer ClearVisionTM video optimization technology (Acer Arcade)
Storage subsystem
40/60/80/100 GB ATA/100 hard disk drive Optical drive options: DVD-Super Multi double-layer DVD-Dual double layer DVD/CD-RW combo
Input devices
84/85-key keyboard
Chapter 1
Touchpad with 4-way integrated scroll button 12 function keys, four cursor keys, two Windows keys, hotkey controls, embedded numeric keypad, international language support Four easy-launch buttons Two front-access LED-buttons: WLAN and Bluetooth
Audio
Audio system with two built-in speakers Built-in microphone Intel AC97 audio support Sound Blaster ProTM MS-Sound compatible
Communication
Modem: 56K ITU V.92 modem with PTT approval; wake-on ring ready LAN: 10/100 Mbps Fast Ethernet; wake-on ring ready WLAN: integrated Intel PRO/Wireless 2200BG network connection (dual-band 802.11b/g) Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUPTM wireless technology Acer SignalUp wireless technology support WPAN: integrated Bluetooth
I/O Ports
Three USB 2.0 ports PC Card slot (one Type II) External display (VGA) port Headphones/speaker/line-out jack Microphone/line-in jack Ethernet (RJ-45) port Modem (RJ-11) port DC-in jack for AC adaptor
Chapter 1
DDR II SODIMM 1
LVDS Conn.
USB Conn. x3
USB Conn. x1 for BlueTooth Audio Codec Amplifier MDC Conn. SATA Conn. PATA Conn. Speaker Conn. Jack x2 RJ-11
RJ45
RTC Circuit
Power-OK Circuit
Chapter 1
Board Layout
Top View
SW3 JP1
SW1
JP42 JP10
Power Switch Bluetooth Connector E-mail Switch Internet Browser Switch Emanager Switch User Programmable Switch
Lid Swtich Touchpad Connector Keyboard Connector Speaker Connector PCMCIA Slot Microphone Connector
Chapter 1
Bottom View
PCN1
JP13
JP12
JP14
JP23 JP24
JP39
JP21 PJP11 JP20 JP16 JP22 PCN1 JP13 JP12 JP14 JP3 JP17 JP19
Fan Connector Battery Connector CPU Socket LVDS Connector VGA Board Connector AC-IN USB Port Reserved for Acer ezDock. (No ezDock for this model). Modem Board Connector External Display Port S-Video Port (No S-Video Port for this model) RJ11/RJ45
JP24 JP25 JP30 JP36 IR JP40 JP41 JP28 JP35 U42 JP26 JP31
USB Port USB Port IEEE 1394 Port (No IEEE 1394 Port for this model) Card Reader Connector (No Card Reader module for this model) Infrared Receiver (No FIR function for this model) Headphone out/line-out Jack Mic-in Jack HDD Connector Wireless LAN Card Connector BIOS DDR2 Socket DDR2 Socket
Chapter 1
JP23
JP39
ODD Connector
Chapter 1
An Aspire tour
After knowing your computer features, let us show you around your new TravelMate computer.
Front View
# 1 2 3 4 5
Icon
Item Display screen Power button Easy-launch buttons Microphone Status indicators
Description Also called LCD (liquid-crystal display), displays computer output. Turns the computer on and off. Buttons for launching frequently used programs. Internal microphone for sound recording. Light-Emitting Diodes (LEDs) that turn on and off to show the status of the computers functions and components. Comfortable support area for our hands when you use the computer. The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button. Touch-sensitive pointing device which functions like a computer mouse. For entering data into your computer.
6 7
8 9
Chapter 1
# 1
Icon
Mic-in jack
3 4
Speakers Bluetooth communication button/ indicator Wireless communication button/ indicator Power indicator
Left and right speakers deliver stereo audio output. Press to enable/disable Bluetooth function. Lights to indicate the status of Bluetoothcommunications (optional) Press to enable/disable Wireless function. Lights to indicate the status of wireless LAN communications (optional). Lights when the computer is on.
Battery indicator
Chapter 1
Left View
# 1
Icon
Network jack
Modem jack
Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Connects to one Type II PC Card.
PC Card slot
Right View
# 1 2
Icon
Description Internal optical drive; accepts CDs or DVDs (for selected models). Lights up when the optical drive is active (for selected models).
Chapter 1
3 4
Ejects the optical disk from the drive (for selected models). Ejects the optical drive try when the computer is turned off (for selected models). Enable the computer to stay cool, even after prolonged use. Connects to a Kensington-compatible computer security lock.
5 6
Rear Panel
# 1 2
Icon Battery
Bottom Panel
10
Chapter 1
# 1 2 3
Description Houses the computers battery pack. Locks the battery in place. Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan.
4 5 6
Houses the computers main memory. Houses the computers hard disk (secured by two screws). Releases the battery for removal.
Indicators
The computer has three easy-to-read status indicators on the upper-left above the keyboard, and four on the front panel.
The power, battery and wireless communication status indicators are visible even when the LCD display is closed.
Icon
Num lock
Media Activity
Bluetooth
Chapter 1
11
Icon
Power
Battery
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.
Easy-launch Buttons
Located at the upper-right, above the keyboard are four buttons. These buttons are called launch keys. The are: mail, Web browser, Acer Empowering key and one user-programmable button.
Press to ru the Acer eManager. Please see Acer eManager. The mail and Web buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable keys, run the Acer Launch Manager.
