Win2k Install 30

Media Processing Server
Installing MPS Software on the Windows Platform
NN44100-304
.
Document status: Standard Document version: 01.01 Document date: 23 August 2006 Copyright 2006, Nortel Networks All Rights Reserved.
Important Notice
Nortel reserves the right to make changes in the contents of this publication including functions and specications identied herein without notice. Note: The material contained in this document is intended for Nortel personnel and licensed customers with a non-disclosure agreement or standard contract. In the absence of a written agreement to the contrary, Nortel assumes no liability for applications assistance, customers product/application/concepts, or infringements of patents or copyrights of third parties arising from the use of systems and architectures described herein. Nor does Nortel warrant or represent that any license, either expressed or implied, is granted under any patent right, copyright, or other combination of technology, architecture, or software as might be or is already in use. This document should not be reproduced, disseminated, or otherwise disclosed without prior written consent from an ofcer of Nortel. This document has been copyrighted by Nortel and may not be duplicated.
Revision History
August 2006
Standard 01.01. This document is up-issued to support Media Processing Server (MPS) 3.0 Windows GA Release.
Media Processing Server Installing MPS Software on the Windows Platform NN44100-304 01.01 Standard 3.0 23 August 2006
Copyright 2006, Nortel Networks
.
Nortel Networks Condential
4 Revision History
.
Contents
Preface
Scope 9 Intended Audience 9 How to Get Help 9 Finding the latest updates on the Nortel Web site 9 Getting Help from the Nortel Web site 10 Getting Help over the phone from a Nortel Solutions Center 10 Getting Help from a specialist by using an Express Routing Code 10 Getting Help through a Nortel distributor or reseller 10 How To Use This Manual 10 Organization of This Manual 11 Conventions Used in This Manual 11 Solaris and Windows Conventions 13 Two-Button (Windows) vs. Three-Button (Solaris) Mouse 13 Trademark Conventions 13 Product Nomenclature Changes 14
Chapter 1 Preparing to Install MPS Software

MPS Software Overview 15 Customer Requirements 16 Hardware Requirements 16 MPS Graphical Tools Workstation Requirements Installation Prerequisites 17 Nortel_SelfService_3.0.0 Prerequisites 19 Congure User peri 23 Verify IP addresses in the Hosts le 24 Install XVision7 25 Determine the Installation Situation 27
15
17
Chapter 2 Installing MPS Software

Installation Information and Overview 29 Nortel_SelfService_3.0.0 30 Installing Nortel Software 30 Installation Modes 31 Other Nortel_SelfService_3.0.0 Issues 32
.
29
6 Contents Nortel Congurations and Optional Packages 33 Nortel_SelfService Packages 41 Upgrade Considerations 41 Package Descriptions 42 Windows Software Installation Overview 51 Step 1: Backup Files 51 Step 2: Terminate Applications and Services 51 Step 3: Display READ_1st File 51 Step 4: Comply with Prerequisites 52 Step 5: Install Nortel_SelfService_3.0.0 52 Install Nortel_SelfService_3.0.0 Media Processing Server in the Interactive Mode 66 Install Nortel_SelfService_3.0.0 MPS Graphical Tools in the Interactive Mode 77 Step 6: Install Nortel Patchbundle Software 80 Step 7: Reboot 82 Conrm that Packages have been Installed 82 Download and Install Nortel Service Packs and Patchbundles 82
Chapter 3 Postinstallation Procedures

Postinstallation Modications 85 If you Installed XVision 86 Set up TCP/IP Transport 86 If you Installed Exceed 86 Edit the bootptab File 87 Sample bootptab le 87 Editing the bootptab File 88 If you Installed MPS Studio 89 Backing Up and Restore Sample Files 89 If you Installed MPS RDB 90 Working with the License Server 90 Understanding the License Server 91 File Locations 91 Obtain the Keycode 92 Edit the License File 93 Start or Stop the License Server 94 The plicmon Utility 95 Understanding License Resources 96 System Time Synchronization 96 Display System Time 97 Synchronize Time 97 Remove Nortel_SelfService_3.0.0 98 Nortel_SelfService_3.0.0 Product Code 99 Uninstall Scenario 99
85
.
Contents 7 Modify, Repair, Remove 100 Uninstall Examples 100 Remove Nortel Software Entirely 101 Remove User peri 102 Remove Additional Files and Directories
102
Appendix A Security
Overview 105 Security Hardening 105 Implementation 106 Secure Shell 120 Security Policy Backout Antivirus Software 123
105
122
Index
124
.
8 Contents
.
Preface
Scope
The Installing MPS Software on the Windows Platform document provides product descriptions and installation, conguration, and operations procedures for installing Nortel Media Processing Server (MPS) series software on the Windows platform.
Intended Audience
This manual is intended for MPS Series users who will purchase, congure, install, program or operate the system. Information in this manual is written for a user who: Has completed an on-site system familiarization training program conducted as part of the initial system installation. Is familiar with site-specic operating procedures relating to the MPS interface has knowledge of the application functions and other equipment to which the MPS interface may be connected. Has basic knowledge of the Windows operating system.
How to Get Help

This section explains how to get help for Nortel products and services.
Finding the latest updates on the Nortel Web site

The content of this documentation was current at the time the product was released. To check for updates to the latest documentation for the MPS 500 and 1000, click one of the following links:
MPS 500 Takes you directly to the Nortel page for MPS 500 documentation at: www130.nortelnetworks.com/cgi-bin/eserv/cs/main.jsp?cscat= DOCUMENTATION&resetFilter=&tranProduct=12605 Takes you directly to the Nortel page for MPS 1000 documentation at: www130.nortelnetworks.com/cgi-bin/eserv/cs/main.jsp?cscat= DOCUMENTATION&resetFilter=&tranProduct=11721
MPS 1000
.
10 Preface
Getting Help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel Technical Support web site: www.nortel.com/support This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. download software, documentation, and product bulletins search the Technical Support web site and the Nortel Knowledge Base for answers to technical issues sign up for automatic notication of new software and documentation for Nortel equipment open and manage technical support cases
Getting Help over the phone from a Nortel Solutions Center

If you do not nd the information you require on the Nortel Technical Support web site, and have a Nortel support contract, you can also get help over the phone from a Nortel Solutions Center. In North America, call 1-800-4NORTEL (1-800-466-7835). Outside North America, go to the following web site to obtain the phone number for your region: www.nortel.com/callus
Getting Help from a specialist by using an Express Routing Code

To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: http://www.nortel.com/erc
Getting Help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.
How To Use This Manual

This manual uses many standard terms relating to computer systems, software application functions, and the Internet. However, it contains some terminology that can be explained only in the context of the MPS Series. Refer to the Glossary of Nortel Media Processing Server Series Terminology for denitions of MPS Series specic terms.
.
Conventions Used in This Manual 11
Read this manual from start to nish at least once. When you are familiar with the document, you can use the Table of Contents to locate topics of interest for reference and review. If you are reading this document online, use the cross-reference links (shown in blue) to quickly locate related topics. Position your cursor over the cross-reference link and click once. Click any point in a Table of Contents entry to move to that topic. Click the page number of any Index entry to access that topic page. Familiarize yourself with various specialized textual references within the manual, see "Conventions Used in This Manual" (page 11). Note: Periphonics is now part of Nortel. The name Periphonics, and variations thereof, appear in this manual only in reference to a product (for example, the PERImps package, the perirev command, and so on).
Organization of This Manual

This manual is divided into chapters that describe the MPS software installation process. Chapter 1 Preparing for Installation Steps to prepare for the installation of MPS software on the Windows platform. Chapter 2 Installing MPS Software Detailed steps to install MPS software on the Windows platform. Chapter 3 Post-Installation Instructions Procedures you need to complete after you install MPS software to use MPS software. Appendix A Security Provides information about Security Hardening and Antivirus Software.
Conventions Used in This Manual

This manual uses different fonts and symbols to differentiate between document elements and types of information. These conventions are summarized in the following table.
Conventions Used in This Manual Notation Normal text Description Normal text font is used for most of the document.
.
12 Preface
Notation important term
Description The Italics font introduces new terms, highlights meaningful words or phrases, or distinguishes specific terms from nearby text. This font indicates a system command or its arguments. Enter such keywords exactly as shown (that is, do not fill in your own values). Command, Condition and Alarm references appear on the screen in magenta text and reference the Command Reference Manual, the MPS Developer User Guide, or the Alarm Reference Manual, respectively. Refer to these documents for detailed information about Commands, Conditions, and Alarms. This font highlights the names of disk directories, files, and extensions for file names. It also shows what is displayed on a text-based screen (for example, to show the contents of a file.) This font indicates field labels, on-screen menu buttons, and action buttons. A term that appears within angled brackets denotes a terminal keyboard key, a telephone keypad button, or a system mouse button. This font indicates the names of other publications referenced within the document. A cross-reference appears on the screen in blue. Click the cross-reference to access the referenced location. A cross-reference that refers to a section name accesses the first page of that section. The Note icon identifies notes, important facts, and other keys to understanding.
system command command, condition and alarm
file name / directory
on-screen field <KEY NAME>
Book Reference cross-reference
CAUTION
The Caution icon identifies procedures or events that require special attention. The icon indicates a warning that serious problems may arise if the stated instructions are not followed implicitly. The flying Window icon identifies procedures or events that apply to the Windows operating system only. 1 The Solaris icon identifies procedures or events that apply to the Solaris operating system only. 2
.
Trademark Conventions
13
Notation
1.
Description Windows and the flying Window logo are either trademarks or registered trademarks of Microsoft Corporation. Solaris is a registered trademark of The Open Group in the U.S. and other countries.
2.
Solaris and Windows Conventions

This manual depicts examples (command line syntax, conguration les, and screen shots) in Solaris format. Windows-specic commands, procedures, or screen shots are shown when required. The following table lists general operating system conventions used with either the Solaris or Windows operating system.
Solaris Environment Paths Command $MPSHOME $MPSHOME/common/etc <command> & Windows %MPSHOME% %MPSHOME%\common\etc start /b <command>
Two-Button (Windows) vs. Three-Button (Solaris) Mouse
Trademark Conventions
The following trademark information is presented here and applies throughout for third party products discussed within this manual. Trademarking information is not repeated hereafter. Solaris and Motif are registered trademarks of The Open Group in the U.S. and other countries. Solaris, SunOS, OpenWindows, SPARC, and UltraSPARC are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries.
.
14 Preface
Microsoft, MSSQL, Windows, Internet Explorer, and the Flying Windows logo are either trademarks or registered trademarks of Microsoft Corporation. Oracle is a registered trademark of Oracle Corporation. Sybase and SYBASE are trademarks of Sybase, Inc. or its subsidiaries. Informix and INFORMIX are registered trademarks of Informix Corporation or its afliates.
Product Nomenclature Changes

The following product names changed with the latest Nortel MPS software release. All other references to the former name with respect to environment variables, directory paths, software package names, and so on remain the same. For example, the PeriProducer product is now referred to as the Media Processing Server Developer; however, its package name remains PERIppro.
Former Product IVR Software PeriProducer PeriView PeriStudio PeriReporter PeriSQL PeriVXML CTI Suite Open Signal Computing and Analysis Resource (OSCAR) Name New Product Name Media Processing Server Release x.x Media Processing Server Developer Media Processing Server Manager Media Processing Server Studio Media Processing Server Reporter Media Processing Server RDB Media Processing Server VXML Browser Communications Control Toolkit (CCT) Speech Server
.
15
Chapter 1 Preparing to Install MPS Software

This chapter covers: 1. 2. MPS Software Overview Customer Requirements
MPS Software Overview

MPS software is installed with the package named Nortel_SelfService. The MPS 3.0.0 software is installed with the package named Nortel_SelfService_3.0.0. This package includes the base MPS 3.0.0 software and the most recent patchbundle for Nortel MPS 3.0.0 products. The package is named in the format: Nortel_SelfService_3.0.0.[pb#].[update#] The value Nortel_SelfService_3.0.0 represents the version of MPS software. In this case, the version is MPS 3.0.0. The value of [pb#] represents the MPS software patchbundle number. In this case, it represents the MPS 3.0.0 software patchbundle number. The value of [update#] represents an update level of the MPS software for products or processes introduced at a specic patchbundle level. In this case, it represents the update number of the MPS 3.0.0 software at a specic patchbundle level.
There can be multiple product updates at a specic patchbundle level. Updates can include an install process, a new product, or an update to an existing product. For example, the package Nortel_SelfService_3.0.0.2.2 contains MPS 3.0.0 software, Patchbundle 2, and Product Update 2.
.
16 Chapter 1 Preparing to Install MPS Software
CAUTION
Nortel_SelfService_3.0.0 software contains the base MPS 3.0 software, the most recent patchbundle and a product update. When a Nortel_SelfService_3.0.0 software package is rereleased with a later patchbundle or product update version, you must uninstall the existing version of Nortel_SelfService_3.0.0 software before installing the most current version of Nortel_SelfService_3.0.0 software. See "Postinstallation Modications" (page 85).
Note: For remote support, Microsoft Remote Desktop Connection (RDC) is supported. For information about RDC, refer to the MPS System Operator Guide.
Customer Requirements
If you are providing the Application Processor (AP), it must meet the following hardware, operating system and software requirements. Further AP unit specications and conditions can usually be found in the documentation provided with it by the manufacturer.
CAUTION
Do not install MPS software on an AP that held a previous release of Nortel software (such as VPS/is Rel 5 or MPS 1.0). unless the entire previous release is removed, including conguration les, directories, and associated les.
Hardware Requirements
The following is a list of hardware that the customer needs to supply. Dual Pentium 4 @ 2.8 GHz with 512k L2 cache 1 GB RAM (DDR) minimum; 2 GB recommended 36 GB hard disk CD-ROM Two 10/ 100/ 1000 Mbps Network Interface Card 2 Serial Ports Modem or VPN connectivity (VPN is preferred)
The customer can, optionally, supply the following: Monitor Keyboard Hardware RAID Level 1
.
Installation Prerequisites
17
MPS Graphical Tools Workstation Requirements

An MPS Graphical Tools workstation must meet the following requirements. Windows 2003 Server with Service Pack 1 or higher or Windows XP. 1.2 GHz Pentium processor (This is the absolute minimum. Nortel recommends you to increase the CPU speed). A minimum of 1 GB of memory must be available. A minimum of 1GB of disk space must be available. Head set with speaker and microphone (equipped with a mute button). A headset is required for effective speech application development. (Open speakers and a microphone on a workstation are not very useful when working with speech recognition.) The following Audio Cards are supported: Crystal WDM Audio Device: SigmaTel Audio Reltek AC97 Audio SoundMAX Integrated Digital Audio Creative Soundblastr Audio PCI 128 Crystal Semiconductor CS4297A For more information about MPS Graphical tools, see "Install Nortel_SelfService_3.0.0 MPS Graphical Tools in the Interactive Mode" (page 77).
Before installing packages on the workstation: 1. Read the READ_1ST.htm le located on the installation disk. This le contains the latest information concerning installation and use of Nortel software. The README_1st.htm le may display additional or modied instructions, and can be used to replace the corresponding items in this document. 2. Comply with the Nortel_SelfService_3.0.0 prerequisites, see "Nortel_SelfService_3.0.0 Prerequisites" (page 19). 3. Terminate all active Nortel applications and stop all existing Nortel services. For further information about performing these procedures, refer to the Media Processing Server System Operator Guide. 4. If Windows is already installed on your system and you are running the Windows Desktop Update option (Active Desktop), deactivate this
.
option. (See the Windows online help for instructions.) Active Desktop affects color renditions in Nortel software. 5. Web services, such as Internet Information Service (IIS), must be disabled. 6. Congure user peri, see "Congure User peri" (page 23). 7. Obtain IP addresses and add them to the hosts le, see "Verify IP addresses in the Hosts le" (page 24). 8. Install XVision, see "Install XVision7" (page 25). 9. Determine your installation situation, see "Determine the Installation Situation" (page 27). Note: You must have administrative privileges to install any of the Nortel packages so that services and environment settings can be updated.
CAUTION
If your system contains a previous release of Nortel Software (for example, mps2.1.0), you must remove all Nortel software that is associated with the previous version and delete the contents of MPSHOME (or VPSHOME) before installing MPS 3.0.
Install Nortel packages on your Windows system using the InstallShield installation wizard and a series of window prompts. Because most of these window prompts follow InstallShield standards, only those unique to Nortel packages are discussed under their applicable package headings. Nortel recommends that you adhere to the following items in particular when installing your Nortel packages with InstallShield: At the Welcome window, it is strongly recommended that you close all programs before proceeding with the installation. <LEFT> click the Cancel button to quit the setup and close any programs that might be running. At the Software License Agreement window, read the contents carefully and in its entirety. <LEFT> click the YES button to accept the terms of the agreement and continue with installation of the package. If you do not agree with the licensing terms and conditions, <LEFT> click the No button. Be aware, however, that this cancels the installation process and the package is not installed. Installation specics for each individual package follow. For additional information about package licensing, see "plic" (page 46). Terminate all automatic update services.
.
19
Nortel_SelfService_3.0.0 Prerequisites
Nortel_SelfService_3.0.0 software requires third-party software that includes Java Runtime Environment, Apache web server, and Perl. Java and Apache can be installed either before installing Nortel_SelfService_3.0.0 software or by using the Interactive mode to install Nortel_SelfService_3.0.0 software. The Apache web server must be installed on all MPS 3.0 systems. It is required for the Zagpatch utility as well as other features. Nortel_SelfService_3.0.0 software installs Perl if it is not already installed on the node.
Perl
CPAN Perl version 5.8.5 is required by Nortel software and is packaged with Nortel_SelfService_3.0.0 software. Nortel_SelfService_3.0.0 software installs the required version of Perl.
CAUTION
Remove any versions of PERL currently installed on the workstation. The Nortel packages use PERIperl, a version of PERL that is specically designed to work with Nortel packages. Any other Perl versions should not be installed due to potential incompatibility with Nortel software.
Java
The Java Runtime environment is required by Nortel Self Service applications. The Java Runtime Environment (currently, version j2re-1.5.0) is packaged with Nortel_SelfService_3.0.0 software. This version may change in subsequent releases of Nortel_SelfService_3.0.0 software or patches. Note: If Java was installed on the node from any source other than Nortel_SelfService_3.0.0 software, ensure that the version of Java installed on the node is the same as the version distributed with Nortel_SelfService_3.0.0 software.
CAUTION
If you plan to execute a silent installation, you must install Java Runtime 1.5 before you begin the silent installation.
Nortel_SelfService_3.0.0 software checks for the presence of the Java Runtime Environment (j2re-1.5.0) on the node. If it is not detected, the Interactive mode installs Java Runtime Environment j2re-1.5.0 or later. The Nortel_SelfService silent installation cannot perform the Java Runtime install.
.
CAUTION
If you are executing msiexec for a Silent (Quiet) Install (bypassing the Interactive mode), the Java Runtime Environment (j2re) or the Java Development Kit (jdk) must be installed before executing Nortel_SelfService_3.0.0_[#].[#].msi.
Note: The Web-Centric Voice Application Development Suite (WVADS) Conguration requires the Java Development Kit (jdk1.4.2 or jdk-1.5.0), instead of the Java Runtime Environment (j2re-1.5.0), to be installed on the node before Nortel_SelfService_3.0.0_[#].[#].msi is executed. If you select a WVADS conguration and the Java Development Kit (j2re-1.5.0) is not detected, the Nortel_SelfService_3.0.0 software installation terminates before beginning the installation process. To install the Java Runtime Environment, do the following: Step 1 2 3 4 5 Action On the MPS software installation CD-ROM, double-click the preinstall folder. Double-click the javaRunTime folder. Double-click j2re-1_5_0-windows-i586-i.exe (or later version). At the Software License Agreement window, click Yes. In the Choose Destination Location window, verify the default installation location. To install JRE to a location other than the one shown, click the Browse button, choose the location, and click OK. 6 Click Next to begin the installation. End
Apache Web Server

