Richard L. Church 2708 Aurora Ave. El Paso, TX 79930 rc1383e76@westpost.

net Cell 915-238-8482, Home 915-566-4203 Objective My objective is to use my extensive experience in sales and marketing to increas e client satisfaction, market share and sales volume for a solid company with vi sion while acquiring new skills and expertise. Public Relations, Mark eting, and Outside Sales I am a creative, knowledgeable professional with a proven track record in Sales and Marketing; with demonstrated superior critical thinking, writing, research, and relationship building skills. I have a bachelor degree in Business/Marketing and have years of management and supervisory experience. I am proficient with m any computer programs. Employment Freelance Web Designer El Paso, TX 1 2/2010-present Created websites for local businesses, including design, content and photographs . I taught myself to write HTML, XML, and CSS computer code, and Adobe Photoshop Elements software. Marketing web design services. Heartland Payment Systems El Paso, TX 8/ 2010-11/2010 Outside B2B sales of credit card processing services. Cold calling, presentatio n of services, closing sales, and customer service. This job was quite different than described by the recruiter after four months. Job Search El Paso, TX 7/2010 Interviewed by Heartland recruiter for relationship manager mid-July and officia lly started August 1, 2010. Investment research and online stock trading. Renov ated my 1920 brick house. Althouse Cleaning Inc. El Paso, TX 2/2006 -6/2010 Marketing Director Disaster Restoration Industry Networked with insurance agents to position Althouse as the firm to call when th eir clients had a fire or water damage disaster. Created marketing materials in print and digital formats. Occasionally supervised fire restoration crews. As a key person in management team, I initiated, developed, and implemented many chan ges within the company. *Doubled sales volume within three years *Re-branded company from carpet cleaning to damage restoration. Created new broc hures, direct mail pieces, business cards, newsletters (print and email). Wrote press releases. *Networked with 180 insurance offices monthly in person as ongoing public relati ons campaign *Built extensive search engine optimized (SEO) website attracting 2,000+ unique visitors monthly *Created, registered, and taught state-mandated continuing education classes to insurance professionals. This further positioned Althouse's expertise, thereby d eveloping more business. *Streamlined operations in many areas including creating forms, researched and i mplemented computer linked time card reporting for technicians, reorganized ware house water for more efficient loading of restoration equipment onto service van s Florida Tile El Paso, TX

2002-2005 Branch Manager Building Material Sales and Distributing Supervised and managed 5 people including retail sales, outside sales, and wareh ouse personnel. Created annual budgets, oversaw banking, inventory ordering, in ventory control, local product mix, and building upkeep. Hired and trained new e mployees. Developed new business. *Oversaw all operational and sales objectives for the El Paso branch *Awarded Best Performance in Western United States for inventory control in thir d quarter 2003 *Co-created award-winning multimedia booth at tradeshow Florida Tile El Paso, TX 1999-2002 Outside Sale Representative Building Material Sales and Distributing Aggressively prospected and developed new builder and flooring retailer accounts and territories. Dramatically increased sales to existing accounts. * Created a customer friendly loose-leaf price book adopted nationally by the co mpany *Wrote articles published in training booklets, videos, and the company website * Always exceeded quota (averaged 70% over quota every month in 2002) * Initiated contact with northern New Mexico tile distributor that lead to new a ccount with first year sales revenue e xceeding $600,000 * Responsible for the El Paso branch winning 11 monthly awards for best sales gr owth 1999 * Won national sales contest by selling and installing the most $1599 Galleria T ile Sample Displays George S. May International Co. El Paso, TX 1998 Sales Representative Business Consulting Services Sold business consulting services in El Paso and southern New Mexico. Prospected door to door and averaged 20 prospects a day. Leo's Appliances El Paso , TX 1995-1997 Sales Representative Appliance Sales to Home Builders Outside regional business development, opening new and servicing existing accoun ts for home builders in Las Cruces, Alamogordo and El Paso. Participated in the Las Cruces chapter of the National Association of Remodeling Industries (NARI). Wrote articles for NARI newsletters. Trained contractors on installing built-in appliances in seminar. Education University of Phoenix Santa Teresa, NM Branch Graduated 10/2007 BS, Business/Marketing GPA 3.97 In addition to business classes in economics, statistics, organizational behavio r, management, and business law; I excelled in classes in demographics, buyer be havior, international marketing, internet marketing, and sales management. In mo st classes I acted as team leader (we worked in groups of 3 to 6). I coordinated and edited weekly group reports and created several Power Point presentations f or team oral reports. Computer Applications Microsoft Word, Excel, Publisher, Power Point, Outlook, XSitePro (website design ), ACT!, Adobe Acrobat Pro, and some experience with Corel Draw, and Adobe Photo shop Elements. Highly proficient with online research using Google, Bing, Yahoo

, etc. Currently learning to write HTML and Cascading Style Sheets to create bet ter web sites. Continuing Education Course and Workshops American Institute of Writer and Artists Copywriting Program (for direct mail ad vertising and sales letters) Tom Hopkins Sales Mastery Boot Camp Karris Effective Negotiation Seminar (15.5 continuing education credits)