Default application Email application (user-programmable) Internet browser (user-programmable) Acer eManager (user-programmable)
User-programmable
12
Chapter 1
Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.
Touchpad Basics
The following teaches you how to use the touchpad:
Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.
Function Execute
Main touchpad (2) Tap twice (at the same speed as doubleclicking the mouse button) Tap once
Select
Click once
Chapter 1
13
Function Drag
Left Button (1) Click and hold, then use finger to drag the cursor on the touchpad
Main touchpad (2) Tap twice (at the same speed as doubleclicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor.
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpads responsiveness.
14
Chapter 1
Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys
Num Lock On Type numbers in a normal manner. Hold <Shift> while using cursor-control keys. Hold <Fn> while typing letters on embedded keypad.
Hold <Fn> while using cursor-control keys. Type the letters in a normal manner.
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Chapter 1
15
Icon
Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + <Tab> Activates next taskbar button. + <E> Opens the My Computer window + <F1> Opens Help and Support. + <F> Opens the Find: All Files dialog box. + <R> Opens the Run dialog box. + <M> Minimizes all windows. <Shift>+ action. + <M> Undoes the minimize all windows
Application key
This key has the same effect as clicking the right mouse button; it opens the applications context menu.
Hot Keys
The computer employs hotkeys or key combinations to access most of the computers controls like sreen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Icon
Fn-F2
Acer eSetting
Fn-F3
Acer ePowerManagement
16
Chapter 1
Icon Sleep
Function
Fn-F5
Display toggle
Switches display output between the display screen, external monitor (if connected) and both.
Fn-F6
Screen blank
Turns the display screen backlight off to save power. Press any key to return.
Fn-F7
Touchpad toggle
Fn-F8
Speaker toggle
Fn-w
Volume up
Fn-y
Volume down
Fn-x
Brightness up
Fn-z
Brightness down
Special Key
You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type:
Chapter 1
17
18
Chapter 1
BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Insyde V1.10 Flash ROM 512KB 32-pin PLCC ACPI 2.0, PC 2001 ready, SM BIOS 2.3, IEEE1284-ECP/EPP, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CDROM bootable, IEEE 1394, SMB (system managment bus), WFM 2.0 ready Set by setup manual Specification
System Memory
Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Intel 915GM/PM 0MB (no on-board memory) 2 sockets 1024MB 2G (by two 1024MB SO-DIMM module) DDR Synchronous DRAM 400 MHz/533 MHz 2.5V and 1.25V 200-pin soDIMM You can install memory modules in any combinations as long as they match the above specifications.
Specification
Chapter 1
19
Memory Combinations
Slot 1 0MB 0MB 0MB 0MB 128MB 128MB 128MB 1284MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 0MB 128MB 256MB 512MB 1024MB Slot 2 128MB 256MB 512MB 1024MB 256MB 384MB 640MB 1152MB 384MB 512MB 768MB 1280MB 640MB 768MB 1024MB 1536MB 1024MB 1125MB 1280MB 1536MB 2048MB Total Memory
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. LAN Interface
Item Chipset Supports LAN protocol LAN connector type LAN connector location Features BCM4401KFB 10/100Mbps RJ45 Left side Integrated 10/100 BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v2.3 Specification
Modem Interface
Item Data modem data baud rate (bps) 56K Specification
20
Chapter 1
Modem Interface
Item Supports modem protocol Modem connector type Modem connector location V.90/V.92 RJ11 Left side Specification
Bluetooth Interface
Item Chipset/Vendor for Wireless LAN Card Data throughput Protocol Interface Connector type built-in Mobile Intel Specification 82801FB (ICH6-M)/WNC
723 bps (full speed data rate) Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified). USB 1.1 Mini-USB
Specification built-in Mobile Intel 82801FB (ICH6-M) 11~54 Mbps 802.11b+g Mini-PCI type II
Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Buffer size Interface Max. media transfer rate (disk-buffer, Mbytes/s) Data transfer rate (host~buffer, Mbytes/s)
Performance Specifications 2MB/8192KB ATA/ATAPI-6; ATA-6 372 8192KB ATA/ATAPI-6; ATA-6 350 8192KB ATA/ATA-6; ATA-6 350 8192KB ATA/ATA-6; ATA-6 373
DC Power Requirements
Chapter 1
21
Loading mechanism
DVD-Dual Interface
Item Vendor & model name DVD Dual Pioneer DVR-K15RA DVD Dual Pioneer DVR-K05RA LiteOn SOSW-833S Panasonic UJ-845 With CD Diskette Sustained: Max 3.6Mbytes/sec 2MBytes Enhanced IDE(ATAPI) compatible Read: DVD: DVD single/dual layer (PTP, OTP), DVD-R (3.9G/4.7G), DVD-R multiborders, DVD-R Double Layer, DVD+R, DVD+R multi-sessions, DVD+R Double Layer, DVD-RW, and DVD+RW discs with diameter of 8 or 12cm CD: CD-DA, CD-ROM, CD-ROM/XA, Photo-CD, Multi-session, Karaoke-CD, Video-CD, CD-I FMV, CD Extra, CD Plus, CD-R, and CD-RW discs of 8 or 12 cm diameter With DVD Diskette Sustained: Max 10.8Mbytes/sec Specification
Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format for LiteOn SOSW-833S
22
Chapter 1
DVD-Dual Interface