Nortel cgi programs require the Apache web server. The Apache web server must be installed on the node. Apache 2 (apache_2.0.[x]) is packaged with Nortel_SelfService_3.0.0 software. (Currently, apache_2.0.54 is packaged with Nortel_SelfService_3.0.0. This version may change in future releases of the CDROM.) Nortel_SelfService_3.0.0 software checks for the presence of the Apache web server on the node where you are installing software. If it is not detected, Nortel_SelfService_3.0.0 software checks for the presence of Apache in the directory path
.
21
optional/apache_2.0.[x]-win32-x86-no_ssl.msi on the CDROM at the same directory level as the Nortel_SelfService_3.0.0_[#].[#].msi, and the Interactive mode prompts you for a decision to install Apache.
CAUTION
Any Web service enabled on the node must be disabled before installing and using Apache because they access the same port (Port 80). For example, If the Internet Information Service (IIS) was installed with the Windows 2003 operating system, the WWW Service was also installed. This service must be disabled before installing and using Apache. To disable a web service do the following:
1. Follow the menu path Start > Settings > Control Panel > Administrative Tools > Services. 2. Change the Startup Type of all web services (such as WWW Service) to Disabled. 3. Select Start > Restart to restart the node. Note: You can install the Apache web server with Nortel_SelfService_3.0.0 software only in the Interactive mode because you are prompted for input during the installation process. You can choose to install Apache, or not, during the Nortel_SelfService_3.0.0 software installation process. If you do not install Apache, during the Nortel_SelfService_3.0.0 software installation process, you must install Apache after you install Nortel_SelfService_3.0.0 software. Apache is required for the Zagpatch utility as well as other features. If you install Apache, you are prompted to enter the IP addresses or subnets that are allowed to access this web server. Note: If you are executing msiexec for a Silent (Quiet) Install and you want to install the Apache web server, you must install Apache before or after the Silent Nortel_SelfService_3.0.0 software installation is complete. The Apache installation resides on the Nortel software CD-ROM in the directory path optional/apache_2.0.54-win32-x86-no_ssl.msi.
.
CAUTION
If you install the Apache web server from Nortel_SelfService_3.0.0 software, Apache is congured for the Nortel_SelfService_3.0.0 software products with items such as the Nortel cgi script alias, default document root, and secured network access.
If you install the Apache web server outside of Nortel_SelfService_3.0.0 software, use the apacheconfig.plx program to congure Apache for Nortel_SelfService_3.0.0 software. If you execute apacheconfig.plx with no arguments, you are prompted for the IP addresses or subnets of other nodes that are allowed to access Apache on the node where you are installing software. If you execute apacheconfig.plx in a Silent mode (no prompts), use the if option to specify the full path of the le containing allowed IP addresses or subnets.
For example, the following command line congures Apache to lets the node specied by the IP addresses or subnets listed in the %windir%\ipfile le to access the node where you are issuing this command.
apacheconfig.plx if="%windir%\ipfile"
The iple must contain 127.0.0.1 as the rst line, which indicates the local host (the node where you are issuing the command). Each line must contain only one IP address or subnet.
Sample iple content: 127.0.0.1 10.10 47
Note: The apacheconfig.plx program is intended for one-time Nortel_SelfService_3.0.0 software conguration only. If conguration items such as allowed from IP addresses are congured, apacheconfig.plx does not modify them. You can recongure the Apache server manually (after the Nortel_SelfService_3.0.0 software installation is complete) to add or modify allowed from IP addresses or subnets at another time. For more information about conguring Apache, refer to the section Step 5E: Apache Server Conguration in the Media Processing Server 3.0 Series Speech Server 6.0.1 Installation Guide and Release Notes.
Minimize the Possibility of Restart

Nortel_SelfService_3.0.0 software requires a system restart to dene new environment variables or if les from a previous Nortel_SelfService_3.0.0 software installation are in use.
.
23
CAUTION
To prevent the possibility of a system restart, terminate all Nortel services (all services that begin with the name Nortel) and applications before executing Nortel_SelfService_3.0.0_[#].[#].msi.
When issuing the msiexec command line in Interactive mode, you are prompted to restart the node after the Nortel_SelfService_3.0.0 software installation is complete. This restart is required. When issuing the msiexec command line in Silent mode, the restart occurs automatically after the Nortel_SelfService_3.0.0 software installation is complete.
If it is advantageous for you to restart at an earlier time instead of after the Nortel_SelfService_3.0.0 software installation is complete, you can congure the system environment by dening the following system variables and restarting the node. Perform the following operations: 1. Set MPSHOME to the target install directory. The default Nortel_SelfService_3.0.0 software directory follows:
%Program Files%\Nortel\SelfService
Note: When MPSHOME (OSCARHOME) is set before the Nortel_SelfService_3.0.0 software installation, the Nortel_SelfService_3.0.0 software installer uses the existing value. 2. Set PERL5lib to %MPSHOME%\bin. 3. Add %MPSHOME%\bin to the PATH variable. 4. Set VPSHOME to the expanded value of %MPSHOME%. VPSHOME is used for legacy applications that may fail to expand the value of this environment variable. 5. Restart the node.
Congure User peri

Before installing or using Nortel software, congure user peri. You can do this using the Windows User Manager tool or a command prompt. Use the Help menu that appears with the User Manager for assistance with that tool. To add peri as a user from a command line on your workstation, use the following sample (entered as one line) in a Command Prompt window. The specied homedir and prolepath should be created before executing the net user command. Specify the homedir and prolepath that is appropriate for your system:
.
net user peri peri; /add /comment:"Nortel user"/expires:ne ver /fullname:"peri user" /homedir:"c:\home\peri"/profilep ath:"C:\Documents and Settings\peri"
To verify that user peri congured properly, open a DOS command window, enter net user and press Enter. If peri appears in the list of users, the user is congured properly. You can change peri; to be stronger if required. The peri user should be given full control over the dened home directory and prolepath. To give the peri user full control, do the following: 1. Navigate to the directory and highlight peri. 2. Right-click and select Properties. 3. Select the Security tab. 4. Select Add. 5. Enter peri in the Object names to select textbox and click Ok. 6. Check Allow for full control. 7. Click Ok.
Verify IP addresses in the Hosts le

Each network interface must be congured and have an entry in the Hosts le. If the Hosts le does not contain entries for all network interfaces (that is, if a system has four interfaces but only two are dened in the Hosts le), then the system will not function properly. All four interfaces must be dened in the Hosts le. If a system has two interfaces, one with IP address 192.168.101.1 and the other with the IP address 47.184.227.145, the following entries must be in the hosts le:
127.0.0.1 47.184.227.145 192.168.101.1 192.168.101.2 localhost mps500-ap ap-to-tms tms1
The mps500-ap entry is the public lan. The ap-to-tms entry is the private lan (the lan between the application processor and the MPS 500).
If there is more than MPS, make sure the hosts le contains IP addresses for any other MPS. After installation, verify that the entries in the Hosts le are correct. If necessary, add IP addresses for each of the network interfaces in the Hosts le. You can generally nd the Hosts le in C:\Winnt\System32\drivers\etc.
.
25
To obtain a list of all network interfaces with this machine: Step 1 2 Action Open a DOS command tool on the workstation. Enter ipconfig /all and press the Return key. End
Install XVision7
Note: XVision is required for MPS Graphical applications such as MPS Developer, MPS Map and MPS RDB. To run Nortel software, you must install XVision7, which acts as an X-windows environment emulator. After the installation is complete, XVision must optimize itself with the display. The optimization process begins after XVision installation nishes. Note: XVision must be custom installed for use with Nortel Applications. The default installation may install fonts that are too big for MPS Developer to display properly. To install XVision:
CAUTION
Although this procedure can take several minutes, it is suggested to perform now, otherwise you may be forced to run it at a later time.
Step 1
Action On the MPS software installation CD-ROM, double-click the preinstall folder, double-click the XVision7 folder, and double-click setup.exe. Click Next at the XVision Setup Wizard window. At the Setup Options prompt, select Custom and click NEXT. At the Choose Folder prompt, click NEXT and wait for Preparing Folders to nish. At the Select X Components prompt, click NEXT. At the Select Components prompt, click NEXT.
2 3 4 5 6

.
At the Select Fonts prompt, select 75 DPI from the Available list and click ADD. a. If 100DPI is in the Install list, select it and click REMOVE. b. Click NEXT.
8 9
At the XDMCP Broadcast prompt, click NEXT. At the Autoload X Server prompt: a. Select No if Exceed is installed because Exceed and Xvision conicts. You will be using Xvision with Nortel applications. b. Choose whether or not to autoload the X (Xvision) Server (Yes or No), click Next. Note: If you choose not to Autoload the XVision server (No), verify that the XVision Server is running before starting an MPS graphical application. To start XVision Server, follow the menu path Start > Programs > Vision. Click Xvision Server.
10 11 12 13 14 15
At the Setup Choices prompt, verify that the 75 DPI Fonts is being installed and not the 100 DPI Fonts. Click Next and wait until the le is completely copied. At the Start Menu prompt, click Next. At the Optimize X Server prompt, choose whether or not you want to optimize (Yes or No) and click Next. At the Installation Complete prompt, choose to restart the computer and click Finish. After installation, do the following to verify that the TCP-Unix transport is enabled:. a. Go to Settings > Control Panel > Vision Communications. b. Click the Transports tab. If TCP-Unix is not enabled: i. Select TCP-Unix.
ii. Click Properties. iii. Select Enable this transport. iv. Click Ok. v. Click Close. End
.
27
CAUTION
If XVision7 is uninstalled, the system path variable gets deleted automatically. To prevent this, do one of the following:
Do not uninstall XVision. Make sure to copy the path variable before uninstalling XVision, so it can be replaced later.
Determine the Installation Situation

Before you install Nortel software, rst determine the type of installation to perform.
MPS Application Processor

You must have one AP congured as the MPS node. Most installations only need the typical installation, which includes most packages and programs necessary for an MPS node.
MPS Developer Workstation

Because application and audio creation and testing are processor intensive, dedicating a workstation to their use frees up power and materials on call processing nodes. You can set up development workstations to run MPS Developer and MPS Studio packages. These nodes do not process calls or web transactions, and do not perform any other Interactive Voice Response (IVR) activity other than that necessary to develop or execute the particular application. The types of development workstations you may want to congure are: MPS Developer workstation Used only for application development and testing. MPS Developer may require other installations to take full advantage of its capabilities. For more information, see the MPS Developer User Guide. MPS Studio workstation Used only for creating, managing, and editing audio elements. MPS Studio may require other installations to take full advantage of its capabilities. For more information, see the MPS Studio User Guide.
To congure an MPS Developer or MPS Studio development workstation, you do not need to install all of the Nortel packages to that processor, only those needed for development.
MPS Manager Workstation

An MPS Manager workstation can be congured to perform only system administration of the MPS. Nortel_SelfService_3.0.0 offers the MPS Manager workstation install setup as one of its typical installation options. If you install the MPS Manager workstation, MPS Reporter is installed also.
.
Speech Server
A Speech Server node performs speech resource processing in the MPS environment. Speech Server resource processing requires at least one Speech Server node and one MPS node. Typically, one speech resource resides on each Speech Server node. The Speech Server node performs the speech resource processing operations such as recognition or synthesis. The MPS node provides telephony and application processing services.
WVADS
The Web-based Voice Application Development Suite (WVADS) is used to create and deploy web-based IVR applications. Nortel_SelfService_3.0.0 offers the WVADS install setup as one of its typical installation options.
CCSS
The Common Channel Signalling Server (CCSS) supports Session Initiation Protocol (SIP) in Windows environment. The CCSS can be installed as standalone SIP signalling server or it can be co-resident with MPS. Nortel_SelfService_3.0.0 offers the CCSS SIP server install setup with both standalone and co-resident options.
.
29
Chapter 2 Installing MPS Software

This chapter covers: 1. 2. 3. 4. 5. Installation Information and Overview Nortel_SelfService_3.0.0 Nortel Configurations and Optional Packages Nortel_SelfService Packages Windows Software Installation
Installation Information and Overview

The following table provides an overview of the information provided in this chapter and the MPS software installation procedures.
Installation Procedure Overview Refer to the following sections for information about: "Nortel_SelfService_3.0.0" (page 30) "Installing Nortel Software" (page 30) "Installation Modes" (page 31) "Logging" (page 32) "MPSHOME and OSCARHOME" (page 32) "Nortel Configurations and Optional Packages" (page 34) "Nortel_SelfService Packages" (page 41) "Windows Software Installation Overview" (page 51) "Step 1: Backup Files" (page 51) "Step 2: Terminate Applications and Services" (page 51) "Step 3: Display READ_1st File" (page 51) "Step 4: Comply with Prerequisites" (page 52) "Step 5: Install Nortel_SelfService_3.0.0" (page 52)
.
30 Chapter 2 Installing MPS Software
Installation Procedure Overview "Interactive Install Mode" (page 53) "Silent Install Mode" (page 54) "Nortel_SelfService_3.0.0 Installation Examples" (page 62) "Install Nortel_SelfService_3.0.0 Media Processing Server in the Interactive Mode" (page 66) "Install Nortel_SelfService_3.0.0 MPS Graphical Tools in the Interactive Mode" (page 77) "Step 6: Install Nortel Patchbundle Software" (page 80) "Step 7: Reboot" (page 82) "Confirm that Packages have been Installed" (page 82) "Download and Install Nortel Service Packs and Patchbundles" (page 82)
Nortel_SelfService_3.0.0
MPS 3.0 and Nortel products supported in the MPS 3.0 environment on Windows nodes are installed with the Nortel_SelfService_3.0.0 software. The software package is named in the following format:
Nortel_SelfService_3.0.0.[pb#].[update#].msi
The value Nortel_SelfService_3.0.0 represents the version of MPS 3.0.0 software. The value of [pb#] represents the MPS 3.0.0 software patchbundle number. The value of [update#] represents an update level of Nortel_SelfService_3.0.0 for products or processes introduced at a specic patchbundle level. There can be multiple product updates at a specic patchbundle level.
For example, the package following package installs MPS 3.0.0 software at Patchbundle level 2, and Product Update level 2.
Nortel_SelfService_3.0.0.2.2.msi
Installing Nortel Software

Nortel software resides on a CD-ROM that contains the Nortel_SelfService_3.0.0_[#].[#].msi le, an InteractiveInstall.bat le, and an optional directory, where the optional software resides. Execute the Nortel_SelfService_3.0.0_[#].[#].msi le either by double-clicking the le name or issuing the msiexec command. Note: Nortel recommends that you issue the msiexec command as opposed to doubleclicking the le name because the command line
.
Installing Nortel Software 31
provides the option to generate a Microsoft Windows Installer Log le. You can issue the msiexec command by either of the following methods. Enter the msiexec command at a command line. This option lets you perform an Interactive or Silent installation and generate a record of the process in a log le. Double-click the InteractiveInstall.bat le. This le issues the msiexec command that performs the Interactive install and also creates a log in the le %SystemDrive%\Nortel_SelfService_3.0.0_[#].[#]log.txt.
For more information, refer to the following: "Installation Modes" (page 31). "Logging" (page 32). "Step 5: Install Nortel_SelfService_3.0.0" (page 52).
Installation Modes
Nortel_SelfService_3.0.0 software lets you execute the msiexec command in both Interactive and Silent (Quiet) modes. The Interactive mode requires a monitor, keyboard, and mouse. A user interface prompts for information while Nortel_SelfService_3.0.0_[#].[#].msi executes. The Interactive mode offers the choice of a Typical or Custom installation. During the Custom installation, you can select optional software packages that are appropriate for the type of Nortel Conguration you are installing. See "Interactive Install Mode" (page 53).
CAUTION
The Speech Server Conguration requires a Custom installation. All other congurations can be installed either as Typical or Custom.
The Silent (Quiet) installation is designed for situations where a monitor is not available (a headless conguration). There is no user interface and no prompts are generated during execution. In the Silent installation, all properties (parameters) are issued at the msiexec command line. It is especially important to review the log le at the completion of the Silent installation to verify what occurred during the installation process.
For more information, refer to the following: "Logging" (page 32).
.
"Silent Install Mode" (page 54).
Logging
During either the Interactive or Silent installation mode, you have the option to create a log le that contains messages written during the install process. The default name for the log le follows:
%SystemDrive%\Nortel_SelfService_3.0.0_[#].[#]log.txt
Note: Nortel strongly recommends that you create a log le for any installation. After the installation is complete, review the log le to conrm that the installation was successful and the products were installed as expected. It is especially important to create the log le as part of the Silent installation as that is the only indication of what occurred during the process. During the Interactive install, error messages are generated for some prompts and you can reenter data. However, in the Silent install the process is transparent and the log le is the activity record.
MPSHOME and OSCARHOME

The environment variables MPSHOME and OSCARHOME point to the location where the Nortel software is installed. The default directory path for MPSHOME and OSCARHOME is:
%MPSHOME% = %OSCARHOME% = %Program Files%\Nortel\SelfService
Note: When MPSHOME (OSCARHOME) is set before the Nortel_SelfService_3.0.0 software installation, the Nortel_SelfService_3.0.0 software installer uses the existing value. The value of the MPSHOME environment variable (and conguration within the MPSHOME directory) is preserved between Nortel_SelfService_3.0.0 software uninstallations and reinstallations.
Other Nortel_SelfService_3.0.0 Issues

Nortel_SelfService_3.0.0 software requires third-party software that includes Java Runtime Environment, Apache web server, and Perl. See "Nortel_SelfService_3.0.0 Prerequisites" (page 19). Note: The Nortel_SelfService_3.0.0_[#].[#].msi le must be accessible when using the msiexec command to modify or remove Nortel_SelfService_3.0.0 software. See "Nortel_SelfService_3.0.0 Installation Examples" (page 62).
.
Nortel Congurations and Optional Packages
33
You can use the Add or Remove Programs Control Panel window as an alternative to the msiexec command line to modify or remove Nortel_SelfService_3.0.0 software. The user interface presents dialog boxes during the modify or remove procedure. See "Nortel_SelfService_3.0.0 Installation Examples" (page 62).

