PrivateSectorDevelopmentProgramin Bangladesh

AssessmentofBusinessConditionsandSectorPotentials

 ACKNOWLEDGEMENTS.................................................................................................................................4 LISTOFACRONYMS .......................................................................................................................................4 EXECUTIVESUMMARY ..................................................................................................................................6 1.0INTRODUCTION .......................................................................................................................................8 1.2METHODOLOGY ............................................................................................................................................9 2.0THEBUSINESSFRAMEWORKINBANGLADESH.......................................................................... 10 2.1CORPORATESOCIALRESPONSIBILITY(CSR) .......................................................................................... 10 2.2PUBLICPRIVATEPARTNERSHIP(PPP)................................................................................................... 12 3.0SECTORSPECIFICISSUES ................................................................................................................... 13 3.1ICT ............................................................................................................................................................. 13 3.1.1ABOUTTHEMARKET .............................................................................................................................. 13 3.1.2BENEFITSANDCHALLENGES .................................................................................................................. 14 3.1.3DOINGBUSINESSINTHEICTSECTOR ................................................................................................... 15 3.1.4INTERNETCONNECTION ......................................................................................................................... 16 3.1.5OUTSOURCINGOFSERVICES................................................................................................................... 16 3.2ENERGYANDPOWERPRODUCTION .............................................................................................. 17 3.2.1REHABILITATIONOFOLDPOWERPLANTS .......................................................................................... 19 3.2.3OIL,GASANDCOAL ................................................................................................................................ 19 3.2.4RENEWABLEENERGY ............................................................................................................................. 21 3.2.5GOVERNMENTPOLICIES......................................................................................................................... 22 3.2.6THETYPICALINVESTMENTROUTEFORPOWERGENERATION .......................................................... 22 3.2.7BUSINESSOPPORTUNITIESINTHEPOWERANDENERGYSECTOR ...................................................... 23 3.3SHIPBUILDINGANDMARITIMERELATEDACTIVITIES ........................................................... 23 3.3.1PLANSFORTHEBANGLADESHISHIPBUILDINGSECTOR ...................................................................... 23 3.3.2ENTERINGTHEINTERNATIONALMARKET ............................................................................................ 24 3.3.3WHATCANBANGLADESHOFFER?......................................................................................................... 24 3.3.4BUSINESSOPPORTUNITIES .................................................................................................................... 25 3.4MARINEACTIVITIES ............................................................................................................................ 25 3.4.1MARINECAPTUREFISHERIES ................................................................................................................. 26 3.4.2SHRIMPS ................................................................................................................................................. 27 3.4.3FISHFEEDANDHEALTHANDSAFETYISSUES ........................................................................................ 28 3.4.4BUSINESSOPPORTUNITIES .................................................................................................................... 28 3.5TRADEOFMANUFACTUREDGOODS.............................................................................................. 29 3.5.1TRANSPORTANDSHIPMENT .................................................................................................................. 29 3.5.2READYMADEGARMENTS(RMG) .......................................................................................................... 29 3.5.3HOMETEXTILES ..................................................................................................................................... 30 3.5.4PHARMACEUTICALS ............................................................................................................................... 31 3.5.5OTHERSECTORS ..................................................................................................................................... 31

4.0THEB2BPROGRAM ............................................................................................................................. 32 4.1TELENORASAHANDHOLDER................................................................................................................ 32 4.2LEARNINGEXPERIENCEFROMTHEDANISHB2B .................................................................................... 32 5.0CONCLUSIONSANDRECOMMENDATIONS.................................................................................... 33 5.1BUSINESSFRAMEWORK ............................................................................................................................ 33 5.2 SECTORISSUES ....................................................................................................................................... 34 5.2.1ICT................................................................................................................................................................................ 34 5.2.2ENERGYANDPOWERPRODUCTION ........................................................................................................................ 34 5.2.3SHIPBUILDING ............................................................................................................................................................ 35 5.2.4MARINEACTIVITIES ................................................................................................................................................... 35 5.2.5TRADINGWITHMANUFACTUREDGOODS ............................................................................................................... 36 5.3PROGRAMISSUES ....................................................................................................................................... 36 6.0REFERENCESANDINFORMATION: ................................................................................................. 38 TENDERINFO .................................................................................................................................................... 38 REFERENCESMADETOWEBSITESANDPUBLICATIONS................................................................................... 38 7.0ANNEXES ................................................................................................................................................. 40 ANNEX1INFORMATIONGATHERING .............................................................................................................. 40 ANNEX2TERMSOFREFERENCE ...................................................................................................................... 43 ANNEX3:ROADMAPFORBUSINESSENTRYINBANGLADESH........................................................................ 46 APRACTICALROUTEFORNORWEGIANBUSINESSES ....................................................................................... 46 INCORPORATINGACOMPANY ............................................................................................................................................. 46 LIMITEDCOMPANIES............................................................................................................................................................ 47 REGISTRATION .................................................................................................................................................. 47 TIMEFRAMEANDCOSTSINVOLVEDINOBTAININGREGISTRATIONANDCOMMONLICENCES ................................ 50 REGISTRATIONWITHBOARDOFINVESTMENT(BOI)................................................................................................... 50 REGISTERINGWITHENVIRONMENTALLEGISLATION .................................................................................................... 50 OBTAININGWORKPERMITFORFOREIGNNATIONALS ................................................................................................. 51 IMPORTANDEXPORTLICENSE........................................................................................................................................... 51 SECTORSPECIFICREGULATIONSANDINFORMATION...................................................................................... 52 COSTESTIMATESFROMTHEICTINDUSTRY ................................................................................................................... 52 SPECIFICAGREEMENTSFORTHEPOWERSECTOR ........................................................................................................... 52 ISSUESTOBECOVEREDWHILEFORMINGASHIPYARD/SHIPBUILDING .................................................................... 53 MARINEACTIVITIES .............................................................................................................................................................. 53 TAXRATE(ASSESSMENTYEAR200809) .................................................................................................. 54 INCENTIVESFORFOREIGNINVESTMENT .......................................................................................................... 55 TAXHOLIDAY ......................................................................................................................................................................... 56 OTHERIMPORTANTINCENTIVES........................................................................................................................................ 56 EXPORTPROCESSINGZONES(EPZS) ............................................................................................................................... 56 INVESTMENTS,REMITTANCESOUTOFBANGLADESH ..................................................................................... 56 ANNEX4:PREVIOUSSUPPORTFROMTHENORWEGIANGOVERNMENTTOECONOMICDEVELOPMENTIN BANGLADESH .................................................................................................................................................... 58 ANNEX5:ECONOMICDEVELOPMENTOFBANGLADESH ................................................................................. 58 ANNEX6:NORWAYTRADESTATISTICS .......................................................................................................... 60

Acknowledgements

IthasbeenapleasuretoconductthestudyPrivate Sector Development Programme in Bangladesh assessment of business conditions and sector potential. Much progress have taken place since I last visited Bangladesh few years ago, perhaps especially in the business sector. I would like to express my gratitude to Bangladesh Enterprise Institute (BEI), for setting up an interesting program and accompanying me to the different institutions for the field interviews. I would also like to thank all individuals and institutions that have generously shared knowledge and experience responding openly to all sorts of questions. A special thank to individuals that have assisted in the final quality assurance of sector and other information. Oslo 12th October 2009 sa Sildnes

Listofacronyms
AD ADB AGM AOA B2B BASIS BBBF BDT BGMEA BOI BOO BOT BPDB CDM CMMI Authorized Dealer Asian Development Bank Annual General Meeting Articles of Association Business to business Bangladesh Association of Software and Information Services Bangladesh Better Business Forum Bangladeshi Taka (1 NOK = 11 BDT) The Bangladesh Garment Manufacturers and Exporter Association Board of Investment Build Own and Operate Build Operate and Transfer Bangladesh Power Development Board The Clean Development Mechanism Capability Maturity Model Integration 4

CNG CSR DCC DOE DWT EGM EPB EPZ ERC FICCI FIQC GDP HACCP HFO IFC IPP LNG LPG MOA NBR NCG NG PDB PPPP PSD PSDSP REB REP RJSCF

Compressed Natural Gas Corporate Social Responsibility Dhaka Corporate Council DepartmentofEnvironment Dead Weight Ton Extraordinary General Meeting Export Promotion Bureau Export Processing Zones Export Registration Certificate Foreign Investors Chamber of Commerce and Industries Fish Inspection and Quality Control Gross domestic product Hazard Analysis (and) Critical Control Point Heavy Furnace Oil International Finance Corporation Independent Power Plants Liquefied Natural Gas Liquid Petroleum Gas Memorandum of Association National Board of Revenue Nordic Consulting Group Natural Gas Power Development Board Public Private Power Plants Private Sector Development Private Sector Development Support Program Rural Electrification Board Request for Proposal The Registrar for Joint-Stock Companies & Firms 5

RMG SEDF SRO TCF TIN USC VAT WB

Ready made garments South Asia Enterprise Development Facility Statuary rules and order Trillion Cubic Feet Tax Identification Number Utility Service Cell ValueAddedTax World Bank

Executivesummary

DoingbusinessinBangladeshisnotcommonplaceforNorwegiancompanies,but severalmaybeencouragedbythebusinessopportunitiespickedupbyanumberof foreigninvestorsinBangladeshlately.Thisstudyhasbeencarriedoutaspartofa processtoincreaseregularbusinesscollaborationandtradebetweenourtwocountries. ThesuccessofGrameenPhone,ajointventurebetweenNorwegianandBangladeshi partners,hasproventhatitispossibletodogoodbusinessinBangladesh.Attractions includeamarketthatconsistsof150millionpeople,andthefactthatlowsalariesanda welltrainedandEnglishspeakinglabourforcemakeitagoodlocationforoutsourcing ofproduction.Businessrisksarehigh,butsoareprospectsofgoodprofitmargins. Companies that would like to do business in Bangladesh are likely to meet regulatory hurdles and compliance problems and should expect that getting the required licences in place might take more time than indicated from the authorities. Digitalising company registration is under way and is expected to reduce irregularities and promote transparency in the registration process. It is relatively easy to invest 100% as a foreign company in Bangladesh. For an investor this might be an advantage in cases with no obvious local partner to add value to the project, although collaboration with a local company in most cases is likely to make the entrance into Bangladesh easier. Other incentives are tax holidays and Export Processing Zones. Access to enough and reliable electricity is seen as one of the biggest obstacles to industrial development in Bangladesh today and therefore the power situation at location should be assessed in the planning phase of any project. All sectors identified in the first study have potential for business development between Bangladesh and Norway. In the ICT sector, the costofhumanresourceandtheavailability ofcompetencearereasonsforBangladeshtoberatedasoneoftheupcoming outsourcingdestinations.Internetcapacityneedstobedevelopedtokeepabreastwith theneedsofthesector.Theconstructionofasecondinternationallineforinternet connectionmightbeimportantforBangladeshsattractionasanoutsourcing destination. Theenergysectorhasmanychallengesaswellasopportunities.Thegapbetween demandandsupplyforelectricityisfirstlyabottleneckforbusinessdevelopmentbut 6

alsoanopportunityfordoingbusinessintheenergysector.Thedevelopmentofthe energysectorrequiresmassiveinvolvementfromthegovernmenttoimplementthe nationalstrategyandtocarryouttransparenttenderingprocessesresultingin constructionofnewprojects.Thegovernmenthastoproveitsabilitytoactandimprove thecriticalpowersituation,unlessitsambitiousannualGDPgrowthobjectivetowards 2020islikelytofail.Thereishugepotentialincoal,gasandrenewableenergy,but implementationdependsontheabilityofpoliticianstoact.Withregardtorenewable energy,theGovernmenthasgivenemphasisonsolarpoweronly,declaringallocations forruralelectrification.Atthemomentofeditingthisreport,littlehasbeendonefrom thegovernmentonthefundingside.NGOsandothersmallfirmsareextendingtheir activitiesandaretheonesthathavecontributedtoruralelectrification. Despitethepresentfinancialcrisisaffectingtheshippingsector,Bangladeshi entrepreneursshowgreatenthusiasmtogetintointernationalshipbuildinganda numberofinvestorspositionthemselvesforpartneringwithforeigninvestors.Some companieshavealreadysetupmodernshipyardsandgotinternationalorders;e.g.in collaborationwithDanishcompaniesthroughDanida`sB2Bprogram.Labourcostis cheapinBangladeshandthesameshipcansupposedlybebuiltinBangladeshforhalf thepriceofthatinChina.TheBangladeshishipbuildingindustryisdevelopingtheir nicheonshipsbetween30006000DWT,mainlysmallertankersandcargoships.This isduetofutureexpectationsondemandforthesetypesofvessels.Besides,locations alongtheriverbanksrestrictthesizeoftheconstruction. WhenNorwegiancontractorschoosealocationforhullbuilding,criteriasuchasquality andpriceareimportant.OccupationalHealthandSafetymeasuresmustbeinplaceto avoidaccidentsandabadreputation.Offshorevesselsareparticularlydemandingships toconstructsincetheyareloadedwithequipment.Itmightthereforetakesometime beforeBangladeshbuildsoffshorevessels. FishandshrimpfarmingislikelytopresentbusinessopportunitiestoNorwegian companiesinterestedineitherfishfarmingorsellingofequipment.Aquaculturein Bangladeshisdeveloped,buthasmanychallengeswhenitcomestoquality improvement,accesstonewtechnologyandbetterenvironmentalstandardofthe farms.Productionoffishandshrimpfeedisabusinessopportunity. Thefishingfleetispartlyoldandinneedforreinvestments.Energyefficiencyofengines isgenerallylowandinvestinginmodernfishingequipmentaswellasenergyefficient motorsarelikelytopayoff. TradingwithgarmentsisthemainbusinessconnectionbetweenNorwayand Bangladeshtoday,with5%oftheknitwearand2%ofthewovenmaterialimportsto NorwayfromBangladesh.TheInternationaltextilebrandsbuyinggarmentsfrom BangladeshandtheNGOshaveworkedtomakethesectorcleanwhenitcomestochild labour,violatingoflabourlaws,humanrightsandenvironmentalhazardsandmost factoriesinBangladeshtodayrespectinternationallyacceptedbusinessprinciples. Focusonmorehighvalueproductsbothingarmentsandhometextilesmightincrease importstoNorway.Garmentsmadefromexpensivefabricsfromathirdcountrybut withthemainprocessinginBangladeshcanbeimporteddutyfreetoNorway.This opportunityitseemshasnotyetbeenfullyutilised.Thehometextilefactorieshavelong 7

waitinglistsforproductionandindicateaninterestinginvestmentpossibilitythatcould befurtherinvestigated. A B2B program between Norway and Bangladesh should start with a pilot phase with the aim of reaching a limited number of companies in the prioritised sectors (5-10 companies). The experience from this first phase should then form the continuation of the program. It will be advantageous for the program to be linked to the Norwegian Embassy, e.g. with offices in the Embassy. This will give the program credibility and standing both in the Norwegian and the Bangladeshi business environment. Further, it is seen as important to have a Norwegian national as a programme director, to enable easy communication with Norwegian companies and marketing of the program in Norway. This does not prevent close collaboration with local institutions, e.g. on services such as quality assurance of Bangladeshi companies entering into the program as well as preparing local companies for the program. In the pilot phase, the program director should closely follow each company entering into the program and give tailor made support. Based on experiences in the pilot phase, conclusion to be made on what service level to provide and what approach to follow for the continuation of the B2B. The support (both in the form of follow up by a program director and in monetary support) should be generous in the pilot phase. The program should aim at a limited number of companies participating in the program, maybe up to 50 companies over the life span of the program. Bangladesh is presently not well known to Norwegian businesses and there are many other PSD programs competing for a few companies looking for business opportunities in emerging and challenging markets. The recruitment of Norwegian companies should be strict and should be selected on criteria such as a good business idea and commitment to succeed. The company must have the right motivation, realistic plans and they should also set aside the necessary human resources for the project. On the Bangladeshi side, there is no shortage of committed companies as potential local partners. To avoid disappointment and misunderstanding these companies might be offered preparatory training on how to do business with Norwegians. Cluster entry might create synergies and areas for collaboration, e.g. in terms of sharing premises, mutual learning, experiences and benefitting from coordinated contact with government and other bodies.

