Charles Jean-Pierre 513 Wolfe Drive * Florence, NJ 08518 (973) 819-8739 cj11aa974@westpost.

net To the IT Manager Recruiter: The purpose of this letter is to provide you with the basic information needed to consider my background, qualifications and rsum for a search you may have und erway. Experience I am a results focused, profit motivated Technology and Operations Manager/Proje ct Manager and have consistently contributed to improving the bottom line of my business partner in the following areas: * * * * * * Strategic planning and tactical execution Resource allocation and tracking Multi-site operations Project management and implementation Enterprise transitions and change management Cost reduction and quality assurance

I am a big picture visionary who can recognize and overcome logistical, technic al and political obstacles quickly and prudently to drive projects tirelessly to ward identified milestones. TARGET A Director of Information Technology or equivalent position. INDUSTRIES I have direct experience in the financial service, banking and consumer sectors, with full knowledge of budget management, team selection/training, new product development, and project/program leadership. Locations I am willing to travel up to 25% of the time and able to commute throughout the Greater New York area. Compensation My minimum salary requirement would be $150K, provided there is an opportunity for a meaningful performance bonus. I am flexible on the final package dependin g upon location, benefits, capacity and career advancement potential. Thank you for your time and consideration in reviewing my materials. I look for ward to discussing appropriate opportunities with you. Sincerely, Charles Jean Pierre Enclosure: rsum

Charles Jean-Pierre 513 Wolfe Drive * Florence, NJ 08518 (973) 819-8739 cj11aa974@westpost.net PROFESSIONAL EXPERIENCE IT Management & Leadership * Resource Allocation * Leading Edge Technology Solut ions Strategic Planning * Technology Operations * Multi-Site Operations Expert, hands-on senior IT manager/project manager and master strategist with mo re than ten years of success managing technical and multidisciplinary teams in f urtherance of corporate goals. Excels at planning, implementation and leveragin g emerging technologies to achieve innovative, cost-effective product and servic e solutions. Communicates effectively with nontechnical and technical management , institutes initiatives and carries them out in order to create positive change , efficiency and increased profitability. Leads and ensures the effective execution of simultaneous projects without compr omising quality, timeliness or functionality. Builds and leads dynamic teams whi le under pressure. Drives out excess costs, improves productivity, and empowers IT professionals and end-users. Extensive qualifications in the following compet encies: * Tight Budgetary Management s * Product Lifecycle Management * New * Communications & SDLC Methodology * * Technical Team Training & Mentoring mprovement * Active Directory, SQL, t, Word, Excel, Remedy, and SharePoint CAREER SYNOPSIS Product Development Project Management & Implementation * Network Infrastructure Development & I Voice, DNS, and OSPF * MS Projec * Intranets, LANs & WANs/Strong Analytical skill

Bank of America/Merrill Lynch, New York, NY

June 2006 Present

SR. VOICE/DATA PROJECT MANAGER CONSULTANT Manage large-scale projects within IT department to align with organizational bu siness objectives. Develop and manage application portfolios for market data dep artment. Meet evolving requirements of user community within larger organization . Plan, coordinate, direct and design operational activities of IT project teams . Provide direction and support for IT solutions and enhance mission-critical bu siness operations. Collaborate with decision makers in other disciplines to iden tify, recommend, develop, implement and support cost-effective technology soluti ons. * Led team of 30 employees and consultants in the design and implementation of a Cisco TelePresence communication system with high- quality, real-time voice and video covering facilities in three counties, eight states and 23 cities. * Slashed $3 to $4 million dollars in operating costs by devising and implementi ng TelePresence system, obviating the need for physical conferencing. * Led geographically dispersed team of 35 to relocate, design, and implement sec ure, high performance voice and data infrastructure connecting all points in the organization. * Saved $2 to $4 million in hardware and ISP service cost and $2 to $4 million i n real estate office space lease cost per year.