The Nortel Congurations (products) that can be installed with Nortel_SelfService_3.0.0. include: Media Processing Server (MPS 500 or MPS 1000) MPS Developer Workstation (MPS Developer and MPS Studio are installed with this conguration) MPS Manager (MPS Manager and MPS Reporter are installed with this conguration) Speech Server WVADS Application Development Workstation Common Channel Signaling Server (CCSS) 2000 (SIP Standalone)
Nortel products are considered Nortel Congurations. When you install Nortel_SelfService_3.0.0 software, you are installing at least one Nortel Conguration. The specic packages that are installed on a node depend on the Nortel Conguration that you select to install. When you select a Nortel Conguration, all packages required for that conguration are installed. The only packages you must be aware of are the optional packages that you can install for each type of conguration. Note: MPS 3.0 packages are bundled together with Nortel_SelfService_3.0.0 software and the package contents required for each Nortel Conguration are installed by default. You can also install optional Nortel Conguration-specic packages. The following table identies the Nortel Congurations, the name associated with installing each conguration, the packages installed by default, and conguration-specic optional packages. You can enter the optional packages after you select the Nortel Conguration type in either the Interactive or Silent installation modes. The names of these optional packages are different for the Interactive and Silent modes. For more information, refer to the following: "Installation Modes" (page 31). "Interactive Install Mode" (page 53).
.
"Silent Install Mode" (page 54).
Nortel Congurations and Optional Packages Nortel Configuration Media Processing Server (MPS 500 or MPS 1000) Configuration Name Media_Processing_ Server Packages installed by default: PERImps, PERIglobl, PERIase, PERIperl, PERIgrs, PERIhostp, PERIdist, PERIbridge, PERIppro, PERIpstu, PERIfw, PERItms, PERItlkt, PERIprpt, PERIplic, PERIpdp, PERIview, PERIdoc, PERIfft. MPS_Developer_ Workstation Packages installed by default: PERIglobl, PERIase, PERIrdb, PERIgrs, PERIfw, PERIppro, PERIpstu, PERIperl, PERIplic, PERIdist, PERIdoc. Interactive Install Options Call Control XML HTML Secure Sockets Java Service Bridge Relational Database Interface System Management Network Protocol Voice XML XMLC CTI CTI Toolkit CCSS SIP Protocol Toolkit CTI Toolkit tlktoption ctitkoption Silent Install Options ccxmloption htmlsoption jsboption rdboption snmpoption vxmloption xmlcoption ctioption ctitkoption ccssoption
MPS Developer Workstation (MPS Developer and MPS Studio)
.
35
Nortel Configuration MPS Manager
Configuration Name MPS_Manager Packages installed by default: PERIglobl, PERIase, PERIfw, PERIgrs, PERIdist, PERIview, PERIpdp, PERIprpt, PERIplic, PERIperl, PERIdoc.
Interactive Install Options
Silent Install Options
Speech Server
Speech_Server Packages installed by default: PERIglobl, PERIfw, PERIdist, PERIoscar, PERIperl, PERIplic.
Internet Audio Server Documentation HTML Secure Sockets Nuance Integration Package OSR Integration Package RealSpeak Integration Package MRCPv1 Resource
ausvroption docoption htmlsoption nu80roption sw30roption rs40toption mrcpv1option
Common Channel Signaling Server (CCSS) 2000 (SIP Standalone) CCSS Packages installed by default: PERIglobl, PERIfw, PERIperl, PERIccss. WVADS Packages installed by default: PERImps, PERIglobl,
WVADS Application Development Workstation
.
Nortel Configuration
Configuration Name PERIpstu, PERIperl, PERIdist, PERIhtmls, PERIfw, PERIvxml, PERIoscar, PERInu80r, PERIsw30r, PERIrs40t.
Interactive Install Options
Silent Install Options
Prior to MPS 3.0, Nortel packages were named in the format PERI[xyz] where [xyz] represents a package name (such as PERIdoc, PERIperl, and PERIcti). Packages that are installed by default by Nortel_SelfService retain this format. Packages that are optional packages that you can install using Nortel_SelfService have a name with the format [xyz]option (such as docoption, bridgeoption, and ctioption). For example, PERIdoc is the name of the package that is installed by default, docoption is the name of the same package that can be optionally installed. The following table identies the following: Packages that are installed by default and the corresponding optional package names. The congurations that install each package by default. The congurations that can optionally install each package. Where to get more information about each package.
Nortel Packages and Optional Packages Package Name Optional Package Name Configurations that Install the Package by Default See "ase" (page 42). ausvroption See "ausvr" (page 42). Speech Server Media Processing Server MPS Developer Workstation MPS Manager Configurations that can Optionally Install the Package
PERIase
.
37
Package Name
Optional Package Name brdgeoption See "brdge" (page 42).
Configurations that Install the Package by Default Media Processing Server
Configurations that can Optionally Install the Package
PERIbrdge
PERIccss
ccssoption
Media Processing Server CCSS
See "ccss" (page 42). ccxmloption See "ccxml" (page 42). PERIcmpat See "cmpat" (page 42). PERIcti ctioption See "cti" (page 43). ctitkoption See "ctitk" (page 43). PERIdist See "dist" (page 43). PERIdoc docoption See "doc" (page 43). Media Processing Server MPS Developer Workstation MPS Manager Speech Server Speech Server Media Processing Server MPS Developer Workstation MPS Manager Speech Server WVADS Media Processing Server MPS Developer Workstation Media Processing Server Media Processing Server
.
Package Name
Optional Package Name
Configurations that Install the Package by Default Media Processing Server
PERIfft
See "fft (Field Factory Tests)" (page 43). PERIfw See "fw" (page 44). PERIglobl See "globl" (page 44). PERIgrs grsoption Media Processing Server MPS Developer Workstation MPS Manager Media Processing Server MPS Developer Workstation MPS Manager Speech Server CCSS WVADS Media Processing Server MPS Developer Workstation MPS Manager Speech Server CCSS WVADS
See "grs (GUI Runtime Services)" (page 44). PERIhostp hostpoption See "hostp" (page 45). PERIhtmls htmlsoption WVADS See "htmls" (page 45). Media Processing Server Speech Server Media Processing Server
.
39
Package Name
Optional Package Name jsboption See "jsb" (page 45).
Configurations that Install the Package by Default
Configurations that can Optionally Install the Package Media Processing Server
PERImps
mpsoption
Media Processing Server WVADS
See "mps" (page 45). mrcpv1option See "mrcpv1" (page 45). mrsoption See "mrs" (page 45). PERInu80r nu80roption See "nu80r" (page 45). PERIoscar See "oscar" (page 45). PERIpdp pdpoption Media Processing Server MPS Manager Speech Server WVADS WVADS Speech Server Speech Server Speech Server
See "pdp (MPS Manager Data Provider)" (page 46). PERIperl See "perl" (page 46). Media Processing Server MPS Developer Workstation MPS Manager Speech Server CCSS WVADS
.
Package Name
Optional Package Name
Configurations that Install the Package by Default Media Processing Server MPS Developer Workstation MPS Manager Speech Server
PERIplic
See "plic" (page 46). PERIppro prooption Media Processing Server MPS Developer Workstation
See "ppro (MPS Developer)" (page 49). PERIprpt rptoption Media Processing Server MPS Manager
See "prpt (MPS Reporter)" (page 49). PERIpstu stuoption Media Processing Server MPS Developer Workstation WVADS
See "pstu (MPS Studio)" (page 49). PERIrdb rdboption See "rdb" (page 49). PERIrs40t rs40toption See "rs40t" (page 50). snmpoption Media Processing Server WVADS Speech Server MPS Developer Workstation Media Processing Server
See "snmp (Simple Network Management Protocol)" (page 50). PERIsw30r sw30roption See "sw30r" (page 50). WVADS Speech Server
.
Nortel_SelfService Packages
41
Package Name
Optional Package Name tlktoption
Configurations that Install the Package by Default Media Processing Server MPS Developer Workstation
PERItlkt
See "tlkt (MPS Developer Protocol Toolkits)" (page 50). PERItms tmsoption See "tms" (page 50). PERIview viewoption Media Processing Server MPS Manager Media Processing Server
See "view (MPS Manager)" (page 50). PERIvxml vxmloption See "vxml" (page 50). xmlcoption See "xmlc" (page 51). Media Processing Server WVADS Media Processing Server
This section describes the packages that can be installed with the Nortel_SelfService congurations. For information about installing the Nortel_SelfService packages, see "Installing Nortel Software" (page 30). Prior to MPS 3.0, package names had the format PERI[xyz] where [xyz] represents the package name. For example, PERIdoc. For MPS 3.0, the package names do not include PERI. When the installation is executed and congurations are installed by Nortel_SelfService, packages installed by default are in the format PERI[xyz] and packages installed as options have the format [xyz]option. For more information, refer to "Nortel Congurations and Optional Packages" (page 34).
Upgrade Considerations
Nortel_SelfService contains MPS 3.0 and compatible products.
.
If a release equal to or lower than MPS release 2.1.0 or a compatible product is installed, these products must be uninstalled before you install Nortel_SelfService. Nortel_SelfServices is not compatible with MPS release 2.1.0 or previous MPS releases. The %mpshome% directory must also be deleted. If an earlier Nortel_SelfService release is installed, you must uninstall Nortel_SelfService before installing the latest version. Do not delete the contents of %MPSHOME%, the common and component directories can be reused by the new Nortel_SelfService.
Package Descriptions
The following sections describe the packages that can be installed with the Nortel_SelfService congurations.
ase
The ase package contains directories and les for the Application Services Environment (ASE). This group of software is required to develop and execute applications. There are no special procedures necessary for installing this package.
ausvr
The ausvr package installs the Nortel Internet Audio Server resource on a Speech Server node.
brdge
The brdge package installs software that provides the ability to bridge any two ports in an MPS, a port on one TMS to a port on another TMS, or two ports on the same TMS. This package includes creation of the tmscomm component that is mainly responsible for bridging across components and nodes.
ccss
The ccss package installed the Nortel Common Channel Signalling Server (CCSS) SIP protocol software component. For more information, refer to the Media Processing Server SIP 6.3 Features Manual.
ccxml
ccxml installs the les necessary for the Nortel Call Control Extensible Markup Language (CCXML) interpreter. vxml and dist must be installed before ccxml. For more information, refer to the CCXML User Guide, "vxml" (page 50), and "dist" (page 43).
cmpat
The cmpat package provides cross-release compatibility. cmpat is required for SNMP.
.
43
cti
The cti package contains directories and les for Computer Telephony Integration (CTI). This software is required to create an interface between an MPS AP and a number of Computer Telephony Integration (CTI) protocols. For more information, refer to the MPS Developer CTI Toolkit User Guide and "ctitk" (page 43).
ctitk
The ctitk package contains the cti programming toolkit that is used with MPS Developer. This software is installed onto an MPS AP and enables an application to interface to the CTI resources available through a local or remotely installed cti. For more information, refer to the MPS Developer CTI Toolkit User Guide and "cti" (page 43).
dist
The dist package contains les and directories used in distributing information from a source location to destination (remote) nodes in the MPS network. dist must be installed on each target node you want to distribute les to. On Speech Server systems, dist is used to distribute grammar les with the ZAGNet utility from the source node (where the grammar resides) to destination locations. If you use the ZAGNet command line utility, you must install perl and dist on the source node as well as the destination Speech Server node.
doc
The doc package contains the framework to serve the document PDFs. To read the PDF les, you need the Adobe Acrobat reader. Download the Adobe Acrobat Reader from http://www.adobe.com. For the latest, most up to date documentation and information, go to Helmsman Express at http://www.nortel.com/helmsman. The latest document PDFs will be made into patches for doc when they are available.
fft (Field Factory Tests)

The fft package contains a set of factory test scripts used for system testing during manufacturing and after site installation.
.
CAUTION
The scripts installed with fft are intended only for Nortel personnel for hardware testing during manufacturing, site installation, and for eld engineering diagnostics. They are used in conjunction with other hardware tests and are not intended for use on a normal production system. Do not use these scripts while the system is handling live calls.
There are no special procedures necessary for installing this package.
fw
The fw package contains a system library that enables platform-independent process execution. There are no special procedures necessary for installing this package.
globl
The globl package contains the current globally accessed directories and les that are used by all other packages.
grs (GUI Runtime Services)

To run MPS Manager and MPS Developer, grs must be installed. The grs package installs directories and les used in running the NuTCRACKER runtime environment. The NuTCRACKER runtime environment enables development of a common source code baseline for running Solaris applications on Windows. There are no special procedures necessary for installing this package. Upon execution of setup.exe, the installation procedure begins and the les are copied to your computer. The Installing Nutc Operating Environment graphic appears while the software performs the following actions: Check system requirements. Set up the registry. Stop the NuTCRACKER Service. Determine Internal Components. Copy NuTCRACKERX11 Symbolic Information. Restart the NuTCRACKER Service.
After these actions are complete, the Information screen appears. Click OK to complete the installation.
.
45
hostp
The hostp package installs host protocols used for telnet, TN3270, Geotel, Credit Card Authorization, LU6.2, and POS features. There are no special procedures necessary for installing this package.
htmls
htmls installs service daemon HTMLS that is used to retrieve les from the Web and serve them to applications (VENGINES). The daemon can be used to retrieve any type of le, including binary les (for example, .gif les and sound les). There are no special procedures necessary for installing this package.
jsb
The jsb package contains all the les necessary to run and interface with the Java Services Bridge and enables applications written in MPS Developer to access Java services. The Java Services Bridge is a Java program and must be installed in a directory that corresponds to its Java package name. The package name is com.peri.rnd.jsb, and the directory name by default is %MPSHOME/PERIjsb. The Java class les that comprise the JSB are installed in the directory %MPSHOME/PERIjsb/com/peri/rnd/jsb. The jsb package installation script installs the package in the preceding directory. There are no special procedures necessary for installing this package. Note: If jsb is installed on the same machine as MPS Reporter, use JRE version 1.5 or higher.
mps
mps supplies the Media Processing Server voice operating subsystem middleware.
mrcpv1
mrcpv1 installs the Nortel integration software that communicates with MRCP-based speech resources on a Speech Server node.
mrs
mrsoption is installs options that are used by a Speech Server.
nu80r
The nu80r package installs the Nortel integration software that communicates with the Nuance 8.5 recognizer resource on the Speech Server node.
oscar
The oscar package installs the Nortel speech processing software and component structure that is common to all vendor speech resources that can reside on the Speech Server node.
.
pdp (MPS Manager Data Provider)

The MPS Manager Data Provider package contains the software that collects statistics and alarm data from nodes and components in a MPS Manager network. This package should typically be installed after MPS Manager. There are no special procedures necessary for installing this package.
perl
The perl package contains directories and les used to integrate the Perl programming language into the Nortel software suite.
plic
The plic package contains directories and les used for licensing purposes with applicable Nortel packages (licensing requirements are covered under the individual package sections). Nortel licensing uses the client/server approach. A license server has a list of licenses that it can serve. A client (licensed software product) requests a license when it starts, and will not start without acquiring a license. The server grants a license to a client if the requested product and release number and the identifying information supplied by the client matches the information associated with the product license. A granted license remains in use until the client releases the license or until the refresh interval of the license has expired (each time the server receives a refresh message from a client holding a license, the interval is restarted). This package is normally installed and congured by Nortel before delivery of your system, but may need to be modied if a licensed package is added or deleted at a later date or the location or conguration of the license server is changed. The package includes a license server (plicd) and le (plservrc) and a utility (plicnum) to get client ethernet addresses for license issuance. There are no special procedures necessary for installing this package. File Locations Nortel license server can be installed either on individual nodes that have licensed packages installed, or in a centralized location in a networked system. By default, the licensed packages determine the location of the license server by ensuring that the LSHOST environment variable is set or by broadcasting a request to any available server. The LSHOST variable is set to the name of the host on which the license server is running and is normally set as part of a licensed package installation. If an alternate location is chosen for plicd by the user, LSHOST can be updated to reect that location. The license server daemon is located by default in %MPSHOME%\bin. The license le itself can exist anywhere on the system. By default, plservrc resides in the directory that plicd considers to be its current directory (unless overridden by command line options). This directory is the current directory
.
47
when plicd was started and is normally set to %MPSHOME%\PERIplic\etc. If you do not know the location of plservrc, check in %MPSHOME%\PERIplic rst or use the Explorer Tools Find utility. In addition, a log le is generated to record actions performed or attempted as a result of access to components of the plic package. This le can be used for diagnostic or other purposes and is located by default in %MPSHOME%\PERIplic\etc. View the le using any text editor. To determine the Ethernet address of a client so a license can be issued for use on that client, Nortel provides the plicnum utility. This le is located in %MPSHOME%\bin. Editing the License File Normally your system is shipped with the license le and keys already installed (as applicable). However, if a licensed package is added at a later time, plservrc must be updated to reect the additional key. To update plservrc, open plservrc in a text editor and copy the license key, exactly as provided by Nortel, into the le. Save the le. Make note of the following items: If performing an upgrade, maintain the previous license le and server. If plservrc already exists (from another Nortel software product or from an upgrade), do not overwrite the le. Combine the contents into a single le and place the license server in a global location on the system. The license server reads plservrc when it starts. After reading it, the license server closes the le and makes no further use of it. If the information in the license le changes, the server must be restarted to use the modied le (see "Starting and Stopping the License Server" (page 48)).
If you do not have the license information, contact your Technical Support Representative to obtain a copy of the key. Be prepared to provide your Sales Order Number and Ethernet address. This information is required before a license can be issued. You can obtain the Ethernet address by issuing the following commands at a prompt in an MSDOS command window. 1. Enter ipconfig/ALL. 2. Enter plicnum. Issue the plicnum command from the directory path %MPSHOME%\bin or preface the command with the path name, if %MPSHOME%\bin is not in the %PATH% environment variable. (Typically, the directory path is dened in the environment variable.)
.
Create a backup a copy of plservrc in your home directory or other backup source. If a le is inadvertently deleted or corrupted, restoration will be quick and easy. For information about backing up les, refer to the MPS System Operator Guide. Nortel packages are licensed to run on a specied node within the network. The node that runs Nortel packages must be a xed node. If you want to run Nortel packages on more than one machine, additional licenses can be purchased and added to the plservrc le. Starting and Stopping the License Server The license server is normally started automatically on system startup as the Nortel License Service. This process assigns the license and log les to their default locations (see "File Locations" (page 46)). If it is necessary to stop or restart the license server, follow the path Start > Settings > Control Panel > Services and select the Nortel License Service. Click the STOP or START button. If you stop the service and fail to restart it, Nortel packages that require a license cannot run.
CAUTION
The following information is intended for Nortel personnel only. Adverse consequences my result from unauthorized use.
The following table summarizes the options available when using the plicd command. In addition, the plicd command can be used to install or remove the service by specifying that option (plicd -install | -remove).
plicd [-install | -remove | -x] [options] -install -remove -x -d mask -o -f filename -h -l filename -j -u DB ODBC Install service. Remove service. Run as a console application in debug mode. Set debug mask. One interface used for (directed) broadcast. Set license file path and name. Show usage. Set log file path and name. Enables client side locking. Reporting to RDBMS by (ODBC) supply Encrypted Database Connect String.
.
49
-s -D log path -p port -P port -I interval -R retry
Data Path Directory to generate DATA files on database errors. Directory to enable write to file named plicodbc.trc on ODBC interface. The port to listen for client connections. The default is 3998. The port to listen for active server health. The default is 3998. The interval to ping the active server. The default is 15. The retry times for active server health check. The default is 3.
ppro (MPS Developer)