1.0Introduction
A team from Norad/NCG carried out the study Identification and Feasibility: Private Sector Development Programme Bangladesh in 2008/2009 with the purpose to assess if a Norwegian sponsored PSD program should be planned as part of the development partnership between Norway and Bangladesh. The study identified specific sectors of interest for collaboration between Norwegian and Bangladeshi companies. Norad wanted a follow up of the study to further increase knowledge about the business conditions in general and the chosen sectors in particular. Private Sector Development Program in Bangladesh assessment of business conditions and sector potential aims at digging deeper into the sectors identified by the first study as well as describing the general business framework in Bangladesh. Specific conditions such as licences and requirements for each sector are listed. Companies that would like to start 8

business in Bangladesh, are advised to carry out project specific feasibility studies to assure updated and detailed information of the sector of interest. Private Sector Development Program in Bangladesh assessment of business conditions and sector potential builds on the mentioned Norad/NCG study from 08/09 and attempts not to duplicate information already presented there. The Identification and feasibility should therefore be referred to for general country information and the reasoning behind planning a B2B program. Thefirstpartofthereportlooksatthegeneralbusinessframework;whatarethe requirementstostartbusinessinBangladesh,howtoregisteracompany,whattime frameandcostsareinvolved,whatkindoflicencesmustbeinplace,taxratesand incentivesaswellasregulationsforremittances.Mostofthisinformationiscompiledin annex3:RoadmapforbusinessentryinBangladesh. Themiddlepartfocusonsectorspecificissues;wherespecialattentionisgiventothe ICTsector,marineactivities,shipbuilding,energyandtrade,allidentifiedassectors withpotentialforcollaborationbetweenNorwegianandBangladeshicompanies.A numberofcompaniesandsectorspecificinstitutionshavebeenvisitedandinterviewed togiveabroadpictureofeachsector.Tradingwithgarmentsispresentlythemaintrade goingonbetweenNorwayandBangladeshandisanactivitythatcangrowe.g.into highervaluegarmentsandhometextiles.Thenormalprocedurefortradingwith garmentsisdescribed.Theenergysector,especiallypowerproduction,ishighly interestingwithhugegrowthpotential,butalsouncertainasitdependscompletelyon politicaldecisionsandthegovernments`abilitytoimplementitsenergypolicy. ThelastpartlooksbrieflyatexperiencesfromtheDanishB2Bprogram.Itcontains conclusionsandrecommendationdividedintothreesections;issuesrelatedtothe businessframework,tosectorissuesandtoissuesconcerningafutureB2Bprogram betweenNorwegianandBangladeshibusinesses.

1.2Methodology
In collaboration with Bangladesh Enterprise Institute, a program for the fieldwork was set up aiming at meeting representatives for sectors of special interest and institutions involved in private sector development in Bangladesh. Preparations for the study included interview with a representative of the Danish B2B program. A number of studies carried out for private sector development in Bangladesh have been perused and references made to issues of doing business in Bangladesh that might be of interest for the potential investor. Further, documents and websites providing information to investors from the government and authorities have been studied and often quoted. Areas and procedures where information on routines does not correspond with experience of investors are mentioned. A number of meetings have been conducted with resource persons from companies, authorities and sector professionals1. The study report might be seen as a practical guide to do business in Bangladesh with introductory information of interesting sectors.

1Annex1Informationgathering 9

 2.0ThebusinessframeworkinBangladesh

ThebusinessframeworkiswelldescribedinthebookletBangladeshInvestment Handbook,publishedbyBOIin2007.Theinformationfrom2007isstillcorrectexcept fromsomechangesintaxlawsaswellasincentivesforcompanies.TheBOIwebpage; www.boi.gov.bdprovidesinformationtocompanieslookingtoBangladeshforbusiness. Thatsaid,mostinvestorswillexperiencethatproceduresdescribedasquitestraight forwardandeasytoaccess,inreallifesituationtakestime,iscumbersomeanddifficult topushthroughthesystem.Acommonreasonfordelaysandproblemsisthewidely expectedhandlingfees(speedmoney)requestedbyofficersatdifferentlevels. Unfortunately,themaybemostimportantinstitutionsforhandlingapplicationsfor foreignbusinesses;TheBoardofInvestment(BOI),DhakaCityCorporation(DCC)and TheRegistrarforJointStockCompaniesandFirms(RJSCF)areknownforunofficial practicesandfordelayingtheprocessiftheirrequestsarerejected.Thereareongoing programssuchasPrivateSectorDevelopmentSupportProgram(PSDSP)andSouthAsia EnterpriseDevelopmentFacility(SEDF)thatworkdirectlywithinstitutionslikeBOIto becomemoreefficient,butitisstillawaytogo.Thereisapressureonthenew governmenttoimplementtheplanforrestructuringBOI,aplanthatwasapprovedby thecaretakergovernment.BOIseemstoneedafullmakeovertobecomeanefficientand transparentorganisationpromotingbusinessinBangladesh. ThepreviousgovernmentstartedBangladeshBetterBusinessForum(BBBF)withthe purposetoimplementreformstoimprovethebusinessenvironment.Thisforumisput onholdbutthePrimeMinisterhasindicatedthattheworkoftheforumshallcontinue. Theforumhasbeenwellreceivedbytheprivatesector.Itsachievementsduringthe1.5 yearsinoperationarevisible. Detailsaboutcompanyregistration,taxissuesandremittancesarefoundinAnnex3: RoadmapforBusinessentryinBangladesh.

2.1CorporateSocialResponsibility(CSR)
The Ministry of Finance through the National Board of Revenue (NBR) has provided a significant incentive to companies in Bangladesh to increase and to formalise their corporate philanthropy and other CSR activities.2 The Statuary rules and order (SRO) has decided to grant a 10 % Tax Exemption of actual expenses for organizations involved in the listed Corporate Social Responsibility (CSR) activities and meeting the compliance conditions specified.

2http://www.ficci.org.bd/monthly_bulletins_view.php?bu_id=B-004 10

(SRO) No. 08 - Law/2009 Schedule A - The applicable CSR activities

Environment Fresh Water Management Forestry Beautification of a city or town or improving the beautification of a city or town Waste Management Donation to victims of natural disasters such as: - cyclone, earthquake, hurricane and flooding Establishing and managing Homes for Old People Donation to organizations involved in awareness building on HIV/Aids Donation to an organization involved in \'Mental and Physical Disabilities Donation to an organization involved in the treatment of Cleft Lip, Cataract, Cancer and Leprosy Donation to an organization or individual working with Acid Survivors Donation to an organization involved in `Women Rights and Dowry Donation to a Public University Donation to Government approved organizations, which are involved in Technical and Vocational Training for Poor and for Brilliant students. Donation to Government approved organizations which are involved in Higher Education for Brilliant Students Donation to a Government approved organization which is involved in Street Childrens Education

Health

Rights Education

It is commendable that CSR initiatives are taken and this is an encouragement for the development of CSR in Bangladesh. However, there are some questions made to what extent this is a relevant incentive, as so many companies do not pay tax at all. The message from the government is that CSR shall be applied both inside and outside the company, but might be emphasized even more to avoid that strain is put on the environment and the workers but owners green wash their business through generous donations outside the company. TocomplementaprivatesectorprogrammeinBangladesh,withparticipationfrom Norwegianbusinesses,Noradmightconsidercollaborationwithe.g.NHOandLO.Both organisationshavelongtermexperienceinworkingwiththemessuchasCSR, responsiblebusiness,workingconditionsandenvironmentalissues.Cooperation programswithsisterorganisationsinBangladeshtoestablishcommonunderstanding ofinternationallyrecognisedbusinessprinciples,healthandsafetymeasures,CSRand sustainablebusiness,canbeimplementedparalleltoabusinesstobusinessprogram. Cooperationprogramsoninstitutionallevelmightstronglyadvocatetheneedfor businessestoapplyCSRinsidethecompany.Norwegiancompaniesdoingbusinessin Bangladeshmightconsidersuchawarenessraising,capacitybuildinganddialogue creatingprogramsasasupplementaswellassupporttotheirwayofdoingbusinessin Bangladesh.

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2.2PublicPrivatePartnership(PPP)
Public-private partnership is not a new invention in Bangladesh. From the mid nineties, PPP commenced in Bangladesh resulting in 50 projects in telecommunication, port construction and other physical infrastructure projects. The budget proposal indicates increased focus on PPP in order to boost the economy and increase local and foreign investments. The government has ambitious goals for gross domestic product (GDP) growth, aiming at a growth rate between 8 and 10 % sustained till 2021. To attain this growth, they foresee investments in power production, energy, ports, communication, drinking water, waste management, education and health. The government realises that it alone cannot provide such huge amount of resources but will team up with private sector investors to invest alongside the government. The government will provide three new budget lines focussing on the following: PPP Technical Assistance to cover expenditure related to pre feasibility studies and preparatory work before asking the private sector to submit their bids for PPP projects. Viability gap funding as a subsidy or seed money to attract private initiatives for the construction of power plants, hospitals, schools, roads and highways which are nonprofitable but essential for the society. Infrastructure investment fund from where the government can provide equity or loan to private investors to ensure Government participation. The government plans to set up an institution for preparation and implementation of the PPP budget and indicates that the PPP facilities should be in operation from September 2009. At the time of final editing of the report (Oct. 2009), there are no signs of this facility. When it comes to renewable energy, the Government has given emphasis to solar power only, but despite its declaration of ambitious plans, there is no trace of the promised funds to be disbursed through commercial banks for the purpose. The World Bank has declared credit to the Bangladesh Government for supporting rural people for solar solutions but there is no known progress in this project. Investors in the sector should follow the development of the governments PPP plans closely, although it is likely that interested investors has to go through the usual practice of political lobby. Advantages as well as possible disadvantages to invest alongside the government should be assessed. The position paper PPP: Invigorating Investment Initiative through Public Private Partnership was published in June 09.3

3www.mof.gov.bd/en/budget/09_10/ppp/ppp_09_10_en.pdf 12

 3.0Sectorspecificissues 3.1ICT
3.1.1Aboutthemarket
The ICT sector has developed rapidly over the past few years with an average annual growth rate of 40 % for the last five years according to the UNICO study of the industry4. This rapid growth is supported by good export trends as well as large demand for IT services in domestic industries such as telecom, banking, finance, pharmaceuticals and the garment industry. More than 400 ICT companies were registered at the time of the study (February 2008), employing more that 12.000 professionals. The major export market for ICT services from Bangladesh is the US, with Denmark, UK, Japan and Australia following. The average company has 50 employees. The types of products and services delivered from Bangladeshi ICT companies are as follows: Product and service Accounting and financial management Inventory management HR Software Website/web applications ERP (Enterprise resource planning) Software implementation and integration Billing Asset Management Point Of Sales for retail stores E-commerce Data entry and conversion CRM (custom relationship management) E-governance application SCM Companies providing such products and services (152 companies in the sample) 69% 59% 58% 57% 48% 46% 43% 38% 37% 36% 34% 32% 29% 27%

4UNICOInternationalCorporation;Software/ITESIndustryinBangladesh,Feb2008 13

Data warehousing Access control Mobile and wireless application E-learning Data security Gaming software

23% 22% 18% 17% 14% 6%

Type of business provided by IT and software companies in Bangladesh5. The table builds on a survey of 152 companies in 2005, so expect changes in the composition of services. More than 100 Universities, colleges and institutes provide ICT related degrees and produce more than 5.500 graduates annually. The Bangladesh government and the Bangladesh Association of Software and Information Services (BASIS) are actively promoting the ICT sector as a career through awareness building, practical education for new graduates and paid internships, and training programs for mid-career employees to excel their skills. For call centers, Bangladesh is considered as an interesting location. The parts of the population with good education speak English well and the workforce is increasingly service minded. An expatriate who has been working in many countries says that he has never had such good and stable workforce as in Bangladesh they have the ability to work hard, they are loyal, and the competence and education level of the staff is very good. An international company asked the employees to range what criteria they consider to be the most important for an employee looking for work in the ICT sector. Surprisingly, salary and benefit was lower ranked than criteria such as reputation of the company, a friendly working environment conducive to learning, international company. One reason might be that if it is a well-reputed or international company, the expectation of decent salaries is imbedded and not necessary to express. Many companies in the ICT sector have acquired the ISO certification as well as the Level 3 of Capability Maturity Model Integration (CMMI). In the Danish B2B program, many of the partnerships have been in the ICT sector. The type of services traded between the two partners vary from web development services, digital mapping, software development, GIS processing, outsourcing of architectural drawings, creating an e-marketplace, graphics design and lay-out. 6

3.1.2Benefitsandchallenges
A key success factor for smooth collaboration with Bangladeshi companies on service delivery of ICT services to the European/Norwegian market is presence of staff or in depth knowledge and close relationship to the outsourcing company. It is advised that the Norwegian company involved should be in charge of the technical project management, while local staff can do the administrative part. The experience from the Danish B2B program 5UNICOInternationalCorporation;Software/ITESIndustryofBangladesh,2008
6http://www.ambdhaka.um.dk

14

indicates that the main challenges in project collaboration are project management and communication. These frustrations can be overcome by presence from the Norwegian company. It is likely that presence in the country is needed for a longer period than expected in the start up of a joint project. It can take more than a year before project management and communication runs smoothly between the two partners, according to Danish experiences. Personal abilities and capabilities of the representative of the Norwegian company can make or break the success of the collaboration between the partners. Careful selection of the right employee is crucial and personal abilities are seen as more important than technical skills. Prices of human resource are still low in Bangladesh, with prices as low as 200 NOK per hour for software development, and for data mining prices vary from NOK 100 to NOK 160 per hour based on experience of staff. A document from BASIS promoting Bangladesh as outsourcing destination for ICT compares costs in Bangladesh with other Asian destinations: WhyoutsourcetoBangladesh? BangladeshofferssignificantcostadvantagesforIToutsourcingbothintermsof workerwagesaswellascostofinfrastructure SalaryofprogrammersinBangladeshis50%ofthatinIndia,40%ofPhilippines and70%oftheVietnam RentforofficespaceinDhaka(Capital)isbelow20%ofthatinDelhiand40%of Manila Software and IT services have been declared by the Government as a `High priorityexportsector All Software and IT Services companies including those having foreign ownershipshavebeenexemptedfromIncomeTaxuntil2011

3.1.3DoingbusinessintheICTsector
It might be easier to set up IT companies in Bangladesh than other types of companies. The reason is that there is not much transport of goods across borders, raw materials to import or cumbersome work getting goods out of the customs. When the business is established and properly registered, and the trade licence is obtained, the business is running without too much interaction with government bodies. However, when a contract is signed with an overseas customer, the local company need to obtain an Export Registration Certificate (ERC). The ERC must be made for each order. When the remittance (money transfer) arrive in the companys bank, the company will have to present the ERC, as well as a work order invoice, the registration certificate of the company and Form C; Declaration of remittance to the Central Bank. When this paperwork is through, your bank will transfer the money in local currency to your local currency account. A company in the export business will be granted to keep 40% of the remittance in foreign currency and it will be deposited in the companys foreign currency account. 15

3.1.4Internetconnection
The development of the ICT sector is hampered by Internet capacity. The edge system is available whereas many are looking forward to the development of 3G systems. Access to 3G will mean 10 times the speed of the present system to a cheaper price. However, the 3G do not meet the security requirements to transfer of data that many clients need. The government owned Telecommunication Company is presently the only provider of Internet services. There are no known plans to change the monopoly system and open for private concessions. However, the Telecommunication Company is looking at possibilities to open one more international line to increase the stability and reliability of international Internet lines. With a second line in place, Bangladesh is likely to attract more business as an outsourcing destination. Many companies will shy away from Bangladesh as long as they depend on only one line. It is seen as risky. Services are relatively expensive. Dedicated bandwidth of 3 MB per second will cost approximately NOK 11000 per month. There are restrictions on services via the Internet and e.g. Skype calls are not permitted, but this restriction is difficult to enforce.

