Documente Academic
Documente Profesional
Documente Cultură
November 2011
(ABN: 19 001 320 421)
CONTENTS
1. Whats available? 2. How do I order? 3. How do I obtain Hardware Support? 4. Who do I contact if I have a query about the Contract? 5. What are the Technical Specifications of the Products?
1.
Whats available?
The following table summarises the configurations of the notebook computer models available. Recommended upgrade options for each model are provided below. Additional upgrade options are provided on the next page. Please ensure that the correct option (and price) is applied to the relevant model. More detailed technical specifications are included later in this schedule.
Maximum Price $
Netbook
Maximum Ex-GST
Maximum Inc-GST
Toshiba NB500
NB500, Intel Atom N570 (1.50GHz) 667, Genuine Microsoft Win 7 Academic Pro, 10.1" WSV 200 CSV LD, 1GB DDR3 (1333MHz), 250GB SATA (5400rpm), 10/100Mbps LAN, WLAN (Atheros 802.11a/g/n), Microphone, Touchpad w/Gesture, VGA, RGB, Bridge Media Slot, 6-Cell (Li-Ion), Bag, 3 yr on-site warranty Upgrade from 1GB to 2GB DDR2 Memory Upgrade to fourth year onsite warranty Entry Level Notebook Not currently available.
$448.89
$493.78
$64.44 $80.00
$70.88 $88.00
Product Name
This product has been withdrawn until a suitable technical specified and priced product can be identified by the supplier.
$857.58
Other UPGRADE OPTIONS (For Satellite Pro L740) Upgrade to comprehensive next Business Day on-site warranty, four (4) years from delivery; problem resolution within 3 Business Days from receipt of call to any Purchaser site within Victoria. Kingston DDR3-1066 2GB Memory Module KTT1066D3/2G Kingston DDR3-1066 4GB Memory Module KTT1066D3/4G Toshiba 8GB USB 2.0 Flash Drive PA3875A-1M8B Toshiba 16GB USB 2.0 Flash Drive PA3875A-1MAB Toshiba 32GB USB 2.0 Flash Drive PA3875A-1MBB Toshiba 500GB Canvio Basics Portable Hard Drive, Black E05A050BAU2XK Toshiba Dynadock V USB Port Replicator (3 x USB 2.0, LAN, DVI, DVI To VGA Adapter, Microphone, Headphone, Lock Slot) PA3778A-1PRP
Maximum Ex GST $93.64 $76.94 $217.99 $19.20 $38.44 $64.08 $67.59 $95.53
Maximum Inc GST $103.01 $84.63 $239.79 $21.12 $42.28 $70.49 $74.35 $105.08
Kensington PocketHub USB 2.0 33935 Toshiba USB Notebook Optical Mouse, Piano Black PA3678A-1ETB Targus Standard USB 104 Key Windows Keyboard, Black PAKB010U Kensington Security Key Lock 64618 Kensington Combination Security Lock 64668 Toshiba Corporate Backpack ONB055AU/TOSH Options are also available for the following upgrade services if required: o o o o security asset tagging of notebooks prior to delivery onsite installation services extended secure storage of notebooks prior to delivery disposal of old ICT equipment.
Please contact the supplier for further details and prices of these optional services.
2.
Orders for Toshiba notebooks should be made directly with Toshibas education reseller, Computelec. Computelecs contact details are:
Computelec
Education Contact Centre Phone: Fax: Email: Address: Website: 1300 36 1988 03 9681 8344 ccd@computelec.com.au Ground Floor 477 Williamstown Rd, Port Melbourne, 3207 www.computelec.com.au
3.
All Toshiba notebooks include as a minimum three years comprehensive onsite warranty, or four years where the optional upgrade is purchased. In the event of a hardware problem that cannot be resolved over the phone, the hardware support includes onsite response by end of next business day, with problem resolution guaranteed by end of the third business day following receipt of the service request. Prior to placing a service request call, please note your Product Model and Serial Number and prepare to describe the system problem. There are 3 ways you can log a hardware support call: 1. Online booking requests via www.toshibamobilecare.com.au a. It is important that DEECD is entered in the Helpdesk Field when logging the call for reporting purposes. b. If onsite isnt given as an option, select Pickup option and enter ONSITE at the beginning of the Fault description field.
2. Email to onsite@toshiba-tap.com using below template (or attached Outlook template) with
subject: Toshiba DEECD Onsite Call Request Serial #: Model #: Site Contact: Contact Phone #: Site Address: Fault Description: Troubleshooting Done: Internal DEECD Reference #: Name of person logging call (if different to site contact): Contact no. of person logging call (if different to site contact): 3. Call the Toshiba Support Centre on: 13 30 70 (Australia) select option 2, from 7am to 7pm (AEST), Monday to Friday, excluding national public holidays.
4.
Enquiries concerning the contract may be directed to the Information Technology Divisions Contract Management Office by e-mail at ict.contracts@edumail.vic.gov.au
5.
Product Reference Code Product Name (Make / Model) Processor Memory Hard disk Display USB / IO Network (wired) Network (wireless) Audio Camera Physical security Power cord Battery Weight (not incl power pack) Carry bag Operating System OS Support Stable Platform Guarantee Maintenance
Imaging Auto-recovery Diagnostic tools Remote management and support tools Client management / anti-theft tools