The ppro package contains les and directories used by MPS Developer. MPS Developer is used to create and support interactive voice response applications.
prpt (MPS Reporter)

MPS Reporter requires the Java Runtime Environment to run. The prpt package checks if Java is already installed. If Java is not installed, you can install it at this time. The following window is displayed. To install Java, click YES. MPS Reporter will not run if you do not install Java. MPS Reporter requires that perl is installed for scripts to run properly and that the ase package is installed for the related utility programs. For more information, refer to "perl" (page 46) and "ase" (page 42).
pstu (MPS Studio)

The pstu package contains les and directories used by MPS Studio. MPS Studio is used to create, manage, and edit speech vocabularies and audio elements and develop MultiMedia Files (MMFs). To use all of the features of MPS Studio, the software and audio interface must be properly installed. If the installation is incomplete, some of the functions may not work. For further information about MPS Studio, refer to the MPS Studio User Guide.
rdb
The rdb package contains les and directories used with the rdb product. rdb is used to access Relational Database Management Systems and to interface with Common Object Request Broker Architecture (CORBA). There are no special procedures necessary for installing this package. However, the rdb package has dependencies on the third party database client software that must be installed and congured.
.
Note: The client software is supplied by the customer and the installation documentation is required to congure and customize the software.
rs40t
The rs40t package installs the Nortel integration software that communicates with the RealSpeak 4.0 text-to-speech resource on a Speech Server node.
snmp (Simple Network Management Protocol)

The snmp package contains directories and les for Simple Network Management Protocol in the MPS environment. The addition of SNMP to the Nortel MPS system enables SNMP to be integrated into existing TCP/IP networks that are controlled by third party management tools.
sw30r
The sw30r package installs the Nortel integration software that communicates with the OpenSpeech Recognizer 3.0.x recognizer resource on a Speech Server node.
tlkt (MPS Developer Protocol Toolkits)

The tlkt package contains les and directories for Protocol Toolkits used by MPS Developer applications. The toolkits include ready-made data folders and custom containers that are used to create applications that use more advanced telephony functions. The Protocol Toolkits support ISDN, CAS, DPNSS, and H.323 telephony protocols. MPS Developer must be installed before the tlkt package. See "ppro (MPS Developer)" (page 49). There are no special procedures necessary for installing this package.
tms
The tms package installs software that runs on the TMS, DCC, and NIC cards within the MPS system. tms is used by the VOS software to place and receive calls and to provide call processing services such as playing, recording, and conferencing. There are no special procedures necessary for installing this package.
view (MPS Manager)

The view package contains the MPS Manager suite of graphical tools used for MPS administration, operation, and control. This package should typically be installed after the cmpat and pdp packages. There are no special procedures necessary for installing this package.
vxml
The vxml package installs the les necessary for the Nortel Voice Extensible Markup Language (VXML) interpreter.
.
Windows Software Installation Overview
51
xmlc
The xmlc package installs the Extensible Markup Language (XML) call function that provides access to XML and HTML documents. There are no special procedures necessary for installing this package.

The Windows Nortel software installation consists of the following procedures: Backup les. See "Step 1: Backup Files" (page 51). Terminate applications and services. See "Step 2: Terminate Applications and Services" (page 51). Display the READ_1st le, which contains the information and links you need during the installation process. See "Step 3: Display READ_1st File" (page 51). Comply with prerequisites. See "Step 4: Comply with Prerequisites" (page 52). Install Nortel_SelfService_3.0.0. See "Step 5: Install Nortel_SelfService_3.0.0" (page 52). Install Nortel patches. See "Step 6: Install Nortel Patchbundle Software" (page 80). Reboot the node. See "Step 7: Reboot" (page 82). Note: Nortel applications require a license to run. Verify that licenses are installed and available when the installation process is complete.
Step 1: Backup Files

Before installing any software, make a safe copy of any site-specic les that you care about preserving.
Step 2: Terminate Applications and Services

Before installing any software, terminate applications and services. Terminate all applications running on the node. Stop all services that begin with Nortel. To stop the services, select Start > Settings > Control Panel > Administrative Tools > Services.
Step 3: Display READ_1st File

You will be installing software from a CD-ROM. A le named READ_1st exists on the CD-ROM and provides the information and links you need to perform this software installation. Display this le by either of the following methods: Use Windows Explorer to locate the le on the installation CD-ROM.
.
Eject and reinsert the installation CD-ROM and the le opens automatically.
The instructions in subsequent steps reference links you need to access through this le. Keep this le open as you move through the installation process. If there are any reboot steps, return to this le and display it after the system comes up. You need to use this le to proceed through the installation. Note: For additional documentation about this installation process click the link provided in the last sentence of the READ_1st le. The documents are in PDF format.
Step 4: Comply with Prerequisites

Before installing any software, comply with the prerequisites. Prerequisites are located in the preinstall folder on the installation CD-ROM. They include the following: Install Xvision7. See "Step 4a: Install XVision7" (page 52). Dene the peri user id. See "Step 4b: Dene the peri User ID" (page 52).
You can skip any items in this folder if they have already been completed.
Step 4a: Install XVision7

XVision must be custom installed for use with Nortel Applications. For XVision installation instructions, see "Install XVision7" (page 25).
Step 4b: Dene the peri User ID

For information about dening the peri user ID, see "Congure User peri" (page 23).
Step 5: Install Nortel_SelfService_3.0.0

You can execute Nortel_SelfService_3.0.0_[#].[#].msi either by double-clicking the le name located on the Nortel software CD-ROM or issuing the msiexec command. Note: Nortel recommends that you issue the msiexec command with the /l*v option (lowercase l) to generate a Microsoft Windows Installer Log le on the command line as the command executes. Nortel_SelfService_3.0.0 software lets you execute the msiexec command in both Interactive and Silent (Quiet) mode.
.
53
CAUTION
Nortel_SelfService_3.0.0 software contains the base MPS 3.0 software, the most recent patchbundle and a product update. When a Nortel_SelfService_3.0.0 software package is rereleased with a later patchbundle or product update version, you must uninstall the existing version of Nortel_SelfService_3.0.0 software before installing the most current version of Nortel_SelfService_3.0.0 software. See "Postinstallation Modications" (page 85).
Interactive Install Mode

The Interactive Nortel_SelfService_3.0.0 software installation mode requires a monitor, keyboard, and mouse. A user interface prompts for information while Nortel_SelfService_3.0.0_[#].[#].msi executes and installs software required for Nortel products. The Interactive mode offers the choice of a Typical or Custom installation. See "Nortel Congurations and Optional Packages" (page 34). A Typical installation installs all software required for the Nortel Conguration you choose to install. A Custom installation installs all software required for the Nortel Conguration you choose to install plus lets you install optional software.
CAUTION
You must choose Custom when you install a Speech Server conguration to select the appropriate vendor software integration package as well as other options such as the Internet Audio Server resource, HTML Secure Sockets, and Documentation.
Some Nortel_SelfService_3.0.0 software custom actions, such as the postinstallation scripts (Nortel_SelfService_3.0.0_[#].[#]Postinstall) and the make component operation (mkcmp), generate logs in the directory path %MPSHOME%\common\log in addition to writing to the Microsoft Windows Installer Log. The following command executes the Nortel_SelfService_3.0.0 software installation process while logging to the following le:
%SystemDrive%\Nortel_SelfService_3.0.0_[#].[#]log.txt
This sample command is located in the InteractiveInstall.bat le, which resides in the top level directory of the MPS 3.0 Nortel software CD-ROM. (Issue the command as a single line of text.)
msiexec /i Nortel_SelfService_3.0.0_[#].[#].msi /l*v %SystemDrive%\Nortel_SelfService_3.0.0_[#].[#]log.t xt
For example:
.
Note: You can only issue this command in the Nortel_SelfService_3.0.0 software Interactive mode (keyboard, monitor, and mouse are required) and you are prompted to enter information during the installation. See "Nortel_SelfService_3.0.0 Installation Examples" (page 62). The Interactive mode prompts you to select a type of Nortel Conguration and additional products for the installation. You are also prompted to enter any required properties relative to what you are installing.
CAUTION
Do not dene properties on the msiexec command line if you are performing an Interactive mode Nortel_SelfService_3.0.0 software installation. You can only dene properties when performing a Silent installation (the /qn option is specied). If you dene properties at the command line for an Interactive install, the properties are ignored in the Interactive mode or may cause the Interactive mode to bypass certain dialog boxes (prompts) and settings. See "Silent Install Mode" (page 54).
When you install Nortel_SelfService_3.0.0 software in the Interactive mode, a user interface presents Nortel Conguration-specic prompts, where you are required to enter data. For more information, see "Nortel Congurations and Optional Packages" (page 34).
Silent Install Mode

The Silent (Quiet) installation mode is designed for situations where a monitor is not available (a headless conguration). There is no user interface and prompts are not presented during execution. Note: In the Silent mode, all properties (parameters) are issued at the command line. When performing a Silent (Quiet) Nortel_SelfService_3.0.0 software installation: Specify the /qn option (quiet mode, no prompt) on the msiexec command line. Enter additional parameters (called properties). The required and optional properties issued at the command line depend on the Nortel Conguration or additional products you select to install.
.
55
Note: Only dene properties on the msiexec command line when using the Silent mode (/qn). These properties apply only to the Silent mode installation and not to the Interactive mode. After the Silent installation is complete, review the log le (%SystemDrive%\Nortel_SelfService_3.0.0_[#].[#]log.txt) to conrm that the installation was successful and the products were installed as expected. The log contains messages written during the install process. Silent Mode Command When installing Nortel_SelfService_3.0.0 software in the Silent (Quiet) mode, issue the msiexec command with the following syntax. (Issue the command as a single line of text.)
msiexec /i Nortel_SelfService_3.0.0_[#].[#].msi [PROPERTIES/ Assignments] /l*v %SystemDrive%\Nortel_SelfService_3.0.0_[# ].[#]log.txt /qn
ATTENTION
All properties must be set uppercase letters and their assignments are case-sensitive. Replace the values for [#] with the software patchbundle and product update version of the Nortel_SelfService_3.0.0 installation.
If MPSHOME and MEDIAFILEHOME are already dened, Nortel_SelfService_3.0.0 software uses the existing values instead of the property values specied on the msiexec command line. The INSTALLDIR property corresponds to MPSHOME. The required properties that you set on the msiexec command line may be ignored if they are detected on the node during the Nortel_SelfService_3.0.0 software installation. For a listing of the Nortel Conguration Types and msiexec properties associated with each type, see "Silent Mode msiexec Property Requirements" (page 56). For a description of the Nortel Conguration Types, properties, and assignments set with the msiexec command, see "Silent Mode msiexec Properties and Products Key" (page 57). For information about postinstallation issues, see "Nortel_SelfSe rvice_3.0.0 Installation Examples" (page 62). For examples of sample msiexec commands, see "Nortel_SelfSe rvice_3.0.0 Installation Examples" (page 62).
.
Silent Mode msiexec Property Requirements The required (R) and optional (O) properties you can set with the msiexec command in the Silent mode are dened in the following table. The properties are specic to the type of Nortel Conguration you select and the optional software you choose to install. Note 1: Abbreviations are used in this table because of size limitations. A key to the description of the elds in this table and Property/Assignment pairs follow. See "Silent Mode msiexec Properties and Products Key" (page 57). Note 2: The VoiceXML option must be installed either with a Nortel Conguration or on a node where a Nortel Conguration is installed.
Silent Install Nortel_SelfService_3.0.0 msiexec Properties Type of Nortel Configuration or Optional Package Properties ADDLOCAL MEDIAFILEHOME MPSSYSTEM INSTALLDIR COMPTYPE COMPNO TMSCOMMNO VENDOR VXMLTTS VXMLOSR MRCPVTYPE Type of Nortel Configuration or Optional Package (continued) Properties ADDLOCAL MEDIAFILEHOME MPSSYSTEM INSTALLDIR COMPTYPE COMPNO TMSCOMMNO
.
MPS R R R O R R
MPS Dev WkSt R
MPS Manager R R
Speech Server R
O R R
CCSS R
WVADS R R
VoiceXML Option R
MRCPv1 Option R
O R R
57
Type of Nortel Configuration or Optional Package (continued) Properties VENDOR VXMLTTS VXMLOSR MRCPVTYPE R R R CCSS WVADS VoiceXML Option MRCPv1 Option
Silent Mode msiexec Properties and Products Key The following table provides a description of the properties and assignments that you can set with the msiexec command during a Silent install for Nortel Congurations. For examples of msiexec command lines, see "Nortel_SelfService_3.0.0 Installation Examples" (page 62).
Description for Silent Install Nortel_SelfService_3.0.0 msiexec Command Field Nortel Configurations and Optional Products Description/Value Identifies a Nortel Configuration or Optional Product. Each configuration type identifies a set of Nortel packages to be installed on a node. Optional packages may be specified in addition to the Configuration Type. The Configuration Type is set with the ADDLOCAL property and is required when installing any Nortel product. The assignment for the ADDLOCAL property is dependent. on the Configuration Type. See ADDLOCAL. MPS Indicates you are installing Media Processing Server (MPS 500 or MPS 1000). ADDLOCAL Property Assignment: Media_Processing_Server You can set the type of MPS (500 or 1000) with the MPSSYSTEM property. See MPSSYSTEM. MPS Dev WkSt Indicates you are installing MPS Developer Workstation and MPS Studio. ADDLOCAL Property Assignment: MPS_Developer_Workstation MPS Manager Speech Server Indicates you are installing MPS Manager. ADDLOCAL Property Assignment: MPS_Manager Indicates you are installing Speech Server or a Video Server. The Speech Server properties must also be included on the command line. For more information, refer to the Media Processing Server 3.0 Series Speech Server 6.0.1 Installation Guide and Release Notes. ADDLOCAL Property Assignment: Speech_Server
.
Field CCSS
Description/Value Indicates you are installing the CCSS 2000 (SIP Standalone). ADDLOCAL Property Assignment: CCSS
WVADS
Indicates you are installing WVADS Application Developer Workstation. ADDLOCAL Property Assignment: WVADS The Java Development Kit must be installed before installing the WVADS configuration. See "Java" (page 19).
VoiceXML
Indicates you are installing VoiceXML Option in addition to a Nortel Configuration (or on a node where a Nortel Configuration is already installed). ADDLOCAL Property Assignment: vxmloption
MRCPv1
Indicates you are installing the MRCPv1 Speech recognition or synthesis resource in addition to the Nortel Speech Server Configuration (or on a node where a Nortel Speech Server Configuration is already installed). When a Speech Server Configuration is not already installed on the node, use the following assignment: ADDLOCAL Property Assignment: Speech_Server, mrcpv1option When a Speech Server Configuration is already installed on the node, use the following assignment: ADDLOCAL Property Assignment: mrcpv1option The Speech Server properties must also be included on the command line. The MRCPVTYPE property must always be configured for the MRCPV1 option. For more information, refer to the Media Processing Server 3.0 Series Speech Server 6.0.1 Installation Guide and Release Notes.
PROPERTIES Assignments
msiexec command Property/Assignment pair. Properties are the parameters set on the msiexec command line during a Silent install. Properties are either required (R) or optional (O) parameters relative to the Nortel Configuration being installed. See "Silent Mode msiexec Property Requirements" (page 56). They include ADDLOCAL, MEDIAFILEHOME, MPSSYSTEM, INSTALLDIR, COMPTYPE, COMPNO, VENDOR, VXMLTTS, and VXMLOSR. PROPERTIES must be set uppercase letters.
Assignments are the values associated with a Property. Assignments are case-sensitive.
.
59
Field ADDLOCAL
Description/Value Defines the type of Nortel Configuration to install. See "Nortel Configurations and Optional Packages" (page 34). The ADDLOCAL property is required for all msiexec commands that contain /qn. The ADDLOCAL assignment must contain a Configuration Type for the appropriate installation actions to occur, unless a Configuration Type was installed on the node and you want to install an optional package on that node. Define the configuration type and optional packages to be installed in a comma-separated list. All packages required for the configuration specified with assignment for ADDLOCAL are installed automatically. You only need specify optional packages along with the configuration type. The ADDLOCAL assignment can be one of the following, plus the name of configuration-specific optional packages. See "Nortel Configurations and Optional Packages" (page 34). Media_Processing_Server MPS_Developer_Workstation MPS_Manager Speech_Server CCSS WVADS
MEDIAFILEHOME
Defines the location of MMF (Multimedia Files). Specify the full path location of media files enclosed with quotation marks ( ). This field is required when all the following conditions exist: The MEDIAFILEHOME environment variable has not already been defined on the node. The msiexec command contains /qn. The ADDLOCAL property assignment is one of the following: Media_Processing_Server MPS_Manager WVADS The assignment for this property may be ignored on the msiexec command line if it is detected on the node during the Nortel_SelfService_3.0.0 software installation.
MPSSYSTEM
Defines the type of MPS system as MPS 500 or MPS 1000. The MPSSYSTEM property is required when the ADDLOCAL property assignment contains Media_Processing_Server and the msiexec command contains /qn. Set to either 500 or 1000.
.
Field INSTALLDIR
Description/Value Defines the target directory where files are to be installed. The INSTALLDIR property is optional and can be used to override the default target installation directory: [Program Files]\Nortel\SelfService. The MPSHOME environment variable is set to the value of INSTALLDIR, if MPSHOME does not already exist. The INSTALLDIR property is ignored if MPSHOME is already defined on the system because INSTALLDIR is set to the existing MPSHOME.
COMPTYPE
Defines the Component Type installed on a node. The COMPTYPE property is required in the msiexec command containing COMPNO and /qn, when the ADDLOCAL property assignment contains Media_Processing_Server. The COMPTYPE property is required when the ADDLOCAL property assignment contains Media_Processing_Server or Speech_Server and the msiexec command contains /qn. The COMPTYPE property specifies the component types to create. Assign one of the following values to COMPTYPE: oscar, mps. To create a tmscomm component as well as an mps component, specify the property TMSCOMMNO on the command line. See TMSCOMMNO. If COMPTYPE is not defined, components are not created during the installation.
Component numbers are assigned with the COMPNO property. See COMPNO. COMPNO Defines the number of the component you are installing. The COMPNO property is required on msiexec commands that contain COMPTYPE and /qn. COMPNO is one number or a list of comma-separated numbers. The COMPNO property specifies that the component numbers to create for the components created with the COMPTYPE property. See COMPTYPE.
.
61
Field TMSCOMMNO
Description/Value Defines the TMSCOMM component numbers you are installing. The TMSCOMMNO property is optional on msiexec commands containing COMPTYPE=mps and /qn to specify the TMSCOMM component numbers along with the MPS components. TMSCOMMNO is one number or a list of comma-separated numbers. For example, the following indicates that components mps2, mps3, tmscomm3, and tmscomm4 are to be created: COMPTYPE=mps COMPNO=2,3 TMSCOMMNO=3,4 See COMPTYPE.
VENDOR
Defines the resource vendor. This property applies only to the Speech Server Configuration Type. The VENDOR property is required in msiexec commands containing /qn, when the ADDLOCAL property assignment contains Speech_Server. It is used to identify which vendor to configure for the oscar component that is being installed or updated. Assignments Include: nuance (Nuance 8.5) speechworks (OSR 3.0.x) realspeak (RealSpeak 4.0) streamer (Internet Audio Server 1.1.0) mrs (Media Relay Server) mrcpv1
The VENDOR property builds the component directory structure for a speech resource and installs resource-specific configuration files in that structure. This operation was previously performed by the vendor-specific Nortel Software Integration Packages. VXMLTTS Defines the TTS resource used by VoiceXML applications. (Applies only when VoiceXML is installed on the node.) The VXMLTTS property is required in msiexec commands containing /qn, when the ADDLOCAL property assignment contains vxmloption. Set VXMLTTS to one Text-to-Speech resource that you use with VoiceXML applications as follows: VXMLTTS="[extts-r|extts-v|extts-m|none]" Assignments: extts-r = RealSpeak extts-v = Rhetorical
.
Field
Description/Value extts-m = Loquendo none = no TTS resource
VXMLOSR
LVR resource used by VXML applications. (Applies only when VoiceXML is installed on the node.) The VXMLOSR property is required in msiexec commands containing /qn, when the ADDLOCAL property assignment contains vxmloption. Set VXMLOSR to one Recognition resource that you use with VoiceXML applications, as follows: VXMLOSR="[lvr-s|lvr-a|none]" Assignments: lvr-s = SpeechWorks lvr-a = Nuance none = no OSR resource.
MRCPVTYPE
Identifies the type of MRCPv1 resource you are installing. (Applies only when you choose the mrcpv1option.) The MRCPVTYPE property is required in msiexec commands containing /qn, when the ADDLOCAL property assignment contains mrcpv1option. Set MRCPV1TYPE to either speech recognition or synthesis, as follows: MRCPVTYPE="[lvr|extts]" Assignments: lvr = speech recognition extts = speech synthesis (text-to-speech)
Nortel_SelfService_3.0.0 Installation Examples