Item Applicable disc format for Panasonic UJ-845 Specification Read: DVD: DVD-5, 9,10,18, DVD-R (3.95G/4.7G), DVD-RW, DVD_RAM (4.7G), DVD+R, DVD+RW CD: CD-Audio, CD-ROM (mode1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge, CD-R, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT Write: DVD: DVD-RAM, DVD-R4.7GB, DVD-RW, DVD+R, DVD+RW CD: CD-R, CD-RW (disc at once, sessionat once, track at once, fixed/variable packet writing, multi-session) KODAK Photo CD Single and Multi-session CD Extra (CD PLUS) Video CD CD text data (Read / Write) CD-R discs (Read / Write) CD-RW discs (Read / Write) DVD-ROM DVD-R Ver.2.00 for General (Read / Write) DVD-R-DL (Read/Write) DVD-RW Ver.1.0 & 1.1 & 1.2 (Read / Write) DVD+R Ver.1.0 & 1.11& 1.2 (Read/Write) DVD+R -DL Ver1.0 (Read / Write) DVD+RW Ver.1.1 & 1.2 (Read/Write) DVD-RAM (Ver.2.0 & 2.1) (Read only) KODAK Photo CD Single and Multi-session CD Extra (CD PLUS) Video CD CD text data (Read / Write) CD-R discs (Read / Write) CD-RW discs (Read / Write) DVD-ROM DVD-R Ver.2.00 for General (Read / Write) DVD-RW Ver.1.0 & 1.1 & 1.2 (Read / Write) DVD+R Ver.1.0 & 1.11& 1.2 (Read/Write) DVD+R -DL Ver1.0 (Read / Write) DVD+RW Ver.1.1 & 1.2 (Read/Write) DVD-RAM (Ver.2.0 & 2.1) (Read only) Load: Manual (SOSW-833S/DVR-K15) Auto (UJ-845/DVR-K05) Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release (Except for UJ-845/DVR-K05) 5 V +/- 5 % (Operating)
Loading mechanism
Audio Interface
Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility ALC250 Built-in Stereo 18 bit stereo digital to analog converter 18 bit stereo analog to digital converter AC97 Specification
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Audio Interface
Item Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Line-in, CD 8/16-bit, mono/stereo 44,1 KHz (48K byte for AC97 interface) Yes Yes/2 Specification
Video Interface
Item Chipset Package Interface Supports ZV (Zoomed Video) port Specification ATI Mobility RADEON X1300 (for discrete models) MBGA 708 pin PCIE x16 Yes
Video Memory
Item Chipset Memory size Interface Specification ATI Mobility RADEON X1300 (for discrete models) 64MB/128MB DDR
USB Port
Item Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control Specification built-in Mobile Intel 82801FB (ICH6-M) 2.0 USB 1.1 and USB 2.0 Host controller 3 two on the left side; one on the rear side Enable/Disable by BIOS Setup
PCMCIA Port
Item PCMCIA controller Supports card type Number of slots Access location ENE CB712 Type-II One type-II Left panel Specification
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PCMCIA Port
Item Supports ZV (Zoomed Video) port Supports 32 bit CardBus No ZV support Yes Specification
Controller Intel 915GM/PM+Intel ICH6-M (Mobile Intel 82801FB) ATI Mobility RADEON X1300 (for discrete models) BroadCom BCM4401 TSB34AB21A (No IEEE 1394 for this model) built-in Intel ICH6-M (Mobile Intel 82801FB) SMsC LPC 47N217 built-in Intel ICH6-M (Mobile Intel 82801FB) built-in Intel ICH6-M (Mobile Intel 82801FB) built-in Intel ICH6-M (Mobile Intel 82801FB) ENE CB712 Realtek ALC250 ENE CB712 (No Card Reader for this model)
Keyboard
Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously KB 910Q 84-/85-key Yes 1. Plug USB keyboard to the USB port directly: Yes 2. Use port replicator then plug a USB/PS 2 keyboard to the USB port/PS 2 port on the port replicator: Yes Specification
Battery
Item Vendor & model name Specification BATTERY LI-ION 6 CELLS-SANYO 2000mAH UR18650F BATTERY LI-ION 6 CELLS-SONY 2000mAH US18650G4 BATTERY LI-ION 6 CELLS-SANYO 2400mAH UR18650F BATTERY LI-ION 6 CELLS-SONY 2400mAH US18650G7 BATTERY LI-ION 9 CELLS-SANYO 2400mAH UR18650F Li-ion 4800mAh 6cell and 7200mAh 9cell for Aspire 5500 4000mAh 6cell for Aspire 3600 53.3W 6cell and 79.9W 9cell for Aspire 5500 44.6W 6cell for Aspire 3600
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Battery
Item Package configuration Specification 3 cells in series, 2 series in parallel for 6-cell battery 2 cells in series, 3 series in parallel for 9-cell battery 11.1V 12.6+-0.1v
QDI QD14TL01
14.1 inches 303.7x189.8 1280x800 WXGA 0.2373x0.2373 R.G.B. Vertical Stripe Normally White 185
14.1 inches 303.7x189.8 1280x800 WXGA 0.2373x0.2373 R.G.B. Vertical Stripe Normally White 185
14.1 inches 303.3x189.6 1280x800 WXGA 0.2373x0.2373 R.G.B. Vertical Stripe Normally White 185
LCD Inverter
Item Vendor & model name Delta DAC-07B037 B YEC YNV-C01 SumidaTWS-442-125 Specification
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LCD Inverter
Item Brightness conditions Input voltage (V) Input current (mA) Output voltage (V, rms) Output current (mA, rms) Output voltage frequency (k Hz) Vadj=3.3V 9~21 350 (max) 1600 (starting voltage) 6.2~6.8 (DAC=0) 45~65K Hz Specification
AC Adaptor
Item Input rating Maximum input AC current Inrush current Efficiency 1.7A 240A@115VAC 240A@230VAC 83% min. @115VAC input full load Specification 90V AC to 264V AC, 47Hz to 63Hz
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Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when Press <F2> to enter Setup message is prompted on the bottom of screen). Press m to enter setup. The default parameter of F12 Boot Menu is set to disabled. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to enabled. Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.