3.1.5Outsourcingofservices

OutsourcingofICTservicestakeplaceinmostpartsoftheICTbusiness.Often,theend customerdoesnotknowwheretheactualserviceiscarriedoutastheydealwithaone stopsupplierservingthecompany`stotaldemandforICTservices.Whenmultinational actorschoosecountriesforwheretooutsourceservices,theyevaluatearangeofcriteria suchaslanguageandeducationlevelaswellasgeopoliticalissues.Longterm perspectiveofstabilityisimportanttomakeinvestmentsinthesectorinanewcountry. Twostablelinesoutofthecountryinplaceareimportant.Bangladeshconsidersto installonemorelinewhichislikelytoincreasetheinterestforBangladeshasan outsourcingdestination. Outsourcingofsoftwaredevelopmentisworkingwellwithintechnicalfields,especially whereEnglishlanguageiscommonlyused.However,softwaredevelopmentfor NorwegiancustomersoftenrequireknowledgeoftheNorwegianlanguageandculture onfunctionallevelandwillthusdependonclosecollaborationbetweenpeoplewith differentskills. CommoncountriesforoutsourcingofICTforNorwegianbusinessesareIndia,Ukraina, PolandandotherpreviousEasternEuropecountries. EDBBusinessPartnerhaspublishedareportonglobalsourcingavailableonthe Internetwheremuchinformationonoutsourcingisfound.7 7

http://www.edb.com/Documents/Corporate%20Documents/Report_Global_Sourcing_2007.pdf

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3.2EnergyandPowerProduction
Present Power Generation of Bangladesh Power Development Board (BPDB) including Private Power Plants and its Key Statistics are given below8 TOTALINSTALLEDCAPACITY BPDB IPP SIPP&Rental PRESENTGENERATIONCAPABILITY MAXIMUMDEMANDSERVEDSOFAR TRANSMISSIONLINES(230KV) TRANSMISSIONLINES(132KV) TRANSMISSIONLINES(66KV) GRIDSUBSTATIONCAPACITY(132/33KV) DISTRIBUTIONLINES(33KV&BELOW) CONSUMERNUMBER 5453MW(105Unit) 3812MW(59Unit) 1330MW(39Unit) 311MW(7Unit) 4931MW 4188.5MW 1158RouteKM 3166.8RouteKM 167RouteKM 9513MVA 47,479RouteKM 17,83,295 December2008 December2008 December2008 December2008 December2008 10072009 FY2008 FY2008 FY2008 FY2008 FY2008 FY2007 FY2008

GRIDSUBSTATIONCAPACITY(230/132KV) 6400MVA

Presently, the demand for power is about 6000 MW per day, while generation ranges between 3200 MW to 4100 MW, recording a daily shortage of 1900 MW to 2800 MW. The installed capacity as per fuel is shown below9, though the data does not include 110 MW heavy furnace oil (HFO) Power Station at Shikalbaha, Chittagong and 20 MW HFO Power Plant in Khulna.

8http://www.bpdb.gov.bd/key_statistics.htm
9http://www.bpdb.gov.bd/installed_fuel.htm

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Almost 81% of the electricity is based on natural gas, 6% on HFO, 4% on diesel, 4.77 % on coal and 4.39% on hydropower. Only a small portion is based on liquid fuel other than diesel. In addition to the abovementioned generation transmitted through the public grid, many companies, especially in the industrial sectors, such as, textiles, pharmaceuticals and chemicals, generate electricity for own consumption (captive generation). The approximate production from captive generation is in the range of 1800 MW of which 1200 MW is based on gas and 600 MW are based on liquid fuel. Various independent power producers (IPPs), which own one third of the total generated capacity, have turned out to be the most reliable source of generation capacity. The energy situation is seen as one of the biggest obstacles to do business in Bangladesh as well as to attracting foreign investments. It might seriously hamper the GDP growth in the years to come as for every 1 % GDP growth the power sector must grow with 3 %, which effectively means that the power sector must grow with 18-25 % every year. Though everyone seems to agree on the seriousness of the energy situation, the governments have not been able to act accordingly and develop new generating plants meeting the demand. The reason for the power crisis is not only the resource situation, but also lack of political initiatives. However, the government has a vision of 100% coverage in 2020, at present only 40% of the population has access to electricity. 100% electrification is equivalent to 16000 MW installed capacity in total. To achieve this very ambitious goal by 2020, the investments needed are estimated to 12 Billion USD per every 5 years to cope with the development. In addition to erecting new power plants, the supply of energy source must be developed as well, be it local coal resources or exploration of new gas resources onshore and offshore. The government may participate with only 20% of the investment; the rest must come from private investors and institutional investors such as the WB and the ADB. Recently, government has taken very ambitious plan to install at least 5000 MW capacity power plants, with each power plant ranging from 50 MW to 500 MW. Most of the power plants are planned to be private in nature, such as Build Own and Operate (BOO), Build Own 18

and Transfer (BOT), Independent Power Plants (IPP), Public Private Power Plants (PPPP) and some of them are rental power. Out of 3500 MW Power Projects 2000 MW will be generated from coal, 1400 MW from HFO and only 100 MW from natural gas. It is also learned that other power projects under planning either may be coal or HFO. This is the first time government is not giving any assurance of supply of fuel/source of energy; moreover, it is well declared that the project owner must arrange the energy source for new power projects. Most of the projects are private power projects, such as rental (1-3 years), BOOs, IPPs and the PPPs, where government will have maximum 20% of shares. With such huge and growing power deficit there is large business scope both for domestic and foreign companies in the power sector. The Governments plans and policies for the power sector still seem not very clear though The National Energy Policy from 2004 indicates strong focus on the power sector, but till now, implementation is hampered and little action has been taken. Rehabilitation of older power plants will also become increasingly important in the future.

3.2.1RehabilitationofOldPowerPlants
40% of the power plants are more than 20-25 years old and already due for major overhaul. They are running well below capacity due to efficiency problems. With the present power situation, it is not realistic to replace them with new and more environmentally friendly power generating technology in a short-term perspective. The need for rehabilitation of old and inefficient plants is obvious, but so far the Government have put even lesser emphasis on rehabilitation than on construction of new plants. However, it is likely that rehabilitation of old plants will become an interesting business in the future with another series of power plants due for overhaul, installed in early and late 1990s. The rental power plants as well as company owned power plants (captive generation) are seen as very inefficient (maybe as much as 50%) with need of rehabilitation. It might be feasible to invest in rehabilitation of power plants and get shares as a partly payment for technology installation. The increase in efficiency and following increase in profitability should make such model interesting.

3.2.3Oil,GasandCoal
Own energy sector of Bangladesh is largely concentrated around natural gas. Bangladesh has substantial resources of natural gas with natural gas wells opened in the 1960s, the 1970s and only a few were added during the 1980s. Development of new gas wells as well as renovation of old wells have stagnated and hampered the production of gas. Often the pressure of the national gas distribution system goes low and resulting in unreliable production. New gas connections to the industries become a difficult issue. The natural gas (NG) is distributed in pipes to most of the Eastern Districts and some of the Western Districts and still the Southern part and Northern part have no gas connections. Domestic cooking largely depends on gas in the urban areas where gas connection is available. People living in areas without gas distributions through pipes use locally available biomass (fire woods), kerosene or LPG (Liquid Petroleum Gas) in cylinders for cooking. From 2003 the natural gas is being compressed and used in vehicles as Compressed Natural Gas (CNG). The use of CNG has been largely increased due to lower cost than liquid fuels (petrol, octane and diesel). Two stroke engines had been banned in Dhaka and Chittagong City in 2002 and all three wheelers and cars have been converted to use CNG. This makes a tremendous difference on the air 19

quality in the crowded streets of the cities, but use of gas in vehicles has increased tremendously and thereby caused another reason for lower gas pressure in the national distribution gas pipelines. Most private owned industries power stations run on natural gas, but recently there are restrictions for using NG as the sole source for power generators. Now, the government insists on dual fuel system generators which can run both on gas and diesel or gas and furnace oil. At present, the remaining deposit of explored sources of gas is approximately 6 Trillion Cubic Feet (TCF). Analysts have been estimating remaining sources of gas to 32 TCF at a 50% probability10. Despite the potentially good news, new gas explorations, if any, are likely to be started at least 5-6 years ahead. No drilling has been done to confirm these estimates. Due to the countrys urgent need for gas the government is considering to buy Liquefied Natural Gas (LNG). The plan is then to degasify the liquid gas to feed into the gas transmission pipe system. Professionals in the energy sector argue that gas should be prioritised for industrial purposes and not so much for producing electricity. Many industries depend on gas in their industrial process, such as the fertiliser industry. The production suffers when access to gas is limited. At the moment Petrobangla (Bangladesh State Owned Oil and Gas Company) loose BDT 27 (ca NOK 2,7) on each MCF (1000 square ft) NG they provide to the gas transmission system. The gas provision is thus heavily subsidized. Coal is well suited for power generation and Bangladesh has an estimated 67 TCF in coal reserves. Mainly due to controversy on the exploitation of the coal deposits, the government has not been able to make decisions on how to utilise the resource. Instead, there has been a discussion whether Bangladesh should invest in coal power based on import of Australian coal. Estimates show that costs of Australian based coal energy will be 5 BDT per KWH, while cost of local coal will be 3 BDT per KWH. Import of coal from Australia also forces Bangladesh to build a deep-sea port that can receive vessels above 5000 DWT, which is adding further costs to this alternative. Professionals in the energy sector argue that coal mining must start immediately and construction of coal-based power plants must start simultaneously. A plan for development of coal resources must be in place to remove or mitigate social and physical issues related to the mining, through collaboration between stakeholders like government, affected population, miners etc. The coal resources are in abundance and can solve Bangladeshs energy deficiency for many decades to come. Some of the resources are at shallow depths and therefore feasible for open pit extraction. Bangladesh started early to explore its offshore oil resources, but only 90 wells have been dug and neighbouring countries are far ahead in exploration of resources in the Bay of Bengal. In 2008 Petrobangla invited bidders for 30 new blocks. The offshore oil resources are estimated to be limited compared with potential for gas and coal. For many years Bangladesh has been importing crude oil from Saudi Arab and Other Arabian Countries at a reduced rate.

10SurveybyUSGSandNorwegianPetroleumDirectorate 20

3.2.4RenewableEnergy
Developments in the time to come will for sure consider more environmentally friendly methods of power generating, but with the present deficiency, the government is looking for all kinds of power sources, such as coal, nuclear, gas as well as for solar. The government is in discussion with the Russians on construction of a 1000 MW nuclear power plant. The government is presently preparing a Request for Proposal (REP) to build a windmill park of 50 MW. The company that wins the bidding will build, own and operate the plant and negotiate a purchase agreement with the government. Renewable energy has so far not taken off, except from schemes of rural electrification, covering individual household and financed mainly through Micro Finance Institutions (MFIS) mostly using solar power and biogas from manure as the source of energy. Taxing on renewable energy (solar) has been fixed in the current fiscal year budget to 5.66%. The CDM facility is not commonly known in Bangladesh yet, with only 3 projects approved under CDM. However, there is increasing interest in the mechanism and Dhaka Chamber of Commerce and Industry will have a training workshop on the topic in July 2009. Solar is the most commonly used renewable form of energy and the government has framed a renewable energy policy with specific targets. This is a first step that hopefully later leads to a plan for implementation. At present solar home systems generate 15 MW of electricity across the country. The policy envisions meeting 5 % of the total power demand by 2015 and 10 % in 2020 by developing renewable energy sources such as solar, biogas, biomass, wind and hydropower.11 Grameen Shakti, a leading organisation installing solar home systems in off grid areas, says nearly 80 million people do not have access to electricity and the solar home system helps thousands of rural people to light their homes. Grameen Shakti also provides power to 230,000 households from 7000 biogas plants. GTZ is involved in a program with poultry and dairy farmers where bio-gas is converted into electricity. An estimated 100 MW can be generated through farm based biogas plants. Landfills as a source of biogas have not yet been exploited widely in Bangladesh, but the potential is likely to be high. Rahimafrooz Renewable Energy Ltd. will start to assemble solar panels to provide the domestic market with solar home systems. Recently the Bangladesh Bank has formed a USD 29 Million revolving fund for banks and financial institutions to extend loans at low interests to renewable energy development. On the time of editing the report (October 2009) the funding is not yet disbursed. In the budget for the fiscal year 2009-2010, the government exempted VAT on solar panel, but custom duty on import was increased to 5.66%, which was earlier 4.07%, though the commitment of the government and proposed budget was to bring down the custom duty on import to 0%. The government says that it considers possibilities of setting up hydroelectric power plants in high stream rivers, from where 10-15 MW can be produced. Bangladesh has presently only one big hydro power plant with 230 MW installed capacity, but mostly running at lower capacity. The reasons why hydropower has not been developed in a country so rich on water resources are lack of difference in altitude as well as high density population and great controversy of regulating the rivers.

11TheDailyStarBusiness,24thJune2009 21

Bio fuel is presently not considered an interesting venture in Bangladesh in a big scale. The soil is well suited for food crops. The country aims at self-sufficiency of food with a surplus for export.

3.2.5GovernmentPolicies
When industries produce their own electricity, the government has been issuing licences for companies own power generation at a relatively high price. Also, the companies had to pay a yearly fee to maintain the licence. In the new budget, this licence is lifted and will be a good incentive for companies to invest in power generation. The grid system as well as the present subsidy system in the power sector will hopefully implement purchasing facilities to make better use of surplus electricity produced by companies (captive generation). So far, the government has not explored the possibility of buying excess electricity from captive generation and this might be a reason for low efficiency of the company owned generators. The government has over the past 9 years only given concessions to 8 relatively small plants. An ongoing bidding process is on for a 450 MW combined cycle (300 MW gas, 150 MW steam) power station, the last project to be gas based. In the future, the government is expected to come out with tenders for energy production on a regular basis. The IPP program worked well in the 1990s, since then many plans have been tendered and awarded but then cancelled due to questions whether rules were followed. The approach of the government to deal with the power situation has been ad hoc and often driven by political considerations. The highly subsidised natural gas for captive generation to offset power supply shortages has failed to attract private investors. To turn the power sector back on track, the government needs to prioritize and give clear political support. One of the critical issues is to develop an efficient pricing policy with market pricing of gas and power prices to full cost recovery levels and a fair return of investments. The demand for power will never be met until the energy price is market driven. There is no lack of plans as The National Energy Policy (2004) covers all sorts of energy sources, indicates the way forward and invites the private sector to invest in energy. However, the real life situation has proven otherwise and the progress indicated in the plan is not implemented.

