RANDALL W. GRIFFIN 17619 Archland Pass Road Lutz, FL 33558 Mobile: 813-731-4812 rg116de3e@westpost.

net OFFICE, SALES & CLAIMS MANAGEMENT Office, sales and claims focused executive who provides leadership and vision th at drives and increases productivity, excellent customer service, client retenti on and meets and exceeds sales goals for continued company success. PROFESSIONAL EXPERIENCE: CORVEL CORPORATION, TAMPA, FL Mar 2009 - Present CorVel Corporation a national provider of industry leading workers' compensation solutions to employers, third party administrators, insurance companies and gov ernment agencies Branch Manager/Claims Manager-Tampa Branch * Branch Management: Responsible for the overall operational and technical funct ions within the branch office. Ensure compliance with company best practice stan dards, ensure consistent delivery of quality service, responsible for staffing, HR and training needs of the office, responsible for profit margins, long term g rowth and budget preparation on an annual basis * Sales Management: Manage a team of sales professionals to ensure product growt h. Provide sales support through attendance of presentations, closings, retentio n, renewals and planning. Preparation of sales goals and plans for attaining the se goals * Claims Management: Responsible for compliance of company claims best practices , management of the claims staff, delivery of time sensitive service on Worker's Compensation claims to include initial contacts, timely claims payments and fil ing of state required documents.

MOTIVANO, TAMPA, FL Mar 2008 - Mar 2009 A Benefits Technology Company specializing in payroll cards, incentive cards, em ployee discount programs, core and voluntary benefits platforms on a National ba sis Business Development Specialist - National Accounts * New business development: Initiate contact and establish consultative business relationships with national business owners, brokers, insurance agents and othe r C-level professionals; identify human resources management needs and employer risk exposures * Proposal development, presentation & contract negotiation: Create individualiz ed solutions to meet identified business needs of targeted national clients; pre sent cost-effective solutions and negotiate annual contracts * Account management: Ensure national account retention and contract renewal by maintaining ongoing personal relationships with business owners and/or decisionmakers and resolving any and all service issues on a continual basis * Sales Achievements: On target to exceed annual goals

SELECTIVE HR SOLUTIONS, Sarasota, FL Jan 2000 - Oct 2007 Professional Employer Organization (PEO) providing a full range of HR services, including payroll administration, employee benefits, workers compensation and ri sk management, to companies in 38 states

Regional Sales Manager - State of Florida (Jan 2005 - Oct 2008) * Regional management: Interviewed, trained/coached new sales consultants as wel l as current sales staff to achieve and retain top 3 positions in production wit hin the entire sales division 3 years running. Developed annual sales goals and plans with each sales consultant and provided quarterly reviews to keep each con sultant on their plan to achieve their goals, build and maintain state sales bud get * New business development: Initiate contact and establish consultative business relationships with business owners, brokers, insurance agents and other C-level professionals; identify human resources management needs and employer risk expo sures and areas to reduce risks and liabilities associated with employees * Proposal development, presentation & contract negotiation: Create individualiz ed solutions to meet identified employment business needs; present cost-effectiv e solutions and negotiate annual contracts * Account management: Ensure account retention and contract renewal by maintaini ng ongoing personal relationships with business owners, brokers, insurance agent s and/or decision-makers and resolving any and all service issues on a continual basis

District Sales Manager - Florida Gulf Coast District (2004-2005) * District management: Initiate communications between the field sales staff and corporate sales management on client relations and retention. Assist sales cons ultants on presentations to larger prospects while conducting ongoing sales fiel d training both privately and during actual presentations. Assist sales consulta nts with new business developments plans, account management and personal growth plans Sales Consultant - Field Sales Consultant (2000-2004) * Sales Achievements o 2004: No. 2 of 18 sales consultants; achieved 451% of goal o 2003: No. 1 of 18 sales consultants; achieved 302% of goal o 2002: No. 1 of 21 sales consultants; achieved 417 % of goal; signed company's second largest account, $850,000 in annual revenues o 2001: No. 6 of 24 sales consultants; achieved 142% of goal NATIONWIDE INSURANCE COMPANY, Columbus, OH 1993 - 1999 National insurer offering all lines (health, life, annuity, property & casualty) Master Claims Representative - Tampa, FL (1997-1999) * Management of litigated claims valued at $500,000+ (injury & death): Responsib le for resolving claims through cash settlement or jury verdict; hired defense a ttorneys; served as liaison between company, policyholders and defense attorneys * Interviews with claimants' physicians: Investigated the extent of injury, cour se of treatment, and prognosis for recovery * Consultation with medical experts: Sought opinions from radiologists, orthoped ists, surgeons, chiropractors and other physicians to verify the validity of dia gnosis and mechanism of injury as related to the accident Senior Claims Representative - Tampa, FL (1994-1997) Claims Representative - Gainesville, FL (1993-1994) CINCINNATI REDS, Plant City, FL (during college) Assistant Coordinator of Spring Training/ Intern * Advertising sales (extensive cold calling): Sold advertising space on outfield fence banners and in game programs to local businesses * Ticket sales management (team of five): Organized and managed ticket office du ring spring training season * Game-day operations management: Coordinated parking, security, EMS staff, vend ors and facility staff

UNIVERSITY OF FLORIDA ATHLETIC ASSOCIATION, Gainesville, FL (during college) Customer Service Representative - Ticket Office ALACHUA COUNTY FIRE RESCUE, Gainesville, FL 1982 - 1988 Emergency Medical Technician/ Paramedic/ Firefighter * On-scene coordination of response to accident, acute illness, fire, etc.: Led a team of five rescue personnel plus organization of rescue vehicles and equipme nt on a per shift basis

LICENSURE * All Lines Insurance Adjuster - State of Florida * General Lines (Property & Casualty) Insurance Agent - State of Florida EDUCATION * B.S., Exercise & Sport Sciences - University of Florida, Gainesville, FL - 199 2 * Florida Certified Emergency Medical Technician with ALS/ Paramedic - Santa Fe Community College - Gainesville, FL * Florida Certified Fire Fighter - Florida State Fire College - Ocala, FL TECHNICAL SKILLS: * MS Word, PowerPoint, Outlook, Excel PROFESSIONAL AFFILIATIONS: * Greater Tampa Chamber of Commerce * Clearwater Chamber of Commerce * National Association of Professional Employer Organizations * Florida Association of Professional Employer Organizations * Florida Association of Independent Agents * Florida Notary Public