SAMIR MAHADDALKAR 5063 Rhonda Drive San Jose, CA 95129 sm104d11c@westpost.

net INFORMATION TECHNOLOGY SYSTEMS ANALYST Contributing to Excellence with Integrity SUMMARY Highly accomplished and experienced software professional with a record of achie vement guiding all aspects of software development, testing and validation. Alw ays improves organizational quality, effectiveness, and efficiency through a per sonal contribution that aligns the business processes and infrastructure to real ize cost savings, accelerated performance, and a strategic flexibility that prov ides a competitive advantage for the organization. Focused and motivated, able to work both independently and collaboratively in a variety of settings, condition, and environments. Driven to both succeed and con tribute, diligent, goal oriented, conscientious, and dedicated to personal growt h and improved performance. Able to remain calm and work well in high pressure s ituations, widely recognized as a quick learner and articulate communicator with excellent organizational and interpersonal skills. * Technically savvy and a quick study in emerging technology, able to quickly as sess and utilize the appropriate response to meet the specific needs of the busi ness requirement at hand. A welcome addition to any team, ready, willing, and ab le to function in any role necessary to ensure project success and on-time proje ct delivery. * Adept strategist who transforms strategic plans into workable solutions and wh o continuously benchmarks to ensure performance improvement on key process indic ators and organizational objectives. CORE COMPETENCIES IT Process Improvement * Operations Architecture * IT Customer Relationship Mana gement * Solution Design Configuration Management * Change Management * Release Management * Process Impr ovement Project Management * Program Management * Project Budget Management * IT Strateg y Client Collaboration * Change Control * Risk Assessment and Mitigation Applications Design * Infrastructure Development COMPUTER SYSTEMS / APPLICATIONS Siebel * SalesForce.com * Designer 2000 * Oracle Utilities * IBM MQSeries * WebS phere * Microsoft Biz Talk SQL * Visual Basic (VB) * HTML * JDBC * Servlets * Developer 2000 * PL / SQL * P RO*C * Forms 5.0 Siebel Tools * Siebel Server Administration * Siebel Workflow * Siebel Communica tion Server * Siebel EAI Siebel Assignment Manager * Siebel Call Center * Siebel Sales * Siebel Service * Siebel Financial Services Siebel Public Sector * Perl * CGI * Java 2 *JavaScript * Java Server Pages (JSP) * Visual Basic Script Windows NT / 2000 / 2003 / XP * IIS * UNIX * Solaris * AIX * Linux * HP-UX * Nov el Netware V3.11 Oracle 10g * Microsoft Access * DB2 * SQL Server 2000 * SQL Anywhere * Enterpris e Manager

Orbix * Inprise * VisiBroker * Apache * Tomcat * ADSI * Resonate * Actuate PROFESSIONAL EXPERIENCE TIBCO Software Palo Alto, CA 2006 - Present Sr. Lead IT Analyst / Project Manager Provide technical and functional consultation during implementation of customerand employee-facing Siebel Client Relationship Management (CRM) applications. D efine requirements and plan project lifecycle including deliverables, goals, mil estones, and deployment. Create strategy for risk mitigation and contingency pl anning. SAMIR MAHADDALKAR PAGE 2 TIBCO Software continued Design workflow processes, policies, and procedures for business functionality. Configure Smart Scripts and Communication Manager for email responses. Conduct user acceptance testing (UAT), verify system performance, reliability, and fault tolerance issues. Create test plans for end-to-end scenarios. * Administer and manage Salesforce.com and maintain program features including d ata management, forecasts, contacts, leads, campaigns, opportunities, quotes, an d dashboard reports. * Implement enhancements including creation of custom objects, workflows, email alerts, and templates. Oracle Corporation / Siebel Systems Redwood Shores, CA 1999 2006 Senior Software Support Engineer Implemented and tested application design and functionality and made modificatio ns for increased performance. Analyzed business and technology challenges, asse ssed costs, and suggested solutions. Worked with technical as well as end users to understand business requirements and identify data solutions. Recognized as subject matter expert in Siebel configuration and scripting areas. Managed res ources and mentored junior team members. Analyzed and presented application usag e pattern and project capacity requirements. * Provided technical leadership to the planning, design, implementation, and tes ting of Application Service Interfaces for Universal Application Network (UAN) p roject. Project goal was to integrate with back-end systems such as Oracle Apps and SAP utilizing various Integration Servers including TIBCO, Web Methods, Mic rosoft Biz Talk, and IBM Web Sphere using Siebel EAI Technologies. * Analyzed and provided technical expertise to customers worldwide pertaining to the development of Siebel's market-leading business applications. PREVIOUS PROFESSIONAL EXPERIENCE Tata Consultancy Services Senior Software Analyst Atlaz Technology Software Engineer Bombay, India 1995 - 1999 1995

Bombay, India

EDUCATION Master of Science, Software Management Carnegie Mellon University , PA (Expected Summer 2011) Bachelor of Science, Engineering Mumbai University Mumbai, India

Pittsburgh

CERTIFICATION Siebel 7 / 7.7 Certified Consultant