3.2.6TheTypicalInvestmentRouteforPowerGeneration
Power generation and energy exploration is fully regulated by the government. To operate in the power generation sector, the company must have a purchasing agreement with the government. The Ministry of Power, Energy and Mineral resources is the one inviting bidders to tender in the power sector. Sometimes companies go directly to the BOI to get a licence, but this is not possible in order to invest in the sector. However, interesting concepts that can help Bangladesh solve its power crisis can be presented to the Ministry of Energy and may be later result in an invitation to tender where the initiator becomes pre-qualified based on the companys technical solution. All tenders must adhere to the public procurement regulations and the bidding process is assumed to be very transparent and following normal procedures. The tender is published on the Ministrys website. The winner of the bid will negotiate an agreement with the Power Development Board (PDB) or Rural Electrification Board (REB) on selling power to the grid for the next 15 years under Independent Power Policy (IPP). The contract might indicate a variable part taking into consideration the fuel costs and a non22

variable part for other costs. This same tender procedure is expected for exploration of oil and gas as well as for rehabilitation of old power plants. Companies with a power purchasing agreement under the IPP have good experience with selling power to the government in terms of timely payment as well as good profit margins.

3.2.7BusinessOpportunitiesinthePowerandEnergySector
The business opportunities in the Power and Energy Sector may fall under the following categories: 1) 2) 3) 4) 5) 6) 7) 8) Coal-fired or furnace oil power plants. Rehabilitation of old power plants. Exploration of oil and gas. Selling wafers for local assembly in Bangladesh. Selling solar technology to Bangladesh. Selling technology for biogas plants/investments. Preparing projects for CDM facilities. Follow the developments on tenders for wind and hydropower.

9) Construction of terminal for oil and gas. At present smaller vessels have to reload from mother vessels bringing the oil/gas to Colombo or Singapore or outer anchorage (near Kutubdia Islands) as Bangladesh has no deep sea terminal.

3.3ShipbuildingandMaritimeRelatedActivities
Maersk is the biggest international actor in maritime related business, and has been present in Bangladesh since 1988. As a result of Bangladesh successful entry into the market with garments, the demand for container transport has been increasing steadily over the years. In addition to garments, goods as ceramics, pharmaceuticals and frozen shrimps represent huge need for transport. An estimate shows that every year there is a growing demand of containers about 10%.

3.3.1PlansfortheBangladeshishipbuildingsector
The market for transport services will increase. According to informants, river vessels carry 70% of the domestic transport. There are approximately 2000 domestic transport vessels in the range from 500 DWT to 2500DWT capacity and in addition to this, there are about 1000 passenger ferries (locally known as Launch) for inland transportation. There are 100 oil tankers carrying 3 mill tons of oil per year. 2 mill people are working in the river transport sector. There is a need for renewing the domestic fleet. Accordingly, shipbuilding is likely to become a growth sector. There is huge optimism on behalf of the sector and many new actors express an interest to diversify into shipbuilding directed towards international markets. Due to cheap and accessible labour, many believe that Bangladesh can become a new destination 23

for international shipbuilding. The industry in Bangladesh lacks experience in building bigger ships (from 5000-6000 DWT). Competence in this type of shipbuilding needs to be developed. The local industry needs access to technology and might be ideal projects for business collaboration between international ship builders and local companies. Bangladesh have no ambition of starting to build big ships (above 6000 DWT) in the near future, but would like to use new technology and international experience to build smaller ships for local and international markets and then increase the size of ships as they get the experience. There is need for training in different technical fields, in naval architecture and design, managerial capacity, dealing with international contracts, quality management, health and safety etc. An order from Europe is regarded the best learning experience as the pressure is on to prove the shipyards ability to compete internationally immediately the contract is closed.

3.3.2Enteringtheinternationalmarket
This is exactly the scenario that Western Marine Shipyard in Chittagong is experiencing at the moment. The Danish B2B program brought representatives from the Danish ship building industry to Bangladesh to look for a local shipyard for contracting vessels. The Western Marine Shipyard caught the interest, but the shipyard was too small. As a result, the shipyard has shifted to a new location with 10 ha land. Construction halls are built. The first vessels are contracted and under construction. 5 vessels of 4500 DWT are contracted to Denmark. Another 6 vessels of 5200 DWT are contracted to Germany. The Western Shipyard has achieved a lot within short time, the acid test proving that it can compete internationally is meeting the deadlines of delivery and keeping the quality focus in every step of the building process. Germanischer Lloyd (GL) is classifying the vessels and follows each step taken in the shipyard. To enter into a contract, the buyer and the seller agree on the details of the contract such as who is buying the equipment, what make of equipment to be fitted, which classification shall be used. The contract should further describe the time schedule for the various steps of the construction such as steel cutting, keel laying, launching and delivery date. Negotiating and agreeing on penalties for not respecting delivery time is also an important part of the contract. Equipment bought from abroad to be fitted into vessels can be imported duty free. This has been tested by the contracting of ships for Denmark.

3.3.3WhatcanBangladeshoffer?
According to professionals in the shipping sector, a ship can be built for half the price in Bangladesh comparing with China. Good welders are paid 600 USD per month. Due to recession and lay offs in the Middle East, trained welders returned to Bangladesh. They now find interesting jobs in the ship building industry in Bangladesh, which only recently has started to look at international markets. There are a few recognised shipyards as of now operating in Bangladesh, such as Khulna Shipyard, Narayangonj Shipyard, High Speed Shipyard, Ananda Shipyard, Karnaphuli Shipyard and Western Marine Shipyard. The first 2 shipyards are managed by Bangladesh Navy and mainly used for their own ship repair. There are many local shipyards, engaging in making local cargo ships, oil tankers, fishing vessels and passenger launches. Most of them make their own design and do not follow any classification. Ananda Shipyard has started to build ships for export markets, such as Denmark, Mozambique and Germany. Western Marine Shipyard has come up recently. Both those private shipyards have obtained a handful of international contracts. Many Bangladeshi entrepreneurs would like to enter the ship-building sector. Most of them can offer access to land, some have already shipyards constructed or planned. They are likely to compete to team up with international ship building actors and presumable good deals can be negotiated in the ship-building sector. What local actors expect from the international actor 24

is everything else; contracts (market), experience, technology, competence, design, brand name etc. 80%oftheproductionfromNorwegianshipyardsisfortheoffshoremarket.Mosthulls aretodaybuiltoutsideNorway.Theequipmentmightbefittedeitherintheshipyard buildingthehullorinaNorwegianyard.Someshipownersexperiencethattechnically complicatedvessels,likeoffshorevessels,benefitfrombeingequippedinNorwegian yards,werelongtermexperienceinfittingsuchequipmentexists. Fromprosperitytotroubledtimes12giveanoverviewoftypesofshipsbuiltduring 2008andanupdateofthesituationintheNorwegianshipbuildingsector.

3.3.4Businessopportunities

Constructionofsmallercontainervessels(upto6000DWT)fullyequipped Constructionofsmallertankers,fullyequipped Constructionofhullsfortheoffshoresector Contractorsmightprefertheequipmentofoffshoreandspecialpurposevesselstobe fittedinNorway,duetolongtermexperienceandavailableexpertise.However,the hullsmightbecontractedanywherewherepriceandqualitymeettherequirements ofthecontractors. Weldingjobsoutsourcingofproductionofequipment

TheDaneshaverecentlycarriedoutastudyontheshipbuildingsectorandwillsenda delegationofcompanyrepresentativestoBangladeshespeciallylookingattheship buildingindustryinNovember2009.13

3.4Marineactivities
Fish production has increased rapidly over the past 15-20 years, mainly due to farming of fish and shrimps. The capture fishing in rivers and floodplains has stagnated which is creating some concern, as this has been a major source of income for the landless poor. Reasons for the decrease in inland fisheries are due to urbanization, increased pollution and unregulated overfishing.14 Inland aquaculture is the largest source of fish production in the country, with 12www.nmi2008.com/2009/02/19/fromprosperitytotroubledtimes/
13

http://www.thedailystar.net/newDesign/news-details.php?nid=108927

14Bangladesh:StrategyforSustainedGrowth,2007,p.63

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more than 80 % of the fish coming from smallholder pond polyculture. New ponds are developed at a growth rate of 2 % per year. Integrated rice-aquaculture systems have proven highly productive, but are still mainly small scale for local consumption. Increase in production is expected both in white fish farming and shrimp farming and both subsectors have potential to grow. Production sector Inland aquaculture Coastal aquaculture Inland capture fisheries Coastal/marine capture fisheries 2002 (mt/year) 850000 94580 750419 589500 2012 (estimate mt/year) 1465744 129597 606919 501689 Annual change (%) 5,6 3,2 -2,1 -1,6

Projection of Fishery Sector Output15

3.4.1Marinecapturefisheries
The trawler fleet is of diverse quality. There are trawlers for white fish and for shrimps, and each vessel has a licence issued by the government for either shrimp or white fish. There are no limitations of catch or quotas attached to the licence; with the licence, you can catch as much as you get. The last 10-15 years there has been no new issuing of licences for sea catch of shrimps, but the previous political government issued 40 licences for white fish. Thus, there is no steady growth in number of vessels operating (legally) within the sea borders of Bangladesh. The licences can be traded at market value and it can be sold with or without the vessel. Foreign buyers are welcome. Some Japanese companies are doing J/V with Bangladeshi companies. Presently, a licence for shrimp fishing can be converted to a licence for white fish upon application. One company say they would like to convert 2 shrimp licences into 2 white fish licences, as well as invest in bigger and improved vessels. Business in white fish is seen as better than shrimp fishing for the time being. The amount of fish and shrimp resources has not changed visibly over the years according to the fishing companies, but there is no satisfactory statistics to back these observations. The last survey of Bangladesh marine fish resources was carried out in 1969. Some companies have invested in new trawlers as other companies use vessels of more than 30 years. Old engines onboard the vessels consume huge amounts of fuel which shrinks the profit. The oil price rise, rather than environmental concern, has moved the industry to look at new technology to save fuel. Some trawlers use up to 3200 l fuel per day and fuel saving represent thus important cost savings. A pilot project organised in collaboration between a Danish and a Bangladeshi company equips a trawler with new technology from Denmark, mainly sonar and a new trawl. Even 15Fisheries Sector Review and Future Development; World Bank Bangladesh Water Country Assistance Strategy 2005. 26

though there has been some start up problems due to different behaviour of the seas (different forces; undercurrent, over current etc.), the pilot testing proves promising, as the pilot vessel has increased the catching capacity with almost 100 %. The project in collaboration with Danish industry aims at starting production of trawl nets in Bangladesh for supply to the market in and adjacent to the Bay of Bengal. An estimate of costs for locally produced equipment is said to be 20 % of the cost of equipment from Denmark. White fish and wild catch sea prawns are exported. One company visited has 7 trawlers for white fish and 8 for prawns. The vessels are fairly modern and the catch is processed on board. The export is solely block-frozen fish and shrimps and it goes exclusively to the Japanese market. HACCP standards are in place in the processing plants. In the future, the company plans to increase the value addition of the products and fulfil market requirements of the US and EU markets. So far, the Japanese market has been able to pay more than EU and US markets, but the fishery sector is increasingly interested in the EU and US markets. There are a handful of professional fishing companies in Bangladesh. Typically, these companies are diversified into the sea transport business or even into shipbuilding having their own yard for new construction and maintenance. Forward and backward integration with companies owned by the same group covering most of the value chain is common in Bangladesh.

3.4.2Shrimps
Farmed shrimps are mainly family businesses and only two out of many companies are listed. It is therefore difficult to get an idea of the profitability. Productivity in Bangladesh is very low, compared with e.g. Thailand, the leading shrimp exporter in the region. Current productivity in Bangladesh is 150 kg/ha, while Thailand has 4-7 tons per ha. Increased productivity is possible through extension services, better construction of ponds, improved hatchery and water management, reduced post larvae mortality as well as improvements in post harvest handling to increase the quality and safety of the final product.16 The sea catch of shrimps has the highest value. The shrimps are processed and packed on board the vessel and export is mainly going to Japan as frozen shrimps. Of the total production of Bangladeshi shrimps, only 10 % is sea catch. 90 % is farmed shrimps. The second best quality is the farmed shrimps in the brackish water in the coastal belt, the black tiger shrimps. 1/3 of the sea farms are located in Eastern Bangladesh, from Chittagong to Coxs Bazaar, the rest of the farms are in the West of Bangladesh. Farmed sea prawns in the coastal belt amounts to 60 % of the total shrimp export. Fresh water prawns are found in ponds in many parts of Bangladesh and comprise 30 % of the total shrimp export (including catch). The shrimp farming amounts to the second largest export sector after RMG. Many of the actors are small holders with a few hundred kilos to sell. Many development programs have been directed towards quality improvements within shrimp farming, still there is a lot of issues to deal with. Government NGO partnership has proven to be the most effective means for improving smallholder aquaculture. The associations organising the farmers are seen to be weak.

16Bangladesh;StrategyforSustainedGrowth,2007,p.62 27

3.4.3Fishfeedandhealthandsafetyissues
Both local feed and imported feed are available for the shrimp and fish farmers. Chemical additives such as antibiotics are sometimes found in the feed and residues of antibiotics have been detected in exported shrimp. There is no proper public control of the fish and shrimp feed. A container of fresh water shrimp was rejected at the EU border, and this caused a ban on export of fresh water prawns for some time. The processing plants have laboratories to test the levels of bacteria and salmonella before export, and these factors are under control. The Fish Inspection and Quality Control (FIQC), under the Ministry of Fisheries is in charge of testing fish products going to the market. However, the capacity is lacking and they will only test samples to track antibiotics and chemicals. There is no government or private system to monitor the production at farm level and to test chemical residues in the product before going to the market. There are many processing plants, especially for farmed shrimps. Some are well equipped with HACCP requirements in order for export to the EU. There might be some over capacity of processing plants as companies compete for the raw material to fully utilise their premises.