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5:40:09 Exit
AM
----Devices--------------------------------------------------Product Name Manufacture Name BIOS Version VGA Version = TravelMate 3210 = Acer = V1.00 = 3104
HDD Model Name = HITACHI_DK23EA-40-(PM) HDD Serial Number = 123456789 ATAPI Model Name = UJDA740 DVD/CDROM-(SM) ----Memory-----------------------System Memory = 640 KB
Extended Memory = 256MB Serial Number = ( 32 bytes) Asset Tag = (32 bytes) UUID = (16 bytes) VGA Memory = 128 MB
Setup system date, time. Enable boot logo and get system information.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information vary in models.
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Main
Insyde Software SCU Main Advanced Security May 20, 2005 Boot 5:40:09 Exit AM
----Devices--------------------------------------------------Product Name Manufacturer Name BIOS Version VGA Version = TravelMate 3210 = Acer = V1.00 = 3104
HDD Model Name = HITACHI_DK23EA-40-(PM) HDD Serial Number = 123456789 ATAPI Model Name = UJDA740 DVD/CDROM-(SM) ----Memory-----------------------System Memory = 640 KB
Extended Memory = 256MB Serial Number = ( 32 bytes) Asset Tag = (32 bytes) UUID = (16 bytes) VGA Memory = 128 MB
Setup system date, time. Enable boot logo and get system information.
Parameter Product Name Manufacturer Name BIOS Version VGA Version HDD Model Name HDD Serial Number ATAPI Mode Name Serial Number Asset Tag UUID CPU CPU speed
Description This field displays the prodcut name of the system. This field displays the manufacturer name of the system This field displays the BIOS version of the system. This field shows the VGA firmware version of the system. This field shows the model name of HDD installed on primary IDE master. This field displays the serial number of HDD installed on primary IDE master. This field displays the mofel name of devices installed on secondary IDE master. The hard disk drive or optical drive model name is automatically detected by the system. This field displays the serial number of this unit. This field displays the asset tag of this unit. This will be visible only when an internal LAN device is presenting. UUID=32bytes This field shows the brand name of the system CPU.
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Description This field displays CPU L2 cache size. It varies in CPU type. This field reports the memory size of system base memory. The size is fixed to 640 KB. This field reports the memory size of the extended memory in the system. Extended memory size = Total memory size - 2MB VGA Memory size: Discrete = 64 or 128MB (depends on actual VRAM size) TurboCache = 32MB (actual TurboCache VRAM size) Intel(R) 915 DVMT: you can select the following options: 1. 64MB (8MB pre-allocated + 56MB DVMT) 2. 128MB (8MB pre-allocated + 128MB DVMT)-Default value 3. Max DVMT (160MB on 256MB system memory, 224MB on 512 and above system memory).
The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.
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5:40:09
AM
Exit
Date and Time Power On Display Quiet Boot LCD Auto DIM ----------------Power On Display---------------
( ) Auto ( ) Both
Network Boot
OK
Cancel
D2D Recovery
Press <Tab> key to select a control. <OK> button or <Enter> key accept entries. <Cancel> button or <Esc> key reject entries. Use cursor, spacebar, and numeric keys to change values. <Alt> key activates accelerators.
NOTE: The screen above is for your reference only. Actual values may differ.
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Description The hours are displayed with 12 hour format. The values setin these two fields take effect immediately. Determines if the system will display customer logo and summary screen or not. Enable: Customer logo is displayed, and summary screen is disabled. Disabled: Custoemr logo is not displayed, and summary screen is enabled.
Format/Option
Quiet Boot
Power on display
Auto: During power process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT (or projector) only mode. Otherwise it will be in LCD only mode. Both: Simultaneously enable both the integrated LCD screen and the systems external video port (for an external CRT or projector).
Determines if the system will automatically dim the LCD brightness in order to save power when AC is not present. The system will support an automatic dimming of the LCD backlight when the AC power is NOT available (running on battery power).
Enables, disables the system boot from LAN (remote server). Enables, disables Boot Menu during POST. Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults.
NOTE: You can also enable Acer disc-to-disc system recovery via Alt+F10 during POST.
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Advanced
The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.
() FAST IR
OK
Cancel
<Tab> <Right> <Left> for block select. <Space> for Enable or Disable.
< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.
The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. .
Description Enables or disables the infrared port. This option is only available on Intel (R) 915 UMA system. This feature allows you to USB keyboard entering BIOS Setup. This feature also allows you to use a USB keyboard in DOS without additional driver. USB floppy boot and Crisis Recovery from USB floppy is also supported.
Options
Disabled/Enabled
64MB/128MB/DVMT
Enabled/Disabled
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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
Insyde Software SCU Main Advanced Security Boot Set User Password Set Supervisor Password _ Lock HardDisk Drive
5:40:09 Exit
AM
--------Set Supervisor password---------------Enter old Supervisor password: Enter new Supervisor Password: Verify new Supervisor Password: [ ] Boot System OK Cancel .......... . . . . . . . . . .. ..........