The following examples provide details about how to execute Nortel_SelfService_3.0.0 software installation commands.
ATTENTION
Enter each command as a single line of text. These examples show the installation of software version Nortel_SelfService_3.0.0.2.1.
For information about: The difference between Interactive mode and Silent mode, see "Installation Modes" (page 31). Installing software on a Media Processing Server, see "Install Nortel_SelfService_3.0.0 Media Processing Server in the Interactive Mode" (page 66).
.
63
Installing the MPS graphical tools (MPS Developer and MPS Manager), see "Install Nortel_SelfService_3.0.0 MPS Graphical Tools in the Interactive Mode" (page 77). Installing software on a Speech Server node, refer to the Media Processing Server 3.0 Series Speech Server 6.0.1 Installation Guide and Release Notes. Installing software for a WVADS workstation, refer to the WCSS Application Development Tool Guide. Installing software for a CCSS conguration, refer to the Media Processing Server SIP 6.3 Features Manual.
Example 1: Interactive Mode - Command
Install a Nortel Conguration. Logging is directed to the le %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt. Command:

msiexec /i Nortel_SelfService_3.0.0.2.1.msi /l*v %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt
After the command is issued, you are prompted to choose a Conguration Type. From this point, the course of the installation depends on the other congurations or options you select. If you choose to install the Media Processing Server, see "Install Nortel_SelfService_3.0.0 Media Processing Server in the Interactive Mode" (page 66). If you choose to install the MPS Graphical tools (MPS Developer Workstation or MPS Manager), see "Install Nortel_SelfService_3.0.0 MPS Graphical Tools in the Interactive Mode" (page 77). If you choose a Speech Server conguration and are installing a Speech Server, refer to the Media Processing Server 3.0 Series Speech Server 6.0.1 Installation Guide and Release Notes. If you choose to install WVADS, refer to the WCSS Application Development Tool Guide. If you choose to install CCSS, refer to the Media Processing Server SIP 6.3 Features Manual.
Example 2: Interactive Mode - Batch File
Install a Nortel Conguration using a batch le. Logging is directed to the le %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt. Double-click the InteractiveInstall.bat le. This operation issues the command msiexec /i Nortel_SelfService_3.0.0.2.1.msi /l*v %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt.
.
After the command is issued, you are prompted to choose a Conguration Type. From this point, the course of the installation depends on the other congurations or options you select. If you choose to install the Media Processing Server, see "Install Nortel_SelfService_3.0.0 Media Processing Server in the Interactive Mode" (page 66). If you choose to install the MPS Graphical tools (MPS Developer Workstation or MPS Manager), see "Install Nortel_SelfService_3.0.0 MPS Graphical Tools in the Interactive Mode" (page 77). If you choose a Speech Server conguration and are installing a Speech Server, refer to the Media Processing Server 3.0 Series Speech Server 6.0.1 Installation Guide and Release Notes. If you choose to install WVADS, refer to the WCSS Application Development Tool Guide. If you choose to install CCSS, refer to the Media Processing Server SIP 6.3 Features Manual.
Example 3: Quiet Mode
Install a Speech_Server conguration with the optional product HTMLS (HTML Secure Sockets) and create oscar component number 80 congured for nuance. Logging is directed to the le %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt. You can use this command on a clean system (where no Nortel Conguration exists) or on a system that already has the Media_Processing_Server Conguration installed. Command:
msiexec /i Nortel_SelfService_3.0.0.2.1.msi ADDLOCAL=Speec h_Server,nu80roption,htmlsoption COMPTYPE=oscar COMPNO=80 VENDOR=nuance /l*v %SystemDrive%\Nortel_SelfService_3.0 .0.2.1log.txt /qn
For more information, refer to the Media Processing Server 3.0 Series Speech Server 6.0.1 Installation Guide and Release Notes.
Install a Speech_Server conguration with the optional product MRCPv1 and create oscar component number 80 congured for the MRCPV1 lvr resource. Logging is directed to the le %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt. You can use this command on a clean system (where no Nortel Conguration exists) or on a system that already has the Media_Processing_Server Conguration installed.
.
65
Command:
msiexec /i Nortel_SelfService_3.0.0.2.1.msi ADDLOCAL= Speech_Server,mrcpv1roption COMPTYPE=oscar COMPNO=80 VENDOR=mrcpv1 MRCPV1TYPE=lvr /l*v %SystemDrive%\Nortel_Sel fService_3.0.0.2.1log.txt /qn
For more information, refer to the Media Processing Server 3.0 Series Speech Server 6.0.1 Installation Guide and Release Notes.
Install a Media_Processing_Server conguration (mps4, mps5) with TMSCOMM components (tmscomm4, tmscomm5) using all the required parameters and the optional TMSCOMMNO property. Logging is directed to the le %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt. You can use this command on a clean system (where no Nortel Conguration exists) or on a system that already has the Speech_Server Conguration installed. Command:
msiexec /i Nortel_SelfService_3.0.0.2.1.msi COMPTYPE=mps COMPNO=4,5 TMSCOMMNO=4,5 MEDIAHOME="m:\mmf" MPSSYSTEM="500 " /l*v %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt /qn ADDLOCAL=Media_Processing_Server
For more information, see "Install Nortel_SelfService_3.0.0 Media Processing Server in the Interactive Mode" (page 66).
The silent Common Channel Signaling Server (CCSS) 2000 (SIP Standalone) installation installs the CCSS package and the packages that are required. Logging is directed to the le %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt. Command:
msiexec /i Nortel_SelfService_3.0.0.3.6.msi ADDLOCAL=CCSS COMPTYPE=ccss COMPNO=1 /l*v %SystemDrive%\Nortel_SelfSe rvice_3.0.0.2.1log.txt /qn
The Media Processing Server conguration has the option to install only CCSS so that the CCSS is co-resident with the MPS. The MPS installs several packages by default, including those that are required by CCSS. Logging is directed to the le %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt. Command:
.
msiexec /i Nortel_SelfService_3.0.0.3.6.msi ADDLOCAL=Medi a_Processing_Server,ccssoption COMPTYPE=mps COMPNO=44,55 TMSCOMMNO=44,55 MEDIAFILEHOME="m:\mmf" MPSSYSTEM="500" /l*v %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt /qn
After the system is installed, use the command mkcmp to create the CCSS component:
mkcmp t=ccss n=44
ccss is the component type and 44 is the component number.

Add an optional package to a node on which a Nortel Conguration is already installed. This command installs the HTMLS product on a node where a Nortel Conguration is already installed. Logging is directed to the le %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt. Command:
msiexec /i Nortel_SelfService_3.0.0.2.1.msi ADDLOCAL=html soption /l*v %SystemDrive%\Nortel_SelfService_3.0.0.2.1l og.txt
Install Nortel_SelfService_3.0.0 Media Processing Server in the Interactive Mode

The Media Processing Server is installed by Nortel_SelfService_3.0.0 in the interactive mode. The software resides on the Nortel_SelfService CD-ROM, which contains the Nortel_SelfService_3.0.0_[#].[#].msi le and an InteractiveInstall.bat le. Use the following instructions to install a Media Processing Server conguration on a Windows node in the Interactive mode. Step 1 Action Double-click the InteractiveInstall.bat le to issue the following command:
msiexec /i Nortel_SelfService_3.0.0_[#].[#].msi /l*v %SystemDrive%\Nortel_SelfService_3.0.0_[#].[#]log.txt
For example:
The Windows Installer window appears and a message about preparing to install the software is displayed.
.
67
3 4
At the License Agreement window, select I accept the terms in the license agreement. Click Next. The Conguration window appears and the list of congurations you can install is displayed. Select Media Processing Server.
Note: Installing the Media Processing Server also creates MKS Toolkit service. 5 The selected conguration and any optional packages are installed to the MPSHOME directory. The MPSHOME environment variable is used if it is detected. If the MPSHOME environment variable is not detected, you are prompted to conrm the default location (%program files%\Nortel\SelfService) or specify a new location. Refer to "Nortel Congurations and Optional Packages" (page 34) for information about the optional packages that are associated with a particular conguration. You must choose a custom installation to select optional packages. A message may appear that indicates that you must restart the node if certain environment variable are being dened or if les that need to be updated were in use. If you receive this message, restart the node now. 6 If the mediafilehome environment variable does not exist, you are prompted to specify a directory to contain media les. The installation determines a default directory, such as M:\mmf if the M drive is detected, or C:\mmf. You can accept this default location or you can specify a new location for mediafilehome.
.
When you are prompted to specify the MPS system type, you must choose either mps500 or mps1000. For example:
At the Conguration Types window, select Typical. Click Next.
.
69
You are prompted to specify MPS component numbers. If MPS components are detected on the system, the component numbers are populated in the dialog box. Update the text box to contain the component numbers in a comma separated list. Click Ok to continue.
10
A prompt to specify optional tmscomm component numbers appears. If tmscomm components are detected on the system, the component numbers are populated in the dialog box. Update the text box to contain the component numbers in a comma separated list. Click Ok to continue. If you do not want to generate the optional tmscomm component, click Cancel to cancel the tmscomm component generation.
.
11
At the Ready to Install window, click Install.
12
If Nortel_SelfService_3.0.0 software detects that Apache and Java (j2re-1.4.2 or j2re-1.5.0) are installed on the node, the installation process proceeds without reinstalling them. If Nortel_SelfService_3.0.0 software detects that Apache and Java are not installed on the node: a. Java (j2re-1.5.0) is installed silently (no prompts). b. The Apache Web Server Install window displays to install Apache interactively. Conrm whether Nortel_SelfService_3.0.0 software installs Apache now. If you accept, you are prompted to enter information.
13
If you choose to install Apache:
.
71
a. The Apache Web Server Install window displays. Select from one of the following options. Install Apache: Begins the Apache installation. Continue without installing Apache: Continues with the Nortel_SelfService_3.0.0 software installation without installing Apache. If you select this option, you must install Apache at another time. Cancel: Cancels the Nortel_SelfService_3.0.0 software installation.
b. If you selected to install Apache, the Apache HTTP Server 2.0 Installation Wizard window displays. Click Next.
c. At the Apache License Agreement window, select I accept the terms in the license agreement. Click Next.
.
d. At the Read this First window, a description of the Apache product displays. After you read this description, click Next. e. The Server Information window displays. You must enter format-specic information.
Network Domain: Enter the domain name in the format [domain_name].com. Replace [domain_name] with the name of the domain. If there is no domain name enter the server name (hostname of the node) in place of the domain name in the format [server_name].com. Replace [server_name] with the name of the domain.
.
73
Server Name: Enter the server name in the format www.[server_name].com. Replace [server_name] with the name of the domain.
Administrator Email Address: Enter the administrator e-mail address in the format www.[admin_addr@abc].com. Replace [admin_addr@abc] with the e-mail address of the network administrator.
f.
Click Next.
At the Setup Type window, select Typical and click Next.
g. At the Destination Folder window, select the default and click Next
.
h. At the Ready to Install window, click Install.
i.
A progress bar displays during the installation process.
.
75
j.
At the Installation Complete window, click Finish.
k. At the Apache Web Server Custom window, add the IP addresses or subnets of remote nodes that are allowed to access the web server on this node. Enter one IP address or subnet and click OK. Repeat this for each IP address or subnet that you want to add at this time.
.
l.
After all IP addresses or subnets are entered, click Cancel.
For more information about Apache, see "Apache Web Server" (page 20). 14 A progress bar displays the progress of the installation. When the installation is complete, click Finish.
15
A message indicates that you must restart the node. Restart the node now.
.
77
End
Install Nortel_SelfService_3.0.0 MPS Graphical Tools in the Interactive Mode

The graphical tools are installed with the Nortel congurations MPS Manager and MPS Developer. The software resides on the Nortel_SelfService CD-ROM, which contains the Nortel_SelfService_3.0.0_[#].[#].msi le and an InteractiveInstall.bat le. The MPS Manager conguration installs both MPS Manager and MPS Reporter. The MPS Developer conguration installs both MPS Developer and MPS Studio. Note: The MPS Graphical Tools are supported for Windows 2003 and Windows XP. Use the following instructions to install an MPS Manager or MPS Developer conguration on a Windows node in the Interactive mode. Step 1 Action Double-click the InteractiveInstall.bat le to issue the following command:
msiexec /i Nortel_SelfService_3.0.0_[#].[#].msi /l*v %SystemDrive%\Nortel_SelfService_3.0.0_[#].[#]log.txt
For example:
The Windows Installer window appears and a message about preparing to install the software is displayed.
.
3 4
At the License Agreement window, select I accept the terms in the license agreement. Click Next. The Conguration window appears and the list of congurations you can install is displayed. Select either MPS Manager or MPS Developer Workstation. Install one conguration at a time. To install both congurations, repeat the procedure. When you select MPS Developer Workstation. You can also select the Protocol Toolkit and the CTI toolkit. Choose the options that you want to install and click Next. For example, to install a MPS Developer Workstation:
Note: If you install the MPS Developer Workstation, the MKS Toolkit service is created. 5 The conguration selected, and optional packages if any, are installed to the MPSHOME directory. If the MPSHOME environment variable is detected, it is used. If the MPSHOME environment variable is not detected, you are prompted to conrm the default location (%program files%\Nortel\SelfService) or specify a new location. Refer to "Nortel Congurations and Optional Packages" (page 34) for information about the optional packages that are associated with a particular conguration. You must choose a custom installation to select optional packages. A message may appear that indicates that you must restart the node if certain environment variable are being dened or if les that need to be updated were in use. If you receive this message, restart the node now. 6 At the Ready to Install window, click Install.
.
79
If Nortel_SelfService_3.0.0 software detects that Apache and Java (j2re-1.4.2 or j2re-1.5.0) are installed on the node, the installation process proceeds without reinstalling them.
ATTENTION
Apache is not required for MPS Developer.
If Nortel_SelfService_3.0.0 software detects that Apache and Java are not installed on the node: Java (j2re-1.5.0) is installed silently (no prompts). The Apache Web Server Install window displays to install Apache interactively. Conrm whether Nortel_SelfService_3.0.0 software installs Apache now. If you accept, you are prompted to enter information.
.
For information about installing Apache, see Apache Installation. 8 A progress bar displays the progress of the installation. When the installation is complete, click Finish.
A message indicates that you must restart the node. Restart the node now.
End
Step 6: Install Nortel Patchbundle Software