3.4.4Businessopportunities
Cage farming as we know from Norway is not seen as very relevant at the moment although Koreans are about to start a pilot project, which should be followed with interest. If successful, this might open opportunities for production and selling of equipment for sea farming. Farming of shrimps is in general unknown to Norwegian fish farmers. Areas of interest for Norwegian expertise might be production of fish and shrimp feed as well as developing farm based programs to improve shrimp health and the environment situation. The latter might be launched as an object for a public private partnership provided the government would like to invest in the shrimp business and secure the sector in the future. As tracking of produce is becoming a necessity for export, there is an urgent need for control with chemical residues as well as farm based quality programs if the shrimp business in Bangladesh shall be able to compete in a market more and more concerned about food safety. The potential for selling Norwegian salmon in the Dhaka shops is unclear. It is mentioned that peoples taste is traditional. On the other hand, there are 10 million people in Bangladesh with high purchasing power. There is an increase of foreign business people from Korea and China living in Bangladesh demanding most types of seafood. The big hotels serve sushi and sashimi made partly from Norwegian salmon. The fishing sector needs investors and competence from outside. Marine capture fisheries and the processing industry can benefit from value addition of the catch as well as access to improved equipment and vessels. Norwegian investors can bring farm management and health and safety systems into the inland aquaculture. To reach the EU market, there is a need to bring in expertise that knows the taste and the demands in the EU market. Breeding and production of fresh water and marine species Equipment for processing plants and sea based cage farming Improved vessels fuel saving machinery, improved equipment and fishing gear Farm health programs and farm management programs in collaboration with public programs Shrimp and fish feed production 28

3.5Tradeofmanufacturedgoods
3.5.1Transportandshipment
Trade facilitation involves procedures and services and is critical for export competitiveness. Customs services have undergone significant reforms in recent years and the effectiveness of the Chittagong Port is increased. Around 90 % of the trade flows through Chittagong Port. The port used to be a major constraint and was ranked among the worlds least productive container ports. The caretaker government changed the management of the port and over a short time period, many of the inefficiencies have been dramatically improved. The average turn around time for vessels is reduced as well as the dwell time of containers, despite the increase of vessels and containers to be handled in the port. A new container port is under construction and operations outsourced to a private company. At the same time, a new container port is constructed outside Dhaka to transfer local container transport from road to river. Today all local container transport goes by rail or road. The construction of vessels with transport capacity of 80-100 ITUs (20 feet containers) has started and bring containers up the river. The shipping costs are high because of the absence of a deep-sea port. Containers as well as bulk cargo are transported on feeder vessels between Chittagong and Singapore or Colombo. The present maximum draft of a ship reaching the port of Chittagong is 9,25 m. A deep-sea port in Sonarband Island is under planning, but far ahead. When in place, mother vessels will be able to unload in Bangladesh and the need for feeder vessels will be reduced. The main import commodities are petroleum oil, cement/clinker, fabrics and yarn, food grain. The main exports are ready made garments, jute and jute products, fertilizer and frozen food.

3.5.2Readymadegarments(RMG)
The Bangladesh Garment Manufacturers and Exporter Association (BGMEA) is the apex body that represent the export oriented woven knit and sweater garment manufacturers and exporters. Readymade garment (RMG) alone earns about 76% of the yearly foreign exchange in the country. 2,8 million people are employed of which 85 % are women. As an export oriented industry, the garments industry has raised awareness on working conditions, child labour etc. It has uplifted certain parts of the population through employment with increasing focus on improvements when it comes to health, safety, environment, training and working conditions. All companies that are engaged in export of knitwear or garment products must be member of one of the associations in the garment sector. There is no quality cheque of new members, but the companies need to fill certain criteria to become a member; the company must comply with general labour laws, there shall be no child labour in the company and the company must have at least 75 machines. The quality of the products as well as timeliness of delivery and keeping to agreements is not an issue for the association. It is seen as an issue between the seller and the buyer. Export of knitwear (sweaters, t-shirts, underwear etc.) or garment products do not require any specific regulation or certificates.

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Case: A Norwegian company visits Bangladesh and would like to buy 25.000 t-shirts. Bangladesh Knitwear Manufacturers and Exporters Association (BKMEA or BGMEA) will set the buyer in contact with a number of their members that seem to fit with the type of product in demand. The negotiation between the buyer and the seller takes place, and the order sheet is sent from the buyer to the producer. The order sheet covers issues related to delivery time, but also quantity, quality, measurement sheet, size break down, colour break down, specification of all kinds. Delivery terms such as delivery time, payment, freight arrangement etc. is reached. The way payment is arranged differ widely from advance payment, partly advance payment, letter of credit (L/C), telegraphic transfer (TT), bank guarantee etc. Some companies can accept payment 6 days after delivery. The final agreement shall also include the freight arrangement, normally either FOB (free on board) or C&F (cost and freight). In both cases, the buyer pays for the costs of freight. Letter of Credit is the legally binding document between the buyer and the seller. It is the recommended way of payment for any newcomer in the market. The buyer opens the L/C in the name of the factory (or the intermediary if the buyer does not deal directly with the factory). When the L/C is opened, the factory (or intermediary) will accept and production starts. Still, there might be need for more communication between the buyer and the seller, e.g. the buyer specifying pantone number (exact colour). Samples might be going back and forth, sent through DHL or other speed carrier. The lead-time in the knitwear industry is said to be 60 -120 days. Very few buyers accept longer lead-time than 90 days. For garments of woven fabrics, the lead-time is longer. As the production goes on, the buyer, or her/his representative will inspect the production. Often buyers have a liaison office set up in Dhaka that goes to the factory almost every day to inspect and do random checking. A final random checking is done when the goods are ready for shipment. Before shipment, the buyer gives the go ahead. If there has been a delay in the agreed delivery time, the customer can refuse to take the t-shirts or ask for reduced price. 95 % of the knitwear that is exported from Bangladesh is made from locally made fabric, and have therefore no import duties in Norway. Even if the fabric is produced elsewhere and the tshirt is sown in Bangladesh, Norway accepts duty free import of the t-shirts, provided a certificate of origin is issued. The 25000 t-shirts will fit into a 20 feet container and the cost of freight to Norway will be in the range of USD 1500. The transport time will be 5 weeks. Most companies use a freight forwarding company to take care of the transport phase, including the paper work. This case illustrates perhaps the simplest form of doing business with Bangladesh with very few or no involvement of government bodies. The advice from the garment association to any one that would like to press orders from a factory in Bangladesh, is to be careful when they first enter into business. Quality requirement and timely delivery are risks the buyer should try to mitigate. Many choose to open a liaison office or branch office to take care of the quality control of production; other operates through a buyer agent.

3.5.3Hometextiles
The home textile industry in Bangladesh is heavily overbooked for the time being, due to good and affordable quality as well as a limited number of factories specialised in this production. Investment requirements are higher than in garments; machines are more expensive and specialized, there is need for more space for the production etc. Home textiles 30

look like a good industry for investors, as there is much untapped potential. Factories are not able to produce according to demand. Norway has no import duties on textile products from Bangladesh. Contrary to EU, Norway allows duty free import of the end product even if fabrics are imported to Bangladesh for cutting and making there. This means that high value products can be imported to Norway from Bangladesh using its duty free regime. Home textiles from the finest cotton qualities as well as expensive fair trade or organic cotton qualities can thus be landed in Norway at a cheaper price than if the cut and make is done in a country enjoying lesser duty advantages. Until now, Bangladesh seem to supply the mass market and have less experience in serving the upper end market with neither garments nor home textiles. However, with Bangladeshs 25 years of experience with export of textiles and a big part of the population trained as garment factory workers, there should not be major hindrances for the sector to start serving niche markets with high requirements to quality of fabric and work as well. Tollvesenet, Oslo, confirms that Norway have less strict rules than the EU on imports from LDCs, even when the raw material comes from a non-LDC. As long as the product comes with a certificate of origin from Bangladesh, the product will enter Norway without any duty requirements.

3.5.4Pharmaceuticals
Representatives for the pharmaceutical industry believe in continued progress for Bangladeshi companies. There are presently 250 local pharmaceutical companies, many of them among the top performers at the stock exchange. Bangladeshi success as a big producer of pharmaceuticals is partly due to its status as Least Developed Country (LDC) and the agreement allowing LDCs to copy any drug that is not patented without any purchase of licence. Reduced costs of production have thus made Bangladesh pharmaceuticals competitive with products form other drug producing nations. If a patent is made in the US, the US company need also to secure a patent in Bangladesh, to stop Bangladeshi companies from copying the drug. The Bangladeshi authorities are not likely to approve such patent applications from foreign competitors because they want to protect their own industry. The drug policy of 1982 forbad any import of medicines and raw material that could be manufactured locally. This boosted the development of the local industry. Medisinaldepotet, one of a few wholesale dealers of drugs for human consumption in Norway, says that import of drugs from outside EU is not common. Looking at the law, (Legemiddelloven 13) it opens for import from outside EU, but requires permission from Legemiddelverket. Legemiddelverket does not know of any import from Bangladesh, but is familiar with application for import of drugs coming from India. The pharmaceutical industry in Bangladesh is exporting to many countries. Its products are likely to be of the same quality as other world market drugs. Import and introduction of Bangladeshi produced pharmaceuticals into the Norwegian/Scandinavian market might be a business opportunity for Norwegian wholesale actors. The barrier will be to get the import licence and pass the quality checks, but if successful, the profit margin is likely to be high.

3.5.5Othersectors
Value addition of jute as well as trading with jute products are mentioned as areas with business prospects. Food processing of maize into feed for fish and poultry and processing of potatoes into snack products are further launched as business areas with potential in Bangladesh. Fruit juices and milk products are largely imported. 31

High quality and reliable education services, e.g. private universities with a brand name, sells well in Bangladesh. Many parents are willing to pay much for their childrens education. Studies in engineering within all kinds of technology fields such as electrical, mechanical, oil and energy, environment are in demand and students have good prospects for future job opportunities.

4.0TheB2BProgram
4.1Telenorasahandholder
As stated in Identification and feasibility report, Telenor is willing to assist Norwegian companies that would like to do business in Bangladesh in the initial business phase. Telenor like to see other Norwegian companies doing successful business in Bangladesh in one of the many business areas. Besides, increased business in Bangladesh is likely to be more business for Grameen Phone and Telenor. The content of the informal collaboration between Telenor and the PSD program might be: Telenor can give information like how to do, be it business specific issues or where to find what as an expat in Dhaka. Peruse business plans and give comments from their experience and perspective Introduce newcomers to business contacts and network Planning and setting up of programs for delegations or companies visiting Bangladesh should not be the role of Telenor. These programs can be planned by e.g. Bangladesh Enterprise Institute, which has proven excellent as a facilitator for business related programs. In addition to BEI, there might be other local service providers. Telenor express willingness to assist companies with commitment to do business in Bangladesh, but would not encourage a rush to Bangladesh to look for opportunities driven by easy-to-get grants. Marketing of the program towards businesses in Norway is further a role that Telenor can take part in.

4.2LearningexperiencefromtheDanishB2B
The B2B program is seen as successful with more than 50 business matches and many of these resulting in longterm business relationship and investments. The program started in 2000 and over the years the program has improved its success rate. Today, an estimated 60-80 % of the Danish companies entering into the program are likely to enter into some kind of business relationship in Bangladesh. The experience gathered from the program is likely to be relevant to Norwegian companies planning to do business in Bangladesh and is therefore specifically mentioned. The below mentioned experiences are based on recent information from persons knowing the program extensively as well as some recommendations and findings from the 2005 evaluation of the program by BEI17 17ReviewoftheImplementationoftheDanidaPrivateSectorDevelopment(PSD) Programme(20002005)inBangladeshandRecommendationsforaStrategyfor2006 2010 32

 The program recommends Joint Venture relationships between the company partners, but accepts also other forms of collaboration Careful selection of partners is important. Develop the business relationship and build trust before the parties enter into e.g. Joint Venture and binding relationship Discuss expectations with the partner and regulate the collaboration through written agreements Understand the importance of day-to-day follow up from the Danish side. Presence by the Danish partner in Bangladesh is crucial for success. Selection of Danish personnel to work in Bangladesh is crucial. The right management skills should be in focus. Support services from the company in Denmark are in most cases needed. The ability to live with cultural differences not to be underestimated in recruitment of personnel. Quality check of the Bangladeshi company can best be done through inspection at site. Access to reliable accounts is rare. Look at work conditions, work quality, products and very important is the impression of the people met. Practice and expect 0-tolerance for corruption from participating companies. The program gets credibility through its collaboration with the Danish Embassy (focal point is located in the Embassy) To market the program to companies in Denmark, it has proven an advantage to have Danish nationals working with the program. Important is also the link to the Embassy. The program success rely on its ability to build business network in Bangladesh and good relations to sector associations Bangladeshi companies find the program to be too much Danish driven as the Danish partner gets most of the program support and decides the level of technology.

5.0Conclusionsandrecommendations
5.1BusinessFramework
Companies that would like to do business in Bangladesh are likely to meet regulatory hassle and compliance problems. However, it is possible to do business without jeopardizing the companys business and governance principles. Patience is necessary. Itishighlyrecommendedtofollowa0tolerancepolicyforcorruption,althoughmost companiesconcludethatbyfollowingthe0toleranceprincipletheywillmissoutof somebusiness. Registering a company and getting the required licences in place are likely to take more time than indicated in the guidelines from the authorities. It is possible to have a chartered accountant or other specialised company doing this job, for a fixed price.

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Digitalising company registration and other business services is under way, thus making it difficult to use irregular payments to speed up the process. Digitalised services will hopefully decrease irregularities and promote transparency. Bangladesh is one of the locations where it is relatively easy to invest 100% as a foreign company. There are a number of incentives for foreign companies investing in Bangladesh. Tax holidays become less impressive when you learn that only a small part of Bangladeshi companies pay tax at all. Outward remittances are seen as cumbersome affairs. Companies planning to invest are advised to search information at an early stage to how to make the process as easy as possible. Access to enough and reliable electricity is seen as one of the biggest obstacles to industrial development in Bangladesh. Assessment of the power situation at the selected site must be carried out and measures to reduce risk of power shortage to be taken by the investor.

5.2 Sectorissues 5.2.1ICT

CostofhumanresourceandavailableICTcompetencearereasonsforBangladeshtobe ratedasoneoftheupcomingoutsourcingdestinationsintheworld18. InternetcapacityneedstobedevelopedtokeepabreastwiththeneedsoftheICTsector inBangladesh.Priceandspeedofdatatransfersbecomeincreasinglyimportantand accessto3Gislikelytobedeveloped. TheTelecommunicationcompanymightconstructanotherinternationallinefor internetconnection.ThisislikelytoincreasetheinterestforBangladeshasan outsourcinglocation.

5.2.2Energyandpowerproduction
Theenergysectorhasmanychallengesandisdifficulttomap.Thegapbetweendemand andsupplyforelectricityrepresentahugepotentialforbusinessdevelopmentfor domesticandforeigncompanies. Theenergysectordependsonanefficientgovernmenttoimplementthenational strategyandtocarryouttransparenttenderingprocessesresultinginconstructionof newprojects.Thepresentgovernmentneedurgentlytoproveitsabilitytoactto improvethecriticalpowersituation. Subsidieshavehamperedthedevelopmentofproducingenoughenergytoarightprice. Untilmarketpricingofelectricityisintroduced,thesituationwithenergyshortageis likelytocontinue. Coalreservesareavailable,buttheauthoritiesarenotwillingtomakedecisionsonhow toutilisetheresources. 18BASIS:BangladeshCountryProfile 34

Slowpaceofthegovernmentactionsintheenergyareaislikelytohamperthegoalof GDPgrowthupto10%towards2020.Availabilityofreliablepowerisneededto achievetheambitiousgrowthobjective. Gasreservesaredetectedbutnotexploreddespiteseriouspowergapandasector almostsolelydependingonnaturalgas. Renewableenergywithpossibilitiestosellcarboncreditsisnotwelldevelopedandhas businessprospects. Newbusinessinthepowersectordependsmoreonpoliticiansthanondemand.Therisk isthereforehuge,thatprogressinimplementingnewprojectscontinuestobeslow.

