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Your Configuration is: Install software enabler Model - VNX7500 Storage Type - Unified (NAS and SAN) Document ID -1319574332796

Reporting Problems To send comments or report errors regarding this document, please email: usercustomizeddocs@emc.com. For Issues not related to this document, contact your service provider. Refer to Document ID: 1319574332796 Content Creation Date Tue Oct 25 16:25:52 EDT 2011

EMC VNX Series Adding a Software Enabler

This document describes how to install a software enabler on your EMC VNX system using the Unisphere Service Manager (USM). Topics include:
Before you start........................................................................................................................................................3 Installing a software enabler..................................................................................................................................4 Verifying the VNX for Block software installation with Unisphere..............................................................10

Before you start

Before you start


To install a software enabler, you need:

A Windows host or Windows virtual machine that is:

Running a supported operating system versions. For supported versions, refer to the EMC Unisphere Server Manager Release Notes, which is available on the EMC Online Support website. Connected to the Internet if you need to install the USM, download software updates, or both. We recommend that you install the latest version of the USM. Running Java Runtime Environment (JRE). For supported JRE versions, refer to the EMC Unisphere Server Manager Release Notes.

An account on the EMC Online Support website.

Before you start

Installing a software enabler

Installing a software enabler


You use the Unisphere Service Manager's System Software wizards to install software enablers. If you are not running the latest version of USM, we recommend that you download and install the latest version.
CAUTION During the software installation procedure: The storage system must not have any faulted or transitioning components.

You can view the current state of storage-system components using Unisphere.
You must not power down or reboot the storage system, power down an SP, or remove any components. Doing so may put the storage system in a state from which it cannot be restarted. The VNX for File upgrade does not support a dual control station system. After the block software installation is complete on the secondary SP, that SP reboots. When the SP comes back up, the primary SP is updated and then reboots.

Installing system software


To install system software (a new operating environment version, software enablers, or language packs) using the USM's software wizards, follow the instructions in this section:

Use the Unisphere Server Utility to validate the environment of any servers connected to the storage system. Install the USM. Copy any enablers or language packs that you are installing to the software repository. Run the software wizards:

Download VNX software update Prepare for Installation wizard Install Software wizard

Adding a Sofware Enabler

Installing a software enabler

Validating the server environment and installing the Unisphere Service Manager (USM)
You must install the USM on a Windows host that is connected to the Internet and on the same network as the management ports on the system. 1. Use the Unisphere Server Utility to validate your server environment for High Availability before making any changes. 2. Install the USM on the Windows server or host from which you will install the system software. a. Accept the license agreement. The installation wizard verifies that the server is running the supported Java Runtime Environment (JRE) version.

If the server is running an earlier version of the JRE, select Yes when asked if you want to continue with the installation. The installation wizard prompts you to download and install the later version of the JRE from the Sun website.

If the server is running a later version of the JRE, the installation wizard asks if you want to continue with the installation. Select Yes to continue or No to cancel the installation.
Important: If you select Yes, the USM may not work properly with a later JRE version. If you select No, and manually remove the later version of the JRE, other applications that require this version may not work properly.

Copying enablers and/or Unisphere language packs into the storage-system software repository
Read this section if you have enablers or Unisphere language packs to install on the system. To copy enablers or language packs into the software repository: 1. For each enabler that you want to install on the system: a. Locate the enabler CD that shipped with your order, and insert it into the CD drive on the Windows server or host running the USM.

Validating the server environment and installing the Unisphere Service Manager (USM)

Installing a software enabler

Note: This Windows server or host must be on the same network as the system management ports.

b. Copy the enabler (.ena file) from each CD into the c:\emc\repository\Downloads\VNX folder on the Windows server or host on which you installed the USM.
Note: The USM installation process creates a c:\emc\repository\Downloads\VNX folder as the default repository for the USM's system software to use. If this folder does not exist, create it.

c. Remove the CD from the CD drive. 2. For each Unisphere language pack that you want to install, download the language pack from the "Software Downloads and Licensing" section of the EMC Online Support website into the c:\emc\repository\Downloads folder.