Patches and patchbundles contain software to upgrade the existing software installed on the Speech Server node.
CAUTION
Stop all Nortel applications and services before installing a patchbundle or prerelease patch.
Patches represent individual, specic prerelease software xes and are distributed by Nortel support personnel. Do not install a prerelease

.
81
patch unless directed by Nortel support personnel. If you are installing a pre-release patch, use the specic instructions associated with the patch. A pre-release patch is a patch that is released subsequently to the last released patch bundle. These pre-release patches are considered patchbundle additions to the existing patchbundle and they will be included in the next released patchbundle. For example, after Patchbundle 2 is released, the next patch, Patch 2.1, is released and available for installation. Patch 2.1 is considered a pre-release patch, which will become a part of PatchBundle 3 when that is released. Patchbundles are distributed periodically and contain all the individual patches that are required to update software with the latest revisions. Patchbundles are cumulative in that each patchbundle contains all patches contained in previous patchbundles. Note: A patchbundle can be distributed either as an individual installable software package or as a software upgrade. If you receive a patchbundle distributed as an installable software package, the executable le installs the patch software over the Nortel_SelfService software currently installed on the node.
CAUTION
If you receive a Nortel_SelfService_3.0.0 software upgrade, you must uninstall the existing Nortel_SelfService_3.0.0 software and then install the Nortel_SelfService_3.0.0 software upgrade.
For more information, refer to the following: "Postinstallation Modications" (page 85). "Nortel_SelfService_3.0.0" (page 30).
ATTENTION
It is important to maintain a system so that it is installed with highest patch level available. Be sure each node is updated with the most current patch software.
ATTENTION
All nodes that communicate with one another must be installed with the same patchbundle level. Nortel supports only synchronized patchbundle levels on nodes in a communicating cluster. For example, in a cluster of six nodes that include two MPS Application Processors and four Speech Servers, with Patchbundle 3 installed on the MPS nodes, Patchbundle 3 must also be installed on the four Speech Server nodes. In this way, all six nodes in the communicating cluster are at patchbundle level 3.
.
Step 7: Reboot
When you are nished with the installation procedures, restart the computer before starting Nortel applications. Note: Nortel applications require a license to run. Verify that licenses are installed and available after the installation process is complete.
ATTENTION
If, at the Autoload X Server prompt in the XVision installation (see "Step 4a: Install XVision7" (page 52)), you chose not to autoload the Xvisionserver, verify that the XVision Server is running before using a Nortel application.
To start XVision Server: 1. Follow the menu path: Start > Programs > Vision. 2. Click Xvision Server.
Conrm that Packages have been Installed

Use the perirev command to verify that packages have been installed. Note: You may be required to provide information obtained from perirev when calling technical support. To verify that the packages have been installed: Step 1 2 3 4 Action Open a DOS prompt (usually found by opening the Windows Start menu, choosing Programs, and choosing Command Prompt). At the prompt, enter perirev and press the Enter key. The Nortel_SelfService products are displayed. Press Enter to exit the display. End
Download and Install Nortel Service Packs and Patchbundles

Nortel distributes service packs or patch bundles to use for upgrading packages. The latest service pack or patch bundle is available for download on the Nortel web site.
.
Download and Install Nortel Service Packs and Patchbundles 83
ATTENTION
All nodes that communicate with one another must be installed with the same Patchbundle level. Nortel supports only synchronized Patchbundle levels on nodes in a communicating cluster. For example, in a cluster of six nodes that include two MPS application processors and four Speech Servers, and Patchbundle 9 is installed on the MPS nodes, Patchbundle 9 must also be installed on the four Speech Server nodes. In this way, all six nodes in the communicating cluster are at the Patchbundle level 9.
To download the latest service packs and patch bundles: Step 1 Action Register at the Nortel registration site: a. Go to the site http://www.nortel.com/register. b. If you are not already registered, register by following the web site instructions. c. Modify your personal prole by adding your Nortel contact. d. Modify your access prole by choosing the MPS option in the Software and Keycodes area of the registration site. e. Make a note of any user name or password the site assigns to you. 2 3 4 5 Go to the Nortel web site http://www.nortel.com. Hover over the Customer Support link on the left side of the web page and choose Software Distribution from the menu. Choose Media Processing Server Series from the Select a Product menu. If a window appears asking you to enter a username and password, enter the username and password obtained in step 1 of this task. Click OK. Follow the web page instructions for downloading the latest patches and patchbundles. End
Refer to the READ1st.txt le that is supplied with the patchbundle for instructions on installing the patchbundle.
.
.
85
Chapter 3 Postinstallation Procedures

This chapter covers: 1. 2. 3. 4. 5. Postinstallation Modifications Edit the bootptab File Working with the License Server System Time Synchronization Remove Nortel_SelfService_3.0.0
Postinstallation Modications
Use the Add or Remove Programs Control Panel window or the msiexec command to add or remove congurations or packages on a node where Nortel_SelfService_3.0.0 software is already installed. The Add or Remove Programs Control Panel window user interface presents dialog boxes during this process. The msiexec command that contains /qn does not present dialog boxes.
CAUTION
Nortel_SelfService_3.0.0 software contains the base MPS 3.0 software, the most recent patchbundle and a product update. When a Nortel_SelfService_3.0.0 software package is rereleased with a later patchbundle or product update version, you must uninstall the existing version of Nortel_SelfService_3.0.0 software before installing the most current version of Nortel_SelfService_3.0.0 software.
Note: When Nortel_SelfService_3.0.0 software is uninstalled, the MPS 3.0.0 software is uninstalled but les and environment variables remain. (They are not removed as a result of the uninstall process.) During the next MPS 3.0.0 software installation, the previously congured value for MPSHOME and installed conguration les are reused. You are prompted to conrm some existing congurable values, such as
.
86 Chapter 3 Postinstallation Procedures
component number. You can accept these values, unless you explicitly want to change them.
If you Installed XVision

XVision is required by MPS Developer. The following procedure for setting up TCP/IP transport can be performed after installing the Nortel packages. For additional information, see "Nortel_SelfService Packages" (page 41).
Set up TCP/IP Transport

For proper operation of MPS software, set the UNIX TCP/IP Transports parameter to Always Enabled. To set up TCP/IP transport, do the following: Step 1 2 3 Action Go to Start > Settings > Control Panel > Vision Communications. Click the Transports tab in the Visions Communications window. Select TCP-Unix and then click Properties. In the Transports Properties window: a. Click the Communications tab. b. Ensure the Protocol eld contains TCP/IP, and the description eld is labeled TCP-Unix. If not, set these elds to those values. c. Click Enable this transport. d. Click Apply, and then click OK. 4 On the Transports tab of the Visions Communications window, click Apply, and then click OK. End
If you Installed Exceed

If you want to use Exceed as your default XServer (instead of XVision), congure NutCRAKER as follows: Step 1 2 3 4 Action Go to Settings > Control Panel > MKS Toolkit. Click the NutC 4 Options tab. Select X Window System Settings from the Category list. Select Hummingbird Exceed on the X Server Settings panel.
.
Edit the bootptab File
87
Click Ok. End
Edit the bootptab File

The bootptab le species the name and location of the boot image le, the type of network interface, and the IP address and MAC address of the MPS. The le contains one line for each MPS unit dened on the Windows node. The bootptab le installs to the \Windows\system32\drivers\etc directory. After installation, manually edit the le to prepare it for your system.
Sample bootptab le
The following example shows a sample bootptab le for a system with one MPS (shown as tms1). The bootptab le contains an entry for a DCC bootp entry (shown as dcc3k-tms1). Note: In the following examples, the values for ha, ip, sm, and gw are sample values only. The values for these options may be different for your system. The following is important information regarding the following example: All entries for an MPS must be on one line without any spaces. In this example, the entry for tms1 is split into two lines solely for readability. If there is a second MPS associated with this node, there can be a second entry in the le such as tms2.
tms1:bf=tms_860.smod:hd=%MPSHOME%\PERItms\images:ht=et hernet: ha=008001400001:ip=10.7.x.y: sm=255.255.0.0: gw=47.185.24.1 dcc3k-tms1:hd=%MPSHOME% \PERItms\images:bf=dc c3000_t1.smod:ht=ethernet:ha=008001D0000b:ip= 10.7.x.y:sm=255.255.0.0:gw=47.185.24.1
The following table describes the contents of the sample bootptab le:
Entry bf=tms_860.smod hd=%MPSHOME%\PERItms\images ht=ethernet Description Boot file to download. Directory where files are downloaded from. Hardware type (ethernet).
.
Entry ha=008001400001 ip=10.7.x.y sm=255.255.0.0
Description Hardware address. The MAC address of the TMS card, tms1. IP address to assign to the TMS, tms1. Optional subnet mask. A subnet mask must be defined if the TMS subnet class is different from the local host network class. If this subnet mask is not defined, the TMS subnet mask defaults to the network class of the local host. Gateway that defines the access point for all nodes that are not on the local TMS network.
gw=47.185.24.1
The following table describes the contents of the sample DCC bootp entry:
Entry bf=dcc3000_t1.smod hd=%MPSHOME%\PERItms\images ht=ethernet ha=008001D0000b ip=10.7.x.y sm=255.255.0.0 gw=47.185.24.1 Description Boot file to download. Directory where files are downloaded from. Hardware type (ethernet). Hardware address. The MAC address of the DCC card dcc3k-tms1. IP address to assign to the DCC, dcc3k-tms1. Optional subnet mask. Gateway that defines the access point for all nodes that are not on the local TMS network.
Editing the bootptab File

You can view and edit the bootptab le using WordPad. Notepad or another text editor can be used to open the le but long lines may be difcult to read. After this le is installed you must perform the following edits: Update the le to include the actual ELA card address. The address can be determined by examining the card. Ensure that the IP address matches the entry found in the Hosts le. If more than one MPS is associated with the node, edit each one. See "If you Installed XVision" (page 86).
.
If you Installed MPS Studio 89
A typical IP address entry in the Hosts le looks like the following example. The value for localhost is an example only. This value can be different for your system.
127.0.0.1 localhost 192.168.101.2 cps1 <--(bootptab entry should match this) 192.168.101.1 is-to-cps # Nortel
If you Installed MPS Studio

Before you use MPS Studio: Copy the sample les (sample.mmi, sample.mmd, and testtone.def1) to the disk partition specically intended for media les. Back up sample les so that if you accidentally lose or corrupt the sample les, you can restore them from a backup. For detailed instructions, see "Backing Up and Restore Sample Files" (page 89).
Backing Up and Restore Sample Files

The MPS Studio installation includes installation of three sample vocabulary les (sample.mmi, sample.mmd, and testone.def1) to the directory %PERISTUDIOHOME%. Back up these three les before working with them. (Note: Back up these les only once, when MPS Studio is rst installed.) If the original sample les are overwritten, you can restore the sample les from backup. To back up the sample les: Step 1 Action At a DOS command, enter the following command to set the present working directory to the one used to store the MPS Studio les:
cd %PERISTUDIOHOME%
Create a subdirectory called backups:

mkdir backups
Copy the les to the new subdirectory:

copy sample.* backups copy testtone.def1 backups
Make the les read-only:

cd backups attrib +r sample.* attrib +r testtone.def1
End
.
To restore sample les from backup: Step 1 2 3 Action Close the sample le if it is loaded. Exit from MPS Studio. Change to the MPS Studio home directory:
cd %PERISTUDIOHOME%
Copy the les to this directory:

copy backups/sample.*
5 6
Restart MPS Studio. Open the sample le again. End
Along with the MPS Studio program les, three sample vocabulary les are installed in the %PERISTUDIOHOME directory. These three les (sample.mmi, sample.mmd, and testone.def1) should be backed up.
If you Installed MPS RDB

Before you use MPS RDB, verify the installation of MPS RDB libraries. Step 1 2 Action Check the %MPSHOME%\bin directory. For a list of all the specic libraries, see the MPS RDB User Guide. If any libraries are missing, reinstall the rdb package. For information about custom install instructions see "Windows Software Installation Overview" (page 51). End
Working with the License Server

The Nortel License Server controls access to Nortel software.
.
91
Understanding the License Server

Nortel licensing uses the client/server approach. The license server has a list of available licenses. A licensed software product requests a license when it starts, and will not start without acquiring a license. The server grants a license to a client if the requested product and release number and the identifying information supplied by the client matches the information associated with the product or resource license. A granted license remains in use until the client releases the license or until the licenses refresh interval has expired (each time the server receives a refresh message from a client holding a license, the interval is restarted). To display a list of current licenses, enter tcad licenseinfo at a VSH prompt. For additional information, see "Understanding License Resources" (page 96). This package may need to be modied if a licensed package is added or deleted at a later date or the location or conguration of the license server is changed.
File Locations
Nortel license server can be installed either on individual nodes where licensed packages reside, or in a centralized location in a networked system. By default, the licensed packages determine the location of the license server by ascertaining the setting of the LSHOST environment variable or by broadcasting a request to any available server. The LSHOST variable is set to the name of the host where the license server is running, and is normally set as part of a licensed package installation. If the user sets an alternate location for plicd, LSHOST can be updated to reect that location. The license server daemon is located by default in %MPSHOME%\bin. The license le itself can exist anywhere on the system. By default, plservrc resides in the directory which plicd considers to be its current directory (unless overridden by command line options). This directory is the directory that was current when plicd was started, and is normally set to %MPSHOME%\PERIplic\etc. If you do not know the location of plservrc, check in %MPSHOME%\PERIplic rst or use the Windows Find utility. In addition, a log le is generated to record actions performed or attempted as a result of access to components of the plic package. This le can be used for diagnostic or other purposes, and is located by default in %MPSHOME%\PERIplic\etc. View the le using any text editor. Finally, to determine the Ethernet address of a client so a license can be issued for use on that client, Nortel provides the plicnum utility. This le is located in %MPSHOME%\bin. For additional information, see "The plicmon Utility" (page 95).
.
Obtain the Keycode

To activate and work with some Nortel packages, you need to know your keycode. You must obtain your keycode rst, then use it to edit the license le. The following procedure outlines how to obtain your keycode. For information about editing the license le, see "Edit the License File" (page 93).
ATTENTION
For information about obtaining licence for a PVI (Platform Vendor Independent) product, refer to the document Nortel Media Processing Server Series Platform Vendor Independent Components Reference Manual.
To obtain your keycode: Step 1 Action Register at the Nortel registration site: a. Go to the site http://www.nortel.com/register. b. If you are not already registered, register by following the web site instructions. c. Modify your personal prole by adding your Nortel contact. d. Modify your access prole by choosing the MPS option in the Software and Keycodes area of the registration site. 2 Gather the following information: Your sales order number. The MPS serial number. You can nd the serial number on the back of the unit. If the back of the unit is not easily accessible, open a command prompt, enter dlt at the prompt, and enter the devlist command to obtain the serial number. The ethernet address of the MPS node. To learn the ethernet address, enter "%MPSHOME%"\bin\plicnum (including the quotation marks) at a DOS command and press Enter.
The ethernet address of the MPS node. To learn the ethernet address, enter "%MPSHOME%"\bin\plicnum (including the quotation marks) at a DOS command and press Enter. a. Open a web browser and go to the Nortel web site http://www.nortel.com. b. Select the Customer Support link on the left side of the web page and choose Keycode Retrieval System from the menu.
.
93
c. On the Keycode Retrieval System page, click the link for the Media Processing Server. d. Follow the instructions on the web site. 4 If you do not have an internet connection, contact your Nortel representative for a copy of the keycode. End
Edit the License File

plservrc needs to be updated to reect license keycodes. To obtain your keycode, see "Obtain the Keycode" (page 92).
CAUTION
Before editing the license le, backup a copy of plservrc to your home directory or backup source. If the le is deleted or corrupted, you can restore it from backup. For information about backing up les, refer to the MPS System Operator Guide.
To edit the plservrc le: Step 1 2 3 4 Action If you have not already, create a backup copy of plservrc to your home directory or other backup source. Open plservrc in a text editor such as Notepad or WordPad. Copy the license keycode, exactly as provided by Nortel, into the le. Save the le. End
Note: If plservrc already exists, either from another Nortel software product or from an upgrade, do not overwrite the le. Instead, combine the contents into one le and put the license server in a global location on the system. The license server reads plservrc when it starts. After reading it, it closes the le and makes no further use of it. If information in the license le changes, the server must be restarted to use the modied le. For more information, see "Start or Stop the License Server" (page 94).
.
Nortel packages are licensed to run on a specied node, and the node that runs Nortel packages must be xed. Resources used for processing transactions are licensed on a per-MPS basis. To run Nortel packages or resources on more than one unit, additional licenses may be purchased and added to the plservrc le.
Start or Stop the License Server

The license server normally starts automatically on system startup as the Nortel License Service. This process assigns the license and log les to their default locations (see "File Locations" (page 91)). However, if you need to stop or restart the license server, use the following procedures.
ATTENTION
To access Nortel software, the license server must be running.
To start or stop the license server with Windows Services: Step 1 2 3 4 Action Follow the menu path Start > Settings > Control Panel. Double-click the Services icon. In the Services window, highlight the Nortel License Service. Click the Stop button to stop the server. Or click the Start button to start the server. End
CAUTION
The following information is intended for Nortel personnel and certied distributors only. Adverse consequences my result from unauthorized use.
To start or stop the license server with the plicd command: Step 1 Action Use the following options when using the plicd command:
plicd Command and Option plicd -d [mask] plicd -f [filename] Explanation Set debug mask. Set license file path/name.
.
95
plicd Command and Option plicd -h plicd -l [filename] plicd -p [port] plicd -p [port]
Explanation Show usage. Set log file path/name. Set port number to listen for client connections (default = 3998). Set port number to listen for client connections (default = 3998).
Install or remove the service using plicd -install or plicd -remove. End
The plicmon Utility

Use the following plicmon commands to query the contents and validity of license les:
plicmon Command and Option plicmon -b Explanation Queries network and outputs to screen host names where license servers are running. Outputs license keycodes running on the specified host. Decodes and displays those license keycodes found in the license server file plservrc. Port number on which to connect to the license server. License server response timeout, in seconds (default: 10). Decodes and displays those license keycodes found in the (alternate) file if defined by plicd -f [filename] command. Set debug mask. Set log file path/name. Run as a console application in debug mode.
plicmon [hostname] plicmon -f
plicmon -p[port#] plicmon -t[sec] plicmon -f [filename]
plicmon -d [mask] plicmon -l [filename] plicmon -x
.
Understanding License Resources

