Primary: Inbound Logistics: Operations: Capital Equipment Manufacturing division tooling development capabilities of global standard.

l standard. Apprentice Trainee Course ensuring stable source of skilled manpower. Kaizen & TPM team continuous drive to improve efficiencies. Automated manufacturing processes. Maintenance technical competence. Long term contract with service providers transporters and agents. Personnel at regional offices for overseeing the smooth transit of goods. Transparency and monitoring through deployment of IT all transactions through ERP. DTL supplies for critical high value items. Efficient storage facilities easy storage and retrieval.

Outbound Logistics: Stockyards, all across the country. Long term contracts with transporters higher volume of business to transporters ensures competitive price. Regional Sales Office and Vehicle Dispatch Section linked through ERP application. Efficient security system for prevention of any kind of pilferage

Marketing and Sales:

Large network of dealers Structured approach to understanding the requirements of individual customers QFDs conducted at regular intervals. Clear identification of product requirements, leading to development of innovative products Independent teams for addressing the requirements of institutional customers Defense, State Transport Units Quick assessment of the changing market dynamics and consumer

After Sales (Services): Easy availability of spare parts. Efficient collection of data from field and communication to the respective plants. Pan India presence, as well as global presence. Large network of workshops Dealer workshops. Training facilities for dealer end.

Secondary:

Procurement: E procurement initiative. Long term relationships with a stable and loyal pool of suppliers. Technology driven procurement SAP and VCM. Localized supplier base at mfg. locations low inventory levels.

Infrastructure: Multi Location facilities Strong leadership under the aegis of Hinduja Brothers Best in class prototype building facilities Technology ERP application Large product portfolio

Technology: Approximately 2% of the annual profits of the company invested in research and development. Knowledge portal helps employees keep abreast with the latest technologies. Extensive prototype building and testing facilities. Formal benchmarking process.

Human Resources:

Vast pool of technically competent engineers and managers. Focus on development of technical capabilities Technical Training Centers, Alliance with technical Institutes. Focus on development of managerial capabilities -executive training programs at premier business schools. Career advancement schemes.