5.2.3Shipbuilding
Despitethepresentfinancialcrisisaffectingtheshippingsector,Bangladeshi entrepreneursshowgreatenthusiasmtogetintointernationalshipbuilding. Somecompanieshavegotinternationalorders;theshipyardsabilitytodeliver accordingtocontractswillbecrucialforthereputationoftheBangladeshishipbuilding industry. LabourcostisthenumberoneargumentforBangladeshtocompetewithestablished shipbuildingnations,estimatingthatthesameshipcanbebuiltinBangladeshforhalf thepriceofthatinChina. TheshipbreakingindustryhasservicedNorwegianshipownersforyears.Someship ownersmightthereforeincreasebusinesswithBangladeshalsoinbuildingofnewships. TheBangladeshishipbuildingindustryisdevelopingtheirnicheonshipsbetween 30006000DWT.Thechosensizeispartlyduetofutureexpecteddemandforthese typesofvessels,andpartlytothefactthatmostshipyardsarelocatedinriversthat restrictsthesizeoftheconstruction. MostshipbuildersinNorwayhavethehullsbuiltelsewhere19.Qualityandpriceare maincriteriaforwheretolocatecontractsforhullconstruction.OccupationalHealth andSafetymeasuresmustbeinplacetoavoidaccidentsandbadreputation.

5.2.4Marineactivities
Projectionsforthemarinesectorexpectsasteepincreaseinaquacultureandasmall declineincoastalandinlandcapturefisheries.Fishandshrimpfarmingislikelyto presentbusinessopportunitiestoNorwegiancompaniesinterestedineitherfish farmingorsellingofequipment. Productionoffishandshrimpfeedwithimprovedqualitycontrolisneededtoenhance thereputationoffarmedspeciesfromBangladeshtowardstheEUandotherdemanding marketspracticingstrictqualitycontrol. 19www.nmi2008.com/ 35

Farmbasedqualityimprovementprogramsareneeded,aswellasimprovedtechnology toenhancetheenvironmentalstandardofthefarmsandponds. Thelastsurveyofmarineresourceswasmadein1969.Reliableprojectionsforthe futurearenotavailable.Onlysmallreductionsincatchhavebeenobserved. Partsofthetrawlerfleetisoldandinneedforreinvestments.Energyefficiencyofmany vesselsislow.Investinginthetrawlerfleetwithmoremodernfishingequipmentaswell asenergyefficientmotorsarelikelytopayoff.

5.2.5Tradingwithmanufacturedgoods
TradinginRMGisthemainpresenttradingconnectionbetweenNorwayand Bangladeshwith5%oftheknitwearand2%ofthewovenmaterialimportedfrom Bangladesh.Thesenumberscanbeincreased,especiallyifthecompaniesfocusmoreon highvalueproductsbothingarmentsandhometextiles. ThedutyfreetextileimportfromBangladeshtoNorwaydoesnotrequireanyextraduty onrawmaterialcomingfromathirdcountry.Productsmadefromexpensivefabrics, suchasorganiccottoncanthereforebeimporteddutyfreetoNorway.Productionof hometextilesofthiskindislikelytogiveahighprofitmargin. Thehometextilefactorieshavetorefuseordersandhavelongwaitinglistsfor production;thisindicatesaninterestinginvestmentpossibility. TheInternationaltextilebrandsbuyingRMGfromBangladeshaswellastheNGOs shouldbecommendedforhavingmadethesectoralmostcleanwhenitcomestochild labour,violatingoflabourlaws,humanrightsandenvironmentalhazards. Despitetheongoingfinancialcrisis,sofartheRMGindustryhasnotdecreasedits activitiesonalargescale.

5.3Programissues
There are good prospects for building business relationship between Norwegian and Bangladeshi companies. A first step of a B2B program between Norway and Bangladesh should be to enter into a pilot phase with the aim of reaching a limited number of companies in the prioritised sectors (5-10 companies). The selected sectors; marine resources, shipbuilding, ICT, energy sector and trading with e.g. garments all have scope for business. Value addition projects in agriculture sector (food processing), jute products and trade with ceramics and pharmaceuticals are business opportunities that might be investigated further as potentially interesting for collaboration between Norwegian and Bangladeshi companies. A B2B programme will have an advantage if linked to the Norwegian Embassy, e.g. with offices in the Embassy. This will give the programme credibility and standing both in the Norwegian and the Bangladeshi business environment. The programme is likely to benefit from having a Norwegian national as a programme director, to enable easy communication with Norwegian companies and marketing of the program in Norway. 36

The program director will be essential to connect and build relationship to the Bangladeshi business environment and business associations. Some services such as quality assurance of Bangladeshi companies as well as preparing local companies for the program might be outsourced e.g. to Bangladesh Enterprise Institute. How to do business with Norway/Europe might be part of the preparation to enter the program for selected Bangladeshi companies. It can be organised as a training program raising issues of concern to Norwegian businesses and including a study visit to Norway. Norad might consider to invite Norwegian organisations such as NHO and LO to set up collaboration programs with sister organisations in Bangladesh parallel to starting a private sector program. Cooperationprogramsoninstitutionallevelmightstronglyadvocatethe needforbusinessestoapplyCSRinsidethecompanyandfocuson corporate responsibility issues, such as work relations, health and safety and environmental issues. Recruitment of Norwegian companies should be done before finding their match in Bangladesh, as the number of interested companies in Bangladesh is no limitation. The person in charge should be prepared to stay up to 50% of the time in Bangladesh, e.g. through 4 lengthy visits per year. In the pilot phase, the program director should closely follow each company entering into the programme and give tailor made support. Based on experiences in the pilot phase, conclusion to be made on what service level to provide and what approach to follow for the B2B in the next phase. Different companies are likely to need different support in the form of follow up from the program management. Smaller companies might need more close guidance as they might have fewer human resources to direct towards the activity in Bangladesh. The support (both in the form of follow up by a program director and in monetary support) should be generous and felt as a real alleviation of risks involved, especially in the pilot phase. Support given also to the Bangladeshi partner participating in the program might create more ownership to the business project from their side. The Norwegian B2B program should aim at a modest objective of companies participating in the program, maybe up to 50 companies over the life span of the program. Bangladesh is not well known to Norwegian businesses as a good location for business. Besides, there are many other PSD programs competing for the few Norwegian companies looking at business opportunities in emerging and challenging markets. The program might benefit from coordinated recruitment (cluster entry) of a handful companies for the pilot phase. Being in the same phase of entering a new market might create synergies and areas for collaboration, e.g. in terms of sharing premises, mutual learning, experiences and benefitting from coordinated contact with government and other bodies. Norwegian companies entering the program should be highly motivated and well informed about what to expect in Bangladesh. The recruitment should be strict. The companies should be selected on criteria as having good business opportunities in Bangladesh, as well as strong commitment to succeed. Small companies are less likely to succeed, due to the resource situation. However, there are examples on small companies with success in emerging markets. Small companies with the right motivation and realistic plans should not be excluded. 37

6.0Referencesandinformation:
Tenderinfo
Government Sites Gas & coal: www.petrobangla.org.bd Power Generation: www.powercell.gov.bd Power Grid: www.pgcb.org.bd Communications: www.moc.gov.bd Roads & G\Highways: www.rhd.gov.bd Railways: www.railway.gov.bd Government's Central Procurement Technical Unit: www.cptu.gov.bd Private Sector Sites www.bdtender.com www.bdtender.info www.alltender.com Other institutions that are also active in publishing tenders in the power sector are: Bangladesh Power Development Board (BPDB) www.bpdb.gov.bd Power Grid Company of Bangladesh (PGCB) www.pgcb.org.bd

Referencesmadetowebsitesandpublications

www.norway.org.bd/norsk/bangladesh/fakta/bilaterale.htm http://www.bangladoot.se/ www.fbcci-bd.org/investment/inctivfrforgninv.html http://www.discoverybangladesh.com/meetbangladesh/index.html http://www.boi.gov.bd/boi_services.html www.boi.gov.bd www.registrarofcompaniesbangladesh.com http://www.nbr-bd.org/incometax.html www.bfti.org.bd www.fbcci-bd.org/investment/inctivfrforgninv.html www.bangladesh-bank.org: Guidelines for Foreign Exchange Transaction www.bangladesh-bank.org: Guidelines for Foreign Exchange Transaction Volume 1, chapter 7 and 8 www.bangladesh-bank.org: Convertibility of Taka

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http://www.ficci.org.bd/monthly_bulletins_view.php?bu_id=B-004 www.mof.gov.bd/en/budget /09_10/ppp/ppp_09_10_en.pdf http://www.ambdhaka.um.dk http://www.bpdb.gov.bd/key_statistics.htm http://www.bpdb.gov.bd/installed_fuel.htm www.nmi2008.com/ http://www.edb.com/Documents/Corporate%20Documents/Report_Global_Sourcing_2007.pdf www.nmi2008.com/2009/02/19/from-prosperity-to-troubled-times/

http://www.thedailystar.net/newDesign/news-details.php?nid=108927

Complete list of RJSCF fees: www.roc.gov.bd:7781/

Publications: BASIS: Setting up Business in Bangladesh Bangladesh Investment Handbook, 2007 p. 66 Basischecklist:SettingupBusinessinBangladesh WorldBank:HarnessingCompetitivenessforGrowth,2008,p.24 UNICO International Corporation; Software/ITES Industry in Bangladesh, Feb 2008 The Daily Star Business, 24th June 2009 The National Energy Policy, 2004 World Bank: Strategy for Sustained Growth, 2007, p. 63 World Bank Bangladesh Water Country Assistance Strategy 2005: Fisheries Sector Review and Future Development Energy & Power, June 16, 2009 (www.ep-bd.com) Review of the Implementation of the Danida Private Sector Development (PSD) Programme (2000-2005) in Bangladesh and Recommendations for a Strategy for 2006-2010, Bangladesh Enterprise Institute, 2005 BASIS: Bangladesh Country Profile

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 7.0Annexes
Annex1Informationgathering
The information gathering is done through personal meetings. A handful of the people listed are interviewed on telephone. Name and title M A Matin, Secretary General Fazlul Hoque, President T.I.M. Nurul Kabir, Managing Director Farah Jabeeen, programme officer Md. Rakibur Rahman, Chairman Mohamad Shahjahan, Director A.F.M. Shariful Islam. CEO Shaik Mohammadullah, General Manager Feradus Ara Begum, Additional secretary A H M Nurul Islam, Secretary Ghulam Murtaza, consultant Phillip Michael Nelson Marsham, MD Humayun Rashid, CEO Arild Klokkerhaug, Head of Opportunities Wahid Salam Ingebjrg Stfring, Ambassador Arup K Biswas, Senior Advisor Arne Haug, First Secretary Tanwir Dewan Madame Dewan Farooq Sobhan, President Bangladesh Enterprise Institute 40 Esheeta Maersk Line Energypac Power Generation Somewhere in North Bengal Mining Royal Norwegian Embassy Dhaka Chamber of Commerce and Industry Institution/organisation Foreign Investors chamber of Commerce & Industry (FICCI) Bangladesh Knitwear Manufacturers and Exporters Association Spinnovation Ltd. Danida B2B programme Dhaka Stock Exchange

Asif Ayub, Research Associate Kazi Hasan Imam, Program Coordinator

Hans Martin Frsund, Manager Ib Albertsen Senior Investment Manager Erik Lynne, MD

International Counselling IFU Solr Treimpregnering Omera

Azam J Chowdry, Chairman

East Coast Group Prime Bank Limited Finley Companies Mobil

Philip Marsham, MD Saiful Alam Paiker, MD Probir Kumar Barua, Chairman Major Abdul Fatah, Director Mahmood Ur Rahman, Chairman Capt. ATKM Kamal Rashed Iqbal, MD Ali Mustafa Choudhury, managing director Golam Mowla, Executive Director Saleed Ullah, Executive Director Mostafa Kalam Uddin, Secretary Richard Boulter, Dep. Country Rep. M.Masur Reaz, Private Sector Advisor Syed Naem Emran, Operations officer Anika Ali, Operations Analyst Zaki Uz Zaman, Coordinator Khan Mohammad Faizus Salehin, Operations Analyst

Maersk Line Carbon Bangla Emission

Sea Resources Ltd. Highspeed Group of Companies

S R Enterprise Ltd. Bangladesh Shipping Corporation

DFID

IFC

41

Saifuddin Quader Chowdhury, MD Commodore R U Ahmed, Chairman Osman Gani Chowdhury, Secretary Md. Atiquzzaman, General Manager Abu Bakar Siddique, CEO Ahmad Dawood, Head of Finance Shah Shafiqul Islam, Director Md. Sakhawat Hossain, MD Major Jalal Khaled, Director Quality Management Annisul Huq, President Saleed Ullah, Principal AHM Nizamuddin FCA, Resident director Shaifur Rahman Mazumdar, Executive Director Muhammad Lutfullah, coordination consultant Mollah Amzad Hossain, Editor Dr. Colin Patra, Vice President Ishrat Akhond, CEO Adnan Nafis, Researh Information Officer Faruque Hassan, Vice President Faisal Khan, director Humayun Rashid, CEO K.A.M. Morshed, assistant country director Anir Chowdhury, policy advisor Jenni Christensen, Attach James Blewett, General Manager

Barwil QC Agencies Ltd Chittagong Port Authority Chittagong Chamber of Commerce and Industry Chittagong Stock Exchange

Abul Khair Group Western Marine Shipyard

The Federation of Bangladesh Chambers of Commerce and Industry National Maritime Institute Sea Resources Group Meenhar Group of Companies Board of Investment, IFC representative Energy & Power magazine Web Sat Media Mind Venture Bangladesh Garment Manufacturers & Exporters Association Summit Group of companies Energypac Power Generation Ltd. UNDP

European Union Katalyst 42

Per Erik Hylland, Country Manager Helge Gunnar Dietrichson Oddvar Hesjedal, CEO Peter Daae, Honorary Counsellor for Bangladesh in Norway Erik Vnge, director Jan G. Brandvold, Sales Director Knut Bolstad Ole Johan Sandvr Kurt Kristensen

Telenor Group

Grameen Phone

Accenture

Innovasjon Norge

The ship building sector

Annex2Termsofreference
PrivateSectorDevelopmentProgrammeinBangladesh AssessmentofBusinessConditionsandSectorPotentials 1) Background