TMS resource loading license checks are performed by the TMS Conguration & Alarm Daemon (TCAD) process. TCAD obtains the TMS resources licenses from plicd and structures the TMS based on its conguration le (%MPSHOME/common/etc/tms/tms.cfg) and the licenses granted. Licensing is based on the quantity of each resource to be loaded for each TMS. If there is no license le or if the le does not contain the proper license keycodes, TCAD does not load any resources for the TMS. If there are not enough licenses compared to the congured quantity of a resource, TCAD only partially loads, up to the available number of licenses, that resource for the TMS. Only when the licenses granted match or exceed the requests in the TMS conguration le does TCAD perform full resource loading. If the license server is down and a licensed resource is required by the TMS makeup, the system as a whole can be brought up in demo mode. In this mode, the system is congured through the tms.cfg and $MPSHOME/MPSN/etc/vos.cfg les as having only one span with two lines. After these conguration changes are complete, the license server must be shut down manually and SRP restarted. The system comes up with a minimum of resources, in this case two lines with two Dual Tone MultiFrequency (DTMF) generators and two players loaded. Note: For information about conguration les, see the Nortel Media Processing Server Series System Reference Manual. The license refresh interval is set by default to 360 seconds (six minutes) during license keycode generation. If a license is required and plicd is not responding, TCAD tries to reconnect to the server every ve minutes for up to ve hours. After the time limit is reached with no intervening positive response received, the system is shut down. During this or any other type of shutdown, TCAD releases all the licenses applied. When TCAD detects that the license server is not responding, it sends an alarm, including the reason, to the alarm daemons. If there is no license le for the TMS or if the license value granted is less than requested value it also sends an alarm. If TCAD or the system crashes, the licenses are automatically released after the refresh interval expires.
System Time Synchronization

When time consistency between nodes in a network is important, you need to synchronize the system clocks on those nodes. For example, a problem exists when the time indicated on reports generated from the MPS application server node and the Speech Server node do not correspond. Synchronize the time between the nodes to avoid this timing problem.
.
System Time Synchronization
97
The documentation in this section applies to synchronizing the time between a Windows node and another node (Windows or Solaris) by issuing commands from the Windows node. A typical security hardening practice is to disable all unused services. If you are using a Solaris node to supply the time to other systems, ensure that the daytime service is uncommented in the /etc/inetd.conf le for Solaris 8, or the inetadm command displays enabled for both daytime dgram and stream for Solaris 10. Use the inetadm command to enable daytime, if it is ofine. By default, the daytime service is enabled. For information about synchronizing the time between Solaris nodes, refer to Installing MPS Software on the Solaris Platform. Note: You need administrator permission to execute the commands or schedule the job.
Display System Time

Display the current times on the nodes in question to determine if synchronization is necessary. To display the current time on a Windows node, issue the following command from the Windows node.
time /t
To display the current time on another Windows node, issue the following command from the Windows node.
net time \\[servername]
Replace [servername] with the name of the Windows node that you want the time from. To display the current time on a Solaris node, open a Telnet session from a Windows node to a Solaris node and issue the following command.
date
Synchronize Time
Use the synchtime.bat and synchtime_sched.bat les on each Windows node to synchronize the time with another Windows or Solaris node. System time is synchronized with a timeserver through an AT job. synchtime.bat performs the function of updating (synchronizing) the time. synchtime_sched.bat sets the schedule for when the time updates occur. Note: A typical security hardening practice is to disable all unused services. If a Solaris node is used to supply the time to other
.
systems, ensure that the daytime service is uncommented in the /etc/inetd.conf le. By default, the daytime service is enabled. Edit the %mpshome%\bin\synchtime.bat le to indicate the name of the Windows or Solaris node that you want to synchronize the time with. Replace the value of the timeserver parameter with the name of the Windows or Solaris node. For example, the contents of a synchtime.bat le that uses the MPS node named mps1a as the time server follows.
%COMSPEC% /x /Cstart /MIN synchtime.pl mps1a
synchtime.bat uses the net time command to synchronize the time on the node where you issued the command with the time on the other node. Schedule synchtime.bat to execute recurrently (every 12 hours, for example): 1. Follow the menu path Control Panel > Services > Schedule and set the Scheduler Service to Active to schedule and run the AT job. 2. Edit %mpshome%\bin\synchtime_sched.bat to congure the update schedule (if necessary) and execute it to schedule synchtime.bat.
Remove Nortel_SelfService_3.0.0
Nortel Congurations and packages can be removed from a node using the msiexec command in either the Interactive or Silent mode. See "Installation Modes" (page 31).
ATTENTION
The Nortel_SelfService_3.0.0_[#].[#].msi le must be accessible when referencing it in the msisexec command line. Further, the version of the Nortel_SelfService_3.0.0_[#].[#].msi le must be the same as the Nortel_SelfService_3.0.0 software version being removed.
If the Nortel_SelfService_3.0.0_[#].[#].msi le is not accessible, you must issue the msiexec command with the Product Code as a parameter. For more information, see: "Uninstall Scenario" (page 99). "Uninstall Examples" (page 100)
.
99
Nortel_SelfService_3.0.0 Product Code

A unique Product Code is associated with each released version of the Nortel_SelfService_3.0.0 software. If the Nortel_SelfService_3.0.0_[#].[#].msi le is not accessible when issuing the msiexec command, you must add the Product Code as a parameter on the command line. Ensure that you use the correct Product Code. To display the Nortel_SelfService_3.0.0 software Product Code associated with the currently installed Nortel_SelfService_3.0.0_[#].[#].msi le, execute the script SSproductcode.pl on the command line. The following example shows the command to issue and the response it generates. Command:
%SystemDrive%\Documents and Settings\Administrator>SSproductcode.pl
Response:
ProductCode for Nortel_SelfService_3.0.0.[#].[#] is {CFD96-44CE-D678D89}
For more information, see "Uninstall Examples" (page 100).
Uninstall Scenario
To remove Nortel_SelfService entirely, remove a conguration (if more than one conguration is installed), or remove optionally installed packages, you can do the following: In the interactive mode, use Add or Remove Programs in the Control Panel. In silent mode, use msiexec command line.
In the interactive mode: Step 1 2 Action From Add or Remove Programs in the Control Panel, highlight Nortel_SelfService. Select Remove to uninstall all of Nortel_SelfService or select Change to add or remove portions of Nortel_SelfService. End
For the silent mode command line using /qn option:
.
Step 1 2
Action Use the msiexec /i REMOVE parameter to remove a portion of Nortel_SelfService. Use msiexec /x switch to remove all of Nortel_SelfService. End
For more information, see "Uninstall Examples" (page 100).
Modify, Repair, Remove

You can install additional Nortel congurations or optional components by reinstalling the same software version of Nortel_SelfService that currently exists on the system. For examples of Silent installations that add a particular conguration to a fresh system or a system that already has Nortel_SelfService installed, see "Nortel_SelfService_3.0.0 Installation Examples" (page 62). To perform an Interactive modication, you can execute the msiexec command as previously described for fresh installs, or select Change on the Nortel_SelfService listed in the Add/Remove Control Panel. During the Interactive modication process, you are prompted to select a Nortel Conguration Type to install. You can select an existing conguration to add options or you can select an entirely new conguration. You are then prompted to select the Program Maintenance Type: modify, repair, or remove. Select modify. The conguration type you selected is displayed. Select the desired optional features, if any, select Next, and proceed with the installation.
Uninstall Examples
The following examples describe using the msisexec command to remove Nortel Congurations and packages.
ATTENTION
Enter each command as a single line of text. These examples show the installation of software version Nortel_SelfService_3.0.0.2.1. Remove Nortel_SelfService_3.0.0.2.1 software entirely from the system
Logging is directed to the le %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt. When you uninstall Nortel_SelfService_3.0.0.2.1 software entirely, the binaries installed with Nortel_SelfService_3.0.0.2.1 are removed, but the component directories and anything created or copied after the installation remain on the node.
.
101
Command:
msiexec /x Nortel_SelfService_3.0.0.2.1.msi /l*v %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt /qn Remove an optional package
This command removes the HTMLS product from a node. Logging is directed to the le %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt. Command:
msiexec /i Nortel_SelfService_3.0.0.2.1.msi REMOVE=htmls option /l*v %SystemDrive%\Nortel_SelfService_3.0.0.2.1lo g.txt /qn Remove a Nortel Conguration when more than one conguration is installed on the node
This command removes the Media Processing Server conguration from a node where another conguration is also installed. Logging is directed to the le %SystemDrive%\Nortel_SelfService_3.0.0.2.1log.txt. Command:
msiexec /i Nortel_SelfService_3.0.0.2.1.msi REMOVE=Media_ Processing_Server /l*v %SystemDrive%\Nortel_SelfService_ 3.0.0.2.1log.txt /qn Remove Nortel_SelfService_3.0.0.2.1 entirely
Remove Nortel_SelfService_3.0.0.2.1 entirely from the system using the Product Code when the Nortel_SelfService_3.0.0.2.1.msi le is not accessible to the msiexec command line. The product code changes with each released version of Nortel_SelfService_3.0.0.2.1. Ensure that you use the correct product code. See "Nortel_SelfService_3.0.0 Product Code" (page 99). Command:
msiexec /x {CFD96-44CE-D678D89} /l*v c:\Nortel_SelfService _3.0.0.2.1log.txt /qn
To remove Nortel congurations or packages for an interactive uninstall, use Add or Remove Programs in the Control Panel.
Remove Nortel Software Entirely

There are several steps you may need to take to completely remove all Nortel packages and related software from your system. Perform the steps in the order shown to completely eliminate Nortel software from your system. To remove Nortel_SelfService, see "Remove Nortel_SelfService_3.0.0" (page 98).
.
Use Add or Remove Programs in the Control Panel to remove required software that was installed for Nortel_SelfService if the software is not used by any other product. For example, the Java Runtime Environment, the Apache Web Server, and Xvision7.
Remove User peri

To remove the user peri, do one of the following In a Command Prompt window on the workstation, enter the following command:
net user peri /delete
Use the Windows User Manager to remove user peri. For information about using the Windows User Manager tool, refer to the User Managers online Help.
Remove Additional Files and Directories

Some les remain on the system if they can be used by other package versions or if they were created after a package installation. If Nortel packages are no longer being run on a node, you can regain disk space by removing these les. Step 1 Action Remove the following les: %windir%\MPS* %windir%\VPS* %windir%\Profiles\All Users\Start Menu\Programs\Nortel %windir%\domkcmp* 2 Remove %MPSHOME% (%MPSHOME% is typically dened as C:\program files\Nortel)
ATTENTION
Before removing %MPSHOME%, it may be necessary to manually remove les or directories that were left behind during package uninstallations. To check if all elements are uninstalled, use the Windows Find function to search your drives for other related elements. (For instance, search for the word peri). If there is any doubt whether a le is used strictly by Nortel packages, either leave the le on the system or contact your certied Nortel support personnel for additional assistance.
Remove the MPSHOME system variable: a. Follow the menu path Start > Settings > Control Panel. Double-click the System icon.
.
103
b. In the System Properties window, under the Advanced tab, select Environment variables button. c. Scroll through the list of system variables, highlight the MPSHOME setting, and press the Delete button. Also delete the following variables, if they exist:
VPSHOME MEDIAFILEHOME PERL5LIB
d. After removing environment variables, you must reboot before installing any other software. e. Click the OK button to close the window. End
.
.
105
Appendix A Security
Overview
This appendix details optional steps to harden your system against security threats and information about using Antivirus software.
Security Hardening
The Security hardening described in this section is automatically performed on systems manufactured at Nortel. This section serves as a reference for preserving and maintaining security. If you have a PVI system, the steps in this section are optional and are not required by Nortel Applications but these steps are highly recommended by Nortel. The following steps harden your system against security threats that may exist in your environment. The security settings outlined in this section can be changed by the customer according to their corporate security rules, except for hardening that can impact Nortel Applications as noted in the following sections. If there is no corporate security policy, the settings in this section can be used. For more information and additional security information from Microsoft, refer to: http://www.microsoft.com/security Windows security is described in the Microsoft Help and in the document Microsoft Solutions for Security: Windows Server 2003 Security Guide, located at: http://www.microsoft.com/downloads/details.aspx?FamilyID=8a2643c10685-4d89-b655-521ea6c7b4d&displaylang=en
.
106 Appendix A Security
Implementation
The Nortelsecure script and policy that automates hardening, as described in the following sections, can be downloaded from the Enterprise Solutions PEP Library (ESPL). Refer to the README le for instructions on running the script. This script and policy are based on the Microsoft Solutions for Security: Windows Server 2003 Security Guide, located at: http://www.microsoft.com/downloads/details.aspx?FamilyID=8a2643c10685-4d89- b655-521ea6c7b4db&displaylang=en The following are items that are not included in the Nortelsecure script and must be manually congured: Install the latest Microsoft service pack and security patches. Convert FAT le systems, if any, to NTFS. File systems must be NTFS to receive the le access control list that is enforced by the nortelsecure policy. To conrm or convert the partitions to NTFS, do the following: 1. Right-click MY COMPUTER and select MANAGE. 2. Expand the STORAGE item and select DISK MANAGEMENT. 3. Conrm that the partitions are displayed as NTFS. For partitions that are not displayed as NTFS, execute the convert utility in a command window as follows (you may be required to reboot):
Convert [driveletter]: /fs:ntfs
For example: convert c:
/fs:ntfs
The Nortelsecure script does the following: Implements additional registry settings and updates for the Microsoft Management Console (MMC) security template snap-ins, as described in Section 10 of the Microsoft Solutions for Security: Threats and Countermeasures Guide. For more information about the Threats and Countermeasures document, refer to: http://www.microsoft.com/technet/security/topics/serversecu rity/tcg/tcgch00.mspx Copies the nortelsecure security policy to the security templates so it can be referenced in the MMC with the security template snap-in. Installs putty for compatibility with Secure Shell (ssh).
.
Security Hardening 107
The contents of the Nortelsecure policy in text display are as follows:

