OBJECTIVE FRANK MICHAELS *(703) 631-3015*fm13aa2e2@westpost.

net Twenty-five years of extensive experience in management information systems, including program/project management, system and network operations, network troubleshooting, systems analysis and customer/technical support for the Department of the Treasury. Successfully supported several Bureaus financial management activities for multiple Treasury tasks, responsibilities included billing and invoice review, researching contractor claims and Independent Verification and Validation (IV&V) of contractor-submitted invoices. PROFESSIONAL EXPERIENCE PROJECT COORDINATOR a" ROLLOUTS AND IMPLEMENTATION PLANNINGAPR. 2010 TO OCT. 2010 SAPPHIRE TECHNOLOGY INC. GAITHERSBURG, MD

Contracted by Marriott International * Coordinate, manage and track project tasks related to systems rollouts and implementations to the field. * Track and regularly report on status of assigned project tasks. * Maintain and update installation schedules thru MS Excel. * Attends project meetings and participates as necessary. * Acts as a point of contact and/or subject matter expert for rollout or implementation details and processes. * Provides logistical support for on-site and off-site resources involved in rollout. SENIOR INFORMATION TECHNOLOGY (IT) SPECIALIST OCTOBER 1995 TO AUGUST 2009 COMPUTER SCIENCES CORPORATION CHANTILLY, VA

The Department of Treasuryas TCS Project, responsibilities included the following: * Assisted TCS Deputy Program Manager in the execution of all activities relevant to the completion of the transition of circuits from FTS2000 to FTS2001: thru MS Project. * Supported the TCS Transition Manager as a project team lead in the transitioning of over 11,000 active data circuits on the TCS network from AT maintained MS Project. * Resolved discrepancies for the user community and other government personnel by researching the circuit database, existing files for the site, and any other documentation to determine ownership and any subsequent credits due to the customer. * Project team lead in support of the ATM/frame rollouts for IRS (over 4,000 locations), U.S. Customs (1,000 locations), and the TIMIS X.25 to IP solution for the entire Treasury Department Payroll System; responsible for MS Project. * Assigned to the Deputy Program Manager for tracking and locating of billing invoice problems and funding issues within the annual $150M plus TCS program. * Budget Analyst to the TCS Y2K Project Manager for three years, ensuring the proper drawdown was maintained on $100M multi-year delivery orders using MS Project. * Bureau Information Coordinator (call center) for all matters related to ATF, BEP, FinCEN, Mint, TTB and USSS to include attendance at meetings with the agency PMOas, completion of invoices, evaluation of cost overruns, discrepancy resolution, and circuit cost to the Bureaus. * Provided IV&V of outstanding billing and invoicing discrepancies/claims for each of the Treasury 14 bureaus to collect data utilized quarterly as part of the performance based contracting activity and also to determine the bi-annual award fee for the prime contractor. * Accessed the Oracle database to retrieve circuit data and match the information with data from the GSA Morris system to validate the payment information received from the circuit providers (MCI, Sprint, Verizon, and AT&T) on a monthly basis. * Attended monthly scheduled meetings with the various carriers to discuss contract issues, circuit provisioning, installations and

billing issues. Also supported the Treasury DTS (Digital Telecommunications Service) which is a wireless program on their billing disputes for over two years. * Tracked new circuits added to the network from implementation to installation, monitored existing circuits deleted from the invoice following circuit cancellation. * Provided bi-weekly briefings of new work opportunities as well as upcoming scheduled maintenance required on the network. * Supported the TCS Director and the Treasury Chief Information Security Officer (CISO) in creating the Treasury Critical Infrastructure Protection (CIP) Step 2 and Security Continuous Monitoring documentation. * Team Lead to the Project Manager on several Special Projects including the IRS Communications Utility Program, the U.S. Customs Service and the other (12) bureaus in the frame relay upgrade of the network using MS Project as a means for tracking schedules and costs, via MS Project. SENIOR NETWORK ENGINEER FOR THE U.S. DEPARTMENT OF TREASURY APRIL 1987 TO OCTOBER 1995 ADVANCED MANAGEMENT INC., MCLEAN, VA COMMUNICATIONS TECHNICIAN FOR THE HOUSE FINANCE OFFICE / CONGRESSIONAL OFFICEs. JUNE 1986 TO APRIL 1987 US HOUSE OF REPRESENTATIVES WASHINGTON, DC EDUCATION AND TRAINING University of Maryland,_ _Bachelors Degree in progress Northern Virginia Community College, Computer Information Information Technology Financial Management Six Sigma Green Belt Certification FEMA IS-100, IS-00700, and IS-00200 Training Data Communication I and II Fundamentals of Networking Network Installation Workshop

ITIL v.3 Foundation Training

SECURITY CLEARANCE TOP SECRET CLEARANCE ISSUED BY DOD, EXPIRES SEPTEMBER 2012 TOOLS AND TECHNOLOGY EXPERIENCE HARDWARE:Netrix/NMS,Amdahl 580, Comten 3690, Dynatech Data Switch, Digilog Data Line Monitor IV&V, Digilog 300 & 600, IBM 3725/3745 SOFTWARE: Microsoft Project 1998,2003,2007/Office/Visio, Lotus Notes OPERATING SYSTEMS: CICS, NLDM, NPDA, NetView, Linux SOFTWARE LANGUAGES: Oracle Client TELECOM PROTOCOLS OR STANDARDS: X.25, SNA, Frame ATM, VOIP, MPLS