ThedevelopmentpartnershipbetweenBangladeshandNorwayisplannedtochange inthenearfuture.Thetraditionalgovernmentcooperationprogrammewill graduallybephasedoutandanewstrategicpartnershipprogrammeintroduced, coveringareasofmutualinterestasenvironment/climatechange,governanceand humanrights.Alsoincludedasanimportant,areaisprivatesectordevelopmentand cooperation. AfewNorwegianenterprisesarealreadyengagedinBangladesh,inparticular TelenorthroughthecompanyGrameenPhone.However,therearecomparatively fewNorwegiancompanieswithabusinessconnectiontoBangladesh,anditisthus believedthatthereisuntappedpotentialforincreasedbusinessrelationsbetween thetwocountries. Thiswasthecontextforaspecificstudydoneinlate2008titledIdentificationand Feasibility:PrivateSectorDevelopmentProgrammeBangladesh,fundedbyNorad (seeattachedreport).Thekeypurposeofthiswastoassesstheopportunitiesfora privatesectordevelopmentprogramandtorecommendaformandthescopeof suchaprogram.Thereportfocusedparticularlyonestablishingabusinessto businesstypeofsupportstructure.Thiswasexplicitlynotonlytocaterfor 43

investments,butalsofortradeandothertypesofcommercialcooperation.Further, thestudyindicatedsectorsthatmightbeofparticularinterestforbusinessbetween thetwocountries. TheinitialdesignhassincebeendiscussedwiththeEmbassyinDhaka,andwithkey stakeholderslikeNHOandInnovationNorway.Onthebackgroundofglobalfinancial turmoilandpoliticalchangeinBangladesh,carefulandconsideredprogresswas advised.Theprogrammeshouldbephasedinwithdueconsiderationtoexisting uncertaintyandtheperceivedriskofengaginginBangladesh.Onekeymeasureto reducethisriskistoincreaseknowledgeaboutthebusinessconditionsingeneral, andinthechosensectorsinparticular,forNorwegianenterprises.Thiswillbethe mainobjectiveofthisstudy. 2) PurposeoftheStudy Thekeypurposeoftheassignmentistoincreaseknowledgeaboutthegeneraland thesectorspecificbusinessenvironmentinBangladesh,andtofurther operationalisethesuggestedbusinessprogramme. AsecondaryobjectiveistoassessbusinesspotentialforNorwegianenterprisesin thechosensectors. 3) Scopeofwork

Thestudywilltothedegreerelevantbuildupontheconclusionsand recommendationsfromtheIdentificationandFeasibility:PrivateSectorDevelopment ProgrammeBangladesh,January2009,study. Thestudyshall AssessthegeneralbusinessframeworkinBangladesh.Thisincludesthe makingofageneralroadmapforatypicalNorwegianinvestor/business proposal,withregardtobusinessentrance.Whatprocessesandinstitutions areinvolved,whatisthetypicaltimeframeandcostofthedifferentactions necessary,keytaxanddutyregulations,etc.Thedescriptionshouldbe generalandpractical,ofdirectrelevanceforapotentialNorwegianbusiness engagement.Investment,licensing,productionagreementsandgeneraltrade shouldbedescribed. Extendthisroadmapforeachofthefollowingsectors,andpresentanddiscuss anyparticularsectorissues. o ICTandrelatedservices, o energy, o marineactivities, o shipbuilding/maritimerelatedactivities, o trade,e.g.withgarments,textilesandapparel 44

Makeanassessmentofthebusinesspotentialinabovementionedsectors,with dueregardtotheexitingstockofrelevantNorwegiancompanies.This includesconcretelistingofcompaniesthatmightbeinterestedindoing businessinBangladesh.Thelistingshouldbedoneincollaborationwiththe EmbassyandInnovationNorway.

Thefindingsshouldbepresentedinareport,withallrelevantdocumentationand referencematerialannexed.Thereportmustbeeasilyaccessibleandofapractical nature,tofacilitateusebyinterestedNorwegiancompanies.AshortPowerPoint presentationofthekeyfindingsshouldbeincluded.TheConsultantshallpresent theseinameetingwithconcernedstakeholdersattheendoftheassignment 4) Methodology TheconsultantwouldworkinateamwithalocalconsultantfromtheBangladesh EnterpriseInstitute(BEI),contractedbyNorad. KeysourcesofinformationthattheTeamshouldmeetinclude: InNorway: InnovationNorway

InBangladesh: DanidaandtheirB2BprogrammeIfnecessary,contactthemin Denmark Telenor TheNorwegianBusinessCouncilinDhaka ForeignInvestorsAssociation TheNorwegianEmbassy OtherwiseadetailedprogrammeforthefieldvisitwillbepreparedbyBEI. TheTeamshouldgenerallywalkthroughthetypicalinvestmentprocesswhilein Bangladesh,tomakearealisticandviableroadmap. TheTeamshouldalsogiveanupdateonpossibleincreasedtradeopportunities betweenthetwocountries. 5) TimeSchedule Intotal,theassignmentwillcompriseapproximatelyupto6workingweeks,with approximately3tobespentinBangladesh,and3forpreparatoryworkplus reportinginNorway.ThefieldtripisplannedforthelateJune. Oslo24.04.09

45

Annex3:RoadmapforbusinessentryinBangladesh

ForeignInvestorsChamberofCommerceandIndustries(FICCI)organises178ofthe foreigncompaniesinBangladesh.Allthemultinationalcompaniesaremembers.The objectiveofFICCIistolobbythegovernmentonissuesconcerningdoingbusinessin Bangladeshforforeigncompanies.TheChambercansupportandopposelawsin accordancewiththemembersinterestsandworksforjustandequitablebusiness principlesforall.Ifacompanyneedsadviceone.g.taxissues,theChambercanreferto experiencedtaxlawyers. Theenergysituationisanongoingchallengeofgreatconcerntocompaniesthatare dependentonthegovernmentcontrolledpowerproductionandgasdistribution.Other issuestheChamberisworkingwitharetolobbyforexpatriatestogetupto3yearwork permit,whichisinprincipleaccepted,lobbyingagainstthegovernmentsnewfacilityfor whitewashingofundeclaredprofitsthatislikelytoseriouslyaffectfuturetaxpayments, tolobbyforimprovementsofthelawandordersituationandmanymore. Companiesthatexperienceproblemstogetthroughtheredtapeorfindthatprocesses arenotprogressingasplannedmightalsocontacttheInternationalFinanceCorporation (IFC)coordinationconsultantwhoislocatedinofficesofBOI. TobecomeamemberinFICCI,thecompanyshallhaveaminimumof50%foreignshare holdingandthemembershipapplicationshallcarryacopyoftheregistration documentsforcompanyregistrationinBangladesh.AnentryfeeofBDT30000anda yearlyfeeofBDT30000makemembershipaffordableforallforeignbusinesses.

ApracticalrouteforNorwegianbusinesses

VisitingBangladeshforNorwegiancitizensrequiresavisa.Itisrecommendedtoapply forvisaattheBangladeshEmbassyinSweden,alsocoveringNorway.Theapplication formandrequirementsislocatedatwww.bangladoot.se/ Asaforeigninvestoryoucan 1. Setupa100%foreignownedcompanyinBangladesh 2. SetupajointventurewithaBangladeshicompanyaspartner 3. EstablishtheCompanysplaceofBusinessinBangladesh 4. SetupabranchorsubsidiaryofaforeigncompanyinBangladesh 5. SetupaBangladeshicompanyorparticipatinginanexistingBangladeshi company 6. MergewithexistingsectorwisebusinessesinBangladesh

IncorporatingaCompany20
Business in Bangladesh may be carried on by a company formed and incorporated locally or by a company incorporated abroad but registered in Bangladesh. The 20SettingupBusinessinBangladesh,checklistfromBASIS 46

incorporation or registration are done by the Registrar of Joint Stock Companies and FirmsundertheprovisionsoftheCompany'sAct1994.Companiescouldbeclassifiedin followingcategories:

LimitedCompanies
a.CompanyLimitedbyShares i.PublicLimitedCompanyand ii.PrivateLimitedCompany b.CompanyLimitedbyGuarantees Primarilyoneshouldgoforaprivatelimitedcompanylimitedbyshares.Thefeatures ofsuchprivatelimitedcompanyareasfollows: Restrictstherightstotransfertheshares Limitsthenumberofitsmemberstominimum2andmaximum50excludingthe personsemployedinthecompany Prohibitsanyinvitationtothepublictosubscribeforthesharesordebenturesof thecompanyand; Entitlestocommencebusinessfromthedateofitsincorporation

NecessaryformsforincorporationandregistrationareavailableatRJSCF.

Registration

ThecompanyshallberegisteredwiththeRegistrarofJointStockCompaniesandFirms (RJSCF).Beforeregistrationthefollowingstepsshouldbefollowed: 1. Selectionofcompanyname ThenameshallnotcloselyresembleanexistingBangladeshicompanyname.The namehastobeapprovedbytheRJSCF,basedonaplainpaperapplicationanda nominalfee,(USD0,10) 2. MemorandumofAssociation(MOA) Thisdocumentstatesthenameofthecompany,thetypeofcompany,andthe officeaddressofthecompany.Further,itshallinformaboutthemainobjectives, theauthorizedcapitalandthedivisionofcapitalintosharesandliabilityofits members.StampcostMOAisUSD8,6 3. ArticlesofAssociation(AOA) Describetheinternalmanagementofthebusiness`affairs.StampcostAOAis fromUSD25USD175dependingonauthorizedcapital. 4. RegistrationApplication Applicationform,signedandstamped MOA,signedandstamped 47

 AOA,signedandstamped Registrationfeesarenominal,basedonauthorisedcapital Forprivatecompaniesthereareanumberofadditionalformstofillin,check www.registrarofcompaniesbangladesh.comforlatestinformation. Aftertheseproceduresarecarriedout,theregistrationshouldbeissuedbyRJSCF. Someforeigncompanieswilloutsourcethejobofgettingthecompanyregistered, applyingforworkpermitsfortheemployees,applicationforlicencesetc.toacompany deliveringsuchservicesinBangladesh.Charteredaccountantsaretypicallysuch companies.Registeringofthecompanyandgettingworkpermitwilltypicallycostinthe rangeofUSD3000USD5000.Theadvantageofbuyingtheseservicesfromexpertsis tosavetimeandavoidcumbersomeandirritatingprocesses.Thedisadvantageisthat youcannotknowforsurethatthecompanyhiredtodothejob,donotcutcornersby payingforspeedinguptheprocess.Therearecompanies,whichguaranteethattheydo notenterintoillegalprocedures.Itisperfectlypossibletodotheregisteringofthe companyyourself;mostcompaniesdo,andareinfullcontroloftheprocess.Expectitto takelongertimethanlistedasguidanceforeachstepoftheprocess. Asageneraladvice,acompanyinvestinginBangladesh,shouldsticktotheircorporate businessprincipleseithertheydobusinessathomeorinBangladesh.Byalleviating fromnormalbusinessprinciples,itiseasytojeopardizethecompanysreputation.

48

 BangladeshInvestmentHandbook,2007p.66

49

Timeframeandcostsinvolvedinobtainingregistrationandcommonlicences
Registration as company under the Registrar of Joint Stock Companies and Firms (RJSCF) o Timeframe: 1 2 Months (Approx) o Fees: According to the RJSCF fees structure. Obtaining Trade License from the City Corporation (e.g. Dhaka City Corporation) o Timeframe: 8 12 Days o Fees: A nominal fee of BDT 500 per license Obtaining Tax Identification Number (TIN) and Value Added Tax (VAT) Certificate from the National Board of Revenue (NBR) o Timeframe: 5 - 10 Days (Depending on proper persuasion and submission of all legal documents) o Fees: Approx BDT 500 1000 for each TIN & VAT registration certificate.

RegistrationwithBoardofInvestment(BOI)
o No prior approval or objection certificate is required for setting up of a joint venture or a 100% foreign direct investment. To avail the facilities and the institutional support services provided by the government, entrepreneurs/investors are advised to apply for registration to BOI in their prescribed form. o ForeigncompaniesnotregisteredinBangladeshcansetupaplaceofbusinessin BangladeshintheformofBranchOfficeorLiaisonOffice.Permissionisrequired fromtheBangladeshBankandtheBOIinordertoopeneitheraBranchOfficeor aLiaisonOffice. o Timeframe:7days o Fees:ForprojectswithcostsaboveUSD14,7Mill,thefeewillbeapp.USD1800

RegistrationwithFactoriesAct
Any manufacturing company employing ten or more workers is required to be registered under the Factories Act, 1965 with the office of the Chief Inspector of Factories and Establishment. The act is primarily to regulate working conditions and to ensure safety in the factory. o Time frame: uncertain o Fees: based on number of factory workers; with 300 workers the minimum fee will be USD 14. The amount will increase up to USD 50 if exceeding 1000 workers.

RegisteringwithEnvironmentalLegislation
It is mandatory to all industrial projects to obtain Environmental Clearance Certificate from the Department of Environment (DOE). Different levels of assessment are required depending on the particular industry involved. The BOI Utility Service Cell (USC) arranges necessary clearance with DOE. Time frame: Uncertain Fees: Based on project costs; above USD 750 000 the fee is app. 175 USD 50

ObtainingWorkPermitforForeignNationals
Work permit for foreign nationals is a pre-requisite for employment in Bangladesh. Private sector industrial enterprises desiring to employ foreign nationals are required to apply in advance in the prescribed form of BOI. For expatriate employment the guidelines are as follows: 1. Nationals of the countries recognized by Bangladesh are considered for employment. 2. Employment of expatriate personnel to be considered only in industrial establishments, which are sanctioned/registered, by the appropriate authority. 3. Employment of foreign nationals is normally considered for the job for which local experts/technicians are not available and persons below 18 years of age are not eligible for employment. 4. Decision of the Board of Directors of the concerned company for new employment/ extension is to be furnished. 5. Number of foreign employees should not exceed 5% of the total employees including top management personnel. 6. Initially, employment of any foreign national is considered for a term of 2 years, which may be extended on the basis of merit of the case. 7. Necessary security clearance has to be obtained from the Ministry of Home Affairs. Timeframe: 15 20 days Fees: A nominal fee to be paid for the work permit (Approx BDT 5000)

ObtainingUtilityConnections
Entrepreneurs may apply either directly to the concerned authority for obtaining utility services or approach BOI for assistance along with copy of registration/ sanction letter. Utility Service Cell is responsible within BOI to help investors in obtaining necessary utility services. Price of electricity: Flat rate (commercial) USD 0.087/kw Gas (industrial): USD 0.085 per cubic meter

ImportandExportLicense
An import and export license is required if a company is intending to do business internationally. Importing the machineries and other equipments and to export/deliver their products once they are completed. The Export Promotion Bureau (EPB) is authorized to issue the license. Timeframe: 20 - 25 Days Fees: A nominal official fee is required to be paid for the license (Approx BDT 1000 2000)

51

Sectorspecificregulationsandinformation CostestimatesfromtheICTindustry21
Companyslegalpapers Description Company Registration cost at the Registrar of Joint Stock CompaniesandFirms Tax/VAT Import,Export,IndentingLicense BASISMembership Total CostofOfficePremise: Description Buildingpersquarefeetrentalpermonth SecurityDepositforrentingpremisepersquarefeet InteriorDecorationandFurniturecostpersquarefeet (1NOK=11BDT) UnitCostinTaka 45to65 800to1,800 1,500to2,000 AmountinTaka 75,000 25,000 100,000 20,000 220,000

Specificagreementsforthepowersector
Besidethecommonlicenses/permissionsthepowersectorrequiresthefollowing specificagreement: 1. PowerPurchaseAgreementwithRuralElectrificationBoard(REB)/Bangladesh PowerDevelopmentBoard(BPDB), 2. ImplementationAgreementwithGovernmentofBangladesh, 3. GasSupplyAgreementwiththegascompany. Timeframe:Variesfordifferentprojects.Nosettimeline.Theprocessisrigidsincethe governmentispurchasingtheelectricityfromaprivatecompany.Sometimesthereare delaysintheevaluationprocessbutthebiddingprocessisfairandtransparent. Fee:Anominalfeeispaidtobidfortheprojects.Onawardofthebid,thebidwinnerhas todepositaperformanceguarantee. 21BasedonestimatefromBASIS 52

IssuestobecoveredwhileformingaShipyard/ShipBuilding22
Need to provide documentation of land, which should be by riverside and should not be less than 10 acres. Fire Safety Certificate Need a clearance from the Bangladesh Fire Brigade. Physical inspection on fire safety device / equipments by the department. The whole process will take approx 1-2 months. No officially fee is required. Environmental Certificate The department of Environment of the Bangladesh government will need to issue a certificate mentioning it as an environment friendly business. The process will take about 7 10 days with a minimum fee of BDT 25,000 (depending on the nature and size of the ship building). Permission from the Port Authority If the proposed shipyard is within the jurisdiction boundary of the Port area, then permission is required from the Port Authority. A week is required to obtain this permission and has no associated fee. NOC from Mercantile Marine Association A No Objection Certificate is required from the association of mercantile marine to build ship under the international classifications. Capacity Certificate The Bangladesh University for Engineering and Technology (BUET) will need to issue a certificate regarding the capacity of the shipyard.

