PATRICK L SHEPHERD 818-370-2316 10985 Bluffside Drive Studio City CA 91604 Apt 5218 post.

net

ps1161cec@west

OBJECTIVE My goal is to secure a sales, operations or internal recruiting role with a prog ressive company that understands the importance of a positive environment and ho w critical it is for employee performance. My extensive problem solving, communi cations and business skills will be an asset in your companys growth and develop ment. Experienced and ready to fit into the next challenge. ACCOMPLISHMENTS Sales and Marketing Professional known for identifying and meeting customers ne eds, analyzing situations, putting together solutions and providing follow-up su pport with an overall increase in Customer Satisfaction. Managed the external public relations, advertising and incentive programs to bu ild the Corporate Mission dynamics within the budget constraints and deadlines p rovided by the company and its management. Implemented promotional programs based on customer and group feedback then thro ugh proven management decisions immediately increased sales by over twenty perce nt by decreasing potential losses. Successful in building annual revenues through strategic business planning, sal es training, client relations, new regional and national account development tha t increased market share using proven business techniques. Maximized sales by designing and launching proactive campaigns, developing exis ting accounts, generating new business through cold calling, prospecting, referr als and extensive lead follow-up, then customizing sales strategies to address a nd understand every customers need to optimize their presence in the marketplace . Excelled in defining and penetrating new markets and closing those sales opport unities to increase growth to unprecedented levels in a number of venues with do uble digit increases in profit margin. Developed an extensive database of clients throughout my career by creating lon g term business relationships. Assumed control of floundering territory, increased revenue by 1.3 million with in five years. Expert in the Consultative Sales Approach through Key Account Management using Corporate Branding and Market Positioning to penetrate any desired market new or old with Value-Added Presentations.

WORK EXPERIENCE Re/Max Realtor 2007 -present Jolly Harbour Realty Sales Manager in charge of office Operations 2005-2007 Urban Moves Leasing Manager for residential properties 2004-2005 Azlan Corporation Business Manager for Network Distribution 1999-2004 Toplog/Ilion Ltd. Call Center and Operations Manager 1996-1999 EDUCATION Maidenhead College, UK Business and Hospitality Management REFERENCES Rich Brodkin Team Leader 702-249-5657 1982