Danielle Taha 26-8 Little Falls Road Cedar Grove, NJ 07009 Home 856-810-1816 Cell 215-805-4655 Email daniellekaviani@aol.

com EMPLOYMENT HISTORY: 7/2006 to present Wells Fargo National Bank, Philadelphia, PA Int'l VP Operation Manager/Project Mgr Highlights include: * Lead day to day multi- departments through direct reports in International Ope ration: Foreign Item Processing, Foreign Exchange Services and International Cus tomer Care. * Responsible for developing the risk assessment process across my units, implem enting compliance controls, monitoring AML activities, and testing tools to iden tify, evaluate, and monitor risk, developing and drafting policies and procedure s. Advising on changes based on regulatory development, monitoring changes to st ate and federal regulations to determine impact on my products, and conducting e mployee training on compliance program and KYC protocols. * Project Management o Creating Project Plan o Gathering Business Requirements o Assisting with FSD Document o Writing Test Cases/Test Scripts o Managing QA and UAT o Creating Implementation Plan o Creating Contingency Plan * Responsible for assessing, deploying risk controls and performing Business Sel f Assessments. * Responsible through subordinates, managing client support servicing for multip le International Products. * Plan, direct, and coordinate learning objectives and instructional strategies; including developing the best methodologies for training delivery (i.e. web-bas ed, classroom, etc.). * Serves as recruiting resource to multiple department managers and HR partners. * Ensure various products Project Business Requirement's compliance risk control s are documented. * Develop and deliver the infrastructure to support all training and development . * Responsible for managing expenses and budgeting across all departments. * Responsible for performing compliance certifications and audit requirements. * Manage customer service call center. * Managing vigorously various projects to ensure successful implementations whil e continuing to meet other deliverables outside of projects and continuing to ma ke certain that daily production and accuracy goals for my teams are met. * Reviewing and deploying new methods/procedures to improve productivity and eff iciencies. * Assess performance of all direct reports rewards and recognize strong performa nce and develop action plans to address performance issues. * Accountable for successful retention of customers with emphasis on high value customer segment. * Directly manage all Human Resources processes for all direct reports appraisal s, disciplinary actions, IDP, career development, training, interviews, etc. Special awards and accomplishment: * Improved pricing through transition to new supplier for the Banknotes inventor y has contributed to a 40% increase in revenue over last year. * Achieved wholesale Operations Quarterly and Annual WOW Awards for successful c

ompletion of projects. * Received numerous Success Awards for Leadership, Risk Mitigation, Partnership and Teamwork. * Received Satisfactory Audit Certificates 11/2002 to 7/2006 Wachovia National Bank, Philadelphia, PA Financial Center Manger AVP Highlights include: * Business Development through setting appointment and selling bank products. * Responsible for overall growth of the financial center Book of Business throug h acquisition, expansion, and retention of customer relationship. * Accountable for developing and deploying team strategies and tactics to achiev e financial center goals. * Served as empowered decision maker and escalation point for all service and op erational issues. * Interviewing, hiring * Lead the financial institution employees in establishing an environment that a chieves exceptional customer service and sales performance, facilitated teamwork and retained the best employees. 11/92 to 03/98 Chinosi Enterprises, Philadelphia, PA 04/2000 to 12/2001 District Manager Responsibilities include: * Inventory management. * Scheduling, hiring, training for over 70 employees. * Analyzing P& L. * Maintaining the highest quality standards for a 2 million dollar location. Special awards and accomplishments: * Achieved Outstanding Restaurant Awards for the last 3 years. * Decreased food cost from 28% to 25% (under budget).. * Received outstanding store manager awards. * Developed, trained, and manage ten full salaried managers. 03/98 to 04/ 2000 Enhance USA, Turnersville, NJ Sales Manager/ B2B Worked fulltime while attending school fulltime. The company relocated in Calif ornia, I was not capable of relocating at that time. Therefore, I returned to M cDonald's overseeing multi-units.. Highlights include: * Top producing sales expert with 2+ years of experience maximizing sales for de cor lightning and furniture manufacturing company. * Developed and implement plans for Philadelphia and South Jersey territory. * Promoted to sales manager within 3 months, by consistently meeting or exceedin g sale quotas of 65,000 per month while maintaining a high level of customer sat isfaction for a 12 million dollar company. EDUCATION: 09/98 to 08/2002 Temple University, Philadelphia, PA Bachelor's degree Majors in Human Resource Management and Marketing. Special awards: * Deans List * Golden Key National Honor Society. * Member of Society of Human Resources Management