Pitney Bowes, Danbury, CT

2006 -2006

SR. PROJECT MANAGER/SENIOR CONSULTANT Led team of 10 employees and consultants in the implementation of a VOIP and vid eo conferencing project uniting facilities in six states and 17 different cities . Managed project staff of eight in the development of an innovative core networ k re-design from a flat OSPf network to a multi area network. Created Introducti on to Project Management program for corporate IT Group. Lead PM on major server farm infrastructure development project. Converted entire division from Lotus c cMail to Microsoft Exchange/Outlook * Decreased network downtime by 60%, troubleshooting diagnostics time by 70%, an d end-user downtime by 50%. * Improved efficiency of corporation network bandwidth utilization, decreasing c osts by 30%. * Rebuilt sever farm network of 700 Unix/NT servers to new Cisco infrastructure, slashing downtime by 50% and increasing end-users applications access satisfact ion by 40%. * Saved $2 million in annual IT Infrastructure cost by leading and implementing new MPLS network globally. Jean-Pierre, Charles (973) 819-8739 GE Consumer Finance, Shelton, CT 2005-2006

PROJECT MANAGER/SENIOR TECHNICAL CONSULTANT: Led team of six in development and implementation of a network remediation in 12 states and 35 cities. Successfully implemented and remediated network branches of 35 business partners. * Improved inventory management 40%, cut network outages by 70% and reduced endusers downtime by 40%. * Led $8 million desktop standardization program upgrading 30,000 desktops to a single, secure, and standard Windows NT image, reducing operating costs by $6 mi llion dollars and improving security, flexibility and productivity. Morgan Stanley, New York, NY 2005 -2005

PROJECT MANAGER/SENIOR TECHNICAL CONSULTANT Project manager, leading 12 professionals in the development and engineering of comprehensive large scale network migration and deployment with WAN/LAN installa tion for over 150 branch locations. Managed and orchestrated physical sites surv eys for all branches and managed equipment deployment to hundreds of California, New York and other locations. * Increased user connection throughput by 60%, increased network efficiency and stability throughout all branches. * Shaved annual operating costs by $3 to $4 million by leading $2 million projec t that reduced printer operating costs. * Handled $9 million Windows upgrade project on time and within budget, reducing desktop support operating cost by $2 million. Nortel Networks, New York, NY 2002-2005 PRE- SALES ENGINEER Developed new technology solutions for all levels of customer management includi ng network managers. Educated customers and managers. Trained new employees to support a variety of Nortel products including Passport L2/L3 switches. Handled presentations, quotes and responses to RFIs and RFPs.

* Teamed with the Channel Marketing team to develop technical support collateral . * Supported pre-qualification of channel partner prospects and potential busines s customers, resulting in $3 million dollars in additional sales. Philip Morris Companies, Inc. 1999-2002 TECHNICAL PROJECT MANAGER Global management of all project activities and ultimately accountable for deliv ery of a project in accordance with business requirements and established deadli nes. Project Manager responsible and completely accountable for Global Fiancing projects through the TDA Project Lifecycle. Led team of nine employees to re-en gineer network infrastructure from a Token-ring based Novell IPX network to a sw itched Ethernet multiple VLANs utilizing Cisco 7000 series routers, Catalyst swi tches and Microsoft Windows NT. * Reduced network outages by 40%, increased users throughput by 60%, increase ne twork, resiliency, adaptability, and overall network performance by 65%. EDUCATION & TRAINING

Keller Graduate School of Management, New York, NY MBA studies, concentration in Marketing (degree expected (6/2011) Devry University, North Brunswick NJ Bachelor of Science degree in Network and Communication Management/Minor in Busi ness Villanova University, Villanova, PA Master Certificate studies in Six Sigma Black Belt New Age Training, New York, NY Master Certificate in Project Management (7/207) PMP Certification expected (5/2 011) CCNA: Cisco Certified Network Associate