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Description Press Enter to set the user password. When set, this password protects the BIOS Setup Utility from unauthorized access. Press Enter to set the administrator password. When set, this password protects the BIOS Setup Utility from unauthorized access. Allows the user to specify whether or not a password is required to access hard disk drive.
Option
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Dont forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.
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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
----
Press <Tab> key to select a control. <OK> button or <Enter> key accept entries. <Cancel> button or <ESC> key reject entries. Use spacebar and number keys to change value <Alt> key activates accelerators.
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Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
OK
Cancel
<Tab> <Right> <Left> for block select. <Space> for Enable or Disable.
< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.
Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes
Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items.
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Chapter 3
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. 3. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.
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Start
Battery
*1 Keyboard
*4 LCD Module HDD Bracket *1 *13 *3 Upper Case Assembly Bluetooth Module
*4
HDD
Touchpad Assembly
Speaker Set
*6 VGA Heatsink
*3 CPU Heatsink
*2 Modem Board
Touchpad Bracket
Touchpad
ODD
ODD Bracket
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LCD Module
4 screw caps
*4 LCD Bezel
*2
*2 LCD Inverter
LCD Panel
LCD Assembly
*8
LCD
LCD Brackets
Screw List
Item A B C D E F G H I J K L M N Description SCW HEX NYL I#R-40/O#4-40 L5.5 SCREW MACH WAFER M2*L4 NI CPU SCREW M2.5*6.5 (2.7KG) CPU SCREW M2.5*6.5 (4.5KG) SCRW WH MS+CBZ M2.5+L4 BLACK SCREW M2.5-6 SCREW M2*3 NYLON 1JMCPC-420325 SCREW M2.5X6 SCREW M2-3 SCRW M2.5*L3(NON NYLOK) SCREW M2.5-5 SCREW M3x4(86.9A524.4R0) SCREW WAFER NYLOK NI 2ML3 SCREW NI M2*6L
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Removing the Wireless LAN Card/the HDD Module/the Memory/the CPU/the ODD Module and the LCD Module
Removing the Wireless LAN Card and the HDD Module
1. 2. Remove the two screws fastening the PCI door. Detach the PCI door.
3. 4.
Disconnect the wireless antennae. Pop out the wireless LAN card then remove it.
5. 6. 7.
Remove the two screws fastening the HDD cover. Remove HDD cover carefully. Pull the HDD module backwards to disconnect the HDD module then remove it from the main unit.
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4. 5.
Remove the two screws fastening the thermal door. Detach the thermal door from the main unit.
6. 7. 8.
Remove the four screws holding the thermal module. (Follow the order indicated by the numbers: 4, 3, 2 then1. Please reverse the order when you assemble the system). Disconnect the fan cablle as shown. Take out the thermal module from the main unit carefully.
9.
10. Then remove the CPU from the CPU socket carefully.
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3. 4.
Open the LCD module as shown and detach the middle cover carefully. Remove the two screws fastening the keyboard.
5. 6.
Turn over the keyboard as shown. Disconnect the keyboard cable then remove the keyboard.
7. 8. 9.
Tear off the mylard festening the wireless antenna set. Pull out the wireless antenna from the main unit carefully. Disconnect the LCD cable from the main board.
10. Remove two screws holding the LCD module. 11. Remove another two screws fastening the LCD module on the botton. 12. Then detach the LCD module from the main unit carefully.
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4. 5. 6.
Disconnect the bluetooth cable from the bluetooth card. Disconnect the touchpad to touchpad board FFC. Remove the three screws fastening the touchpad board.
7. 8. 9.
Detach the touchpad board. Remove the four-way button from the upper case. Remove the two screws fastening the touchpad support to the upper case.
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10. Detach the touchpad support from the upper case carefully. 11. Detach the touchpad from the upper case. 12. Disconnect the FFC from the touchpad.
3. 4. 5.
Disconnect the speaker cable. Detach the main board assembly from the lower case carefully. Remove the three screws fastening the VGA board.
6. 7.
Disconnect the VGA board assembly from the main board. Remove the three screws fastening the VGA themal to the VGA board.Detach the main board assembly from the lower case carefully. (Follow the order indicated by the numbers: 3, 2 then1. Please reverse the order when you assemble the system). 51
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8.
9.
10. Remove the two screws fastening the modem board as shwon. 11. Disconnect the modem board from the main board.
12. Disconnect the modem cable from the modem board. 13. Remove the two screws holding the speaker set to the lower case. 14. Take out the speaker set from the lower case. This completes the main unit disassembly.
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4. 5. 6.
Remove the screw fastening the LCD inverter. Disconnect the LCD cable and disconnect the inverter cable, then remove the inverter. Remove the two screws fastening the LCD assembly to the LCD panel.
7. 8. 9. .
Take out the LCD assembly from the LCD panel. Remove the four screws fastening the LCD left bracket then remove it. Remove the four screws fastening the LCD right bracket.
10. Then remove the LCD right bracket. 11. Tear off the mylar and disconnect the LCD cable from the LCD then remove the cable.
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Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Obtain the failing symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST detects an error and displayed messages on screen. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems).
