Nakita West 11523 Waesche Drive Mitchellville, Maryland 20721 Phone: (240)715-7754 E-mail: ntw022000@yahoo.

com Objective: Pursuing opportunities to provide overall skills and knowledge to manage Adminis trative task in support of the missions critical to the Federal Government as we ll as Contracting Agencies. Summary of skills: Microsoft Office a Microsoft Word a Microsoft Excel a Microsoft Outlook a Power Point a Windows 2003/2000/XP /Vista a Cashier a Customer Service Support a Admin istrative Support a Desktop Consulting a Microsoft Access QUALIFICATIONS: Administration: Provide exceptional administrative support to peers and managem ent. Superb communication skills; project highly polished professional image. Customer Service: Serve as an initial point of contact for customers; educate cu stomers and visitors regarding company services and products. Efficiently and ef fectively schedule appointments and promptly respond to inquiries. Technical Skills: Proficient in Microsoft office (excel, word outlook, power po int), and Data entry. Key Strengths: Excel at developing strong relationships with staff, clients, and customers; strong record creating a positive first impression. An excellent tea cher/instructor; patient and effective when working with a wide range of persona lities. Self-motivated, confident in making independent decisions. Excellent org anizational skills and pays extremely close attention to details. Excellent tea m player, very trust worthy and dependable. Able to adapt quickly to new and e volving environments.

Experience: The 2010 Theory and Composition Symposium Assistant Program Coordinator April 2010 Coordinated the events of Howard Universityas first annual Theory and Compositio n week. Arrange symposiums with guest speakers and performers, reserved rooms fo r events, organized event programs, served as host for guest, and acted as talen t liaison for speakers and performers. BET Networks Intern Production Team/Talent Escort May 2009-August 2009 Participated in creative meetings to aide in the production for The Bobby Jones Gospel Show. Updated sound check schedules, talent credentials and talent cleara nces. Responsible for preparing performing artists for their stage performances in a quick and efficient time manner. Macyas Retail Sales Associate October 2008- December 2008 Educated customers regarding company services and products. Delivered Macy's cus tomer service promises by ensuring quick and efficient register transactions and friendly and professional interactions with all guests. Maintained a neat and organized environment. The Hamilton Realty Group LLC Administrative Assistant February 2008- December 2008 Implement systems for sellers, buyers, lead generation, contact database manage ment, and back office support. Ensure that all systems and processes run efficie

ntly, making revisions as needed. Develops and maintains all team filing systems and computer databases. Coordinates the purchase, installation, and maintenance of all office equipment. Severs as the first point of contact in handling custo mer inquires or complaints. Responsible for keeping the team leader informed reg arding any problems or issues that need to be handled. Kids Biz Educator/ Daycare provider September 1999- August 2008 Provided a safe and educational environment for children. Developed and prepare d students for Pre-K and Kindergarten. Prepared and provided weekly progress r eports to parents. Created a structured schedule for daily activities. Cook and served meals. Assisted parents in providing values and stability to their childr en lives. Bath and Body Works Cashier/Sales Representative August 2006-March 2007 Served as an initial point of contact for customers. Educated customers regardin g company services and products. Assist customers in check out. Reorganized stor age facilities. Assisted with store inventory. Set up store displays. Education: Howard University, Washington, D.C. May 2010 Degree: Music Business/ minor: Jazz Voice Xavier University of Louisiana, New Orleans, LA 2002-2003 Major: premed/ biology Largo High School 1999-2002 High School Diploma Co-Curricular Activities West Band - 2002 - Present Lead Vocalist/assist with background vocals For Show Band - 2007 - Present Lead Vocalist/assist with background vocals Tymeless - 2008- Present Direct and arrange tunes for vocal group/sing background vocals Whole Lotta Jazz singers - 2005 a" 2007 Singer in the jazz ensemble Tutor - 2007-Present Assist children from ages seven to fifteen in all school related subjects