BENEDICT J. DUMONCEAUX (314) 606-9198 bd1366df8@westpost.

net SUMMARY OF QUALIFICATIONS Designed, developed and lead the creation of national training programs. Experi ence in Training Management, Stand-up Presentations, Performance Improvement, In structional Design, Instructional Systems Development, Leadership Assessment, De sign and Development, Training Administration, Project Management, Online Traini ng Development. Proficient in Experiential Learning. Certified facilitator/tra iner in Achieve Global (formerly Zenger Miller) & Development Dimensions Intern ational leadership courses. Experience in the development and implementation of the various organizations' training and development strategic business plans. Experience in creating and managing training standards, expectations and measure ments that build employee competencies and an environment of continuous learning . Experience in developing cost effective training options to meet specific bus iness needs of the organization and create a high performance workforce. Experi ence in ensuring the quality of training through effective needs assessments, co urse design, qualified instructors, evaluation, training resource materials, and learning reinforcement strategies. EXPERIENCE Learning Unlimited Inc. 2008 --- Present

CONSULTANT AND FACILITATOR Present top quality programs on the latest leadership techniques and tools. Pro vide consultative services to clients on leadership challenges and practical sol utions. McCarthy Building Company, Inc. 1997 - 2008

SENIOR TRAINING MANAGER Assessed training needs of 1,500 employees within a national company. Designed, wrote and presented training programs in a variety of construction business are as for a national construction company where none existed in its 150 year histor y. Instrumental in establishing the companyas first training department and dev elopmental curriculum. Participated in annual strategic planning sessions of co mpany executives for the advancement of training and performance improvement. D eveloped strategies in knowledge management with Information Systems specialists . Provided O.D. services and support to five business units. Brokered training delivered by internal and external training suppliers. Curriculum: leadership, negotiating, customer service, supervisory skills, presentation ski lls, management development skills, problem solving/decision making, conflict ma nagement, mechanical, electrical and plumbing, job cost accounting, performance appraisals and coaching, performance improvement, time management & organization al skills, project management, coaching & mentoring, quality/process improvement tools, software applications, team development and management. Accomplishments: a Created the companyas first corporate training department. a Developed first-of-a-kind career programs for field engineers, superintendents , project managers, business development directors, and executives. a Created company training intranet a Redesigned and developed company internet

a Developed and presented programs for high potential leaders as part of company as succession plan. a Developed on-line training programs for Oracle Swank Audio Visuals 1993 - 1997

NATIONAL TRAINING DIRECTOR Determined training needs, designed, wrote, presented and evaluated professional development programs for a 60 year old national company where none existed. De veloped a first-of-a-kind performance improvement structure and training curricu lum. The company had 80 offices in major cities across the United States. Desi gned and used experiential learning activities in training programs. Instrument al in assisting the company CEO, president, vice presidents, area and divisional managers think through performance problems and facilitated problem solving tea ms. Brokered training delivered by internal and external suppliers. Wrote and revised technical equipment guides on audiovisual equipment. Provided Organizat ional Development support to departments. Directed the activities of one Perfor mance Improvement Manager and six trainers. Curriculum: leadership, negotiating, superior customer service, supervisory skills, presenta tion skills, management development skills, problem solving/decision, making, co nflict management, hiring and interviewing, communication skills, performance ap praisals and coaching, running a small business, time management & organizationa l skills, meeting planning, coaching & mentoring, quality/process improvement to ols, software applications, team development and management. Accomplishments: a Created the companyas first training department. a Developed first-of-a-kind career programs for directors, executives and admini stration staff. a Developed leadership assessment and training programs. a Customer service improved by 60%, employee retention increased by 45%. a Reduction in costs from repeated mistakes was reduced by 50%. Maritz Communications Company 1990 - 1993

