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From the ground up, built a new Marketing Team. Recruited a majority of the team based on the plan. New structure provided greater clarity of reporting and clear roles, which resulted in conflict resolution, increased performance, and ultimately better marketing operations. Helped the new CIO formulate his principles of HR management and communication strategy to develop his team. Followed up on Employee Satisfaction Survey on job satisfaction, career pathing, reward/recognition, and work life balance to initiate action plans, which increased employee satisfaction, and improved management of employee relations and communications. Managed successful HR integration of the Tokyo operation after GE acquired a Japanese insurance company Toho Seimei.
A Strategic HR generalist who leads various progressive HR practices and initiatives. o Successfully provided counsel to all the client groups on HR initiatives including a project to become a Global Employer of Choice and a formal review of organizational performance and leadership assessment, and spearheaded action plans to improve department and employee performance. EXPERIENCE
2010-2011
Oversaw all aspects of HR ranging from recruitment, retention, succession planning, associate relations for Macys Logistics and Operations. Continually upgraded the talent by recruiting for all open positions. INTERNATIONAL AIDS VACCINE INITIATIVE (IAVI), New York, NY Human Resources Director 2006-2009
Provided a full range of generalist services including talent management and organizational development. Improved staff retention and reduced annual turnover rate from 20.15% to 9.60% by developing and launching various onboarding programs including new managers assimilation, presidents breakfast, onboarding partner program and comprehensive orientation programs. Established and improved IAVIs talent management and recruiting process/system. Successfully filled a total of 145 positions for the 200-employee organization.
Reviewed and customized recruiting strategies for each open position that improved effectiveness of interview process. Successfully filled VP-level positions including VP of Marketing and Chief Actuary. 2003-2005
SUNSTAR INC. (Global Manufacturer of Oral Care Products), New York, NY Regional Human Resources Manager-North America
Developed global HR policies, created overall HR strategies, and streamlined HR processes for North America.
2000-2002
Provided a full range of generalist services including organizational design/development, succession planning, compensation/salary planning, staffing/recruiting, employee relations, performance management, and training/development for seven departments and three overseas regions (Asia, Australia, and Canada). Implemented various progressive HR practices and initiatives for client groups, such as quality growth survey, new managers assimilation, senior leaders skip-level meetings, and workout sessions. Successfully provided counsel to all the client groups on required elements of the annual HR review including OD, succession planning, and performance management (the 9-block assessment). Worked closely with a project manager to ensure successful integration of major new acquisition. Developed and administered a diversity recruiting initiative that increased workplace diversity.
CITIBANK, N. A. 1987-1999 12 years of HR Generalist as well as recruiting management experience supporting 400 employees Assistant Vice President, Corporate Human Resources New York, NY (1996-1999)
Managed entire professional staff and management associate recruiting process, from initial screening through final results, for U.S. and international candidates. Reduced costs by approximately $100,000 per year. Improved effectiveness of initial interview process. Developed and delivered special presentation to senior management regarding new proposals which were accepted and resulted in significant cost reductions.