Thetotalprocedureofobtainingallthelicenses/permissions/certificatesforshipbuilding willtakearound23months.

Marineactivities
For marine activities (Deep Sea Fishing and processing plants) the following licenses/ permissionsarerequired:23 License for Fishing Vessels A license is required to purchase / operate deep sea fishing vessels from the ministry of fisheries. But this can only be done once the governmentpublishedanoticetotheinterestedbusinessmentododeepseafishing business.Itsnotlikeanyoneinterestedcangototheauthorityandgetthelicense fortheirvessels.Butanyonecanpurchaseanyoldlicensewiththevesselsfromthe existingcompaniesdoingdeepseafishingbusiness.Inthatcasetheinvolvementof thegovernmentpermissionisnotrequired. Timeframeofobtaininglicensefromthegovernmentfornewvessels:12months dependingonthenoticebythegovernment. Fee:ApproxBDT10,00020,000pervessel Permission is required from the Marine Fisheries Department (MFD) for routine deepseafishcatchingeverytimetheysailtodeepseaforfishing. Timeframe:12daysforroutinefishing. Fee:AnominalfeeofBDT100200foreachtimepermissionforeachvessel. 22InformationfromBEI
23InformationfromBEI

53

 TheFishInspectionandQualityControl(FIQC)Departmentunderthedepartment offisheriesissuesHealthCertificatefortheexportorientedshrimpsandwhitefish, whicharealsoapprovedbyHACCPfortheEUmarket. Timeframe:Approx510daystogetthehealthcertificatefromtheFIQC. Fee:Noofficialfeeissetforthisprocess. TherearenospecificlicensesrequiredfortheProcessingplants.Itsthegeneralformation of a company under the industrial policies and licenses. But the plant should be audited properlyandshouldbecertifiedbyHACCPpoliciesacceptedbytheEUmarket. Thetotalprocedureforestablishingaprocessingplantwouldtakeanapprox12months dependingonthepoliticalconditionsofthecountry.

TaxRate(AssessmentYear200809)
For individuals other than female taxpayers, senior taxpayers of 70 years and above and retarded taxpayers, tax payable for the First Next Next Next Rest amount 1,65,000/2,75,000/3,25,000/3,75,000/Nil 10% 15% 20% 25%

For female taxpayers, senior taxpayers of age 70 years and above and retarded taxpayers, tax payable for the First Next Next Next Rest amount 1,80,000/2,75,000/3,25,000/3,75,000/Nil 10% 15% 20% 25%

Minimum tax for any individual is Tk. 2,000 Non-resident individual 25% (other than non-resident Bangladeshi) For Companies Publicly Traded Company Non-publicly Traded Company Bank, Insurance & Financial Company Mobile Phone Operator Company 27.5% 37.5% 45% 45%

Formoredetailsonthelatesttaxationrules,visithttp://www.nbr bd.org/incometax.html 54

Bangladesh is characterized by low collections of tax and poor compliance with the tax laws. Out of a population of 145 Million people only 0,85 million were actually taxpayers (2004). It has become a norm in Bangladesh to pay minimum taxes or avoid them altogether both because of lax enforcement of laws (tax defaulters are rarely investigated) and the hassle in dealing with tax authorities.24 The majority of direct taxes are collected from the companies. 60% of listed companies do not pay any tax. It is well known that Grameen Phone is the biggest taxpayer in Bangladesh.

Incentivesforforeigninvestment
Major incentives are as follows25:

1. Tax exemptions: Generally 5 to 7 years. However, for power generation exemption is allowed for 15 years. 2. Duty: No import duty for export oriented industry. For other industry it is 5% ad valorem. 3. Tax Law: (i) Double taxation can be avoided in case of foreign investors on the basis of bilateral agreements26. (ii) Exemption of income tax up to 3 years for the expatriate employees in industries specified in the relevant schedule of Income Tax ordinance. 4. Remittance: Facilities for full repatriation of invested capital, profit and dividend27. 5. Exit: An investor can wind up on investment either through a decision of the AGM or EGM. Once a foreign investor completes the formalities to exit the country, he or she can repatriate the sales proceeds after securing proper authorization from the Central Bank. 6. Ownership: Foreign investor can set up ventures either wholly owned or in joint collaboration with local partner.

24HarnessingCompetitivenessforGrowth,2008,p.24
25www.fbccibd.org/investment/inctivfrforgninv.html 26AvoidanceofdoubletaxationagreementsignedbetweenNorwayandBangladesh(ref.

EmbassyofNorway)
27www.bangladeshbank.org:GuidelinesforForeignExchangeTransaction

55

 Taxholiday
Tax holiday facilities will be available for 5 or 7 years depending on location of the industrial enterprise. Five years: Dhaka and Chittagong Divisions (excluding 3 hill tract districts of Chittagong Division). Seven years: Khulna, Sylhet, Barisal and Rajshahi Divisions and 3 Chittagong hill tract districts.

Otherimportantincentives
Accelerated depreciation (up to 100%) No import duty charged on capital machinery and spares for 100 % export oriented industries Special incentives available to encourage non-residential Bangladeshis to invest in the country AccesstoExportProcessingZones(facilitiesandincentives)

ExportProcessingZones(EPZs)
EPZs are export oriented industrial locations that provide infrastructural facilities as wellassupportservicesandincentives.Lessthan10%oftheexportindustryislocated in these zones. Facilities like electricity and services in the zones are in general well functioning. 100 % foreign equity is allowed with unrestricted exit policy, with full repatriationofdividendandcapitalattheeventofexit.Serviceslikecustomsclearance areprovidedatsite.

Investments,remittancesoutofBangladesh
Incentives listed for foreign investors promises full repatriation of invested capital, profit and dividend. Winding up a company, exit and repatriation of sales proceeds requires authorization of the Central Bank. In real life situations, repatriation of dividends and profit is cumbersome and takes much time. A situation that has proven very challenging is to get permission to transfer funds to pay for services purchased abroad. Likewise, companies, e.g. in the ICT sector report on problems to use income generated in Bangladesh for study tours and marketing purposes in Europe. Companies that will do business in Bangladesh should be prepared on cumbersome and slow procedures for repatriation of dividend. The Central Bank of Bangladesh provides guidelines for foreign exchange transactions, both inward and outward remittances. 28 A few sections of the guidelines are copied below: 28www.bangladeshbank.org:GuidelinesforForeignExchangeTransactionVolume1, chapter7and8 56

Remittance of profits: Branches of foreign firms/companies including foreign banks, insurance companies and financial institutions are free to remit their post-tax profits to their head offices through banks authorized to deal in foreign exchange (Authorized Dealers) without prior approval of Bangladesh Bank. Remittance of dividend/capital gain: Prior permission of Bangladesh Bank is not required for: - Remittance of dividend income to non-residents in respect to their investments in Bangladesh; - Remittance of dividend declared out of previous years accumulated reserves; and - Dividend and sale proceeds (including capital gains) of shares of companies listed in a Stock Exchange in Bangladesh. Such remittance may be affected prior to actual payment of taxes provided that the amount payable to the tax authorities at the applicable tax rate is withheld by the company. Remittance of sale proceeds of shares of companies not listed in Stock Exchange requires prior Bangladesh Bank permission, which is accorded for amounts not exceeding the net asset values of the shares. Remittance of salaries and savings by expatriates: Expatriates working in Bangladesh with the approval of the Government may remit through an Authorized Dealer (AD) 50% of salary and 100% of leave salary as also actual savings and admissible pension benefits. No prior Bangladesh Bank approval is necessary for such remittances. Remittance of royalty/technical fees: Industrial enterprises may enter into agreements for payment of royalties, technical knowhow/technical assistance fees abroad without prior permission if the total fees and other expenses connected with technology transfer do not exceed (a) 6% of the previous years sales of the enterprises as declared in their tax returns, or (b) 6% of the cost of imported machinery in the case of new projects. These agreements, however, need to be registered with the Board of Investment (BOI). Agreements not in conformity with these general guidelines require prior permission of the BOI. ADs may remit the royalties, technical know-how/technical assistance fees payable as per agreements registered with/approved by BOI, without prior approval of Bangladesh Bank. Remittance on account of training and consultancy: Industrial enterprises producing for the local market may remit through ADs up to 1% of their sales as declared in their previous year's tax returns for the purpose of training and consultancy services without prior approval of Bangladesh Bank. Remittance by shipping lines, airlines, courier service companies: Foreign shipping lines, airlines and courier service companies may send abroad, through an AD, funds collected in Bangladesh towards freight and passage, after adjustment of local costs and taxes, if any.

From www.bangladesh-bank.org: Convertibility of Taka

57

 Annex4:PrevioussupportfromtheNorwegianGovernmenttoeconomic developmentinBangladesh

StatisticsfromNoradindicatethatNorwayhasprovided152millionNOKtobusiness developmentandeconomicdevelopmentinBangladeshoverthepast10years,from 19992008.Outofthis,only2,4millionNOKwenttofeasibilitystudiestoNorwegian companieswithinsectorssuchascallcentres,enginesforvessels,shipbreaking,water purification,fishfarming,logisticsetc.MarketsupporttoNorwegiancompanies amountstolessthan1millionNOKoverthe10years,mainlydirectedtowards marketingofbonechinainNorway.Thefacilityfortraininghasgranted3,5millNOKto Norwegiancompaniesmainlyinelectrificationprojectsandengines. Overanumberofyears,Norwaycontributedatotalofabout8millionNOKtosector developmentalongthevaluechainofthejuteindustry.UNIDOhasbeengrantedalmost 7millionNOKforqualityinfrastructure. ThebulkofthemoneyisissuedformixedcreditstotheGovernmentofBangladeshfor townpowerdistributionandforloansfromNorfundforthetelecomandcement industry.

Annex5:EconomicDevelopmentofBangladesh
Source : Bangladesh Bureau of Statistics, Economic Trends of Bangladesh Bank, Bangladesh Economic Review 2007 & www.indexmundi.com
Basic Information Currency : Taka (Tk.) GDP at Current Price : Tk. 4674.97 billion (US$ 68.05 billion) Annual per capital GDP : US$ 482 GDP growth rate at (1995/96) constant price : 6.51 percent Agricultural growth rate at constant price : 2.95 percent Industrial/Mfg growth rate (% of GDP) : 11.19 percent Large & Medium scale Industry : 11.56 percent Small scale Industry : 10.28 percent Service sector growth rate of GDP at current price : 12.45 percent Inflation rate (12 month average) : 8.65 percent Domestic savings rate of GDP: 20.46 percent National savings rate of GDP: 29.15 percent Investment rate of GDP: 24.33 percent Exports (2006-07): US$ 12177.86 mn Imports (2006-07): US$ 17156.80 mn

58

Trade Deficit : US$ 4978.90 mn Foreign Exchange Reserve : US$ 5514.60 mn Remittances : US$ 3447.32 mn Foreign Investment Direct : US$ 263mn Principle Industries : Garments, Pharmaceuticals, Textiles, Paper, Manufacturing, Newsprint, Fertilizer, Leather and Leather goods, Sugar, Cement, Fish processing, Steel & Chemical industries etc. Major export items : Garments, Tea, Jute, Frozen shrimps, Leather products, Newsprint, paper, Naphtha, Urea, etc. Principle imports : Fuel, Rice, Wheat, Cotton & Textile, Petroleum products, Fertilizer, Staple fibers, yarn etc. Population : 150.45 Million (July'07 est.) Population Growth Rate : 2.05 percent Population Density : 1045 Person per sq km Total fertility rate : 3.09 Children born/woman (2007 est.) Life expectancy : 62.84 years Birth rate : 29.36 Per sent Mortality rate : 8.13 Per sent Adult literacy rate : 47.5 Per sent (15 years +) Language : 95 percent Bengali and 5 percent other dialect. English is widely spoken. Religion : Muslim (88.3%), Hindu (10.5%), Buddhist (0.6%) Christian (0.3%), & Animists and believers in tribal faiths (0.3%). Food : Rice, Vegetables, pulses, fish and meat. Mineral resources: Natural gas, Limestone, Hard rock, Coal, Lignite, Silica sand, White clay, Radio active Sand etc. (There is a strong possibility of oil deposit) Human resources: A substantial manpower reserve, trained from 21 Public Government and technical Universities along with 52 Private Universities & a strong media. Skilled : Engineers, Technicians, Physicians, Economists, Accountants, Administrative and Managerial personnel, Abundance of low cost, easily trained and adaptable, hardworking, intelligent youthful labour force.

59

Annex6:NorwayTradestatistics

Product code 'TOTAL '61 '62 '63 '03 '69

Product label Allproducts Knit Woven

Othermade textilearticles,

Norway'simportsfromBangladesh ValueinUSDmillion

Norway'simportsfromworld Growth

2005 64.14 33.32 20.04 1.32 4.71 3.46

2006 72.38 38.61 23.67 1.78 4.95 1.96

Growth

2007 81.80 43.32 24.30 4.91 4.77 2.64

2008 106.36 61.91 26.72 9.18 3.62 3.01

2005 55488.20 750.69 958.36 269.55 315.79 289.30

2006 64265.92 812.74 1014.12 276.58 358.18 310.33

Growth 15.82 8.27 5.82 2.61 13.42 7.27

2007 80297.68 985.62 1140.68 331.81 453.04 367.96

2008 94486.52 1178.02 1349.20 375.44 449.18 393.84

Growth 17.67 19.52 18.28 13.15 -0.85 7.03

12.85 15.90 18.13 34.55 5.07 -43.37

30.03 42.90 9.94 87.10 -24.17 13.98

Fish, crustaceans, Ceramic products

Product code 'TOTAL

Product label Allproducts Nuclear reactors, boilers, machinery, etc Woodand articlesof wood,wood charcoal Commodities not elsewhere specified Electrical, electronic equipment Organic chemicals

Norway'sexportstoBangladesh ValueinUSDmillion 2005 10.686 2006 5.007 2007 26.973 2008 13.949 2005 103759.176

Norway'sexportstoworld 2006 122200.208 2007 136357.024 2008 177568.384

'84

3.174

2.712

18.576

10.246

3653.419

4542.099

5981.879

8460.48

'44

0.286

0.589

1.769

420.459

478.829

536.198

523.571

'99

0.408

0.566

0.75

3589.69

4158.61

4861.276

6795.638

'85 '29

4.487 0.217

0.368 0.28

0.073 0.292

0.285 0.277

2178.359 671.417

2442.381 697.151

3162.813 868.203

4124.46 833.892

Norway trade facts29

29TablesfromBGMEA 60