Go To Power System Check on page 57. Power-On Self-Test (POST) Error Message on page 60 Undetermined Problems on page 70 Error Message List on page 61 Power-On Self-Test (POST) Error Message on page 60 Use the customer-reported symptoms and go to Power-On Self-Test (POST) Error Message on page 60 Intermittent Problems on page 69 Undetermined Problems on page 70
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If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. 2. 3. Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.
If an error occurs, reconnect the connector on the System board. If the error still remains:
The following auxiliary input devices are supported by this computer: Numeric keypad External keyboard 56 Chapter 4
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. 2. 3. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.
4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
If you suspect a power problem, see the appropriate power supply check in the following list:
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1. 2.
If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board. If the problem is not corrected, see Undetermined Problems on page 70.
If the voltage is not correct, go to the next step. NOTE: An audible noise from the power adapter does not always indicate a defect. 3. 4. If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. If the operational charge does not work, see Check the Battery Pack on page 59.
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From Hardware:
3.
If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the touchpad cables. Replace the touchpad. Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
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Beep Code short, short, short; short, short, long short, short, short; short, long, short short, short, short; short, long, long short, short, short; long, short, short short, short, short; long, short, long short, short, short; long, long short short, short, short; long, long, long short, short, long; short, short, short short, short, long; short, short, long N/A N/A N/A N/A N/A
Message FAULTY DMA PAGE REGISTERS FAULTY REFRESH CIRCUIT ROM CHECKSUM INCORRECT CMOS RAM TEST FAILED DMA CONTROLLER FAULTY INTERRUPT CONTROLLER FAILED N/A N/A N/A KEYBOARD CONTROLLER FAILURE KEYBOARD FAILURE CMOS FAILURE - RUN SCU CMOS CHECKSUM INVALID - RUN SCU RAM ERROR AT LOCATION xxxxxx: WROTE: xxxx READ: xxxx PARITY ERROR AT UNKNOWN LOCATION PARITY ERROR AT LOCATION XXXXXX
Description DMA page registers do not function properly. RAM refresh circuit does not function properly. BIOS ROM checksum failed. CMOS RAM test failed. DMA controller does not work properly. The interrupt controller does not work properly. Keyboard controller failed to respond with the self-test command. No video device found. No RAM installed. Keyboard controller failed during system inquiry about connected devices. The keyboard fails to respond or no keyboard is connected. CMOS data error, probably due to battery power loss. CMOS checksum error. The RAM failed during memory test at the indicated location. Parity error during memory test at unknown location. Parity error during memory test at the indicated location.
N/A N/A
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Beep Code N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Message NO INTERRUPTS FROM TIMER 0 UNEXPECTED AMOUNT OF MEMORY - RUN SCU TIME/DATA CORRUPT - RUN SCU MACHINE IS LOCKED - TURN KEY BOOT SECTOR 0 HAS CHANGED Suspend-to-Disk partition MISSING! Hard Disk ERROR! Suspend-to-Disk partition signature NOT FOUND! Suspend-to-Disk partition size TOO SMALL! MEMORY SIZE HAS CHANGED -REBOOTING
Description Timer 0 of the clock timer controller does not generate system interrupts correctly. The system memory size does not match with the CMOS record. The time/date information in CMOS is invalid. The keyboard operation is locked. The boot sector of the hard disk has been changed, probably because of a virus attack. No Suspend-to-Disk partition found. Access to the Suspend-to-Disk partition failed. No Suspend-to-Disk partition signature found. The capacity of the Suspend-to-Disk partition is not enough. The memory size has changed after previous Suspend-to-Disk operation.
CLOCK NOT TICKING CORRECTLY The system clock does not working correctly.
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Indicator-Related Symptoms
Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Inverter board System board Action in Sequence Reconnect the inverter board
Power-Related Symptoms
Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See Power System Check on page 57. Battery pack Power adapter Hard drive & battery connection board System board The system doesnt power-on. Power source (battery pack and power adapter). See Power System Check on page 57. Battery pack Power adapter Hard drive & battery connection board System board The system doesnt power-off. Power source (battery pack and power adapter). See Power System Check on page 57. Hold and press the power switch for more than 4 seconds. System board
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Power-Related Symptoms
Symptom / Error Battery cant be charged Battery pack System board Action in Sequence See Check the Battery Pack on page 59.
PCMCIA-Related Symptoms
Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. PCMCIA slot assembly System board PCMCIA slot assembly Action in Sequence
Memory-Related Symptoms
Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute Load Default Settings, then reboot system. DIMM System board
Speaker-Related Symptoms
Symptom / Error In Windows, multimedia programs, no sound comes from the computer. Internal speakers make noise or emit no sound. Audio driver Speaker System board Speaker System board Action in Sequence
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Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems. Action in Sequence Enter BIOS Setup Utility to execute Load Default Settings, then reboot system. Reconnect hard disk/CD-ROM/diskette drives. Press Fn+F5, LCD/CRT/Both display switching System board System board Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled. Onboard Devices Configuration Run printer self-test. Printer driver Printer cable Printer System Board Serial or parallel port device problems. Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled. Device driver Device cable Device System board
Keyboard/Touchpad-Related Symptoms
Symptom / Error Keyboard (one or more keys) does not work. Keyboard System board Touchpad does not work. Reconnect touchpad cable. Touchpad board System board Action in Sequence Reconnect the keyboard cable.
Modem-Related Symptoms
Symptom / Error Internal modem does not work correctly. Modem phone port modem combo board System board Action in Sequence
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see Undetermined Problems on page 70.
