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KATRINA DUFFEY 1540 Weaver Road, Henagar, Alabama 35978 256.657.6225 256.997.5685 kduffey@farmerstel.

com ADMINISTRATIVE ASSISTANT -Areas of Expertise ~ Office Administration and Support | Business Management an d Operations| -Fiscal Analysis and Projections | Human Resources and Operations | Budget Contr ol and Implementations -Record Management and Documentation | Process and Productivity Improvement -Regulatory Compliance and Standards | Time Management and Prioritization SUMMARY OF QUALIFICATIONS Astute, loyal, highly organized, and dedicated professional, equipped with broad -based and extensive office management, administrative support, financial operat ions, business development, and leadership expertise. Show remarkable ability in providing high-level administrative assistance employing comprehensive skills i n scheduling meetings, coordinating calendar, and maintaining confidential corpo rate records and reports. Excel at formulating and implementing standard practic es and procedures tow ard successful attainment of organizational goals. -Demonstrated record of consistently completing assigned duties with utmost care and diligence and building positive rapport with colleagues and clients while m aintaining quality and reducing costs. -Excellent leadership, communication, organizational, time management, intuitive , and analytical skills; thrive in both independent and group work environments. -Innovative and self-motivated team player and builder with strong work ethic. C ommitted to delivering high level of performance in accomplishing multiple tasks simultaneously and efficiently. -Proficient with Microsoft Office Suite, WordPerfect, Quattro Pro, Lotus, StarBu ilder, Internet Explorer, ScanSoft, Adobe, GEMM Tax, Presto, and WinZip. PROFESSIONAL EXPERIENCE Office Management and Administration -Applied dynamic leadership skill in administering overall human resource aspect s of the organization, including resolving problem and issues concerning employe es, health care, disability, life insurance, orientation, as well as RIFS and as sociated paperwork. -Prepared and carried out general administrative duties, such as daily computer work; reports generation; job costs reconciliation; records maintenance, filing, timecards calculations, and basic bookkeeping work. -Meticulously led the tracking and billing of all job-related and overhead costs . -Carried out general office responsibilities, such as writing business letter an d correspondences, handling phone calls, and creating subcontracts and purchase orders for vendors. -Played a vital role in maintaining OSHA reports. -Instrumental for the successful completion and maintenance of records for all p roject submittals.

-Handled and successfully completed all quarterly and financial year-end reporti ng. Accounting Operations -Expertly administered account receivables-related tasks, from billing and follo w up of open receivables all through documentation into the accounting program. -Performed diverse tasks, including account payables, bills opening and coding, cost codes, accounting system data entry, filing, selection of bills payment, as well as checks processing and mailing to secure accurate and timely completion of projects and other documents. -Proficiently handled the documentation and verification of payroll sheets in ac cordance with government or client agency requirements. -Strictly monitored and managed the collection of weekly timesheets, entry of ti me in accounting system, processing of time and cutting checks. -Efficiently handled and arranged workmans compensation records and payments. Business Operations and Development -Proactively managed overall spectrum of business operations and the daily finan cial and administrative decisions for the company. -Diligently managed and monitored the performance of work of office, administrat ive, or customer service employees to ensure adherence to quality standards, dea dlines, and proper procedures. -Demonstrated exceptional performance in acquiring certificate of insurance, tax IDs, and other vendor or subcontractor information. -Significantly contributed and involved in the creation of companies forms and impl ementation of employment/employee standard operation procedures and policies. -Researched and strategically identified companys accounting system, resulting in b alanced workload in overall business operations. -Recognized as crucial member in all major decisions of the organization includi ng equipment buying, contract negotiation, and fiscal operations Customer Support and Employee Relations -Interfaced and collaboratively worked with the companys public accountant; present ed any requested statements and reports. -Built and cultivated long-term quality relationships with clients and staff wit hin medical, disability, and life insurance companies through addressing their n eeds and concerns in a prompt manner. -Sustained constant communication with insurance agent and auditors by providing information in response to inquiries on workmans compensation as well as addressin g and resolving complaints in a timely manner, resulting in client base growth, referrals, and repeat business. WORK HISTORY K W RAINES ASSOCIATES, INC. Henagar, AL BUSINESS MANAGER / CO-OWNER 1995-Present PRC ENGINEERING SYSTEM, INC. (Home Office: McLean, VA) Chattanooga, TN SECURITY SUPERVISOR 1994-1995 ADMINISTRATIVE SPECIALIST III 1992-1995

MITCHELL X MITCHELL Chattanooga, TN ACCOUNTING ASSISTANT 1986-1987 MILLS & LUPTON SUPPLY COMPANY Chattanooga, TN PURCHASING AGENT 1981-1985 EDUCATION BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION AND MARKETING National Golden Key Honor Society University of Tennessee at Chattanooga| Chattanooga, TN ASSOCIATE OF SCIENCE IN COMPUTER SCIENCE Gadsden State Junior College | Gadsden, AL COMMUNITY INVOLVEMENT Member, Henagar Baptist Church Sunday School Secretary and Teacher, Bible School Volunteer, Women on Missions meals and other activities and fundraisings

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