Laurel P.

Weber
New York, NY 10024 (646) 228-7276/ (212) 787-6659 weberlaurel3@gmail.com

TRAINING AND DEVELOPMENT PROFESSIONAL

Over 10 years of experience facilitating learning and sharing information with diverse audiences. Conducted needs analyses to determine and further develop training programs. Developed, presented and implemented a wide variety of training programs, both technical and nontechnical in nature. Some of the courses included: Information on Variable Insurance Investment Products, GUI Use, Customer Service Techniques, Software Applications, Time Management, Benefits Orientation Programs, Asbestos Awareness. Refined existing programs by evaluating assessment data. Communicated and presented highly technical information to end users in easy to understand language. Managed day-to-day work of external training vendors including development of content, budget adherence and presentation of programs Interacted with all levels of personnel-ranging from CEOs to secretaries, Led programs ranging from very large groups of up to 500 participants, to one on one instruction. Aligned training and development goals with corporate goals, based on business leader consultations. Recertified as a Human Resources Generalist-SHRM-November 2011. Obtained E-Learning Instructional Design Certificate-ASTD-December 2011 New York State certified teacher. PROFESSIONAL EXPERIENCE
New York City Department of Education, Brooklyn, New York

NYS CERTIFIED GIFTED/TALENTED ELEMENTARY SCHOOL TEACHER Sept. 2005 to Sept. 2011 Worked with administration, teachers and parents to resolve educational issues and adjust curriculum to students needs. Constructed and delivered creative lessons to maintain interest and thoroughly cover established curriculum. Collaborated with teaching team to map curriculum and teaching points. Administered various items for Dual Language/Gifted and Talented program, including: development and production of monthly bi-lingual newsletter; coordination of assemblies; conducted professional development sessions; applied for and obtained grants; developed materials for marketing of program. Attended graduate school for education, and raised my daughter.
New York Life Insurance Company, New York, New York

March 2002 to June 2005

SUPERVISOR PREMIUM REMITTANCE Variable Products Service Center April 1998 to March 2002 Successfully handled agent, client and complaint inquiries. Supervised daily processing of ten employees. Managed special projects. Acted as a liaison between departments for systems development between end-users and programmers. Developed and presented training; produced training manuals.

Resume - Laurel Weber (continued) Consolidated Edison Company, New York, NY Energy Management Department

Page 2 July 1993 April 1998 1996 - 1998

LIAISON Interacted between departments and other New York State utilities to develop/deliver programs and seminars to bring business into the State; presented findings to high-ranking audiences. Environmental Affairs Department 1995 - 1996 PROJECT MANAGER Managed a variety of projects effectively containing costs, including development preparation and completion. Responsibilities included: scheduling of tasks and people, budget administration, purchasing and management of all related tasks. MANAGEMENT INTERN PROGRAM 1993 - 1995 A highly competitive two-year Management Training program that consisted of rotating assignments and presentation of results to top management. Majority of assignment (1 and years), as customer service supervisor for largest corporate accounts. Implemented customized solutions for individual and corporate customer concerns. Supervised and developed employees in both human resource and customer service functions, so that they worked independently and improved productivity. Results included increasing the number of customers assisted and the quantity of accounts handled by 20%. Successfully coached employees to take ownership of their work. Hill and Knowlton, Inc., New York, NY October 1992 July 1993 HUMAN RESOURCES ADMINISTRATOR Performed all human resource generalist duties including recruitment, employee relations, compensation, benefits and legal reporting. Consolidated Edison Company, New York, NY January 1991 October 1992 TRAINING ADMINISTRATOR (Temporary Contract Employee) Designed, developed and delivered diverse training programs. Managed vendors-scheduling, budgeting, payments for external training programs. Polytechnic University, Brooklyn, NY Feb. 1988 - December 1991 HUMAN RESOURCES ADMINISTRATOR Performed all human resource generalist duties including recruitment, employee relations, compensation, benefits, HRIS and legal reporting. EDUCATION Hunter College, City University of New York Baruch College, City University of New York State University of New York at Stony Brook MEd, Elementary Education 2005 MBA, Human Resources Management 1987 BA, Economics 1985

COMPUTER SKILLS Word, Excel, Access, Power Point, HRIS PROFESSIONAL AFFILIATIONS American Society of Training and Development, Society for Human Resources Management