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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. 2. 3. Run the advanced diagnostic test for the system board in loop mode at least 10 times. If no error is detected, do not replace any FRU. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
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Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power System Check on page 57): 1. 2. 3. Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. 5. 6. 7. Power-on the computer. Determine if the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: System board LCD assembly
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Chapter 5
SW3 JP1
SW1
JP42 JP10
Power Switch Bluetooth Connector E-mail Switch Internet Browser Switch Emanager Switch User Programmable Switch
Lid Swtich Touchpad Connector Keyboard Connector Speaker Connector PCMCIA Slot Microphone Connector
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Bottom View
PCN1
JP13
JP12
JP14
JP23 JP24
JP39
JP21 PJP11 JP20 JP16 JP22 PCN1 JP13 JP12 JP14 JP3 JP17
Fan Connector Battery Connector CPU Socket LVDS Connector VGA Board Connector AC-IN USB Port Reserved for Acer ezDock. (No ezDock for this model) Modem Board Connector External Display Port S-Video Port (No S-Video Port for this model)
JP24 JP25 JP30 JP36 IR JP40 JP41 JP28 JP35 U42 JP26
USB Port USB Port IEEE 1394 Port (No IEEE 1394 Port for this model) Card Reader Connector (No Card Reader module for this model) Infrared Receiver (No FIR function for this model) Headphone out/line-out Jack Mic-in Jack HDD Connector Wireless LAN Card Connector BIOS DDR2 Socket
72
Chapter 5
JP19 JP23
JP31 JP39
Chapter 5
73
74
Chapter 5
Chapter 6
Chapter 6
75
Exploded Diagram
The System
011
012
013
76
Chapter 6
Chapter 6
77
78
Chapter 6
LCD Module
Chapter 6
79
HDD Module
ODD Module
80
Chapter 6
NS
54.A70V5.002
NS
KI.CAX01.008
55.A70V5.001
Chapter 6
81
Cable Upper Case Assembly004 NS FFC CABLE - T/P TO T/P BOARD 50.A70V5.001
BLUETOOTH CABLE
50.A70V5.002
NS
MODEM CABLE
50.A70V5.003
POWER CORD-AUS POWER CORD-CHINA POWER CORD-DENMARK POWER CORD-EC POWER CORD-INDIA POWER CORD-ISREL POWER CORD-ITALIAN POWER CORD-JP POWER CORD-KOREA POWER CORD-SOUTH AFRICA POWER CORD-SWISS POWER CORDTWN POWER CORD-UK POWER CORD-US STRIP COVER - AS Note: The image here is for TravelMate series middle cover. For AS strip cover, it does not have 5 degree ergo-curve.
27.A70V5.001 27.A70V5.002 27.A70V5.003 27.A70V5.004 27.A70V5.005 27.A70V5.006 27.A70V5.007 27.A70V5.008 27.A70V5.009 27.A70V5.010 27.A70V5.011 27.A70V5.012 27.A70V5.013 27.A70V5.014 42.A70V5.001
82
Chapter 6
60.A70V5.002
60.A70V5.003 42.A70V5.002
TP SUPPORT
33.A70V5.001
DIMM COVER
42.A70V5.003
PCI DOOR
42.A70V5.005
THERMAL DOOR
42.A70V5.006
Communication Module NS CPU/Procussor NS NS NS CELERON M 350 (1.3G 1M) C0 CELERON M 360 (1.4G 1M) C0 CELERON M 370 (1.5G 1M) C0 KC.NC001.350 KC.NC001.360 KC.NC001.370 ANTENNA ASSY 50.A70V5.004
Chapter 6
83
KO.02403.007
42.A70V5.007
ODD BRACKET
33.A70V5.002
ODD Module ODD Module001 ODD Module002 ODD Module003 DVD RW Drive ODD Module ODD Module001 ODD Module002 ODD Module003
DVD/CDRW COMBO 24X MODULE PANASONIC UJDA-770 DVD/CDRW COMBO 24X DRIVE PANASONIC UJDA-770 DVD/CDRW COMBO BEZEL
6M.A70V5.002 KO.02406.013
42.A70V5.007
ODD BRACKET
33.A70V5.002
DVD DUAL MODULE 8X LITE-ON SOSW833S (DL) TRAY IN DVD DUAL 8X DRIVE LITE-ON SOSW-833S (DL) DVD DUAL BEZEL - TRAY IN
6M.A70V5.004 KU.00804.012
42.A70V5.008
ODD BRACKET
33.A70V5.002
84
Chapter 6
42.A70V5.008
ODD BRACKET
33.A70V5.002
DVD DUAL MODULE PANASONIC UJ-845 (DL) SLOT IN DVD DUAL 8X DRIVE PANASONIC UJ-845 (DL) DVD DUAL BEZEL - SLOT IN
6M.A70V5.005 KU.00807.015
42.A70V5.009
ODD BRACKET
33.A70V5.002
DVD DUAL MODULE PIONEER DVR-K05RA (DL) SLOT IN DVD DUAL 8X DRIVE PIONEER DVR-K05RA (DL) DVD DUAL BEZEL - SLOT IN