TRAINING MANAGER Assessed organizational and program needs, developed work p lans for training and educational programs, developed budgets, coordinated work of design and production staff. Assured the application of effective training p rinciples, evaluated the instructional design, development and delivery of train ing programs. Managed leadership development and assessment programs. Produce d effective solutions and provided leadership to training staff. Assured action s were consistent with goals and objectives of training programs for Fortune 500 clients. Provided O.D. services and project management to internal and externa l clients. Selected, hired, trained and evaluated professional trainers. Accomplishments: a All projects were completed on time and within budget. INSTRUCTIONAL DESIGNER Designed videos, audio programs, trainer and particip ant guides for various product and service industries. Conducted needs assessme nts and job/task analysis. Designed validation, testing and evaluation procedur es. Planned and managed instructional design projects. Curriculum: leadership, negotiating, quality improvement processes and tools, supervisory sk ills, presentation skills, management development skills, selling and persuasion

skills, conflict management, hiring and interviewing, professional communicatio n skills, performance appraisals and coaching, problem solving, time management & organizational skills, meeting planning, coaching & mentoring, team developmen t and management, software applications, training-the-trainer, decision making.

McDonnell Douglas Information Systems Company - 1990

1986

INSTRUCTIONAL DESIGNER/SENIOR INSTRUCTOR Instructed and planned the activities between students, instructors and seminar training materials in structured techniques of analysis, development, implementa tion and evaluation of information systems. Designed quality/process improvemen t procedures for computer systems. Supervised the selection, training, and sche duling of 20 instructors. These instructors provided consultation services to 4 00 outside clients of Fortune 500 companies. Designed and presented programs in selling of services and products. Taught customized software application progr ams. Accomplishments: a Redesigned software training curriculum. Increased sales of curriculum by 40% . a Increased hiring and training of contracted instructor pool which increased co nsultative sales by 50%. U.S. Army 197 9 - 1986 SENIOR TRAINING MANAGER Coordinated and supervised the administration of tra ining programs for 5000 people. Conducted needs assessments and evaluation of t raining programs. Developed curriculum, pilot, validation, testing and evaluati on procedures. Scheduled training, negotiated contracts with outside vendors, m anaged budgets and staff members. Facilitated problem-solving teams. TRAINING & LEARNING STRATEGIST Developed learning strategies using various l earning and training methodologies. Prepared objectives, defined content, selec ted and sequenced activities of training programs for 800 managers, administrato rs and instructors within a 20-state region. Evaluated the effectiveness of cou rse materials, training programs, participant performance, and instructional met hodologies. Developed and taught leadership assessment and development skills, team building, problem solving, time management, experiential learning, manageme nt skills, leadership, safety, presentation/public speaking, problem solving/dec ision making, supervisory skills and software applications. INSTRUCTOR TRAINING SPECIALIST Trained instructors in presentation and teach ing techniques. Instructed managers and supervisors in Leadership, project mana gement, negotiating, team building, persuasion skills, conducting effective meet ings, supervision skills, leadership techniques, conflict resolution, communicat ion skills, creative thinking, time management, safety, equipment operation, pre sentation skills, and performance appraisals. Assessed skills and potential of future leaders. Wrote and revised instructor and participant guides, technical manuals, curriculum, testing and evaluation materials.

EDUCATION

DOCTORAL STUDIES IN ADULT LEARNING AND EDUCATION University of Missouri MASTER OF SCIENCE IN SYSTEMS MANAGEMENT University of Southern California BACHELOR OF SCIENCE IN PSYCHOLOGY St. Johnas University PROFESSIONAL DEVELOPMENT TRAINING ATTENDED Achieve Global (formerly Zenger Miller) Skills Development Trainer Certification , Development Dimensions International Trainer Certification, Creative Training Techniques I & II, Accelerated Learning, AGC Supervisory Training Program Traine r Course, Web-based Instructional Design Workshops, DiSC Trainer Certification SOFTWARE APPLICATIONS Microsoft Office Professional 2007, Windows NT & WebEx, Oracle, Captivate OUTSIDE TEACHING Teach business, leadership and O.D. courses at local colleges and universities a t undergraduate and graduate levels.