Account Policy Enforce password history Maximum password age Minimum password age Minimum password length Password must meet complexity requirements Store passwords using reversible encryption Account Policy Account lockout duration Account lockout threshold Reset account lockout counter after Account Policy Unchanged Local Policies Audit account logon events Audit account management Audit directory service access Audit logon events Audit object access Audit policy change Audit privilege use Audit process tracking Audit system events Local Policies Access this computer from the network Act as part of the operating system Add workstations to domain Adjust memory quotas for a process Audit Success, Failure Success, Failure Success, Failure Success, Failure No auditing Success Failure No auditing Success, Failure User Rights Administrators, Backup Operators, Power Users, Users Not Defined Not Defined Network Service, Local Service, Administrators Password 24 passwords remembered 42 days 1 days 8 characters Enabled Disabled
Lockout 30 minutes 50 invalid logon attempts 30 minutes Kerberos
.
Local Policies Allow log on locally Allow log on through Terminal Services Back up files and directories Bypass traverse checking Change the system time Create a pagefile Create a token object Create global objects Create permanent shared objects Debug programs Deny access to this computer from the network Deny log on as a batch job Deny log on as a service Deny log on locally Deny log on through Terminal Services Enable computer and user accounts to be trusted for delegation Force shutdown from a remote system Generate security audits Impersonate a client after authentication Increase scheduling priority Load and unload device drivers Lock pages in memory Log on as a batch job Log on as a service Manage auditing and security log Modify firmware environment values Perform volume maintenance tasks Profile single process Profile system performance Remove computer from docking station
User Rights Administrators, Backup Operators, Power Users, Users Not Defined Administrators, Backup Operators Not Defined Power Users, Administrators Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Administrators Network Service, Local Service Network Service, Local Service, Administrators Administrators Administrators Not Defined Not Defined Not Defined Administrators Administrators Administrators Not Defined Not Defined Not Defined
.
Local Policies Replace a process level token Restore files and directories Shut down the system Synchronize directory service data Take ownership of files or other objects Local Policies Reset account lockout counter after Accounts: Administrator account status Accounts: Guest account status Accounts: Limit local account use of blank passwords to console logon only Accounts: Rename administrator account Accounts: Rename guest account Audit: Audit the access of global system objects Audit: Audit the use of Backup and Restore privilege Audit: Shut down system immediately if unable to log security audits DCOM: Machine Access Restrictions in Security Descriptor Definition Language (SDDL) syntax DCOM: Machine Launch Restrictions in Security Descriptor Definition Language (SDDL) syntax Devices: Allow undock without having to log on Devices: Allowed to format and eject removable media Devices: Prevent users from installing printer drivers Devices: Restrict CD-ROM access to locally logged-on user only
User Rights Not Defined Backup Operators, Administrators Power Users, Backup Operators, Administrators Not Defined Administrators
Security Options 30 minutes Not Defined Disabled Enabled Not Defined Not Defined Disabled Disabled Disabled Not Defined
Not Defined
Not Defined Not Defined Enabled Not Defined
.
Local Policies Devices: Restrict floppy access to locally logged-on user only Devices: Unsigned driver installation behavior Domain controller: Allow server operators to schedule tasks Domain controller: LDAP server signing requirements Not Domain controller: Refuse machine account password changes Domain member: Digitally encrypt or sign secure channel data (always) Domain member: Digitally encrypt secure channel data (when possible) Domain member: Digitally sign secure channel data (when possible) Domain member: Disable machine account password changes Domain member: Maximum machine account password age Domain member: Require strong (Windows 2000 or later) session key Interactive logon: Display user information when the session is locked Interactive logon: Do not display last user name Interactive logon: Do not require CTRL+ALT+DEL Interactive logon: Message text for users attempting to log on
Security Options Not Defined Warn but allow installation Not Defined Defined Not Defined Not Defined Enabled Enabled Disabled Not Defined Enabled Not Defined Enabled Disabled If you are not authorized to use this system, terminate access now. This system may be monitored or recorded without permission. Authorized Access Required 0 logons
Interactive logon: Message title for users attempting to log on Interactive logon: Number of previous logons to cache (in case domain controller is not available) Interactive logon: Prompt user to change password before expiration
14 days
.
Local Policies Interactive logon: Require Domain Controller authentication to unlock workstation Interactive logon: Require smart card Interactive logon: Smart card removal behavior Microsoft network client: Digitally sign communications (always) Microsoft network client: Digitally sign communications (if server agrees) Microsoft network client: Send unencrypted password to third-party SMB servers Microsoft network server: Amount of idle time required before suspending session Microsoft network server: Digitally sign communications (always) Microsoft network server: Digitally sign communications (if client agrees) Microsoft network server: Disconnect clients when logon hours expire MSS: (AFD DynamicBacklogGrowthD elta) Number of connections to create when additional connections are necessary for Winsock applications (10 recommended) MSS: (AFD EnableDynamicBacklog) Enable dynamic backlog for Winsock applications (recommended) MSS: (AFD MaximumDynamicBackl og) Maximum number of quasi-free connections for Winsock applications MSS: (AFD MinimumDynamicBa cklog) Minimum number of free connections for Winsock applications (20 recommended for systems under attack, 10 otherwise) MSS: (AutoAdminLogon) Enable Automatic Logon (not recommended)
Security Options Not Defined
Not Defined Not Defined Not Defined Enabled Disabled
15 minutes
Not Defined Enabled Enabled 10
Enabled
20000 (recommended)
10
Not Defined
.
Local Policies MSS: (AutoShareWks) Enable Administrative Shares (not recommended except for highly secure environments) MSS: (DisableIPSourceRouting) IP source routing protection level (protects against packet spoofing) MSS: (EnableDeadGWDetect) Allow automatic detection of dead network gateways (could lead to DoS) MSS: (EnableICMPRedirect) Allow ICMP redirects to override OSPF generated routes MSS: (EnablePMTUDiscovery) Allow automatic detection of MTU size (possible DoS by an attacker using a small MTU) MSS: (Hidden) Hide Computer From the Browse List (not recommended except for highly secure environments) Not MSS: (KeepAliveTime) How often keep-alive packets are sent in milliseconds MSS: (NoDefaultExempt) Enable NoDefault- Exempt for IPSec Filtering (recommended) MSS: (NoDriveTypeAutoRun) Disable Autorun for all drives (recommended) MSS: (NoNameReleaseOnDemand) Allow the computer to ignore NetBIOS name release requests except from WINS servers (Only recommended for servers) MSS: (NtfsDisable8dot3NameC reation) Enable the computer to stop generating 8.3 style filenames (recommended) MSS: (PerformRouterDiscovery) Allow IRDP to detect and configure Default Gateway addresses (could lead to DoS)
Highest protection, source routing is completely disabled Disabled
Disabled
Disabled
Defined
300000 or 5 minutes (recommended)
Not Defined
Not Defined Not Defined
Not Defined
Disabled
.
Local Policies MSS: (SafeDllSearchMode) Enable Safe DLL search mode (recommended) MSS: (ScreenSaverGracePeriod) The time in seconds before the screen saver grace period expires (0 recommended) MSS: (SynAttackProtect) Syn attack protection level (protects against DoS) MSS: (TcpMaxDataRetransmissions) How many times unacknowledged data is retransmitted (3 recommended, 5 is default) MSS: (TCPMaxPortsExhausted) How many dropped connect requests to initiate SYN attack protection (5 is recommended) MSS: (WarningLevel) Percentage threshold for the security event log at which the system will generate a warning MSS:(TcpMaxConnectRespon seRetransmissions) SYN-ACK retransmissions when a connection request is not acknowledged Network access: Allow anonymous SID/Name translation Network access: Do not allow anonymous enumeration of SAM accounts Network access: Do not allow anonymous enumeration of SAM accounts and shares Network access: Do not allow storage of credentials or .NET Passports for network authentication Network access: Let Everyone permissions apply to anonymous users Network access: Named Pipes that can be accessed anonymously
Security Options Enabled
Connections time out sooner if a SYN attack is detected 3
Not Defined
3 seconds, half-open connections dropped after 9 seconds
Enabled Enabled
Enabled
Enabled
Disabled
COMNAP, COMNODE, SQL\QUERY, SPOOLSS, LLSRPC, BROWSER, netlogon, lsarpc, samr
.
Local Policies Network access: Remotely accessible registry paths Not Network access: Remotely accessible registry paths and sub-paths Network access: Restrict anonymous access to Named Pipes and Shares Network access: Shares that can be accessed anonymously Network access: Sharing and security model for local accounts Network security: Do not store LAN Manager hash value on next password change Network security: Force logoff when logon hours expire Network security: LAN Manager authentication level Network security: LDAP client signing requirements Network security: Minimum session security for NTLM SSP based (including secure RPC) clients Network security: Minimum session security for NTLM SSP based (including secure RPC) servers Recovery console: Allow automatic administrative logon Recovery console: Allow floppy copy and access to all drives and all folders Shutdown: Allow system to be shut down without having to log on Shutdown: Clear virtual memory pagefile System cryptography: Force strong key protection for user keys stored on the computer System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing
Security Options Defined Not Defined Enabled COMCFG, DFS$ Classic - local users authenticate as themselves Enabled
Not Defined Send LM & NTLM - use NTLMv2 session security if negotiated Negotiate signing Not Defined
Not Defined
Disabled Not Defined Enabled Not Defined Not Defined
Not Defined
.
Local Policies System objects: Default owner for objects created by members of the Administrators group System objects: Require case insensitivity for non-Windows subsystems System objects: Strengthen default permissions of internal system objects (e.g. Symbolic Links) System settings: Optional subsystems System settings: Use Certificate Rules on Windows Executables for Software Restriction Policies Event Log Maximum application log size Maximum security log size Maximum system log size Prevent local guests group from accessing application log Prevent local guests group from accessing security log Prevent local guests group from accessing system log Retain application log Retain security log Retain system log Retention method for application log Retention method for security log Retention method for system log System Services
Enabled
Enabled
Not Defined Not Defined
16384 kilobytes 16384 kilobytes 16384 kilobytes Enabled Enabled Enabled Not Defined Not Defined Not Defined As needed As needed As needed
The following Services are installed and required by certain Nortel Applications and should not be disabled. Required by Nortel Applications: Required by PERIsnmp: Any service that begins with the characters Nortel SNMP EMANATE Adapter for NT SNMP EMANATE Master Agent
.
System Services Required by PERIdist, PERIview workstation, LCR: Required for remote support: Task Scheduler Terminal Services Routing and Remote Access
Services are set in the Nortelsecure policy as follows:

Service Name .NET Runtime Optimization Service v2.0.50727_X86 Alerter Application Experience Lookup Service Application Layer Gateway Service Application Management ASP .NET State Service Automatic Updates Background Intelligent Transfer Service ClipBook COM+ Event System COM+ System Application Computer Browser Cryptographic Services DCOM Server Process Launcher DHCP Client Distributed File System Distributed Link Tracking Client Distributed Link Tracking Server Distributed Transaction Coordinator DNS Client Error Reporting Service Startup Not Defined Disabled Manual Disabled Disabled Disabled Disabled Disabled Disabled Manual Disabled Not Defined Not Defined Not Defined Not Defined Disabled Disabled Disabled Disabled Not Defined Disabled Permission Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined
.
Service Name Event Log File Replication Help and Support HTTP SSL Human Interface Device Access IMAPI CD-Burning COM Service Indexing Service InstallDriver Table Manager InstallShield Licensing Service Intersite Messaging IPSEC Services Kerberos Key Distribution Center License Logging Logical Disk Manager Logical Disk Manager Administrative Service Messenger Microsoft Software Shadow Copy Provider Net Logon NetMeeting Remote Desktop Sharing Network Connections Network DDE Network DDE DSDM Network Location Awareness (NLA) Network Provisioning Service Nortel License Service Nortel MPS Manager Data Provider Nortel MPS Service
Startup Not Defined Disabled Manual Disabled Disabled Disabled Disabled Not Defined Not Defined Disabled Not Defined Not Defined Disabled Not Defined Manual Disabled Disabled Not Defined Not Defined Manual Disabled Disabled Manual Not Defined Not Defined Not Defined Not Defined
Permission Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined
.
Service Name Nortel RCD Service Nortel RSH Daemon NT LM Security Support Provider NuTCRACKER Service Performance Logs and Alerts Plug and Play Portable Media Serial Number Service Print Spooler Protected Storage Remote Access Auto Connection Manager Remote Access Connection Manager Remote Desktop Help Session Manager Remote Procedure Call (RPC) Remote Procedure Call (RPC) Locator Remote Registry Removable Storage Resultant Set of Policy Provider Routing and Remote Access Secondary Logon Security Accounts Manager Server Shell Hardware Detection Smart Card SNMP EMANATE Adapter for NT SNMP EMANATE Master Agent
Startup Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Disabled Not Defined Not Defined Not Defined Not Defined Disabled Not Defined Manual Not Defined Manual Manual Not Defined Disabled Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined
Permission Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined
.
Service Name Special Administration Console Helper System Event Notification Task Scheduler TCP/IP NetBIOS Helper Telephony Telnet Terminal Services Terminal Services Session Directory Themes Uninterruptible Power Supply Upload Manager Virtual Disk Service Volume Shadow Copy WebClient Windows Audio Windows Firewall/Internet Connection Sharing (ICS) Windows Imaged Acquisition (WIA) Windows Installer Windows Management Instrumentation Windows Management Instrumentation Driver Extensions Windows Time Windows User Mode Driver Framework WinHTTP Web Proxy Auto-Discovery Service Wireless Configuration WMI Performance Adapter Workstation
Startup Manual Not Defined Not Defined Not Defined Manual Disabled Not Defined Disabled Disabled Not Defined Disabled Manual Manual Disabled Not Defined Not Defined Disabled Not Defined Not Defined Manual
Permission Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined
Not Defined Not Defined Disabled Not Defined Not Defined Not Defined
Not Defined Not Defined Not Defined Not Defined Not Defined Not Defined
.
The le system section of the Nortelsecure security policy is copied from the Microsoft Windows detsv security template. The detsv.inf template resides in %windir%\inf. The permissions can be view in any text editor or with the Microsoft Management Console (MMC) for a user-friendly Windows properties view. To use the MMC, do the following: Step 1 2 Action Copy %windir%\inf\defltsv.inf to %SystemRoot%\security\templates. To open the MMC: a. Click Start. b. Click Run. c. Enter mmc and click OK. 3 4 5 6 7 From the MMC le menu, click Add/Remove Snap-in. Click Add. Select Security templates. Click Add, then click Close. Security templates are stored in %SystemRoot%\security\templates. In the MMC, navigate to the ConsoleRoot security templates default directory. Navigate to the detsv File System. This has been copied to the Nortelsecure policy. Right-click a le or directory and select Properties to view the permissions. End
8 9
Secure Shell
The Solaris AP can be accessed from the Windows box by using Windows client implementations of Secure Shell and Secure FTP. For information about the shells that are compatible with the Solaris 10 Secure Shell (Sun implementation of OpenSSH), refer to the following: http://www.openssh.com/windows.html Putty has been tested within Nortel for compatibility with Solaris 10 SSH. To download Putty and PSFTP, do the following:
.
Step 1
Action Go to the following web site and click the Putty link: http://www.openssh.com/windows.html
Copy the Putty and PSFTP les into a directory in the PATH environment variable, such as %windir%\system32. End
The following is a Putty command line example to use SSH as peri for 47.185.24.164 (if any keys require generation, a dialog box appears to conrm):
putty -ssh peri@47.185.24.164
The following is a PSFTP command line example:

psftp peri@47.185.24.164 Using username "peri". Using keyboard-interactive authentication. Password: Remote working directory is /opt/home/peri psftp> put g.exe local:g.txt => remote:/opt/home/peri/g.exe psftp> quit
You can optionally congure Putty to process the backspace key like telnet does. To congure Putty to process the backspace key like telnet, do the following: Step 1 Action Establish a Putty command window.
putty peri@[hostname]
2 3 4 5 6
Right-click the top of the Putty command window and select Change Settings. Under the Terminal selection, click Keyboard. Select the Control-H radio button for the Backspace key. Click Apply. The dialog ends and you can enter text to test the backspace key. End
.
This change applies to the current session only unless you do the following: Step 1 2 3 Action Right-click the top of the Putty command window and select Change Settings. Enter a name for the saved session in the Saved Sessions input box. Click Save. End
Your saved session name should appear in the list box and is used the next time you start Putty. To undo the settings and restore the default settings, do the following: Step 1 2 Action Select the Default Settings entry in the Saved Sessions list. Click Save. End
Security Policy Backout

The following procedure can be used to restore Windows 2003 security policy installation defaults: Step 1 Action In a command window, execute the following:
secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose
Reboot. End
.
Antivirus Software
123
Antivirus Software
To ensure the highest level of security, Nortel recommends (but does not require) the use of antivirus software on any Windows server (such as a Windows Application Processor, Speech Server, or CTI server). MPS software has been extensively tested for compatibility with the McAfee Virus Scan and Norton AntiVirus software packages. Nortel believes that the risk of virus infection is minimal due to the limited administrative access required to support such a server. However, the need for antivirus software on a Windows-based PC is self evident. Nortel provides the following recommendations regarding antivirus software: When installing or upgrading system software, all antivirus functions must be disabled (rewalls, passive scanning, auto updates, and so on). Do not start the antivirus functions until all software installation procedures are complete. Virus scan software places additional load on the Windows servers. Set automatic virus scans to run only during off-peak hours. If it is necessary to run manual scans during normal operations, the Windows Performance Monitor should be employed to monitor CPU utilization. Antivirus software can be congured to repair infected les automatically. If an infected le cannot be repaired automatically, do not attempt to replace or remove it. Contact your distributor or support representative for assistance. Do not connect directly to the internet to download virus denitions and le updates. Instead, virus denitions and le updates should be downloaded to another agent on the network and manually loaded. This limits access to the internet and reduces the risk of downloading infected les. Scan CD-ROMs and oppy disks before installing or uploading software. This minimizes any exposure to infected les from external sources. The antivirus software should be the latest available versions. Nortel recommends the following packages: McAfee Virus Scan (version 6.02 or later) Norton AntiVirus Corporate Edition (version 7.6 or later) Note: System performance can be affected by the use of antivirus software if many resource-intensive applications are running together.
.
124
Index
A
Antivirus software 123 Apache Web Server 20 IP addresses 24
J
Java 19
B
Backup 51, 89 bootptab le 87 editing 88 example 87
K
Keycode 92
L
License Server 90 editing 93 start or stop 94 Licensing 90 Logging 32
C
CCSS 28 Congurations 33, , 41 Conventions used in this manual 11
E
Exceed 86
M
Media Processing Server install 66 Microsoft Management Console 120 Minimize restart 22 MPS Application Processor 27 MPS Developer 27 MPS Developer Workstation 27 MPS Graphical Tools install 77 requirements 17 MPS Manager Workstation 27 MPS Software 15 MPS Studio 27, 89 MPSHOME 22, 32 msiexec 20, 30, product key 57 properties 57
F
Field Factory Test 43
H
Hardware requirements 16 Hosts le 24 How to get help 9
I
Installation overview 29, 51 prerequisites 17 Installation modes 31 Interactive install mode 53

.
Index 125
property requirements 56
N
Nortel Packages 41, 42 ase 42 ausvr 42 brdge 42 ccss 42 ccxml 42 cmpat 42 cti 43 ctitk 43 dist 43 doc 43 fft 43 fw 44 globl 44 grs 44 hostp 45 htmls 45 jsb 45 mps 45 mrcpv1 45 mrs 45 nu80r 45 oscar 45 pdp 46 perl 46 plic 46 ppro 49 prpt 49 pstu 49 rdb 49 rs40t 50 snmp 50 sw30r 50 tlkt 50 tms 50 view 50 vxml 50 xmlc 51 Nortel Service Packs 82 Nortel_SelfService_3.0.0 15, 30 Install 52 Installation 30
installation examples 62 Issues 32 modify, repair, or remove 100 prerequisites 19 product code 99 remove 98 remove entirely 101 silent install options uninstall 99 uninstall example 100 Nortelsecure policy 107
O
OpenSSH 120 Optional packages 33 Optional Packages OSCARHOME 32
P
Patchbundle 80, 82 peri 23 perirev 82 plicmon 95 Prerequisites installation 17 Nortel_SelfService_3.0.0 19
R
RDB 90 READ_1st le 51 Restoring les 89
S
Secure shell 120 Security 105 Security backout 122 Security Hardening 105 Silent install 20, 54 Speech Server 28
T
TCP/IP transport 86 Time synchronization 96
.
126 Index
U
Upgrade considerations 41 User peri 23, 52 remove 102
disable 21 WVADS 28
X
XVision 25, 52, 86
W
Web service 21
.
Media Processing Server
Installing MPS Software on the Windows Platform

Copyright 2006, Nortel Networks All Rights Reserved. Publication: NN44100-304 Document status: Standard Document version: 01.01 Document date: 23 August 2006 To provide feedback or report a problem in this document, go to www.nortel.com/documentfeedback. Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks.

Win2k Install 30

Încărcat de

Informații document

Descriere originală:

Drepturi de autor

Formate disponibile

Partajați acest document

Partajați sau inserați document

Opțiuni de partajare

Vi se pare util acest document?

Este necorespunzător acest conținut?

Drepturi de autor:

Formate disponibile

Win2k Install 30

Încărcat de

Drepturi de autor:

Formate disponibile

Media Processing Server

Installing MPS Software on the Windows Platform

Nortel Networks Condential

Nortel Networks Condential

Chapter 1 Preparing to Install MPS Software

Chapter 2 Installing MPS Software

Nortel Networks Condential

Chapter 3 Postinstallation Procedures

Nortel Networks Condential

Nortel Networks Condential

Nortel Networks Condential

How to Get Help

Finding the latest updates on the Nortel Web site

Nortel Networks Condential

Getting Help from the Nortel Web site

Getting Help over the phone from a Nortel Solutions Center

Getting Help from a specialist by using an Express Routing Code

Getting Help through a Nortel distributor or reseller

How To Use This Manual

Nortel Networks Condential

Conventions Used in This Manual 11

Organization of This Manual

Conventions Used in This Manual

Nortel Networks Condential

Notation important term

system command command, condition and alarm

file name / directory

on-screen field <KEY NAME>

Book Reference cross-reference

Nortel Networks Condential

Solaris and Windows Conventions

Two-Button (Windows) vs. Three-Button (Solaris) Mouse

Nortel Networks Condential

Product Nomenclature Changes

Nortel Networks Condential

Chapter 1 Preparing to Install MPS Software

MPS Software Overview

Nortel Networks Condential

16 Chapter 1 Preparing to Install MPS Software

Nortel Networks Condential

MPS Graphical Tools Workstation Requirements

Nortel Networks Condential

18 Chapter 1 Preparing to Install MPS Software

Nortel Networks Condential

Nortel Networks Condential

20 Chapter 1 Preparing to Install MPS Software

Apache Web Server

Nortel Networks Condential

Nortel Networks Condential

22 Chapter 1 Preparing to Install MPS Software

Minimize the Possibility of Restart

Nortel Networks Condential

Congure User peri

Nortel Networks Condential

24 Chapter 1 Preparing to Install MPS Software

Verify IP addresses in the Hosts le

Nortel Networks Condential

Copyright 2006, Nortel Networks

Nortel Networks Condential

26 Chapter 1 Preparing to Install MPS Software

Nortel Networks Condential

Determine the Installation Situation

MPS Application Processor