Downloading VNX software updates


The USM offers two options for downloading the latest VNX software to you system from the EMC Online Support website. If you are connected to a system, the VNX Download wizard determines the hardware model, file software version, and block software version of the selected system. The wizard then walks you through the steps to select the correct software updates and downloads them to a repository on a laptop or workstation. If your system is already running the latest software, the VNX Download wizard does not make a recommendation. You also have the option of downloading the appropriate file and block software manually without being connected to the system. This option is useful if you want to download the software and perform the installation at a later time. Block software uses a file extension of .pbu, while File software uses extensions of .tar and
.iso

EMC recommends you download block software to the following location: C:\EMC\repository\Downloads\VNX\date\xxxx.pbu where: date = the date in the format of year-month-day (2011-01-02) xxxx.pbu = block software bundle name (CX5-Bundle-05.31.000.4.012.pbu)

EMC recommends you download file software to the following location:

Adding a Sofware Enabler

Installing a software enabler

C:\EMC\repository\Downloads|VNX\date\xxxx.upg\7.0.11.1.upg\xxxx.tar and xxxx.iso where: date = the date in the format of year-month-day (2011-01-02) xxxx.pbu = version of the file download (7.011.1.tar)
Note: The name of the download directory must match the version of the release that you are downloading. For example, if the version that you are downloading is 7.0.11.1, the download directory must be named 7.0.11.1.upg.

To download VNX software updates: 1. After launching the USM, select Downloads > Download VNX Software Updates and choose:

This selection is available only if you have selected a VNX system if you are logged in

to a system and want to accept the default software selection, or

I will enter the storage system information if you want to manually select the system

software whether or not you are logged in to a system. Use the drop down list to make you software selection. 2. For the Storage System type select:

VNX or VNX for File to download updates for both file and block components, or VNX for Block to download updates for Block updates only. Note: Enablers and language packs reside on the Block side of your VNX system. Select the VNX for Block option to install these on your VNX or File system.

3. Follow the remaining steps in the wizard to complete the software download.
If you manually download the File software, verify the size and checksum of the .tar before continuing with the software upgrade.

Running the System Software wizards


1. Start the Unisphere Service Manager (USM) by doing either one of the following:

Click the Unisphere Service Manager icon on your desktop, or Select Start > All Programs or Start > Programs, then select EMC > Unisphere > Unisphere Service Manager > Unisphere Service Manager.

Running the System Software wizards

Installing a software enabler

2. Log in to your system.


Note: You must first download the software packages using the USM Downloads wizard. Then, use the Prepare for Installation and the Install Software wizards to complete the installation of the software packages.

3. From the System screen, select Software > System Software > Prepare for Installation. Prepare for Installation runs both the file and block Prepare for Installation steps. If you are logged into a block system or you have selected to update only the block OE on a file or unified system, then only the block Prepare for Installation step will run. If you are logged into a file or unified system and if you have selected to update only the file OE on a file or unified system, then only the file Prepare for Installation step will run. If you are logged into a file or unified system and if you have selected to update both file OE and block OE then both the file and block Prepare for Installation steps will run. 4. Once the Prepare for Installation wizard has run (if selected), select Software > System Software > Install Software to proceed with the install. 5. Follow the instructions to install the desired software packages.

Install VNX OE Install VNX OE for File Install VNX OE for Block and/or enablers

After a block upgrade is performed, the system reboots automatically. First, the secondary SP reboots. When the secondary SP comes back up, the primary SP is updated and then reboots. For a file upgrade, the Control Station may also reboot. If the USM logs out during a block upgrade, the upgrade continues. If this happens, log in to the USM and check the status of the upgrade by selecting Software > System Software. Under the Tools list, select Software Maintenance Status. You cannot start Unisphere on the storage system until the reboot is complete, which could take up to about 45 minutes for each SP. The reboot is complete when the SP status lights on each SP are in the on state steadily. Wait until both reboots are complete before continuing. A health check is performed after the file software is upgraded. The number and content of the post-upgrade health checks may differ from those performed before the upgrade. Review the results of the health check, and if any problems are detected, resolve them before using your system. 6. When the installation is complete, select Notify your service provider with updated storage system configuration information, and click Finish.

Adding a Sofware Enabler

Installing a software enabler

Note: If the newly-installed software requires a commit, the last step in the wizard provides the option to make the commit.

7. Close the USM.

Installing a software enabler

Verifying the VNX for Block software installation with Unisphere

Verifying the VNX for Block software installation with Unisphere


1. Start Unisphere for the system by entering the IP address of an SP in the system in a browser window. 2. Select All Systems > System List. 3. Right-click the system and select Properties. The Storage System Properties window appears. 4. Select the Software tab. 5. Verify that the list contains an entry for each software package that you installed and that each entry is listed as Active and does not require a commit. 6. If an entry for a software package that you installed requires a commit, select the entry and click Commit.

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Adding a Sofware Enabler

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