April Rae Kappus * 807 Slumber Pass SA, TX 78260 * Cell: 210-744-2775 * ak11fd73c@westpost.

net

SALES SPECIALIST Dedicated to communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable re lationships. Performance Profile Savvy, results-oriented sales specialist with superior written and verbal comm unication skills to increase company revenue. Demonstrated ability to acquire te chnical knowledge and skills rapidly. Successful and exceptional confidence in p resenting to decision makers, able to develop and execute effective sales and ma rketing plans. Ability to identity, achieve and surpass weekly/monthly/yearly go als or quotes. Extraordinary skills in developing long lasting relationships. Pr oven leadership, negotiation and problem resolution abilities. Core Competencies * Excellent verbal and written communication * In depth knowledge of SAP, Excel, Word, Powerpoint, and Outlook * Proficient knowledge in closing the sale, and efficiently establishing sales t erritories and goals * Successful experience in marketing, sales, and presenting effective presentati ons * Positive attitude and exceptional team player * Solid, strong background in creating and maintaining customer relationships * Comprehensive knowledge of prescription drugs * Experience with prescription or medical device insurance billing Education Texas State University, San Marcos, TX Accepted into Communication Disorders Program 08/2009 - Present University of Texas at San Antonio, San Antonio, TX Bachelor of Science - Biology, August 2007 Young Business Leaders of America- Member 2002 to present Golden Key International Honors Society- Member 2002 to present Professional Experience Service Uniform, San Antonio, TX February 2009- August 2009 Outside Sales * Thorough preparation and execution of efficient sales plan * Delivered effective and professional sales presentations * Success in cold calling and door to door sales * Ability to close the sale, averaging over 20% sales growth * Prompt follow up on customer's concerns, orders, and complaints * Tracked sales visits and expenses efficiently Grainger, San Antonio, TX March 2008 - January 2009 Sales Associate * Was responsible for growing new and unassigned accounts by developing strong c ustomer relationships * Used the SAP system to provide information on pricing, availability and altern ate product selection to complete customer transactions * Worked effectively with others in a team environment to accomplish goals and i dentified and resolved problems * Met established volume for number of calls taken and adherence to a strict sch

edule * Resolved customer problems promptly and accurately in a manner that will retai n and promote customer loyalty * Utilized effective probing and listening skills to generate lead opportunities * Identified cross-sell opportunities and successfully converted inquiries into orders * Branch leader in TripleGuard Warranty sales Walgreens, San Antonio, TX August 2006 - March 2008 Certified Pharmacy Technician * Counseled patients and responds to their prescription needs * Broad knowledge of prescription drugs * Managed inventory and stock on daily basis * Maintained direct contact with doctors and insurance companies Costco Wholesale, San Antonio, TX July 2004 - August 20 06 Marketing * Sold memberships- new memberships and upgrades * Promoted the company at outside events * Sold the highest executive upgrades of existing memberships in the region 9 mo nths in a row * New membership status sales equaled 40% in executive (top) status Trisun Care Center, Windcrest, San Antonio, TX January 2011-Present Volunteer * Assists with various duties for residents at nursing care facility * Some volunteer activities include: bingo, visiting residents one on one, bible study, crafts, donation coordinator, fundraising, and nature walks are among th e many options to help The Children's Shelter, San Antonio, TX resent Volunteer * Volunteers monthly * Assists with children's activities ***References available upon request April 2004 - P