6M.A70V5.006 KU.00805.013
42.A70V5.009
ODD BRACKET
33.A70V5.002
Chapter 6
85
HDD DOOR
42.A70V5.011
Keyboard The System011 Aspire 1670 KEYBOARD Chinese Note: The image is for TM series keyboard. For Aspire series, the keyboard does not have 5 degree ergo-curve. KB.A3502.001
Aspire 1670 KEYBOARD US International Aspire 1670 KEYBOARD Thai Aspire 1670 KEYBOARD German Aspire 1670 KEYBOARD UK Aspire 1670 KEYBOARD Italian Aspire 1670 KEYBOARD French Aspire 1670 KEYBOARD Swiss/G Aspire 1670 KEYBOARD Belgium Aspire 1670 KEYBOARD Spanish
86
Chapter 6
LCD Module007
LCD INVERTER
19.A70V5.001
LCD Module006
50.A70V5.005
LCD Module004
60.A70V5.004
60.A70V5.005
Chapter 6
87
6K.A70V5.001
ASSY LCD MODULE 14.1 WXGA GLARE CMO (N141l 1-L03) W/ANT-AS LCD 14.1 WXGA GLARE CMO (N141l 1-L03)
6M.A70V5.010 LK.1410D.005
LCD Module007
LCD INVERTER
19.A70V5.001
LCD Module006
50.A70V5.005
LCD Module004
60.A70V5.004
60.A70V5.005
88
Chapter 6
6K.A70V5.001
ASSY LCD MODULE 14 .1 WXGA GLARE QDI (N141V2 QD14TL01 REV 01) W/O ANTAS LCD 14 .1 WXGA GLARE QDI N141V2 QD14TL01 REV 01
6M.A70V5.013
LK.14109.005
LCD Module007
LCD INVERTER
19.A70V5.001
LCD Module006
50.A70V5.005
LCD Module004
60.A70V5.004
60.A70V5.005
Chapter 6
89
6K.A70V5.001
ASSY LCD MODULE 14.1 WXGA GLARE CMO (N141l 1-L03) W/O ANT-AS LCD 14.1 WXGA GLARE CMO (N141l 1-L03)
6M.A70V5.014 LK.1410D.005
LCD Module007
LCD INVERTER
19.A70V5.001
LCD Module006
50.A70V5.005
LCD Module004
60.A70V5.004
60.A70V5.005
90
Chapter 6
6K.A70V5.001
Mainboard The System251 MAINBOARD 915PM FOR VGA GLAN W/ READER PCMCIA SLOT W/O CPU MEMORY MAINBOARD 910GML UMA GLAN W/ PCMCIA SLOT W/O READER CPU MEMORY LB.TAA02.002
LB.TA902.001
NS Memory NS
PCMCIA SLOT MEMORY IFX 256MB/ 533MHZ, HYS64T32000HDL-3.7-A MEMORY DDRII533 256MB NANYA NT256T64UH4A0FN-37B MEMORY SAMSUNG 512MB/ 533MHz, M470T3354BG0-CD5 MEMORY DDRII 533 256MB HYNIX HYMP532S64P6-C4 MEMORY IFX 512MB/ 533MHZ, HYS64T64020HDL-3.7-A MEMORY MICRON 512MB/ 533MHZ, MT8HTF6464HDY-53EA2
The System251
VGA THERMAL
60.A70V5.008
Pointing Device
Chapter 6
91
NS
47.A70V5.002
NS
LCD RUBBER
47.A70V5.003
NS NS NS SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW NS NS NS NS NS NS NS NS NS
NAME PLATE - AS-5500Z RUBBER FOOT - ONE PIN RUBBER FOOT - TWO PINS SCREW M2*3(NL) SCREW M2*4 SCREW M2*6 SCREW M2*6(p Ni) SCREW M2.5*4(NL) SCREW M2.5*6(NL) SCREW M2.5*8(NL) SCREW M3*4 (NL) SCREW THERMAL SCREW ASSY
TBD 47.A70V5.004 47.A70V5.005 86.A70V5.001 86.A70V5.002 86.A70V5.003 86.A70V5.004 86.A70V5.005 86.A70V5.006 86.A70V5.007 86.A70V5.008 86.A70V5.009
92
Chapter 6
Index
A
AFLASH Utility 39 Audio 23 Flash Utility 39 Floppy Disk removing the 53 FRU (Field Replaceable Unit) List 75
B
Battery Pack 45 BIOS 19 package 19 password control 19 ROM size 19 ROM type 19 vendor 19 Version 19 BIOS Supports protocol 19 BIOS Utility 29 Basic System Settings 35 Navigating 30 Startup Configuration 36 System Security 38 Board Layout Bottom View 5, 72 Top View 4
H
Hard disk 21 HDD 21 Hot Keys 15
I
Indicators 11 Intermittent Problems 69
J
Jumper and Connector Locations 71 Top View 71
K
Keyboard 25 Keyboard or Auxiliary Input Device Check 56
C
Cache controller 19 size 19 CardBus 24
L
L2 cache 19
M
Memory Check 57 Modem 20
D
DIMM external 46, 50 removing 46, 50 Disassembly Battery Pack 44 LCD Module 53 Procedure Flowchart 43 Disassemblyt the Main Unit 51 Display 3 DVD-ROM Interface 22
N
num lock on indicator 11
P
Panel 7 Bottom 10 left 7 PC Card 11, 24 PCMCIA 24 Power System Check 57 Battery Pack 59 Power Adapter 58 Processor 19
E
Error Symptom-to-Spare Part Index 60 External CD-ROM Drive Check 56
S
Second Level Cache 19
Index
102
System Block Diagram 3 System Check Procedures 56 System Memory 19 System Utilities 29
T
Touchpad Check 59 Troubleshooting 55
U
Undetermined Problems 70 USB 24 utility BIOS 29
V
Video 24
103
Index
Index
104